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Cape Fear Smiles General & Cosmetic Dentistry
716 Medical Center Dr, Wilmington, NC 28401, United States
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La
Review №1

Was totally impressed with everything! The waiting area was beautiful and clean and new. I saw the building being built. Was so happy not to have to wait and had the tech and the dr.s undivided attention for my initial consult. No running in and out seeing other patients. Very thorough and treatment plan was in color and easy to understand. I called my husband right after and told him how impressed I was. I hope it’s the same on my next visit! Thank you for your time and attention!

Ja
Review №2

Dr. Cortez and her staff are first rate. Professional, dedicated and caring in everything they do. Best dentistry practice my wife and I have ever had.

Mi
Review №3

Friendly staff that really seems to care about your dental health. Whether it’s for Invisalign, a deep cleaning or a routine semi-annual cleaning the staff at the front desk, the hygienists and the dentists have all been great to work with! Would recommend this place to anyone!

Ma
Review №4

I enjoy Cape Fear smiles I love them. Thank you so much I feel more comfortable with my teeth.

Ca
Review №5

Highly recommend. They take great COVID-19 precautions and their facility is very clean, sanitary, and is a calming environment to be in. All staff is pleasant and attentive.

To
Review №6

Theyre competent, friendly, communicative, great personalities and skills. They caught a problem that another dentist didnt even notice. Wish I had gone to them years ago.

Sh
Review №7

I love this place! My hygienist Liz is wonderful. Even my dental hating Husband goes here and enjoys his dental care. We purchased their dental insurance and it has really paid off. Cant wait for my next 6 month appointment 😁

Am
Review №8

We always have a great experience at Cape Fear Smiles! They are caring and gentle, and my children arent afraid of going to their dental appointments. Ive been impressed with the safety measures theyve had in place for COVID and feel like theyre making dental visits as safe as possible.

Sa
Review №9

I have had a 100% great experience with Cape Fear Smiles! Beth is wonderful, she gives me great advice every visit. She remembers me personally, every time I come, which I think is incredible. Very happy to have found this dentistry when I moved to Wilmington.

Ly
Review №10

I have never been happier with a dental office. They are very thorough, professional, and so nice. I have been using them for 5 years and do not have anything negative to say. They do everything in their power to make you comfortable and feel safe. I highly recommend them!

El
Review №11

If I could give 6 stars, I would! Everyone — from the office staff to the dentists to the techs — is professional, friendly, and very dedicated to their work and to our teeth. Thank you so much Cape Fear Smiles! You are a blessing to our family and our community.

Ta
Review №12

My girls have been coming here for a few years. One has gum issues and I’m so thankful that the staff here has addressed it. They make sure to address any concerns and needs we have. The customer service is Excellent!

wo
Review №13

Wonderful Staff. Make you feel comfortable during all your visits

Ch
Review №14

Wonderful staff ! did a amazing job very professional and friendly

Pe
Review №15

In the last few years that I’ve been living here in wilmington I never feel so confident to visit a dentist like now. My whole family is patient of Cape Fear Smiles, starting with my kid and finishing with my husband. They are always very professional, pleasant and caring. I would recommend this dental office to everyone.

Br
Review №16

Dr. Cortez and her entire staff were amazing. I was thoroughly impressed with everyone we met throughout the process of our 7 week old’s lip and tongue tie revisions. They all took their time to listen to our concerns, answer questions, and explain the procedure. We left with clear instructions on what to do for aftercare, and signs/symptoms to watch for. I was very nervous going into this but they put my mind at ease. They offer a multidisciplinary approach that addresses the issue of lip and tongue ties from all aspects that need to be addressed. From my understanding, this is a new approach for their practice and they did an amazing job!

Ap
Review №17

Just started coming here as a new patient & even though I have anxietywhen coming to appointments,, they definitely made me feel really comfortable & explained everything. Everyone I had an exchange with was extremely nice & exceeded my customer service expectations. I would definitely recommend them to anyone!

Ja
Review №18

My family and I absolutely love this office!! I took my daughter for an ortho visit and was very satisfied with the service. Dr.Cortez and her staff are extremely helpful and friendly. I love how they maintain the place as well. Highly recommend to all!

El
Review №19

I’m usually scared to go to the dentist but this place is so great. Everyone is so nice and comforting that I even had 2 fillings done without Nitrous! Voted best dentist for a reason!

DU
Review №20

Dr. Cortez is amazing! She made my young daughter feel so comfortable on her first dentist visit. The entire staff is very friendly and got us checked in and out quickly!

