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Carolinas Oral & Facial Surgery Center
1305 Physicians Dr, Wilmington, NC 28401, United States
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Pe
Review №1

My Daughter had recently move near the Wilmington area, and was needing to have 3 wisdom teeth remove. The experience could not have been any better! The team took her in and did an excellent job. Would like to point out one outstanding lady that made the experience even better. Thank you T. (Tashia) for all you did to make her feel comfortable with the procedure. She was very nervous about having it done, but you all did a great job keeping her calm. Again thank you all for what you do! She is back home and doing great!ThanksPerry Greene

St
Review №2

If I could rate zero stars I would, my personal procedural experience was nice but I overheard the assistants talking about how terrible the management is at this place and how they want to quit. I also heard a lot of cussing back and forth between the doctor and assistants as jokes but still unprofessional. I don’t feel comfortable in a surgical facility knowing the workers hate their jobs and that sets a bad tone. I wouldn’t go here again.

Ma
Review №3

I had a pleasant experience at the doctors office. Very good staff,doctor was very nice, got the job done with no discomfort. Very informative, caring staff and Dr. Thank you,highly recommended.

ch
Review №4

I was a. Work-in patient on a day they already had a full schedule. They got me in within An hour and everyone from the front desk, the nurse, and Dr. Booth were so pleasant and made sure I was taken care of.The Wilmington office is very comfortable and up to date. I have also been to the office in whiteville, but it was great to have an office here in Wilmington. They also have several other offices and the good news; THE SAME GREAT STAFF AT ALL LOCATIONS.THANKS FOR MAKING the SURGICAL EXPERIENCE OF REMOVING A TOOTH AS PAINLESS AS IT COULD POSSIBLY BE.GOD BLESS AND HAVE A GREAT SUMMER.WILL SEE YOU SOON😂

La
Review №5

Staff was very friendly... I took my 9 year old and they took very good care of him... Dr. Lemmon and his assistant was excellent... He coached my son through the whole surgery and made sure he was comfortable...

An
Review №6

Very professional and great staff everyone there really cared about you. you were not just a number. The follow-up call to check and see how was doing was very special thank you so much for your service also for your kindness

Ju
Review №7

My daughter had her wisdom teeth extracted and they were AWESOME!!! I had a crunch to get her scheduled and they had my insurance approved and appointment scheduled. Absolutely AMAZING!!! My daughter did great post extraction. No swelling or bruising. Just manipulation discomfort, as expected. Otherwise did WONDERFUL!!! THANK YOU

Ad
Review №8

I had an outstanding experience during my complex procedure. I cant thank Dr. Booth enough for his professionalism. He did an amazing job and I have the utmost respect for him and the way he performed everything I needed to be done which was multiple complex procedures. Thank you Dr Booth! Everything they did and used exceeded my expectations! I had the best treatment from the best professionals. I highly recommend this place if you need oral surgery.

Ch
Review №9

Today was my procedure it was excellent staffing and pre-prepping was perfect.Adrieana with Mark were excellent partners.Efficient and professional. Would recommend to family & friends.

De
Review №10

Wonderful experience! Very aware and taking precautions for covid! The staff I met were delightful and explained everything to me which is always great!! I can’t say much for the procedure as I was put under, but that was effortless and fast. The whole procedure of removing 3 wisdom teeth was only about 30 minutes so that’s awesome! Felt shorter for me but my ride was equally surprised! Really appreciate all the work done today and look forward to a speedy recovery:)

Ne
Review №11

I had the best experience that I’ve ever had at this Dental Office . The staff was professional, knowledgeable, kind and compassionate. Mr. Booth was gentle and talked me through the entire process. His assistant was very comforting and kept me in a calm state.I will refer Everyone that I know to visit this office for dental treatments.

Ka
Review №12

Dr. Bufalini extracted my wisdom teeth yesterday afternoon and I felt no pain whatsoever by 8pm that evening. I was told I would have some soreness for up to a week but, Dr. Bufalini did such an excellent job that my soreness was completely gone by the next day! Thank you SO much Dr. Bufalini!!!

Vi
Review №13

Very friendly, professional staff. Answered allmy concerns. Seemed proficient during surgery yesterday. Feeling good today!

Te
Review №14

Med staff was very conscientious. Surgery was completed painlessly. Only minor discomfort once I was home. Still need further treatment, but no longer have any anxiety.

