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Rogers Behavioral Health
11101 W Lincoln Ave, West Allis, WI 53227, United States
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An
Review №1

My teenager was at the West Allis location for 45 days over the summer. He wasn’t 100% on board/engaged, but I feel staff did a good job with him and his medication and I believe he learned a few things while there. He brought home a few new terms and strategies I hadn’t heard before, and I think the validations he brought home were motivating and helped boost his confidence.On the other hand, it was disappointing to learn that a nicotine vape and some wax was brought onto the unit, and I wasn’t impressed with the parent piece. We didn’t learn anything, and didn’t feel supported during or after treatment. I wish there was more for parents in order to support the kids better. We were also told that he had some new diagnoses, but at discharge, there was no mention of it. His therapist said she would get back to us on it. After a little prying, I was informed that those diagnoses were not given to him. How does that happen???Also, staff packed up his roommates belongings and accidentally grabbed something that belonged to us. I was told they would reimburse us for it, and three months later, I am still not reimbursed and no one is replying to my e-mails. He also forgot an item when he came home, and I doubt we have any chance of getting that back either since no one is responding.Very poor customer service/parent involvement, but I think they do a good job with the kids.

Ka
Review №2

The food was fine, the place was terrible. Do not go. I repeat. Do Not go. It was like what Id assume jail would be like. Youre worse coming out then how you came in. Go to the rogers in oconomowoc, its worth the wait.

Co
Review №3

I would say Rogers is a pretty good place. The people were friendly to me. The beds were a little uncomfortable and most of the food was kinda bad.

Je
Review №4

When my boyfriend was staying there theyvsaid they could not give me his room because they could not give that information out. I knew he was there because he got transferred to Rogers from anothwr hospital where we were at and my name is on his emergency xontact pwrsob.

Kl
Review №5

I wanted to get some help for mental issues wasnt 18+ at the time when in the adolescent unit and it was bad I mean Id say half the staff in that unit should not have been working there seemed they would get to distracted or angry with kids clearly where not qualified to handle kids. On the weekends all we did was watch TV and play kiddy games I wish I was kidding. Most of the actual treatment was a joke to me lots of invalidating feelings or just saying your wrong for thinking the way you are. I saw patients clearly getting worse with there stay. Ive been to different programs and they have actually impacted my life a bit compared to this experience. I would not come here again with was honestly sad because some people clearly only care about money here where some staff truly want to see you improve.

Na
Review №6

0 stars all they care about is money. Staff is awful, on day i went there and the lady i was talking to asked me a question and i said i dont know and then she says do you a learning disability because im looking at this paper and it says nothing about a learning disability and then she raised her voice and told me to answer the question.. Rogers is truly a living hell and it smells like dying hamsters in there also Mrs. Mackayla was the person i was with and tell her i said i hate her and everybody who works here.

Ti
Review №7

I went here back in 2015 when my anxiety and depression became unbearable. Most of the people in the adult part were there for opioid addiction, one suicidal woman, and one schizophrenic man. We did crafts like children and that was about it. They give you meds that are never talked about. They give you sleeping pills to sleep whether you needed them or not. It was stressful. I cried in the shower. I made a show that I was doing well and got out after 2 days. Its unfortunate how bad our mental health care seems to be in America or even in Wisconsin. If I were to go again Id try another... but they all have 3 stars or lower reviews. I guess people end up stuck. The only thing good was I was able to write in a notebook, and the doctor let me go early.

Ca
Review №8

My first issue with this location is how cut off you are from the world and your loved ones. No music and no belongings besides the clothes on your back. That isolation was not healthy for me, but the people I met there made the experience much better. My unit was really fun and some of the nurses were really nice and socialized with us. Unfortunately some of them had a bad attitude. If you cant handle the type of people in this environment, then dont apply to work here. Its common sense. The rooms were of poor quality, and there is a complete lack of privacy. (I understand why though.) The groups were extremely useful, and I left with better knowledge on how to handle my emotioms. They have the lights out at 10 pm, but theyll let you chill in the lounge room if youre not too loud. There isnt much to do though besides read, color and write/draw in the book they provide you. Im terrible with names, but the mental health group worker for unit 2 was really cool and I thank her greatly for her advice, and all of the nurses that actually treated us patients like humans and not like some prisoners at a zoo. I also am grateful for the patients I got to know. I have to say this though; I never ever want to step foot in there again.