Li
Review №21

This dentist is AWESOME. The staff members are great. They take their time with you. They also make sure that you are satisfied before you leave. I was very comfortable and I received good vibes from everyone. Very friendly people. I would recommend this place to everyone.

Vi
Review №22

Very clean and safe environment! I very much appreciated the care they provided me today. Beth, youre the best too...Thanks!

Li
Review №23

I cant say enough great things about this place. Very welcoming and beautiful facility. Highly recommend!!

Ch
Review №24

Great office! Amazing staff! What more can I say - the service speaks for itself! Would definitely recommend.

Al
Review №25

It was a super quick and easy visit. Theyre also very nice.

Al
Review №26

The absolute best Dentist Office I’ve ever been to! Very polite service and provides great detail and information with each visit. Don’t plan on going anywhere else.

Br
Review №27

Great visit today! I would not not want to go anywhere else! Would recommend to anyone that wants quality dental care.

Al
Review №28

I went into my visit with anxiety and not feeling well. They helped me through all of it. They kept checking on me and made the process as smooth as they could for me! After I was numb, it literally took 5 mins for the extraction and I didn’t feel a single thing. I’m a day after and I’m still in very little pain. The only place I’ll ever go again!!! Thanks for taking great care of me

An
Review №29

The staff here were very friendly and welcoming. Since Covid I have been hesitant about returning to the dentist, but I was overdue for a visit and was looking to do some whitening. I decided to give Cape Fear Smiles a try based on their positive reviews and was very pleased with my experience overall as well as with how they handled safety regarding Covid.

Cl
Review №30

Friendliest staff you will ever be assisted by!

Jo
Review №31

Just moved to Wilmington last week. The dentist listened to me and my concerns. I have bad dental phobia. I think she can get me to where I can finally complete all my work.

Br
Review №32

Janet was wonderful, best dentist office in town! Both myself and my daughter love coming here to get our teeth in shape. Highly recommend!

La
Review №33

I cannot recommend this place enough. After 5 years without visiting a dentist, coming here has reminded me of it’s importance, and helped me get my dental hygiene and cosmetic back up to scratch! A recently chipped prompted my visit and after giving me a full checkup, Crystal and Dr. Saraf flagged a number of areas that needed attending to, including a number of fillings, a full clean to rid scales, wisdom teeth removal, in addition to fixing the chipped tooth. After my first visit I was provided a great roadmap for getting everything done. During my second visit Liz, the hygiene specialist, provided a wonderful experience. The care taken, the cleanliness of my teeth after and the advice she gave was just fantastic, not to mention she is a lovely character! Then I was moved over to Crystal and Dr. Saraf to get my fillings done and chipped tooth repaired. Again, the care taken and the quality of the touchups was fantastic. They really showed that teamwork does indeed make the dream work! Then after all is done, Kat at the front desk really closes out the experience wonderfully. The quality of the customer service here really is superb. Excited for my next visit!

Cr
Review №34

From start to finish, a great experience. The check-in process was smooth (even during the COVID time) and my hygienist, Liz, did a great job! Nice to have my teeth in the hands of someone with over 25 years of experience! The fact that they offer the 3D Cone Beam CT dental scan was a big factor for selecting them, as its more accurate at finding issues rather than traditional X-Rays, which they also provide. As a new patient, I would highly recommend giving them a try. Theyll be our go-to dentist from this point forward!

Da
Review №35

Dr. Cortez is great! No pain, friendly staff, affordable dentistry. Would recommend to anyone!

Av
Review №36

Been going to this dentist for years and I ABSOLUTELY love the staff!! The environment is friendly and very welcoming, and they use ALL COVID PRECAUTIONS!! The dental staff is very through and informative. If your thinking about going to this dentist THIS IS THE PLACE TO GO! This this the BEST dental practice in town!!

Ja
Review №37

Highly recommend! Awesome staff and making every attempt to make it a safe environment for all!

J
Review №38

Super friendly staff. Nice and clean, following all COVID-19 saftey protocols. Im so glad I found Cape Fear Smiles!

Mi
Review №39

Cape Fear Smiles are amazing!! The whoke staff will take good care of you and fullfill your dental needs. Ms. Emily is awesome and was very detailed with me. Ms. Beth took great care of my daughter as well!! I would highly recommend Cape Fear Smile to everyone!!