Li
Review №15

Great doctor and nurses had 4 implants put in yesterday didn’t have to wait long at all only thing no one called to check on me today

Ch
Review №16

Went in today with high anxiety, came out feeling much better and reassured. Appreciated the time given by Dr Booth to answer my questions. The staff was patient and kind. Will be back.

Ro
Review №17

My son was in need of (4) Wisdom Teeth extractions before we sent him off to Boone for college. He was originally referred to a practice outside of our dental healthcare network & the out of pocket cost was astronomical. I contacted numerous other practices within our network & they were unable to schedule surgery prior to him reporting to school.I then made contact with Mrs. “T” at Carolinas Oral & Facial Surgery. She went above and beyond to answer all my questions & was able to get my son scheduled for surgery long before he was due to report to Appalachian State University in August. Not only did she arrange the surgery but, when I ran into trouble getting X-rays and records transferred from the original practice to Carolinas Oral & Facial Surgery, she stepped in and handled the situation with positive results. Not to mention, she went out of her way to introduce herself on the day of surgery & see if we had any additional questions. She is a total professional & truly cares about the patients coming into the practice.My son was totally at ease with Dr. Buffalini’s bedside manner and the whole surgical experience. It has been four days since surgery and my son has not had any complications.Truly a wonderful experience!!! Highly recommend!!!

An
Review №18

I have been there a few times. Excellent in all categories. If you fear the procedure, or the pain of it, opt for sedation. Its incredible to sleep through to the end and not feel a thing. Thats perfect in my book!!!

Ki
Review №19

The staff and Dr Booth were very friendly and knowledgeable. Made me feel very comfortable with the procedure they were going to perform. I was sedated, I didn’t feel ANYTHING when Dr Booth put in the needle for the anesthesia not even the feel of a pinch! He was awesome!

Vi
Review №20

The best experience!Awesome stuff , very professional. My biggest fear to pull the wisdom teeth out turned into a pleasant experience!Pulled out 3 wisdom teeth in probably 15 minutes . Had a very smooth recovery.Very grateful. Thank you so so much !!!!

Ju
Review №21

One of the best experience Ive ever had. the staff was very helpful and professional. Thank you so much

Fr
Review №22

I am very satisfied with my experiences at Carolina Oral & Facial Surgery. The staff is friendly and efficient, and the doctor is great.

Jo
Review №23

Professional, friendly and efficient. Good communication from staff and Dr Booth - highly recommend

Ta
Review №24

Dr. Booth and his nurse were incredible. I have super high anxiety with any dental work and, while that didnt just go away, they made sure I was comfortable, explained everything, checked on me later, and I have minimal pain. I will also add that you could tell from interactions with his staff that he is well liked. Pleasant experience for a double, non-sedated, tooth extraction.

St
Review №25

Delay in being seen was explained well (emergency patient), and procedure was quick and efficiently done. Second similar procedure, and I knew what to expect. Very pleased with care by Dr. Bufalini and staff.

Da
Review №26

I showed up here for an appointment that I scheduled over a month ago. I was early and ended up waiting outside for over an hour. At the 40 minute mark I asked how much longer and they said they were “cleaning some rooms” and it wouldn’t be much longer. 40 minutes later I told them that I had to leave. Any establishment that is going to make someone wait that long for an appointment is *inconsiderate* *disrespectful* and obviously *unorganized*.When I showed up there were 4 other people waiting, 2 of which were filling out paperwork and obviously just arrived, which makes me wonder how many other people they scheduled appointments with in my time slot. While I waited 2 other people were called in. I saw 1 person leave. I also saw about 6-10 different nurses just standing/sitting around in the office each time I went inside.The lobby is closed and their process of keeping people outside is extremely inconsiderate as well. Seems to me they’d rather just not have to clean the lobby anymore so they make everyone wait outside.I kindly asked for my new patient paperwork back and lefts.

Wi
Review №27

The staff were great. Super friendly and explaining everything.The procedure only took 5 minutes. The only criticism is the amount of paperwork was crazy copies of card and still had to fill out all that information again.

