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Delaware Imaging Network Brandywine Imaging
3206 Concord Pike, Wilmington, DE 19803, United States
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Ha
Review №1

Called from parking lot at the arrival time and was told to wait five minutes.Upon entering all went very smoothly. The staff was courteous and proficient.I felt relaxed during the bone density exam.

M
Review №2

I was in and out. Love being able to register on line. They had everything they need head of time. I only had to give my signature and fill out 1 paper. I was called back for my mammogram with in five minutes. I was escorted downstairs for my x-rays. I was done in less than 15 minutes. The staff is very courageous, kind and very professional. I highly recommend Delaware Imaging Network.

Ba
Review №3

I had a PRIOR MRI which was very difficult for me since I had to go into a large tube. So remembering that experience, Delaware Imaging Network was the opposite experience. Clean and sanitary, everything was spotless. The assistant at the desk was friendly and professional, easily putting me at peace about the experience. The MRI was smaller and I was able to see while inside the device. And the technician who performed the test was comforting, professional, and attentive. Everything went so well that I have a new perspective on MRI’s.

Br
Review №4

Great location, efficient operation (I was in and out in 30-40 min tops), excellent website and communication. I had very few questions left over, excellent job!

Ye
Review №5

I was finally very pleased with extremely friendly stuff . Usually its ok, not really personable approach.As always everything is very efficient.A special thanks to Tanya, who did my ultrasound and Wytina M, at reception (?)

Ca
Review №6

I live 40 miles from Delaware Imaging, but I choose to use the facility because of the caring staff and prompt, efficient attention. There is ample, free parking and the facility is spotless. Sanitary protocol is adhered to in order to keep everyone safe. Appointments are timed so that the building isn’t crowded and there is little to no waiting. Check-in is completed on your phone and you receive a text when you’re to enter the building. I’m sure I bypass scores of imaging practices to get there but I consider it well worth the trip.

Ju
Review №7

Very good experience. From your reception area, to the technician who administered the MRI it all went efficiently and timely. Thank you.

Ro
Review №8

Top notch customer service. Extremely helpful and friendly staff, from the receptionists to the technicians you guys are the best!!

Ro
Review №9

The reminders about the appointment were persistent and annoying. However on arrival everything was ready and check-in was easy. The performance of the procedure (bone density scan) was careful and competent.

S.
Review №10

Clean.Friendly and extremely considerate front desk staff. I arrived 3 minutes late to my appointment and forgot my debit card for payment, luckily I was able to provide my payment info to be processed and completed my preferred diagnostic studies in a timely fashion. Thank you for your warmth and professionalism.

Sa
Review №11

Very good place, in and out in 25 minutes for my x-ray, stuff is very polite and provide service with a smile, I did not have an appointment it was just a walk in. Thank you and keep up the good work

El
Review №12

The appointment at Delaware Imaging was efficient and helpful. The check in process was efficient, and the technician was careful. I have used this imaging service for over 30 years!

Ca
Review №13

Very professional staff. The mammogram tech was so helpful in it being hurt free. I’d also like to tell you about your MRI Technician very kind and slow speaking so you can understand about the procedure preparing an explained the test on full to me. THANK YOU FOR A GOOD EXPERIENCE. Carol WhitzellWeis

je
Review №14

Excellent service from my conversation with the nice staff who contacted me with a follow up reminder call and scheduled my appointment, to the kind and informative intake staff at the entrance window once I arrived for my appointment, to the positive energy staff who escorted me to the second floor and explain my next steps (I hope you won the step challenge, but if not keep making strides to reach your goals😉), and to the calm/considerate technician who step out the room to clear her throat (I was hoping you were ok & you were👍🏽). Ladies you were all cordial, professional, and accommodating to my needs prior and during my mammogram experience. Thanks so much and I hope you are commended and valued for being excellent representations for your organization. With a grateful heart, God Bless😇Ms. Cotton

ke
Review №15

I arrived as a walk-in during a lull in their schedule. I checked in at the kiosk and was taken back immediately. Everyone was very pleasant! I had my blood drawn after a 5 minute wait- in and done in less than 15 minutes.

Ma
Review №16

Excellent service. Appt at 4:15PM was done and walking out of the office at 4:45 PM. All employees were pleasant and courteous.

Se
Review №17

Very good experience. The young lady at the front desk was exceptional. She went above and beyond by assisting me with obtaining the correct medical order as I had brought the wrong one. The xray technician named Amy was very nice and pleasant and very professional.

pe
Review №18

First I wanna say the staff at the front was as nice as anyone could ask, but the tech that took me back made me feel as uncomfortable as she could. Ask me about covid and I told her I was checked two days before and was negative but wanted to see my papers, left the room came back 5 minutes later and throws a paper mask onto my lap, not telling me shes unhappy with the mask Im wearing. During that 5 minutes I was about to walk out but needed the x-rays.. I personally will never go back there, to that young lady if you are not happy with your job change it and if thats just the way you treat people change it. I wish I never walked into that place that day it was a bad experience for me maybe not for some but I will never return there..