MA
Review №9

I give this 0 stars i went here in early 2015 it was the worst no body did any thing and kids just say stuff i recomend never going here . and if u do go here learn how to fight because u might need to .. and only reason why i give it 2 stars is because of the food and also this hospital does nothing to help ...right now i am more negative and if i where thare right now i whould throw a desk at 1 of the pations so thay whould break thare neck i honestly been here so many times in early 2014-15 that its like prison ....

AS
Review №10

I went there in about 2019 2020 and it was so freaking amazing! I loved the staff Mr Nick Was nice and They were all sweet!

P
Review №11

I can not say enough good things about this facility. My daughter had been struggling with depression and anxiety for months. She has been in outpatient program twice with another group with no positive results. The staff was great to work with. Dr Findlay was able to relate to my daughter. He spent a lot of time with her to determine what she was going through and to get to know her. He also spent time with us as a family. He never made us feel like he didn’t have time for us. She is now on the right meds and is a completely different person. Dr Findlay literally saved my daughters life. She is now looking forward to living her best life. Thank You!!!!!

Li
Review №12

They saved my life. The staff is amazing. Thank you Rogers.

Kr
Review №13

Absolutely OUTRAGED! My son was sent to Rogers for his behavior not once but TWICE. This last time my son was discharged was February 7, 2020. My son did not come back himself. The doctor on call messed up on his meds so badly that it’s as though my sons not on anything! I’ve called Rogers multiple times and every time they change their story as to why they can’t help him. This hospital is a joke staff is as nice. Can’t say the same for the doctors since they don’t have a clue on what they are doing!

Ar
Review №14

Great experience. I was admitted into the adolescent unit on 10/31/19 and discharged on 11/8/19. The staff there were really nice, and respectful except for Ms. Laci. She was really mean. Other than that staff was extremely helpful. Food was amazing, except for the scrambled eggs, and mashed potatoes, no gravy. :(. Rooms were alright. I never understood why I couldnt get a roomate because I was transgender? A bit rude? They dont really know how to handle the kids though, they just let them scream at the top of their lungs and put the other kids in the other room. Not the best in my opinion.

Al
Review №15

I was recently discharged from this facility and I personally will not be coming back here to receive any kind of treatment. I would reccomend the one in Oconomowoc. Ive heard many great things about it from patients and staff. I havent had a huge problem, but multiple things just came up that made me not want to come here again. They lost my ointment that I brought in and I asked multiple people about it, but no one did anything. I asked for my hygiene bucket one time and I was ignored for a little bit while the staff member was on the iPad and I was waiting. Most staff members wouldnt knock and would just walk into my room. Staff members would complain about filling in and talk about other staff members in front of patients. I thought it was unprofessional and childish. A patient had a one on one and the staff would leave him unattended at times. Other patients and I helped the patient out with getting things for them and the staff just sat in the chair and watched them and wouldnt do anything unless they wanted to leave. Most of the staff and most of my nurses did the bare minimum and wasnt apart of or engaged in my treatment except for Breanna. I really liked her. The groups are repetitive and didnt personally help me and why I was there in the first place. The only thing that helped was the family session with my social worker and talking to people in my team. There was a vape found in a unit across from mine. Someone should of found it beforehand. A staff member gave a patient their email address. The patient was my roommate. Some of the time no one came and got me for groups or even my discharge. There isnt a clock in the rooms so I wouldnt know when group would start. I was tired the day of my discharge and slept when I was supposed to leave. People came into my room, but didnt wake me up and when my nurse did an hour after I was supposed to leave they said that they were waiting on me. There were only two meals I actually liked. Sometimes patients didnt have their food when others did and had to wait because someone messed up. I had a hard time falling asleep because people were talking loud, I could hear doors opening and closing, and the vital cart going up and down the hallway. I had earbuds in too. My roommate even had to tell staff to be quiet multiple times. Staff would come in the room every five to ten minutes and would want patients vitals every ten or so minutes when someone just got done taking their vitals. There are some changes that need to happen to this facility. In the mean time I wouldnt reccomend this facility and would reccomend the one in Oconomowoc or even Aurora.