Ja
Review №40

My husband and I have been coming to this practice for 4 years now, and have always received excellent care! The doctors and staff are kind and never rushed. It was very important for us to feel safe still attending our appointments during Covid, and the office exceeded our expectations. We would recommend CFS to any of our friends and family!

br
Review №41

Funny that the owner ONLY responds to the 5 star reviews and leaves the people who had problems with the practice out in the cold. Bad ownership leads to bad management, etc. Do better by your patients and try to fix their problems instead of ignoring them.

Al
Review №42

Always a great experience with cape fear smiles!! Mrs Janet and mrs.Beth are amazing at what they do and everyone is very sweet and like a family!! Will always drive 49 min to get my teeth done here!! Dr. Cortez goes above and beyond to make you feel like family and makes sure your dental health comes first at all cost! Wouldn’t go anywhere else.

Da
Review №43

The staff was friendly and informative. I like how nice and clean the building is

Ca
Review №44

I had a great visit. Very Friendly office. Love the staff.

Ms
Review №45

From my personal experience, theyve called and rescheduled appointments last minute using various reasons. I rescheduled twice and they no longer want to take my business because of constant rescheduling . Laughable! I also have a picture of dead roach In the office. Just saying....

de
Review №46

My son had to get tooth pulled. They took the time to explain to him step by step everything they were doing. Very patient,professional, and kind.. Wonderful staff

Ol
Review №47

I definitely recommend Cape Fear Smiles. Everyone there was very friendly and informative, especially Emily!

Rh
Review №48

Professional and efficient, very thorough cleaning and exam.

Ma
Review №49

The customer service I have received from Michaela and the staff has been exceptional. They continue to go above and beyond; especially in assisting with insurance matters so late in the year. I feel very grateful for them and the care they have for myself and my family.

Ja
Review №50

Resin fillings were too thick on my front teeth making my bite not settle properly. I had to cancel 2 future appointments, one because i was sick and the other because of a covid exposure and they rsponded by dropping me and my wife and the manager never called us back to work something out and we are still waiting for our records so we can go to someone else. If i could give zero stars i would. They dont care about patients obviously

Ta
Review №51

The doctors are great! But I will not be returning because of issues with the billing department. On my last visit I had a credit balance, then I get a bill, so i called to take care of the bill by using the money from my credit that i already have there and they tell me that I cant do that. Im very upset and confused. I just want my X-rays and any other work that was provided by this place emailed to me asap so I can move on.

Mi
Review №52

Im generally nervous when it comes to going to the dentist, but after experiencing the passion and care the staff gives I no longer worry about going to the dentist. Its truly a different experience then Ive experienced in the past. I have and would definitely recommend Cape Fear dentistry to anybody.

ra
Review №53

The staff was super friendly and attentive! It is an impeccable facility and I mean come on those blue velvet couches are gorgeous! I felt well taken care of and am actually excited to go back to the dentist. Highly recommend to anyone in the Wilmington area.

Da
Review №54

Just moved into town and was looking for local dentists in the area. Cape Fear Smiles is right by my house and decided to give them a try. Have had bad experiences in the past at dental offices that were trying to sell me different levels of service and Were never concerned at all on how much I would need to pay out of pocket. This was a totally different experience where there weren’t service packages, but rather “here’s what needs to be done.” Not only that but they contacted my insurance company and were able to tell me what I would owe out of pocket. A very pleasant experience and if you’re looking for a new dentist or are new to town, I would strongly recommend checking them out.

Co
Review №55

I did like it but I came in with EXTREME a tooth pain and the only thing they did was an X-ray. They also gave me an Antibiotic but I just took one less than a month ago because I had a root canal done here.

Em
Review №56

The best dentists in wilmington!! i recommend anyone looking for a dentist to come here!

Be
Review №57

Not my favorite place to go of course but Janet my hygienist and Dr Cortez my dentist are first rate. I trust them completely.

Ja
Review №58

They had me in and out quickly, super friendly and sweet. Quick and didnt feel anything after being numbed.10 out 10. I found my dentistry

Ar
Review №59

Love the place, everyone is very professional, kind and helpful. Thank you Cape Fear Smiles General & Cosmetic Dentistry for your World Class Service.

Co
Review №60

I was very pleased with the service I received. They were professional and caring. Excellent staff. Thank You everyone at Cape Fear Smiles. Keep up the good work.

Co
Review №61

Dr. Robinson is great. Very professional and a great dentist. All the staff are friendly. The practice follows all proper covid measures. I felt comfortable and safe the whole time.