Ri
Review №28

Dr. Bufalini and his staff were awesome for my consultation and surgery. I put this surgery off for years because I was so afraid to have a bad experience or end up like those YouTube videos of people going nuts after getting their wisdom teeth taken out. I honestly remember nothing, I woke up at home and my husband had all the instructions. Its been 4 days and I have experienced zero side effects except for the expected pain. I highly recommend this dental office!

Ja
Review №29

I had a really great experience! I went and got my bottom two wisdom teeth removed, and I had Dr. Booth. He did a great job, and I was at ease and relaxed the entire time. Would definitely recommend! I’m recovering great. :)

Et
Review №30

Staff was awesome. I was super nervous about getting my wisdom teeth out. Next thing I knew I was waking up after the surgery was complete with my teeth on the table. Would highly recommend them to anyone.

Ed
Review №31

Very professional place, highly recommend!! No complaints

St
Review №32

Was my first experience with an extraction. TheStaff was so helpful and considerate. Dr Bufalini was awesome .. don’t feel a thingI would recommend him in a heartbeat

Sa
Review №33

My first visit! Was wonderful! Answered my questions and gave me options my regular dentist did not! I cant thank them enough! I will be experiencing some devastating procedures in near future but I feel better in their care! Recommend highly! I am recommending them to all my friends. Everything there is state of the art! Nurses and doctors fantastic!!

Br
Review №34

Everyone there working, were wonderful. Well run site and very clean and perfessional. Thanks for your help with my tooth that needed to be pulled.Best Regards and stay safe and healthy. Brian.

Da
Review №35

I had 11 teeth pulled and was about as nervous as you would think. They helped me to understand everything that was going to happen and went at a measured paced all to help me relax. By the time I was done even with that many teeth pulled I honestly feel like it was one of the best experiences Ive had in a dentist/ oral surgeons office in my life. Thank you to everyone there. I very much appreciate all the effort you put into helping me today.

Re
Review №36

Very friendly staff, didn’t have to be put to sleep got tooth out. fast walked out with a smile did not feel anything. Staff Kim done a outstanding job ensuring I was comfortable and ok during producers. I would recommend you to go get to get wisdom teeth removed.

Ja
Review №37

Dr. Bufalini was awesome and very professional.The staff were very thoughtful and caring. Dental surgery is never something you want to do, but it’s made a lot easier with a skilled and caring office like this one. I traveled in from Asheville for the surgery and so glad I did!

Da
Review №38

Great staff, felt very relaxed...sedation is the way to go!

Tw
Review №39

Overall, it was a great experience. The assistant was very reassuring, knowledgeable & compassionate. Timelines could use some improving, as I had to wait an hour past my appointment time to be seen & my prescriptions weren’t sent to the pharmacy by the time I went to pick them up an hour later.

Cr
Review №40

Firstly, I felt very safe being met outside by a rep with a thermometer.I had a tooth pulled so I needed injections for numbing. I felt no pain during the injection or extraction. I especially liked the rubber spacer placed between my teeth on the non surgical side. I was able to bite down hard during pressure but keep my mouth open. It helped.I was well informed of the procedure beforehand and provided with aftercare advise as well as a follow up call the next day inquiring of my condition.Overall a pleasant experience given the task at hand.Cristina

Ed
Review №41

This was the first time ever getting a tooth pulled and it didn’t hurt at all. I would definitely recommend this place in the future.

Th
Review №42

Had a tooth extracted this morning and I must say it was done efficiently and I had minimal pain and no side effects. I would recommend Carolina Oral Surgery Center to anyone who needs oral surgery. The staff was pleasant and followed all COVID protocol guidelines as recommended by CDC.

Ma
Review №43

The experience was a good one. Everyone was very professional and made me feel easy about the surgery. I would recommend them highly.

Sa
Review №44

Dr Booth & his team were amazing and so kind. My daughter had oral surgery recently and was very nervous. They made her feel comfortable and calm. Efficient, clean, patient and even called to see how she was doing. Highly recommend!Thank you again!

Mi
Review №45

Very professional and caring staff. I have anxiety issues and they were very understanding. I highly recommend Dr. Booth and his staff.

Ca
Review №46

Wonderful!! Everyone was polite, respectful, and calming. I felt comfortable with Dr. Booth and his staff, it seemed to go very quickly. Will return to them if/when I decide to get an implant for one of my two molars that were removed. ☺️

Ca
Review №47

I was taken in for the proceedure as soon as I arrived. The staff was friendly for a medical practice and as soon as I was injected with sedative I liked the place even more. I highly recommend the doctor as Ive had only minor discomfort from a potentially painful dental event and the site is very clean.