Er
Review №16

95% of the nurses and other staff were awesome! My doctor was amazing! He changed all my meds and I feel great. Better than I have in years. Highly recommend!!! There are a few bad apples but the good outweigh the bad. Food was so good! Pray I dont have to go back but if so Rodgers will definitely be my choice!

Jo
Review №17

Our son was admitted here on 12/27/18. Hrs been in two other popular facilities in the greater northern IL area. He spent 44 days in residential treatment and he’s proof this program WORKS. Great staff. Great program. If your child suffers from any sort of mental disorder - call them first. There is NO comparison to Rosecrance or Linden Oaks. None. I only wished we’d found this place first and not have wasted time at those places and caused more damage then they ever did good. Thanks Rogers!!!

Kr
Review №18

I went to Rogers from another city because there were no beds available where I live. Prior to Rogers I had previous hospitalizations where I felt safe and left the hospital feeling better - and able to slowly resume my life. However, after Rogers I will never admit myself to any hospital again. That is how violated and mistrustful I now feel after admitting myself voluntarily. During my seven day stay: I never spoke with a nurse for more than a few minutes (when dispensing meds) with the exception of one occasion (Thank you Brittany, for being so kind to me!); I never had an individual, 1:1 meeting with my social worker: I was misdiagnosed with atrial fibrillation; I was lied to about my ability to transfer back to a hospital in my home town (I was told I would have to sign out AMA and most likely become responsible for the bill myself, which later turned out to be untrue); and, I was given one medication when I requested another - without being told that a substitution had been made. All because the nurse felt it was her right to do so. The final straw was that my psychiatrist re-diagnosed me and the new diagnosis was not only made without any discussion, it was made without my knowledge altogether. In addition, it is neither correct nor helpful in determining any future treatment for me. This is a brief summary of the low points of my stay. I could say more. I saw other patients experience similar treatment. And please note, during my stay I was not a difficult patient. I was always cooperative and respectful towards staff and patients and I participated in classes and went to meals as expected. There were no behavioral incidents. But despite this, I was not acknowledged as an individual with my own rights and needs, I had little privacy in my contact with friends or family (and no visitors because I was from another city), and as a result I retreated into my own soul in order to survive. I came out worse than I came in. So please, if you are considering the hospital as an option for yourself or someone you love, I cannot say strongly enough, listen to my experience and search for a better hospital than Rogers.

Al
Review №19

Great staff! Good food! You can get better here are you open and accepting patients Im west Allis?

El
Review №20

My experience at Rogers was very positive. The staff was always willing to listen and give good feedback when needed.The social worker i had was a very caring person and so was my Dr. I am very grateful to the entire staff.

Da
Review №21

Wouldnt take a sick goldfish here. Unprofessional, apathetic. You will up to 90 minutes before being seeing intake personnel.Its just easier for them to wait your loved one out until they refuse treatment and get sent on their way.This place is the perfect argument for having negative and zero stars for reviews.Youve been warned.

Ri
Review №22

It was ok staff was nice food was good. My only complaint is the rooms are not the best quality. But other than that it was a very nice place.

Mo
Review №23

My son is 8 and the staff was incredibly gentle and kind with him. My son sufferers from multiple diagnosis and can be very difficult to work with. They were always available for questions I may have about treatment or concerns. And they returned any phone calls in a very timely manner.

Au
Review №24

Worst experience my wife and I have ever had with a hospital. Was sent there for an intensive outpatient program at Oconomowoc, which went well. Our issues were not with the services itself, but their lack of caring staff, and the worst billing and coding persons, I have ever dealt with. They had all procedures covered by the VA, but when the VA informed them they sent the paperwork in coded wrong, Rogers Memorial decided to bill us instead, and send it to collections. It has been 5 years, and Rogers Memorial still refuses to work with the VA medical center in Milwaukee, the VA national office, or the Center for Business Integrity VA. They do not return phone calls, and they do not care. My wife and Is credit is shot, we are near bankruptcy, and yet we are still being ignored. Never go here, they only want your money, they care nothing for people. Rogers Memorial is predatory, and until they fix my issues, I will continue to disparage them.

ca
Review №25

I wanted to take the time to say what a difference Kelly made in my life. She took the time to have me write out a trigger list with 25 things I can do besides use. I also really liked experimental music

Br
Review №26

For years I spoke highly of your dedication to mental health. However, as long as you employ Kimberly Frank I will let everyone I know with children, NOT to use Rodgers as a resource. You have a responsibility to employ individuals without a past that includes three felony counts of interference with custody.