Pa
Review №62

I am new to North Carolina, Dr Cortez and her staff are very understanding and make you feel welcome and happy with the treatments there doing for you! The technology and equipment are up to today’s standards, very clean and Covid-19 safe. They are reasonably price and offer plans for people who do not have insurance. I would recommend this establishment to everyone.

Te
Review №63

Great service and friendly people as usual !

So
Review №64

Great experience! My appointment was quick yet I was fully taken care of. The hygienist, Liz, was friendly and asked questions about me and my dental history so she could best work with the Doctor on a cleaning plan for me. I’m normally scared to go to the dentist but not here!!

La
Review №65

Love this place! Dr. G is so friendly and knowledgable. All of the staff is so kind and know you by name. This was my first dentist in Wilmington and I’m SO happy with the choice I made. Great atmosphere, great people! I highly recommend 😊

Wa
Review №66

Amazing! Very friendly and kind! Went above and beyond any other dentist we have ever been with. Extremely helpful and just all around made it a great experience!

Su
Review №67

I just had my first visit to this dental office and I have never felt as comfortable as I did here! The staff are amazing! Theyare so courteous and kind.Very professional and knowledgeable, I actually learned a lot about my teeth... no one has ever been that thorough! They walked me through every step and explained in detail what else needs to be worked on. This is now MY dentist and I look forward to the next visit!Who else can say that about the dentist!!!!Sincerely,Susan Tee

We
Review №68

I highly recommend Cape Fear Smiles! We were recommended here by a coworker after moving to Wilmington a few months ago, Im very happy with my first few appointments. Dr. Cortez is an incredibly friendly & intelligent dentist. She really stands out from a few previous dentist(s) I have tried in different dental practices. The entire Staff is so Friendly & Welcoming. Happy to be sporting my Cape Fear Smiles :)

na
Review №69

Amazing staff and amazing doctors

Am
Review №70

This is a wonderful, clean, professional, and very friendly office. Every experience I’ve had here has been positive and they really make you feel comfortable. Dr. G is amazing and has an eye for perfection. I recommend her for any of your Invisalign needs. Liz is an awesome, seasoned hygienist and I would give this place a 10/10 rating!

Da
Review №71

Great experience at this office. I had a very pleasant experience with the office today for a cleaning. I was there a few weeks ago for have a broken tooth addressed where they were very accommodating in getting me seen quickly. I have gotten a dental implant process started and so far have been happy with my experience. I have seen Dr. Cortez for the implant and Dr. Robinson for the broken tooth, both were very nice and took the time to make sure I understood what was going on and what needed to be done. Each staff member that I have interacted with have been overly friendly and genuinely concerned with my comfort. If you have concerns regarding COVID I have not been to a business that has more measures in place to protect both patients and staff. I have referred several people to this practice and wish that I had switched long ago.

de
Review №72

Had my first visit today and thought Dr. Naomi and her staff were wonderful. Happy to have found a new dentist after having some bad experiences with my previous dentist.

Ra
Review №73

I always have a pleasant visit. The people are always friendly . Thanks Karen .

Ma
Review №74

I don’t mean to brag, but I probably average 1-2 compliments on my smile per week... I tell them “listen...it’s 50% genetics, and 50% Beth at Cape Fear Smiles”. Thanks guys for taking such good care of my smile :) 10/10

je
Review №75

Everyone is extra cautious about the COVID virus right now. It makes sense and i love the msgs sent out, however its hard to make an appt with anyone based around covid dates. Ive never had any issues so im hoping it will be fine but does not seem to be the case all the time. I would appreciate more updates even if its nots my area.Thank you for listening to me, hope i can help!Jenna Clemmons

Te
Review №76

It was a great experience with Beth, the hygienist. The office was immaculate and I really love Dr. Robinson. He did a great job.

Re
Review №77

The kindest and most patient staff, Ms.Liz was the best part of my appointment by far and I plan to come back because of her and their awesome receptionists. Made me feel like they really care, in the most professional way. Thank you!

Co
Review №78

Love Dr. Cortez and her staff. They are so personable. They have gone above and beyond to make sure everyone is safe and protected during this time. They have seen me during tooth emergencies and have always done whatever was needed.

Ca
Review №79

In a few words:Was not a good experience.