Co
Review №48

Prompt service. Attention to detail. Questions answered plainly. Cant say enough good things about the way I was cared for at Carolinas Oral and Facial Surgery.

Ka
Review №49

The nurses were kinda rude but thats fine. i went in to get my tooth pulled and the dentist tried to pull it when it wasnt that numb yet and told me to tell him if i could feel anything and i was screaming saying it hurt and he kept doing it for a couple more seconds which made me freak out obviously but i am terrified of needles and the dentist so i asked for the laughing gas because that usually helps but it honestly didnt do anything it felt like i was just inhaling oxygen so it was a waste of extra 100$. not to mention after my tooth was out the dentist took some tool and digged in the hole to “get out gum tissue” which i understand but i was literally in tears and he did it very mean. if you dont do well with the dentist or anything like me ask to be put to sleep for the procedure or go somewhere else where they are nice.

Je
Review №50

Highly recommend, everyone was very friendly and Dr Bufalini is very good at what he does. Procedure was quick and painless, no problems whatsoever.

Da
Review №51

On time and answered all my questions. Great experience

Mi
Review №52

Dr. Bufalini and his staff made me feel very comfortable before, during, and after my procedure of having 2 teeth extracted. It was over before I knew it. Dr. Bufalini is great at what he does, and there was no pain at all during the extraction of the 2 teeth. I highly recommend Carolinas Oral & Facial Surgery Center to anyone. Thanks to all of you! Mike

Mi
Review №53

I had two surgeries there and both times I was treated like a King! I have very high Anxiety, especially at the dentist. Dr. BOOTH and his staff my me feel very comfortable and even checked in on me after my surgery. I high recommend Carolinas Oral & Facial Surgery!!

El
Review №54

My experience was very good. Very professional with a calming effect. My healing has been very painless and seems to be going very well. Thank you!

Te
Review №55

I found the practice very professionally run and received excellent care.

Me
Review №56

Everything was efficient and went very smoothly. Two impacted wisdom teeth removed 4 days ago and healing well so far!

Bo
Review №57

My experience was nothing short of stellar. Everyone was so nice and caring. This is how Dental care should be.

Jo
Review №58

Office was well set up for the virus. Treatment wait time was short and treatment itself was quick and efficient. Staff was personable and very professional. Would highly recommend this center to anyone needing oral surgery. Joe Muccia

Ma
Review №59

Orderly, timely, thorough, and very health conscious.

Da
Review №60

A very nice environment in the office and seems like a well oiled atmosphere among all the employees...all my questions & concerns were all answered...I know if I need some assistance for a concern etc., I know I can call & will have it answered! ✌️D

Ri
Review №61

Everything was great My brother was happy with his care

Ka
Review №62

Great staff and Dr Booth is great

As
Review №63

Had to wait 45 minutes past my appt time in the parking lot so that I could have a 15 minute referral where the oral surgeon cut me off in the middle of my questions and just seemed not to really care.

Ed
Review №64

The ladies answering the phones here could not possibly care less about your dental emergency, and have no problem making that very obvious while talking to you.

Ma
Review №65

So I was referred to Carolinas Oral & Facial Surgery Center in Wilmington from my dentist.. I had a brown spot on the bottom of my inside gum that he wanted to have checked out.. Dr Booth examined me and said I needed to remove the spot..billing advised me that the procedure would be covered under my insurance and all I would have to pay is my copay.. I said great.. I had the procedure done, the results of my brown spot.. an amalgam tattoo (a spot caused by silver fillings). Seriously what professional dentist/doctor doesn’t know that immediately upon seeing that..so my insurance company didn’t cover it and I’m responsible for the procedure.. $400..I feel as though I was duped.. had I known it was a tattoo I would of left it..I will never go back!!!! If I could give zero stars I would...

Me
Review №66

Dr. Booth and his staff were awesome. Completely put me at ease for two extractions and I didn’t feel any pain!! Extremely appreciative and thankful I passed up on the first Dr. I had scheduled with at another practice and went with Dr. Booth!! Thank you guys for for answering all my questions and taking care of me!!