As
Review №27

Lady answering the phone over there is an IDIOT. It was like speaking to a brick wall. She was not listening at all. There was no empathy. She made my anxiety go up in one conversation. After reading the other reviews tells me to pass on this place anyway.

My
Review №28

It was a pretty good stay all in all, the staff werent amazing some i felt shouldnt have worked with children but others made me feel very supportedthe food was pretty good the nurse serious wasnt amazing the building felt kinda dirty and gloomy and people werent very welcoming but besides all of that it really helped my recover

Jo
Review №29

My daughter went there for detox on meth and mental health issues, she stayed there 1 day as this facility is more for opioid/heroin addiction. We did our research by talking to them and they said they could help her, which they didnt. She had a tray of food thrown at her the first night as well as having some clothes stolen. When discharged they put down that she was there for opiate treatment, which is not true. They gave her something, dont know what yet and shes been sleeping for over 7 hours. Why would they give her something if shes coming home. I pray they didnt give her something for opiate withdrawal cause thats not what she was there for. Please be careful with rehab facilities this one I would give a 0 if I could.

Ka
Review №30

These people here are evil here,No compassion.They half fed us at meal times.Signing paper work for us with out consent.They lied on me and said i threatend a staff member.When i confornted them about it The women tried to reassure that i did.When we both know i didnt.They skipped my meds for about 3 days.Then said i refused them.I didnt know who my doctor was for days.They acted as if some of us wasnt there.Know one should have to scream theyll kill themselves to get proper treatment,In a treatment facility. They also stole my survey before i left.

Le
Review №31

I would give no stars if it was an option. This place is a joke. Clearly they dont know current standards of treatment. They dont properly evaluate or treat incoming patients. How do you take a child with no history and try and pump them up full of meds that will do permanent damage? I cant believe this is even allowed in this day and age. Clearly a result of where our society has gone. I will be doing further research and having their licenses looked at. Kept pushing for the drugs and said if she isnt on anything she doesnt need to be here!!! WOW!!! so your only answer is drugs? Then that proves your incompetence without a DOUBT! Your kid will be better off in juvenile detention then this place just trying to get a customer for life instead of actually caring about the patient or the process. - west allis location although I am confident this is a company wide problem.

St
Review №32

I would never recommend this location ever!! They made my family that was there even worse before they got there. They violated HIPPA and didnt even listen to what the parent had to say. Staff never knew anything and when my family member had an issue they walked away. At other locations they made appointments before discharge and this location did not.

Tb
Review №33

Excellent facility and staff. I highly recommend.

bl
Review №34

This is NOT a country club. The doctors and nurses who work here a really the best! If you want tennis courts, swimming pools or weight rooms spend $80000 a month for Genisis.Great job WAM.

Ja
Review №35

Negative 5.

Ra
Review №36

Terrible terrible place. Do not go here. Workers are incompetent & unprofessional. I can promise there will never be a pleasant experience here. Dont waste your time

De
Review №37

Ive been to every rodgers in wisconsin i liked it there everytime i had a problem i got sent here 9/10 times

Ca
Review №38

Called the inpatient facility to get a family member in for a Suboxone Detox, and they refused, after spending 6.5 hours on the phone, they said that he didnt require in-patient care and that outpatient was better suited. After explaining he had been in outpatient care for 3 years on a Suboxone program, he wanted out wanted to stop taking Suboxone cold turkey but they refused inpatient care to detox. It should NOT be this hard for someone who has plans to better his life to get the help he needs. I would NEVER suggest this hospital, as they said they would only review his case again if he were to relapse. Unacceptable, we need hospitals that care for patient and their needs, not suggest relapsing to be reconsidered! POOR!

ju
Review №39

I went there a few days ago and basically i had a roommate who never slept, there was a night nurse who would chat all night with my roommate too, she was kind but didnt take in to regard other peoples feelings. it took them a whole day for me to be given my clothing so i didnt have pants for the first whole day until a nurse said put on some pants and i finally got given some.. also it made my anxiety spike badly when i witnessed my friend get literally choked by another girl, and she also got threatened to be MURDERED by another girl too.. a boy punched a wall and etc, it was pretty traumatizing and the only redeeming factor was that the group leaders for my age group, jade were super kind, the food was also okay too.

