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Eyemart Express
8306 N Navarro St, Victoria, TX 77904, United States
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Da
Review №1

I had never been to a Eyemart before, and only reason we went was because we are from out of town.I really was impressed with the whole process. Ive never been to a place where you received your glasses the same day. Really loved that service, being busy its hard to make time to get back. Total time for eye exam and picking frames and out the door with 2 pair of glasses was 2 hours!Definitely will be back.Elizabeth was great.

su
Review №2

Customer Service was professional and knowledgeable. Went in found frame and less tan one hour walked out with new glasses and that r perfect no issues. The staff keep up the good work and the lab techs.

Do
Review №3

The customer service is always excellent everyone there is soo friendly and they know soo much about glasses and are soo patient when it comes to choosing your glasses!

da
Review №4

Their attentiveness to our wants and needs were great.

Di
Review №5

Fast, friendly service. Had glasses ready in 30 minutes that were perfectly fitted to my teenagers face. She doesnt even mind wearing them that much because they fit well and look good.

Ra
Review №6

Fast, friendly and very helpful service. I really appreciate it because we were in a hurry but very much appreciated all the help. Thanks Liz

Mo
Review №7

Marisa was a great help when I went in to purchase my sons new sports goggles & new pair of glasses!! She was super helpful,kind, and even recommended the Sunbit program that eyemart is offering . Which I was approved and was able to get the glasses that my son needed at a reasonable price!! Keep up the good work Marisa your kind work and service did not go unnoticed!! Victoria Texas location

Sh
Review №8

Great prices, friendly and very helpful staff, gorgeous glasses…. Highly recommend.

Jo
Review №9

First time in twenty years that I needed glasses. I walked in and was immediately addressed with “We will be right with you!” I don’t think it was a minute and who walked up...Gracie “Boo-Boo”. She was absolutely a joy to work with quite funny. She did have some issues with the computer, but her sales manager “Yogi” came right over to assist. Now. I say this in jest, she did have questions but regarding my first responder discount. She worked hard and while sitting there with her...it does appear she enjoys what she does. Keep up the good work “Boo-Boo!”😄

Ta
Review №10

I have always gone to either TSO or VisionWorks in the mall. I was forced to try a new eye place because my new vision insurance wasn’t accepted at VisionWorks anymore. I am SO glad I did. I had the best experience there. They were quick, knowledgeable, they gave advice on different glasses. I cannot say enough about this place.

Ca
Review №11

I do not have insurance, so at first I called the office to see what the price would be for an eye exam (I think it was around $79). I was told that I could either make an appointment or walk-in, and I decided on making an appointment on a Saturday morning. When I got to the office, I filled out my paperwork but also opted in on getting my eyes dilated and getting pictures behind my eyes using OCT, both an extra $30 each (not bad!).When Dr. Tran came into the room, I didnt have to say a single word to her. She immediately said, you see double, dont you? All my life, I thought I had excellent vision, but when I would read I would unknowingly close my left eye. Driving at night was a big no-no for me but I always thought the terrible halo lighting was due to a dirty windshield. Nope, I have very bad astigmatisms. Dr. Tran was so kind, smart, and was able to relay my medical information to me in a way that I could understand. Although the office was busy, I was there for about an hour and a half (but this is including the time I had to wait for dilation). All of the staff was very nice and were vigilant regarding COVID, which was a refreshing thing to see. It was overall a very, very nice experience and I will be switching my children to Dr. Tran.As for the Eyemart Express section where I chose and purchased my glasses, this was also a wonderful experience. I was immediately greeted by Karina. She told me where the womens section is and gave me all the time I needed to find the frames that I like. Once I found the frames I liked, she explained the sale that they had where I could then buy a second pair for $10. Karina thoroughly explained the lenses and my options of buying non-glare or regular and gave me estimated shipping times for the non-glare lenses. I decided on the regular lenses so that I could have them that day.It was so busy, though! There were a lot of people there. I left at 11:37 (I remember because I immediately returned a phone call) and at 12:16 I received a text saying both of my glasses were ready. It took less than an hour even with how busy they were! I was honestly shocked.When I went to pick them up, I needed to have both adjusted several times. The lady was careful to let the frames cool down before handing them to me. Instead of the staff becoming inpatient with me with the constant adjustments, they were very caring and patient; allowed me to fling my head around, swing up and down, twirl, and all that good stuff to make sure the glasses would stay on my face, and said I can always come back anytime if I feel that any further adjustments were needed.In total, if you need a TLDR: Dr. Tran and her staff is amazing (truly, amazing). Karina and the rest of the staff at Eyemart Express is friendly, informative, and you can get 2 pairs of glasses in less than an hour on a super busy day.

