I recently had a massage with Natasha and she was wonderful! Very sweet and the massage was excellent. Good pressure yet very relaxing. Thanks Natasha for a great massage!

Id like to highly recommend Candice (a masseuse) following a a superb 60-minute hot stone massage I booked at this spa last weekend. Her technique and integration of reflexology were so relaxing, and rejuvenating. It was exactly what I needed to unwind and pamper myself. Ill be back!

The only Spa I will go to! Everything about serenity just gives you a tranquil feel. From the staff to the location very professional. Definitely recommend.

My massage therapist Marilyn was professional, and she handled my service with care. She is awesome with her clients, and she shows how much she cares even after the session giving you suggestions and pointers. The check-in was easy, and the place is spotless. Thank you all.

Came here for a massage last year. Staff is amazing and very pleasant. They go out of their way to make sure you have the best experience. I recommend them and will definitely go back again.

One of the best spa experiences, great massage with Carlos and facial with Octavia. My toes and hands look refreshed and ready for spring. Wonderful experience all around, highly recommend!

Great facility, 4 stars.OK reception personal, 2 stars.OK massage, 3 stars.If you can find another place, you might want to try that. I do not recommend this place.

The best place to get a massage. The customer service is excellent. They have all kind of service that include manicure and pedicures. The massage therapist are expert in their discipline and find out what the customers needs require.

Serenity Day Spa is simply AWESOME i loved it. I have never had a massage my sister gave me a gift for the holidays and i received the Serenity massage package and it was so relaxing and refreshing the staff were so friendly and they took care of all my needs they were very attentive and gentle. I recomend Serenity highly they are number one on my list. Try it i promise youll love it.

Ive been going here for a while for massage treatments. I only go about once or twice a year, but Ive always been very satisfied. Its very peaceful and relaxing, and the employees are pleasant and informative. 👍

The spa was clean and the staff were very friendly. Carlos was my massage therapist and he was lovely - made me feel very comfortable, and he was clearly very skilled. If youve only ever had female massage therapists, the firmer pressure takes some getting used to.The only issue was really my fault, as I didnt speak up when he was using too much pressure and the massage became painful. Im pretty sensitive in general and dont require a lot of pressure, but for someone with more muscle/more kinks in their back, I imagine Carlos would be a godsend. So I guess my verdict is excellent massage therapist, just maybe not the therapist for me!

Ive been coming here for at least 4 years. Always fun coming here. The staff is friendly and helpful. My hair stylist is awesome.

While my overall experience was nice, I wish one concern was better addressed. I was booked for the Serenity Essentials Package which included a 50 min massage, facial, and manicure/pedicure.When booking my appointment, I asked if I could upgrade for a gel manicure and the receptionist assured me this would be fine. As I sat down for my manicure, I informed the technician that I wanted to have a gel manicure, and she informed me that she had an appointment right after me and there wouldnt be enough time for her to do gel, and I would need to pick a regular polish.I know that regular polish doesnt last long on my nails, and sure enough, right about 24 hours later, I have 3 nails that have chipped polish.Overall nice experience, but wish customer satisfaction was taken into consideration. I understand appointment times are important, however Im now taking the time to to pay for another manicure at a different salon to avoid walking into work on Monday with a chipped manicure from Saturday.

Great facial from Lida! Happy with the experience though not the most luxurious spa out there by any means.

Lida did my first wax here! Great service, friendly staff, accommodated my last minute appointment request same day. Thanks!

Great facial from Lida! Happy with the experience though not the most luxurious spa out there by any means.

Busy, but gave me tbe service I paid for (massage). Reggie was attentive and well trained massage therapist. Spa was clean and well maintained. Changing room could use a better bench system, next time I will just go straight to therapy room to disrobe.

I just paid $427 for a facial for myself and daughter.In addition my daughter had a massage. When I asked if I could use the $20 off coupon I was told no because I had not meant the combined requirement of facial and massage combo. I like this spa but I think the lack of flexibility does not refleck good customer service.

I get a package every Christmas for my wife and she loves it. I will say that the prices will fluctuate with an upwards trend. May have to find another place if it get too out of control.