Ca
Review №40

This is not a good place to go if you want to be treated in a humane and compassionate manner. The doctors and nurses are very rough and treat you as subhuman. Any complaints are considered manipulative or part or your disorder. If you are looking for help for mental health, avoid coming here.

Ka
Review №41

Ive been to this location a few times. My first experience was when I was 16 years old battling severe mental illness and behavioral problems for the first time. The doctor sent me home after less than 24 hours claiming I didnt need to be there. I often wonder if my life would be different had they actually treated me when I was younger. But instead I still suffer. My most recent trip was the worst of all of them. I went in after a suicide attempt but for some reason they were treating me for benzo addiction. Which is odd because ive never done drugs. It took 2 days for them to finally believe me. Everyone was so loud and the staff didnt do anything to enforce the other patients to be respectful of each other. I accidentally over slept the first day and they never ordered me any food or even tried to wake me up so I could get it myself so instead I just went hungry. I met with a lady for some sort of questioning process in which she kind of crossed a few lines. I was there to get better, and all she wanted to talk about was stuff that happened when I was a kid. Funny since they didnt think I needed help when I was a kid. My husband brought me some clothes but they didnt give them to me for almost 3 days after he brought them. The staff claimed they were too busy to look through the stuff. So I was forced to wear the same clothes for 3 days. I felt so disgusting. But I think the worst part was when i woke up in the middle of the night because of a horrible nightmare. I went out in the common room because i didnt want to bother my roommate and the staff member working told me i wasnt allowed to sit out there. I told him that all I wanted was to just sit there and collect my thoughts for a few minutes and that I would go back to my room after that. He grabbed my arm and practically dragged me to my room. My wrist had a bruise on it the next morning. Ive been to both the oconomowoc and the brown deer locations as well. Oconomowoc is better than here but brown deer is the absolute worst. Please consider sending yourself or your family to Aurora Psych in wauwatosa.

Mi
Review №42

I went to Rogers to detox off of a high level of opiates and Xanax. The CNAs were all amazing but I could never go there again. horrible food. Horrible bed. No way to relax and people being treated for other things were loud as hell and annoying. Needless to say I paid 3,000$ a day to lay on a stiff ass single bed mattress with one little pillow and not eat for 7 days I lost 14 pounds. I would only recommend this place to someone if they cant get away from the dope dealers. For the first time in years I had to face my demons and take on life sober. All I wanted when I was in there was a hot bath, some soup and a massage which they came nowhere close to that.

Le
Review №43

Terrible, terrible experience. I have been a patient at the hospital for depression and anorexia/bulimia personally, and know someone who also went there. In the West Allis location, I was treated terribly. They put me on the wrong meds and one worker even slammed a door on my foot purposely and then laughed about it and said cool. The workers yelled at me for every little thing and they would sometimes lock me out of my own room. Thats just listing a few. These people are terrible.

Cr
Review №44

Most of the workers were rude and who just cuts you off of depression meds you were on for two years suddenly and without any other depression meds? My entire weekend was horrible. I hid behind their piano and cried and the groups didn’t help me either.