De
Review №12

They had what I wanted in stock and ready in under an hour. Great service all around!

Re
Review №13

Great customer service(thanks Liz) i received my 2 pairs of glasses in under an hour!

Ma
Review №14

The staff made me feel very comfortable, they were friendly...my go 2 place 4 eye exam n glasses 4m now on 🤘❤️✌️

Ph
Review №15

I have used Eyemart Express for all my eyeware. They are fast, dependable and always courteous. I always recommend them to my friends.

Ch
Review №16

Great experience‼️ Very friendly, courteous service from the moment you walk in the door until you leave. Also very fast service. We got a fax that my husband’s glasses were ready in 26 minutes. They checked the fit, made adjustments to frame, and we were done in a few minutes‼️ Great job Eye Mart - Victoria, Texas‼️

Ma
Review №17

Fast, friendly, and overall a great experience! Definitely recommend!

Ji
Review №18

Amazing customer service. Thank you Liz

Ra
Review №19

Absolutely top notch friendly and super fast service!!! I was extremely impressed!!!! And they had a special going on and I saved almost $200!!! They said my glasses and sunglasses would be ready in 30 min but they got it done in 18!!! Will most definitely use them again!!!

Br
Review №20

I had an exam with Dr Tran and her team at Transvision next to Eyemart Express and then picked out glasses and sunglasses at Eyemart with Ms Irenes assistance. Both pair were ready in less than 45 minutes. They were both perfect. The eye exam took much longer than getting the glasses! It was great and I recommend both Transvision and Eyemart Express.

Ke
Review №21

Liz was very helpful and knowledgeable!

Pa
Review №22

The customer service was excellent.

Je
Review №23

The staff was very attentive and professional!

Lu
Review №24

Still the best place for my glasses and Irene was very helpful and has great personality Thank You

Le
Review №25

It does not matter if you make an appointment at this place because no matter what you are going to be waiting as long as the walk-ins

Pa
Review №26

Due to covid-19, I appreciate that they made sure everyone was masked and they made everyone sanitize upon entry. The employee that sanitized us was very friendly and very concise on what we they expected us to do. They handed each customer a basked to place every pair of frames that we handled into and to not put them back on the racks. Karina was our optician and she knocked it out of the park by going above and beyond in helping me. Every single employee made a positive impression. My glasses were ready in less.than an hour, too. I definitely recommend them!

Ju
Review №27

Excellent customer service and products!

LM
Review №28

Wow it was a wonderful experience. I was a walk and the Optometrist Dr. Martinez was very thorough and explained everything regarding my eyesight. After the exam I went next door to get my glasses and the employees were awesome. Liz helped me when deciding the size and frame of my glasses. I had to get bifocals and ended up getting a pair of sunglasses also that was within my budget. Upon picking up my glasses the next day (because I was a late walk in) I ordered two more pairs of glasses because of the great sale and Irene helped me get the price again into my budget. I would recommend this place for anyone who needs to get their eyes checked or just to get new frames I felt like we were a group of family there!!!! It was very refreshing to have such a good customer service and they made you feel like you were important and that you are not walking out that door until you were satisfied thank you.