Br
Review №80

The staff is very kind. Dr. Go-forth Moore takes the time to explain what needs to be done and why.Beth and Janet are wonderful dental hygienist. Janet has been cleaning my teeth since I was a kid.Brandon Brown

Ca
Review №81

Great experience. Everyone was great and very nice

Da
Review №82

As always, a wonderful experience at Cape fear smiles. everyone making the best of a bad situation with the covid 19. Dr. G is phenomenal. Thanks again for helping me. David

Am
Review №83

Had a consultation for Invisalign and everyone was super thorough and gave me lots of information. Felt very comfortable and left feeling excited for my teeth

St
Review №84

Due to my dental emergency I walked in and got checked in the receptionist was very friendly and personable. When I was taken to the back the hygienist was also friendly and pleasant. Upon meeting the dentist Dr. Cortez was very friendly, kind, and explained along the way about the procedure she was going to be doing. This office is clean, efficient and modern. Thanks to all the staff for making me feel relaxed and comfortable.

Am
Review №85

I’ve been going to Cape Fear Smiles for 4 years and have never had a bad experience. Every doctor or hygienist is friendly and knowledgeable, and in this time of pandemic they made me feel very safe. If you have just moved to Wilmington or are looking for a new dental practice you should definitely give them a call.

Ha
Review №86

Dr. Robinson is the best. He truly cares about his patients. He’s one of a kind. I was going to a few more dentists and out of them all i chose to go to him and even drug my boyfriend along and he loves dr. Robinson as well. And he hates dentist lol but dr robinson gave him confidence in his work and treatment plan. I would highly recommend cape fear smiles to anyone. Good prices ,staff, atmosphere . Everything about this place is amazing.

St
Review №87

The staff is so friendly. They put you at ease and make sure you’re comfortable. The assistants and Drs are amazing. I didn’t have a normal dentist until now. They will be my dentist and I highly recommend them.

Je
Review №88

I arrived at Cape Fear Smile And originally was not going to be able to be seen for a couple of weeks. I was put on a waiting list and they called me a few hours later and was able to see me that day! I have already had a wonderful experience and look forward to them help keep my smile BRIGHT! Everyone in the office was so sweet and able to answer all my questions!

Ka
Review №89

Amazing experience from the front desk to the back ! Highly recommend!

Me
Review №90

Cape fear smiles in Wilmington North Carolina has to be the worst dentist office Ive ever been in and that includes military dentistId like to implore anyone actually looking for a dentist in this area do the research go far away from Cape field they dont even put you in the room by yourself youre in a long line where everybody can see whats going on

An
Review №91

I had a cracked tooth today December 23rd. I called around to 12 offices trying to get the tooth removed or at least pain relief until after the holidays. The person who answered the phone was the most polite of all the people I spoke to. I understand everyone is ready for the holiday but people don’t time dental pain to happen to inconvenience anyone. Everyone there was so polite and I got the tooth removed. If you want courteous, quick, positive results call now. The decor is so fresh and relaxing. Looks like a great place to work. Thank you all and hope you have a happy holiday!

Ke
Review №92

Cape Fear Smiles are amazing!!! Beth is incredibly talented and the entire staff is wonderful!!

Ch
Review №93

I recently started going to this dentist office, and from the beginning my experience has been pleasant. The staff is amazing. I’m normally a little nervous because of a bad experience with a dentist years ago, but the staff in this office have made my visits very comfortable. Very satisfied with this dentist office. I highly recommend them to anyone looking for a dentist.

Bl
Review №94

Cape Fear Smiles is in a beautiful new facility with state of the art technology. This was my first visit to Cape Fear Smiles and will not be my last. The exam was thorough, the cleaning was amazing, and the plan was very detailed! The staff was also very inviting and knowledgeable!

Me
Review №95

Ive been going here for around six months now & Im completely satisfied.

R.
Review №96

This place is Amazing!!! Dr. Cortez is very nice and attentive. The staff takes the time out to explain everything to you and make you feel welcomed!!!

La
Review №97

The customer service and treatment from the entire staff was remarkable I definitely will be referring patients to them their kind and family oriented.

Ja
Review №98

Every nice office . They explained everything they were going to do before they continued. Very comfortable and friendly

Ma
Review №99

I have always felt so uncomfortable at dentist until here! The atmosphere and overall culture in the office makes for an amazing visit. I literally almost fell asleep during a filling because I was so relaxed! Doctor Robinson and all the hygienist are amazing!!!

Ha
Review №100

Superb, caring & knowledgeable staff!

Information
21 Photos
100 Comments
4.9 Rating
  • Address:716 Medical Center Dr, Wilmington, NC 28401, United States
  • Site:https://www.capefearsmiles.com/
  • Phone:+1 910-763-0931
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Teeth whitening service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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