Ma
Review №67

Great care by Dr. Booth and his staff!

Ge
Review №68

We were travelling and my husband needed to see an oral surgeon. Thankfully we were able to book a consultation here. Dr. Booth andhis staff were wonderful and his diagnosis and treatment were spot on. Truly grateful for their kindness and consideration.

Ma
Review №69

Very good service

An
Review №70

Before going in for my wisdom teeth extraction, I was really nervous because of all the horror stories other people had told me about their experience getting them removed. However, I was fortunate enough to experience NONE of that. The staff were great, really friendly, they worked quickly and efficiently, and the whole surgery only took about an hour. Recovering over the weekend was a breeze as they explained exactly what to do and gave me a helpful brochure to read in case I forgot. Im at work 3 days later with almost no pain and feeling good. I would recommend this practice to anyone in Wilmington, NC.

Da
Review №71

During my recent visit to Carolinas Oral & Facial Surgery Center Stephanie James was a shining example of everything that can positive about a visit to a Dental Office.Although my dental x-rays had not been properly forwarded to the office Stephanie fixed the problem with efficiency and a smile.During my entire visit she ensured I received everything needed in every manner including paperwork for upcoming procedures. She explained everything to me with kindness and patience in a manner I could understand.During my entire visit she exhibited professionalism and expert knowledge, answering all of my questions.Going above and beyond expected behaviors Stephanie told me that if I had any questions or concerns about my upcoming procedures to please feel free to call her and she would help in any manner possible.

Ke
Review №72

Very professional and understanding.

Ke
Review №73

Very pleasant and professional.

BE
Review №74

Very Welcoming staff. I had a wisdom tooth removedThey are really professional in what they do. Would highly recommend. Came from 1hr 40 minutes because they were the only one who could fit me in their schedule sooner. Thank you!!

Ka
Review №75

Dr. Bufalini is wonderful. His staff takes care of all safety measures before entering the building and they’re waiting room is spotless. Dr. Bufalini is professional, funny and gets the job done. I’ll let you know what he’s doing and checks in during the procedure often. He makes you feel at ease. I highly recommend Dr. Bufalini!

Su
Review №76

I had two teeth extracted yesterday afternoon under sedation. I was extremely nervous and, while sitting in the waiting room, a huge storm resulted in a power failure - you know, like waiting to be put to sleep for an extraction isnt enough excitement, right? The staff was amazing and handled it all without missing a beat. The back up generator kicked in and everything ran smoothly. Kim (dental assistant) took fantastic care to address my fears and concerns. Dr. Booth was exceptional and took a great deal of time explaining what was going to happen and that all would be well. He also had a keen sense of humor. I cant say enough great things about my experience. Everything unfolded exactly as they said it would. I wouldnt hesitate to have any procedure done by this practice and I certainly wouldnt be nearly as nervous as I was yesterday. It was an all-around positive experience, minimal post-op pain and I was treated with kindness and compassion. I HIGHLY recommend this practice.

Fr
Review №77

My experience definitely deserves 5 star rating. Staff is welcoming and friendly. Dr Booths expertise made it quick and proficient!I recommend this group. No sense going elsewhere.

Am
Review №78

Dr Booth removed all four of my wisdom teeth, everything went well. The staff walked me to my car with no irrigation syringe. Was told just not to swish my mouth for 48 hours. I went in 3 days later because I got an infection (no antibiotics or irrigation syringe) I was treated by Dr Buffalini and got put on antibiotics and he told me I should have been irrigating it and gave me one. I finished the treatment but still have lingering pain and redness on the side that is infected and called to set another follow up with Dr Buffalini but the secretary was set on setting an appointment with Dr booth and I told her I didn’t want to see him since I felt he just ripped my teeth out and didn’t care to hand me a syringe to irrigate with or care to put me on antibiotics. The SECRETARY Rhonda acted out of her wage tried giving medical advice and tried speaking for the doctor saying “most patients are so irresponsible and don’t follow instructions and clean too soon and get “dry socket” (so I guess she’s saying he’d rather I get an infection instead of dry socket which is self healing?) and to state her opinion on ALL patients...then after I reminded her to act her wage she tried setting an appointment wayyy out in the week, mind you I have a lot of pain still. I would not want to speak to her again.