Love the massage therapists here! Nice relaxing pre and post service room. Try Reggie!

My husband was able to make me a quick appointment here. The staff was very friendly. They have great options for massages including one focused on headache, migraine, TMJ tension relief. My therapist, Nicole, was great. She really focused on my trouble areas and I felt great afterwards. Definitely will be back!

Always a relaxing day at Serenity...they offer a great couples massage that is nice and relaxing. They also have a comfy waiting room.

I wish I could give more stars. I hosted a spa day party over the weekend and the spa went beyond my expectations. Nicole, who was the party coordinator made sure we had everything we needed and provided a semi-private space with fruit and cheese platters at a reasonable cost. There were 7 of us total and there was more than enough food. They also allowed us to bring in additional finger foods and cake. Everyone that received a service was overly pleased with the quality and professionalism of the staff. From the massage therapist, facial technician, and nail technicians everyone did a remarkable job. Just to mention a few names Nicole, Nila, Carols, Reggie, Shayna, Masumi, Okim, and Octavia were all fantastic. I cant wait for another spa party at Serenity Day Spa!!Thank you!!

I went here for a massage and seriously melted. It was so relaxing, plus they make you feel so luxurious, from the pre-massage relaxation lounge, to the soft robes and ambient music. I loved it and will definitely return.

Excellent service! Massage was on point.

Friendly atmosphere,clean and has all your spa needs.

I was so excited to find this spa in my new neighborhood as I really enjoy my spa services. I booked a 25 minute carpal massage to try to relieve the pain of tennis elbow. The therapist was running late and apologized for keeping me waiting...no big deal things happen. I thought he would still provide the full service but he was apparently trying to make up time because I was only treated for 20 mins. When I commented I thought the treatment was longer, he said it was 25 mins. I certainly did not want to make a scene and debate with him in a serene environment and thought I would ask about the time I should expect a service to be. BTW - he had a digital clock in the treatment room that read 4:09 when he was explaining where to hang my robe and left the room to allow me to get situated. No less than one minute later he came back in. Then, when he left the room to allow me to dress I noted the digital clock read 4:31. Now, I am not a mathematician but to me this adds up to no more than 20-21 minutes of actual treatment. Curious about when the clock actually begins with a massage at this spa, I asked the cashier who said this woman thinks she only had 20 minutes to another woman at the reception desk. This other woman very definitively confirmed the actual massage should have been 25 mins and then both heads looked away. The cashier continued to charge the full amount with no apology, no trying to confirm, no guest service at all!In the future, I will confirm with the therapist start and end times so there is no confusion.....too bad.

Reggie provided a really good experience. Thanks for being professional and knowing your job well.

I had jacked up my back doing heavy squats and heavy deadlifts on consecutive days. After hoobling around like a broken old man for a day or two and popping ibuprofin like tic-tacs, I decided a massage might be in order. I was able to schedule a quick same day massage due to a cancellation and was set up with Taneisha. She asked several insightful and probing questions to understand my injury and my wishes. 30 minutes later, I was a new man. The place was clean, relaxing and calming. The team was friendly and professional. Thank you Taneisha. Back pain makes everything more difficult and her professional expertise made me whole again. To coin a phrase: Serenity Now!

My husband got me the hot stone massage as a gift certificate, but I wanted to get a mani pedi. They gladly let me use the gift certificate for that service. This is the first day spa I have been too, and I think it is very very nice, and very relaxing environment. Their waiting room is big and relaxing. I had Amanda and she was amazing! She was sweet and very nice. I would deff go back!

No where else Id rather be. Donnell is simply the best when it comes to massages.

Samuel is excellent in hair coloring.

Geat experience

I love this place!!!!!

I bought my wife a Renew & Refresh 4 hour gift certificate package that included multiple services for $300 + tip. This was an anniversary present. At the conclusion of the spa services, they demand an additional $100 for extra services that werent part of her package. Their mistake. The embarrassed and humiliated my wife and ruined her experience that was supposed to be special. This is the classic bait and switch. If you should be shopping for a spa day gift for someone you care about - stay clear of Serenity Day Spa.