Mi
Review №19

Professional, kind, helpful, courteous, and put me at ease with my tests.From the front desk to the testing, all were sincerely determined to make my experience as pleasant as possible.Thanks to you all.

Bo
Review №20

Had 2 procedures done - ultrasound and x-ray. Scheduling, paperwork, wait time all went very smoothly. Both technicians were very knowledgeable, professional and helpful.

Pa
Review №21

Very courteous and friendly staffers..This was first time at this facility.Made me feel comfortable . Thank you.

Ro
Review №22

Awesome experience with Delaware imaging. Starting with the scheduler who was incredibly nice and provided me with all the information I needed. Once in the office more of the same with front desk and the technician who did the test. These folks are outstanding. Thank you for your kindness. You all have a place in heaven!

Ma
Review №23

Very efficient and pleasant staff and environment.

Lo
Review №24

I love this office. Their very friendly, courteous, and very knowledgeable. Everytime weve been there; if anyone was having a bad day you wouldnt know it; Ive always seen smiling faces and their right on time for appts; no major delays: like sitting for periods of time. Keep up the great work ladies and gentlemen 😉

Pa
Review №25

Friendly hospitable very clean on top of Sanitation not overcrowded not crowded at all it was a pleasure today to be able to do it and have it done quickly. Thank you for today service.

Ch
Review №26

Delaware imaging makes a difficult day tolerable. The staff is so friendly and helpful.If ya gotta get a squish, this is the pace to go!

Le
Review №27

I needed an ultrasound and x-rays, and they were able to get me in the same day. Everyone was friendly and helpful, and there was very little wait time. Excellent!

ad
Review №28

Couldn’t ask for a more efficient or professional group of people. From check-in to the actual X-ray, the staff at Delaware Imaging Network operates quickly and with the highest level of courtesy! Highly recommend.

Wa
Review №29

Incredible service and professionalism! On time and respectful of Covid 19 precautions and social distances. I love this group and their staff! We are fortunate to have them in the area! Grateful!

Te
Review №30

Everyone was so kind and personal. Katlynn went out of her way to ease my anxiety. I’m very appreciative!

Jo
Review №31

They were easy to set up an appt by phone, even when I had to call to reschedule. I was taken at the time of my appt. No delays.

Fe
Review №32

Quick and polite. I enjoy the online options for registration.

Ma
Review №33

Polite and on time re: appt schedule.

W
Review №34

Online pre registration made the total process very quickly. I was on and out within 20 minutes

ka
Review №35

I brought my 92-year-old client for a series of X-rays. Our experience could not have been better. Everyone was very pleasant. And our technician, Amy, was superb. I told her so on the way out. She spoke loudly and clearly enough so that my client could hear everything. And she made sure to check on her well-being several times throughout the process. Amy certainly knows how to work with and treat the elderly. She is an asset to your organization.

Mi
Review №36

I was able to get an MRI on both knees within 2 days!!! after my insurance fell through, & scheduled during the same time frame (double slot)! vs being told at other places I could only do 1 Knee at a time etc!Insurance options or cash, Very accommodating, Very nice, clean Covid free facility & Extremely nice Front desk Personnel and technician! Large parking lot in the back.It IS a rather LOUD procedure, but with ear plugs, its doable! Just take a 20 min siesta! CD was ready while I dressed! Thank you. 😎

Ch
Review №37

Check In was done pre-visit, so confirmation of ID and insurance took about 60 seconds upon arrival. The staff was very professional and friendly making for a stress free experience.

Ji
Review №38

In and out in good time. Great staff.

Am
Review №39

The staff was wonderful. While a really busy day, once I was taken back, Trisha could not have been kinder. At no Point did I feel rushed. Have always used this site and after ten years are still really happy.

Fr
Review №40

It was Night and day between peoples Plaza image it was a five in my book so if I need MRIs I’ll be going right back there great job ladies thank you

An
Review №41

My X-ray technician was extremely professional, competent, friendly and personable. I think her name was Amy ( I’m really bad with names, I apologize). She was great. From the front door, everyone was kind, courteous, knowledgeable and friendly. The waiting area was immaculate as was the X-ray room and dressing rooms.Thank you for being there in such an awesome way!!! 👏🏽👏🏽👏🏽👏🏽

Th
Review №42

Great service, quick and personable people. Keep up the great work

Te
Review №43

Very efficient check in and appointment process. You can do most everything ahead of time. Technician was very friendly. I would highly recommend them for imaging needs.

