Not recommended for regular eye exam and prescription. 1 hour waiting time and overcharge for prescription with my insurance comparing with other clinic.

Wont recommend, they were slow. Then they charged me for the eye exam which my insuranced paid but when I get to the counter, they did not accept my vision insurance. Then they charged me 75 dollars co pay. By by eye center.

The facility is beautiful and seems clean, but I did have concerns. Majority of staff and customers are walking around without masks. Unvaccinated staff is walking around with out masks.Conversation I overheard:Old man: I have my shots I’m gonna take my mask off too. Do you have your shots?Maskless female employee: No, I have a strong immune system I trust myself. I think I’ll make it. I practice good hand washing 🤦🏻‍♀️This is supposed to be a facility focused on eye health, does this woman really not know that masks are for the protection of others, not yourself. Most of the clients I saw were elderly, she could be infecting elderly people with COVID and not know it. Someone could be hospitalized or worse!I also overheard that they do not take insurance for glasses, that they are asking people to pay upfront and ask their insurance to reimburse them. My thoughts were I’m so glad I wasn’t trying to get glasses from here, and are they just being lazy and not wanting to deal with insurance?I went in for a LASIK evaluation with a woman I’m assuming is “Arnel Alcasabas” because that’s who my appointment card said it would be with. I’m assuming that was her name because she never introduced herself and was not wearing a name tag of any kind. She was very knowledgeable and answered all my questions. I did not end up qualifying for LASIK because my prescription is too high, they offered me another option but it was a little too invasive for me to consent to. Which is fine, I will continue using my contacts and glasses.This was my first time going there, and overall I wasn’t impressed.

Waited over four hours just for the doctor to even get to the eye center. Most unprofessional business I’ve been to in years. They never once told us what was going on and had so many people in the waiting room senior citizens were having to sit on the floor.

Well. My. Prayers. Been. Aswered. Ive. Never. Been. In. A. Structual. Environment like. Victoria eye. Center. Clean. Pro. Active. Employees. Throughout. My. Eye exam every. Station. Or. Even. In. Hall way. Greetings. Support. And. Understanding. Doctor. As. Well. Just. Pepole. In. General. May. God. Continue ing. Great.

I arrived 10 mins late. They still were able to see me. The staff was very friendly . The Dr. Explained very well. Great visit will be going back for cateracs surgery.

Had I self inflicted eye wound. The staff squeezed me in right away and the wait was very short. The staff and Doctors were very friendly, caring, and informative. Will definitely recommend to family and freinds. Found my new eye care place!!

I shopped around thinking San Antonio and Houston would have better service and price but the experience of both staff and Doctors at VEC made me feel confident in my decision to stay local.

I can not say enough great about this placeYes there is a wait but thats worth it with the awsome customer service and caring doctors and other staff. So kind and accommodating

2 hour wait under bright lights with dilated eyes to see the doctor was awful. The doctor was personable and knowledgeable however I will not return. I do not have 2 1/2 hours to give for every eyeappointment. The office did not call in my prescription. I had to help them file my insurance correctly so I was not overcharged.

There was some confusion w/my insurance & I was very upset about it. Leslie called & took care of it. I’m glad she took the time to do that b/c I really do like Dr. Boozalis. My husband liked his Dr. as well & was impressed w/how quickly he was seen.

Called 3 times to set up an appointment, left messages and no response or call back. Seems like a very poor business model. Ill take my business and my money elsewhere, I suggest you do the same.

Great staff..great doctors!

Best eye care! Best doctors!

Best place for eye care

So slow!!!!! You get called back to do one thing then you go back to waiting room then called back again 4 times. Too much

Awesome customer service