Si
Review №79

Everyone was nice and friendly

Ch
Review №80

The most experienced and professional Oral Surgeon in town. The process is easy and the communication from Doctor to Patient is step by step and very good. Ive never had any problems with them and this is were I go for all my major Dental work. I would highly recommend.

J
Review №81

Dr. Booth and his team did a phenomenal job with my implant. I would highly recommend him. I cracked one of my teeth with a crown and needed my tooth extracted and a dental implant. My dentist referred me to his office and I am so glad that I was able to work with him and his awesome assistant Sarah. I was nervous and had a list of questions and they were very thorough in their answers. They went through everything in the initial consultation including an itemized list of costs at the end so that there were no surprises. I had insurance that is picking up a small portion and I felt the remainder of the cost was reasonable. The day of the surgery they talked to me the whole time, letting me know each step which was comforting. I had no pain, which was my biggest concern. Im now just treating the area very carefully as it fully heals. I also appreciate that they use the latest technology for everything and show you your scans on the monitors in front of you. The office is new and very clean. At the end they had a small care package with a list of care instructions which made things simple and easy to follow. My experience exceeded my expectations! Thank you Dr. Booth, Sarah, and the kind office staff that I spoke with.

De
Review №82

They were able to get me in fast. Once they did the nerve blocker and gas, they had my 2 wisdom teeth out in about 10 minutes. After care wasnt explained too much, but they gave me a pamphlet that told me everything I needed to know, pretty simple and easy!

Ka
Review №83

My first appointment with them and it went well. In and out pretty quick. Very friendly staff. Doctor was great. I only wish I had written instructions that were specific to me. They gave my daughter verbal instructions but once she dropped me off at my house, that was it. I have a temporary partial until my implants and didn’t know to NOT take them out. She failed to tell me this. No damage done but would have liked written instructions to read up on once I was coherent. Maybe just an oversight but a follow up call would have been nice.

La
Review №84

Very professional and thorough. Everything flows smoothly from start to finish.

gi
Review №85

I was absolutely terrified to have all four of my wisdom teeth taken out. But everybody in this wonderful place didn’t amazing job . It was not even half as bad as I thought it would be . They even called the next day to make sure I was feeling all right. The surgeon who took my wisdom teeth out did such a wonderful job that I did not even need stitches, being that all four wisdom teeth were impacted I think that’s unbelievable . This is the only place in North Carolina that I would recommend anyone to go to.

la
Review №86

I had an amazing experience with them. They had pulled a tooth back 2012 for me, and did great. I recently got my wisdom teeth removed through them. And they did such a great job of making me feel comfortable! I am healing just fine and it has only been 5 days! I recommend them to everyone.

Je
Review №87

I’ve had oral surgery here two separate times for my wisdom teeth and had no complications either time. My doctor and the staff were friendly and easy to talk to. I was at least 30 minutes early to my last appointment and they got me in right away, I barely had to wait at all and I was expecting to wait until my actual appointment time. Overall really good place.

Ta
Review №88

Very friendly helpful staff. Made me feel very comfortable and gave great after care instructions including a personal call to check on me before they left the office the day of my surgery. Highly recommend!!

Ro
Review №89

Great doctor great nurses. Took time to get prescription.

Wh
Review №90

I have had a referal to this office since 4/24/19 to have 3 teeth extracted. Three teeth that habe been causing me pain for a year. Ive tried to make an appointment several times only to be told their booked full, arent taking new patients(,ive had surgery there multiple times) or just cant get anyone on the phone when im told to call back. They are the only surgeon in the area who does sedation & takes my insurance so they have left me screwed fighting pain & infections for over a year now. It seems like they dont care about their patients well being anymore as Ive had great experiences with them years ago.

Qu
Review №91

They did an outstanding job. Professional, compassionate and checked back twice make sure I was okay. Never once tried to talk me into other services. Highly recommend.

J.
Review №92

Describes everything in detail so you know exactly what to expect. Make you very comfortable and has gentle hands as they take care of you. Awesomestaff and wonderful doctor.wake up from anesthesia ready to go and was nice that I was all cleaned up with no blood or anything left.