Mo
Review №44

I was there today for a scan of my uterine lining/cystic ovaries! Everyone was so friendly, informative, clean, followed all guidelines for the corona virus, and just made me feel better about why I was there. My nurse was even better! Quick, professional, I never felt uncomfortable with her! And that’s very rare. Thanks so much for everything D.I.N!!

Ju
Review №45

Very friendly and helpful staff. They take walk-ins and wait is not long.

ch
Review №46

Everyone was so accommodating. Especially the xray technician she use humor & patience. Thank you so much! I will be sharing my experience with everyone. Have a happy holiday everyone.

Er
Review №47

Service and people were great! Could not have asked for better.

Ha
Review №48

The staff was very pleasant and friendly. And the establishment was very clean and comfortable.

St
Review №49

They we very polite and quick getting me in. The tech was kind, and helped me understand and questions I had!

Ja
Review №50

During the pandemic covid-19 I was hesitant about even going into a medical center but I knew that I have to have my yearly exam. Delaware Imaging Network they did a great job they only had a few people in there at a time the service was great and Im glad I went keep up the good work during these times. I appreciate your service First Responders thank you.

Th
Review №51

We didnt have to wait too long. I felt comfortable while in the waiting room. Sandy was pleasant and very thorough with the ultrasound.

St
Review №52

Great experience. Top notch service

Te
Review №53

I had a great experience. The staff was on time and process was easy even with COVID protocols. I would recommend this site for your radiology needs.

Au
Review №54

I did the virtual check in and was called right away to go in. Wait was minimal. Did paperwork online beforehand but still had to fill out another paper. Everyone was very nice and precautions were taken for Covid.

Ni
Review №55

Wonderful experience all around. Professional and friendly staff. I had a mammogram and bone density scan, which were given by the best tech I’ve ever had.This is definitely the place to go for imaging!

Ch
Review №56

The staff are very friendly and professional. They got me in and out in a short amount of time.

Je
Review №57

The staff was very kind as I had just come from urgent care and couldn’t go to my regular imaging facility. The front desk, I believe her name was Gabrielle, was happy, smiling, quick and professional. Amy, the technologist, was extremely proficient and did a great job without causing me additional pain. Well done guys.

cy
Review №58

The centres Employees are very efficient and nice they are quick to get you in-and-out. It is very clean and you are treated with great respect!]

Ar
Review №59

Everyone on the staff was very professional very efficient. However it seemed to me that the waiting room was more crowded than it needed to be, every chair was occupied. Further there was no actual reason it seems to me why it needed to be so crowded. People could have been spending more time waiting outside. The separation between people in the waiting room seemed to me to be barely 6 ft and realistically less than 6 ft.

Cy
Review №60

Very personable yet very professional!!!

Li
Review №61

First time client, I came for x-rays, the entire staff were friendly, everything was clean, safety was focused on and I was in and out pretty quick. I definitely recommend this group!

pa
Review №62

Safety guidlines and virtual check in made things so much easier. The staff is great, they understand the stress of the mammogram and put me at ease.

J
Review №63

Lisa and Amy were very nice and professional! The office and accommodations were clean and welcoming. I definitely would use Delaware Imagining again.

Wi
Review №64

It was an easy and fast process. Receptionist and tech were very friendly. Hopefully I do not need to go back, but would also be fine if I did.

Ch
Review №65

Very friendly and professional experience every time!

De
Review №66

Delaware Imaging Network has a comfortable and clean environment and the staff is very helpful and friendly.

An
Review №67

The people working at this site were very nice. I did not have an appointment, they set me up with a time to return. I had minimal wait and my appointment went just as quick.

Su
Review №68

A+ all around from the staff that greet you, to the building and facility itself, to the actual professionals and operational procedures they follow! I can’t say enough good things about this place ..super clean, friendly, professional...oh and my technician was over the moon great! If you have to have this service during these times, it is an oasis in times of unsure! .

Ma
Review №69

They are fast, efficient and very friendly. It is an overall fantastic experience.

Ma
Review №70

Quick and no hassle

Ci
Review №71

All staff was kind, considerate of my feelings and professional!

Ja
Review №72

Very professional and quick to get me in and out.

Pe
Review №73

Well I was greeted with respect and kindness and did get help when I ask questions

Sh
Review №74

Timely and professional. Appointment time was honored .