An
Review №45

I was only there for less than 24 hours due to how the environment made my anxiety spike causing my typically low blood pressure (100/60 or lower) to raise up to 150 ish/109 and stayed there pretty much the entire time I was there. I told them upon arrival I needed my medications for low blood pressure and my birth control and wasnt given it. That was probably my first concern. Then I was told upon getting into the unit that there was snacks and water in the common room and my stuff would be brought to my room shortly. So I waited in my room until I could have my things cuz I had a blanket to calm me down. Took over an hour or longer to get them (possibly because the nurses were having a cupcake party playing music and all upon my arrival) and my stuffed bear wasnt with my stuff so I was concerned. I went to get my birth control and they wouldnt let me have my other meds since my blood pressure was so high after calling their doctor about it. During the night they checked my roommates blood pressure twice because it was lower than they wanted it to be, but checking it at night, especially when they had given her meds to help her sleep then of course its going to be low. So I got essentially no sleep because of that. Next morning they let me sleep through groups after I had asked to leave. I was told Id have a busy morning seeing my doctor cuz he came in early, then when I asked to leave that nurse said he usually came in late morning. I was frustrated with the inconsistency with the information I was given. I wasnt even shown the schedule for the groups and hadnt noticed them until lunch which was about an hour or 2 before I had ended up leaving. There was little guidance considering they kept asking me if I had been there before. It seemed like they just wanted to put me on meds and my money. The psychiatrist was nice and some nurses were nice but they werent very helpful until I said I wanted to leave. If they were more explanatory upon arrival I may have not left before receiving some treatment. The nurses often seemed more interested in talking with their coworkers rather than checking on the patients, and I totally get wanting to have fun and banter with coworkers, however it shouldnt be prioritized over the patients.Also, just because other reviews mention it, the food was actually pretty good and Im a picking eater so if I can find something you should be able to as well. And the beds are hard but still doable, I could still rest on them fine when I wasnt being disturbed.

ja
Review №46

Place is clearly only about collecting a check and control via meds. Having a boarderline meds are proven not to help over all but mute or medicate emotions. I was depressed and boarder line suicidal they refused to take me due to the fact that I refuse the use of meds due to side effects and its not a proven treatment they refused to help me and told me I need residential Im high functional work, school, I own a home, car ect .. I ask how they turn away someone with intrusive thoughts and lack of support. they just didnt care they also called the police for a wellness check who even thought it was odd they called given they refused to treat me even open beds and clearly I was upset but they were clearly the issue and they were upset for me that they refused to refer me to proper treatment. keep love ones out of there dont even call them

Sa
Review №47

If I could, I would give this location 0 stars. I would first and foremost like to say that parents who write reviews saying great staff are incorrect and did not get the firsthand experience in the location, so while looking at reviews skip those for they are inaccurate. This location had not focused on our wellbeing, they claimed they did but they did not. Groups were basically a bunch of kids coloring and drawing and occasionally saying something about depression. Almost never did we get to discuss things with individual therapists, and no one ever talked about what brought them into rogers. While I was there, I was completley isolated. I was unable to talk to the friends whom I had met there- who I only talked to while outside, where there was no specific groups ongoing. I was put on a peer restriction for being too attached, without ever getting to plead my side of things. Meanwhile, I had a panic attack and was sobbing and slamming my head into the wall and the nurses and staff took no procedures to stop this until it had been almost an hour. My friend was also in the same state. I had bruises on my arms from biting myself, and no one ever asked questions. I would isolate and cry in my bedroom cause I was in such a horrible place, worse than when I entered. I wanted to kill myself. I ripped open wounds when i got my stiches out. Another day around 10pm I was having a panic attack again and the nurses stuck me in a room by myself, no therapy, no help. When i tried to talk about how I felt, they told me I was wrong. Then they gave me a medication and then i passed out... The next day there was no further discussion on the nights events, same with the first time. I refused to go to meals, no one did anything or questioned it. They took me off my meds because I was too irritable and never put me back on a med. There was no discussions with me about my medications, and one night when I was terribly upset I begged to contact my parents and they told me I couldnt. I wasnt allowed to contact my father. They wouldnt even contact him for me. Not to mention, They put my friend on a medication she was allergic to, and didnt discuss this with her parents. Again, do not send your children here. When I was there,, one of my known triggers were yelling and around room time me and a friend were walking and talking on the way to our rooms, when i turned into my room a nurse SCREAMED at the top of her lungs STOP RIGHT THERE! RIGHT NOW SAWYER! and i was shaking terrified and they swore up and down that my friend gave me something, when he didnt. I emptied my pockets and there clearly was nothing, and they proceeded to later that night put me and that friend on a peer restriction for recent problems (aka when they thought we gave eachother something.) i did nothing but cry and scratch myself and bite myself the rest of my stay.

Je
Review №48

Bad! My daughter called for help and was screened over the phone. Never seen by a professional. We called them back to tell them we had decided on a different facility. AND, they called the poilce. Their MD (who never spoke to us or gave us the time of day), CALLED TH POLICE TO COME TO OUR HOME AND DO A WELLNESS CHECK. This added undue stress to an already very difficult stressful situation. HIPPA violation? I think so, and will report to the state!