Ma
Review №93

I was scared from the moment I walked through the door. Being pregnant and having a tooth ache from a bad tooth is no joke. HOWEVER, all of the employees from the moment I walked into Carolina Oral and Facial Surgery tried to comfort my fears. They reassured me that I would be fine and I shouldnt hurt too much. DR BOOTH, is the best and was so gentle but firm with the extraction. THEYRE the best at Carolina Oral and Facial Surgery

Lo
Review №94

I was in for a wisdom tooth removal. I chose to go the route of nitrous oxide and nerve block because sedation horrifies me. They were totally ok with this. I got in and started on the nitrous, surgery got under way about 30 min later, and within 20 minutes my teeth were out and stitches were in. Now, you wonder why Im at 3 stars. First of all, they dont include the risk form in the consultation. Its something youre given to sign RIGHT before your surgery which seems sort of rushed. Next, I didnt even get to see my extracted teeth let alone keep them (like everyone else in my family since I was 13 years old). Its a cute traditional in my parents house for the tooth fairy to bring something cool for the adults when their wisdom teeth come out and I did the same for my husband when his came out about a year ago. These are the biggest teeth that will ever be in my mouth and they just whisked them away and quotes OSHA. This is NOT a law that I can find anywhere... Ive been looking. So either they intentionally lie about laws or no one has ever though to actually check which makes them seem inept.Overall, skilled oral surgeon and an office that just knows how to quote policy.

Je
Review №95

My wife had an appointment for 10am. She couldn’t eat or drink anything from the night prior in preparation for surgery. We arrive at 9:45am. By 11:00am we are still sitting there with no explanation. Another woman in the waiting room tells us her daughter had an appointment at 8am but wasn’t seen until 9:45am. On top of the blatant disregard for people’s time, the front desk clerk had the nerve to ask for our $1400 payment up front (so as to save her time later). My wife and I took off work for this. Our time is money and when you disrespect our time it’s like a slap in the face (before demanding payment).We left and found another surgeons office. These doctors offices continue to treat people like cattle as long as we let them. My advice, find a doctors office who respects your time and respects you as a person. This place did neither for me and my wife.

St
Review №96

I THOUGHT I was in good hands. Why they are $100 more per extraction than other oral surgeons? Why would you have to WAIT for an extraction, until the office is closed, to be able to accept your insurance? I dont know either, so I started calling others. I HIGHLY suggest you do your research 1st!

Er
Review №97

Very professional and nice employees. They all went out their way to make sure everything went well. Definitely will go back there if ever needing more work done!!!

Sa
Review №98

Can not recommend this place enough. Had all 4 of my wisdom teeth removed by Dr. Bufalini. They were able to fit me in on short notice. The office is very nice. Dr. Bufalini did a great job explaining the procedure and all of the possible risks. The surgery went well and I have had a very smooth recovery with only minor swelling and discomfort. Carolina oral and facial surgery much exceeded my expectations!

Ke
Review №99

Awesome 👍

ca
Review №100

Worst experience I have ever had anywhere! My granddaughter was referred there for a tooth abscess from her dentist of 6 yrs. we waited 1 month to get the appointment. went at time we were given. I filled out papers, gave insurance card and we sat waiting for an hour. Then the desk clerk called me to the counter and told me because I am the guardian/grandmother who has been raising her and her sisters since their mothers death I had to prove I was guardian for the consultation.. she said she had called the dentist and they confirmed over the phone who I was but that they could not at that moment fax the legal documents. The desk clerk said without seeing it they would not see the child.. she then even said she had called the pediatrician listed on the insurance card and they told her they could fax the documents but didnt know when. . I asked if she was telling us to leave and she said yes. they could not see a 9 yr old child for the consultation without proof I was guardian. 2 dr offices gave her my name as guardian and that wasnt enough for the consultation? we were sent out and my grandchild has yet to get the care her dentist referred her for. The woman asked if I wanted to reschedule.!!! I have 3 children to work around schedules , had gotten this child out of school early. baby sitters for her sisters , waited a month just to get the appointment and an hour in the waiting room just to be told to leave.. This person was very rude and disrespectful.. I would now never give them our business. I will certainly take myself and my three girls to someone who cares more about their patients.

Information
25 Photos
100 Comments
4.4 Rating
  • Address:1305 Physicians Dr, Wilmington, NC 28401, United States
  • Site:http://carolina-surgery.com/
  • Phone:+1 910-762-2618
Categories
  • Dentist
  • Dental implants periodontist
  • Oral surgeon
  • Plastic surgeon
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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