Je
Review №75

Excellent..Very professional..Make you feel important. Safe and I would return again. Thanks for the excellent service.

sv
Review №76

I had a very nice experience at this medical center, staff is extremely professional and welcoming, I would highly recommend this business for your needs.

An
Review №77

My first time having an MRI was with DI. I was pleased with there professionalism and attention to detail. My technician was very personable and professional. Overall. 5 stars ⭐️ out of five

Sh
Review №78

Very clean and staff was friendly and professional also was very fast with service .. I recommend!

Pe
Review №79

Everything about my experience was excellent. The preparation was clear, the pre-work was simple and efficient, the appointment was on time, and the staff was excellent -- from front desk to back room. Michelle rocked! Thank you.

Do
Review №80

X-Ray technician was knowledgeable, professional, good person.

l
Review №81

Very professional and polite. Timely service.

Co
Review №82

The young lady at the front desk customer service was phenomenal. My x-ray tech was also great. She got me in a out with no hassle. She also very clear in the matter of how I need to place my knee and had great verbal communication.

Je
Review №83

Very efficient and courteous.

Mi
Review №84

This was such an easy and nice experience from start to finish. The scheduling was easy, the scheduling staff was prompt and professional. My tech Noelle was friendly and knowledgeable. I would definitely recommend this location!

is
Review №85

Brought my 87 year old Dad for a cat scan today. Very efficient process. We waited in the parking lot and they sent a text to notify us they were ready. Most paperwork completed before the appointment. We walked right to the cat scan machine- no need to change into a gown. The test was completed and we left within a 1/2 hour of our arrival. Overall a positive experience.

Jo
Review №86

The whole process from sign in to ct scan was well done. Staff were pleasant and efficient

Hi
Review №87

The tech was very kind and she explained everything

Pe
Review №88

Everyone was very friendly, polite, knowledgeable, and professional! I would definitely go back to Delaware Imaging when needed! Bill was great!

Ma
Review №89

My experience there today was great. Staff friendly and knowledgeable, appointment reminders are great and the wait was not long. Need imagining give them a try.

So
Review №90

It was my first time at the facility and it was a pleasant experience in and out!

Ta
Review №91

They were fast and friendly . I will go back .

Ly
Review №92

This site is the only place l would go for any imaging!!! They deserve an A+

Ly
Review №93

Friendly and quick, even at the end of the day😊

Ka
Review №94

Had my annual mammogram this morning and all covid restrictions were practiced. I texted from the car when I arrived and was texted back to come to the second floor for imaging. All the personnel wore masks and signs were posted that each dressing room was sanitized in between clients. I felt very comfortable. I’m now waiting for the results, since there is no longer a radiologist on site to read it.

Pa
Review №95

I was referred by my doctor to Delaware imaging network for an MRI and my whole experience was awful. First my appointment was canceled without any notice. When I was finally able to get an appointment, the office staff was very unorganized. I was told three different times I need to arrive at my appointment. When I arrived, the receptionist wasn’t sure what time I was suppose to be there. I was told to be there by 8:30 but was not taken back to get my MRI until 10:00! Before my MRI I needed to get an X-ray and the lady that did the X-ray, xrayed the WRONG hip and did not realize until I said something. Needless to say, I would not recommend Delaware Imaging Network.

Be
Review №96

No wait timeExtremely courteous and helpful.Incredible!

Pa
Review №97

Had a little bit of a wait because of social distancing. But once I got in, I was in and out in 20/25 minutes. Easy.

Pa
Review №98

Clean and fast service! I was in and out and will return in future if any additional testing is ever required for me! Will also recommend to others!

Th
Review №99

Signing in for my appointment was prompt and courteous. My wait time was short and procedure was thorough and professionally conducted.

an
Review №100

Had my Screening Mammogram at Delaware Imaging, Brandywine site It took place during the Height of the Covid-19 Pandemic, mid November 2020.What a welcoming place, everyone of staff while friendly and cordial were also highly professional. All of them observed very strict covid precautions, sterility, masks, distancing and extreme attention to maintaining a sparkling clean environment. All of this without displaying any excess effort.A very relaxing experience.One pulls up in one’s car, texts a message of arrival and when it is your turn you are invited in to the reception area and are immediately taken care of— no waiting.The Mammo tech was excellent and I would recommend this facility.Lenore Wasserman

Information
18 Photos
100 Comments
4.8 Rating
  • Address:3206 Concord Pike, Wilmington, DE 19803, United States
  • Site:https://www.radnet.com/delaware-imaging-network/locations/brandywine-imaging
  • Phone:+1 302-369-4342
Categories
  • Medical diagnostic imaging center
  • Diagnostic center
  • Doctor
  • Medical clinic
  • MRI center
  • Radiologist
  • X-ray lab
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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