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Inova Primary Care - Mount Vernon
8109 Tis Well Dr #511, Alexandria, VA 22306, United States
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Comments
Ma
Review №1

Outstanding practice in every respect. Customer focused. Staff are professional, helpful, friendly, and knowledgeable. Wait times are minimal. Highly recommend.

Al
Review №2

In general I have had nothing but good experiences with this office. The doctors here are passionate and skilled, I feel like my health is a real priority to Dr. King!

Ju
Review №3

After waiting 3 weeks for an appointment, my appointment was cancelled three days before and the earliest rescheduling is nearly a month away. I actually want healthcare. Complete false advertising. Why wait weeks to get answers for your health needs when you could see a primary care provider today? If theres any capacity in being able to achieve this at all, it wasnt extended to me

Sa
Review №4

I have been going here for years. The front desk staff is excellent and Dr. Janis Caruso is top-notch. I saw Dr. Redding once and he, too, is excellent.

Ch
Review №5

Like someone else stated here, I think Dr. Tawanna King is a very competent caring doctor but she is hard to schedule with and there have been some administrative problems with referral requests. I have since talked to the office manager who was very responsive so hopefully things will improve.

Ja
Review №6

I really do like the doctors but they scheduled their appointments for such short times to make more money that you wont get out of there without at least a 50 minute wait. And its just getting worse with time.

Cl
Review №7

Although Dr. King was the best doctor I ever had, Inova Mt Vernon is the worst medical experience that I have ever had. The doctor went out of my network and the office did not ever inform me. When I found out I was not in-network, I called to office to ask them about it and they LIED DIRECTLY TO ME and told me that I was in-network. Only when I insisted they tell me the truth did they admit I was out of network and had been for over a YEAR. Every time I called they said they would call back and that my bill would be canceled. I called them one a week for months straight and the office manager did not call me back. Now the bill has been sent to a collections agency- all this for something that was free if I was actually in-network like they told me. Absolutely fraudulent business practices. Avoid at all costs.

Bl
Review №8

This is the only primary care pediatrician in the area that will see young children that also accepts our health insurance. Im a single, full-time working mom, and as a combat veteran, I had veterans day off, so I used that opportunity to set up a new patients appointment and get my little one vaccinated. The appointment was at 230pm, we showed up at 235pm because toddler and traffic and we never been there before, and by the time we got through the line, they refused to see us. Set me into a litteral panic attack, because I work and they close before I can get there. I spent the rest if the day desperately trying to find a pediatrician that would see children that young, accept our insurance, had the resources to vaccinate, and was open durring a time that I didnt have to miss work. Their belergerance put a combat veteran, sigle parent into a full-blown PTSD panick attack on veterans day because I was unable despite my best efforts to protect my child and do right by them. It would be nice to be one of those parents with a stay-at-home-wife to handle this kind of thing, wouldnt it? What do single parents do in this situation that work? How can you possibly manage both if you just move here for a job, and have zero friends or family in the area??? No wonder so many sigle parents are on welfare, becasuse this is so hard despite having a decent enough job, especially in a community with no empathy. I feel sick all over again just writing this review!

Li
Review №9

Very hard to get appointments, but I love my doctor.

ra
Review №10

Everyone is extremely helpful and kind.

Information
10 Photos
10 Comments
2.9 Rating
  • Address:8109 Tis Well Dr #511, Alexandria, VA 22306, United States
  • Site:https://www.inova.org/locations/inova-primary-care-mount-vernon
  • Phone:+1 703-799-4000
Categories
  • Medical group
  • Internist
  • Medical clinic
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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