I called to see if the facility took Medicaid and was trying to inquire about being a self-pay patient. Karen, who answered the phone said they do not accept Medicaid. I said “thank you for-“ and couldn’t finish what I saying before she hung up on me. Very unprofessional, and they lost a customer because I was still wanting to make an appointment for self-pay.

Best dentist office Ive ever been to. They are very nice and everyone is very professional. The work done by the Dr and staff was top notch.

These guys are amazing. They go the extra mile to make sure you have a good experience. Even pay attention to details like how to pronounce my name. I have never been more comfortable going to the dentist and no longer have panic attacks over it.

Was told the almost 7000 dollars we spent on dentures was from start to finish. There would be no extra charges. Now they want 800-1000 more to get them fitted correctly. They took advantage of our trust and now we cant afford the extra money they want to fix it.

Leah and Frances are fabulous hygienists. They have always taken great care of my teeth. I enjoy visiting with Candy in the front office and Dr. Andy is always very easy going and not pushy about trying to talk me into procedures or dental work. I would highly recommend them and I have personally referred several friends and extended family members to use their services. Thank you to the whole Heartland Dentistry team for taking great care of my and my familys dental needs!

Very happy with all the interactions Ive had with the folks at Heartland Dentistry. Office personnel great about taking time to explain insurance options. Dental hygienists very friendly and thorough. Dr. Graff has a very laid back attitude that I find refreshing. He has been willing to take a wait and see attitude on minor issues, never pushing to hurry up and jump into the complicated procedures. Feel like he did a great job on a recent crown, he was very particular about the installation and it paid off, I think the crown looks/fits/feels like the original tooth - or maybe better. I dont enjoy dental work (who does?) but I do enjoy visiting the great people at Heartland Dentistry.

Never in my life have I said I love my dentist. ...until now. Best dentist I have ever had. The staff are all very friendly and welcoming. I wouldnt go anywhere else:)

The entire process was amazing. I hadn’t been to a dentist in over 6 years and was extremely nervous. The woman who took my xrays and cleaned my teeth was SO gentle and kind, and thoroughly explained everything she was doing and seeing, which helped me to be much less nervous. I’m not worried at all for my 6 month cleaning now, and I’m glad to get my dental health back on track. The doctor was personable and kind as well. I’m going to tell all of my friends to come here from now on.

The staff is super friendly and efficient. I always feel at ease when I go there. They do a great job on my teeth. 😊

DR.Graff is by far the best family dentist I have ever been to. His staff is friendly and helpful. Office is clean and relaxing so you feel at home. Candy is always a joy to talk to. My son had a new outlook on dentist after his experience because it went perfect. This is the only place I recommend!

I really do Love this Dentist and the others too. Dentist stands behind all he says. They all go the extra mile to be helpful and to Please you.

Heartland Dentistry is an amazing facility. Dr. Graff and his staff are easy and caring and always treat us right. I would recommend them to anyone!

I just got a tooth pull today and everyone was amazing was a very cool experience no pain thanks guys

LOVE Dr. Graff and his staff. They are friendly and welcoming. Dr. Graff goes above and beyond with his care and personal knowledge of each patient. He and his staff care about you as a person and take time to get to know you and your quirks. They are always professional and caring!

I really enjoy my visits to Heartland Dentistry. Dr Graff and staff are all so warm and friendly.

It is the best dentist I have ever been to everyone that works there are amazing I would give them 100 stars if I could by far the best experience I have ever had a+

Awesome Awesome experience!

Dr. Graff has been my dentist for almost 10 years . Great dentist Great staff.

I was a little skeptical at first when I made the first appointment mainly because of the location and I havent been to that part of town for many years.After my third appointment, between cleaning and a route canal, I am glad I did. Dr. B. and his staff are great to work with. Very informative and caring about my well being as they explained what needs to be done and what they were doing step by step. I recommend it for anyone. As of the location, it turned out to be as good as as anywhere else in the city and a lot easier to get to off of K96, then Broadway Exit.

Love the staff here! Dr. Graff and his staff are so pleasant. My husband and I started going there after hating going to the dentist and we have never had the easy and smooth cleanings and better yet PAINLESS treatment! I recommend anyone who doesnt like going to the dentist because of sensitive teeth to go here. You are treated as a human, not just a numbered patient.

Had my baby tooth & wisdom tooth pulled & they made me feel comfortable from start to end . Good experience i had at Heartland Dentistry. I recommend them.

Dr. Graff is absolutely the best! He is as gentle as he can be while still effectively completing your dental care. He is always friendly with a warm smile (and baby blue eyes!); his ‘bedside manner’ is extraordinary, frequently checking if you’re okay or whether you need a moment; he’s exceptionally communicative, telling you before your procedure what he’ll be doing, updating you throughout, and summarizing how it went after he’s through. He’s also strikingly handsome! His staff are consummate professionals, and the very definition of amicable. I wouldn’t go anywhere else! 10/10, very satisfied with my care.

Im posting this from the walmart pharmacy after just having 2 teeth pulled by Dr. Graff, during a last minute appointment that he squeezed in. I didnt feel anything and was in and out in about an hour. Best teeth pulling experience Ive had. Ive had a lot of different dentists in my life but he is by far the best. Hes welcoming, knowledgeable and always keeping you updated through his process. His bedside manner is by far the best of any medical professional Ive ever experienced. His staff is also very friendly and helpful. You never feel like Just another patient when youre there. I recommend him to everyone I can.

Never experienced care this good. Explained everything and was comfortable for procedures.

Wonderful dentist. The dentist and the rest of the staff were very friendly. I had some trouble with my insurance and they were very help with the problems I was having.

We LOVE Heartland Dentistry! Barb is the best!!! Her cleanings are painless and she always has a smile to share. Thank you, Heartland for all you do for our family!!!!!

Dr. Graff and all of his assistants are Amazing!!! If you want a dentist who actually cares about the health of your mouth, this is the place to come.

Best service, friendliness staff and quality work.

Love this place everybody so nice

Best dentist and staff in town!!

I was needing a lot of dental work done so I decided to browse the web this dentist popped up so I went to the site and seen that Dr. Graff offered everything I was needing done so I decided to give it a shot, I was very nervous as I hadnt been to the dentist in quite some time and had bad experiences in the past. As I went into the room I was really nervous but I must say Dr and his staff made me feel very comfortable and relaxed. I told them I didnt want to feel anything and needed to be put out so I wouldnt feel anything, I did the nitris and he numbed me very well to do an extraction, he did the procedure and he was done. I said WOW your done that was AWESOME I didnt feel anything thats what I wanted thank you so much!!!! Dr. Graff and his staff treat you like family and Ive been back to see him two more times for a filling and to fix and whiten my front two teeth, thank you Dr. Graff for making me have a beautiful smile again!!!! I have much more dental work to be done and Ill continue to see him!!!!!! I HIGHLY HIGHLY recommend this dentist!!!!Thank youEmily H

Great people great service

Love the staff and their promptness.

Awesome provider, awesome staff

Great place great people

Dr. Graff and the staff are great