Le
Review №49

They are the absolute worst. All they care about is money and not quality of treatment. They kept my child there for MUCH longer than necessary, and though they are “professionals”, they have NO idea how to deal with these patients.

Li
Review №50

I was in rogers in west allis partial and impatient multiple times. theres people who care and they dont treat you the way people are saying, they truly listen and try to understand

Je
Review №51

My CHild was there and my child fell and cracked his tail bone.no one call to tell us what happened. My son told me that the staff did nothing when he told them about the injury..We took him to his primary doctor and took ex rays which showed that his tail bone was cracked. Unfortunately i had to take him back to Rogers only to receive a call frm the Doctors staff asking us to come to the hospital my son was out of CONTROL. We get there and my son is in a jail cell butt necket crying, screaming, throwing urine and they claim doin sexual gestards toward them for hours they say. I was bothered and worried about how long they had him in this jail cell that was never mentioned during intake.I was so hurt to see my son in that mannor.so i told the doctor i was taking my son home because no one told me a jail cell was part of the discipline process and i wanted to KNOW why they had given him a shoot without notifing the guardian. which i was to be notified b4 any injections.Well the doctor was a jerk he would not release my son. HE THREATEN TO filed for emergency temp custody of my son so that i would not be able to take him out of rogers hospital. So i called the police.They released him.THAT WAS TO MUCH TO GO THRU.I GIVE ROGERS 5 THUMBS DOWN👎👎👎👎👎.

M
Review №52

I was enroled in the rodgers outpacient addiction program for opiate abuse, This entire program is a scam! Rodgers memorial hospital has a complete monopoly on addiction theropy. We had 2 old bags who would fall asleep during out meetings. I got offered more drugs at rodgers than anywhere else and a lot of people were there for there 3rd and 4th time of being kicked out who would try and currupt and temp the people there like myself who were trying to beat our addictions. They dont give a flying f about helping people. They just want your money. They profit just as much as anyone off the illegal opiate trade with there inflated prices and no standards of who they admit giving parasites who dont plan on changing multiple chances so long as there check clears. Big pharma at is finest. You are all parasites that care only about your bottom line, the state of wisconsin and the dea are just as responsible making people wait to recive life saving drugs such as suboxone, i cant wait till that patent runs out so knowone has to sit threw the tyranical hypocracy that is rodgers to recive there meds. F you money grubbing idiots your a shame to the medical professtion

Ja
Review №53

Worst Hospital Ever!! They lose documents and lie and say you signed everything when you really didnt!. They say one thing and do another!

An
Review №54

This was the worst experience I have ever had, I went there to get treatment for major depression with anxiety episodes, and the nurses refused to give me my medication because I needed to cope without medication which almost left me to suicide. The children section is even worse, you can hear the screams coming from that section and how the nurses are ignoring them, they just lock them in a room and wait for them to settle down, while they are banging themselves against the wall, the screams last for hours. I also ended up getting merca not to long after I was admitted, they failed to treat my wound that I had on my wrist, which got infected, Its not somewhere to go, I wouldnt even send my dog there, this place needs to be evaluated and shutdown. I am now being treated in Racine and my treatment is going very well, but still struggling with ptsd from this place.

Em
Review №55

I participated in the PTSD partial program. I missed two days because I had migraines and was throwing up, and they kicked me out. Ive never been treated so disrespectfully. The staff is awful.

Re
Review №56

Saved my life!! Truly

Jo
Review №57

Wouldn’t let me talk to a person that I knew in need

ta
Review №58

My baby girl is better

th
Review №59

Its a great place

Do
Review №60

My son was treated very well.

Ra
Review №61

Friendly and clean.

Bi
Review №62

Awesome atmosphere

Information
11 Photos
62 Comments
2.9 Rating
  • Address:11101 W Lincoln Ave, West Allis, WI 53227, United States
  • Site:https://rogersbh.org/locations/west-allis?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 414-327-3000
Categories
  • Mental health service
  • Addiction treatment center
  • Alcoholism treatment program
  • Mental health clinic
  • Psychiatric hospital
  • Psychiatrist
  • Rehabilitation center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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