Kr
Review №29

Very clean & sanitary; employees were pleasant and helpful. The service was fast despite the line and they had my daughter’s prescription lenses in her new frames (ready to pick up) within 48 minutes! They had a back to school sale where I basically got my child 2 frames for the price of one! Highly recommend!

el
Review №30

Super nice employees, answered all my questions and glasses were made in 11 mins...the other pair 14 mins!

St
Review №31

Even with the social distancing and sanitizing measures, Eyemart did an awesome job with my daughters glasses yesterday! We went in, picked a pair out, made a payment and were told to come back in a hour to pick them up. We went to run some other errands, but got a text message that her glasses were ready for pick up after only 19 minutes! Highly recommended!!

Dw
Review №32

Prices are fantastic. Great selection of frames. However I felt a little rushed by the doctor when it came to deciding which lens was better.I recommend this place for eye exam and glasses.

Te
Review №33

Vicky Gonzales helped me find a pair of frames for my glasses that had got broken!!I went to two other places prior to coming to Eye Mart.I went to the Walmart eye center in Victoria, Tx and also to Vision Source of Victoria, Tx and neither of those places wanted to take the time to help me find some frames for my glasses. I highly recommend Eye Mart and really appreciate Vicky Gonzales taking the time to actually look for some frames.

ma
Review №34

Irene was nice and helpful,, excellent

Do
Review №35

Great customer service, and very friendly employees! Was surprised with their Back to School sale, and then the eyeglasses were ready in 2 hours for my daughter. Wonderful experience from start to finish. 😁

Ca
Review №36

2013 had a pair of frameless Oakleys I(purchased in N. Dakota), I constantly had screw fall out. Went in to Eyemart in Victoria, Texas and they fixed the problem with a long screw. Expecting to be charged something, they told me it was no charge (even though I hadnt purchased these glasses with them).2020 had a pair of prescription glasses from VA that the frames would get caught on anything and get thrown off my face causing the right side lens screw popped off and stripped hole out. Went to renew Drivers license and needed framed fixed so Lena would stop popping out. Wrongful lady quickly helped me. Tighten all screws, checked to make sure freaked were level and nose pieces were lnn properly. Twice the staff at this location has been so friendly and skiing to help with no charge. By far the best optical customer service Ive ever recieved. Love this place.

Me
Review №37

If you are on a time crunch dont go. Make sure you have hours, they take forever to help you. Going to just pick up glasses and waited over 35 mins. No chairs either for waiting. So just stood while holding my infant in his car seat. Absolutely insane.

We
Review №38

Everyone is friendly and professional at this store.

Lo
Review №39

Went in, they registred me, i waited my turn, and they quickly called me. My glasses were not correct, so she treated me with dignity and sent them back to be corrected. Excellent service..

Me
Review №40

Great service and our glasses were done really quick. Thanks!

Br
Review №41

The lady who helped me was very kind and my glasses were doing in less than half an hour. Great service and theyre very helpful!

Bi
Review №42

Staff is polite and helpful. Choices/quality of frames are awesome. Prices are affordable for complete eyeglasses. Wore prescription sunglasses for myself and glasses for hubby right out the door! Had to wait for my regular glasses but received in a few days.Communication for pick up was very much appreciated.

Lu
Review №43

Excellent service! The staff at this store is wonderful. They are caring and take their time in helping all customers. They went above and beyond to help me choose the glasses that were best for me. They took their time in offering me different options. I will definitely return and highly recommend this store. Hats off to their management and employees! They are among Victoria’s best.

De
Review №44

I bought 2 pair. These are the best glasses Ive ever had. I am 59 and have worn glasses since I was 7 years old. Thank you for being awesome. They were ready in 48 minutes. You guys rock!

Ra
Review №45

Very friendly and helpful ,the only thing I would change is out sitting for customers who have to wait

Sa
Review №46

Charlie the Chihuahua thought that my daughter’s glasses might be a good snack but decided after a few good chomps he’d find something else. It was time for a check up anyway. We went, got her eyes checked and got her prescription to go because I really wanted to get same day glasses and get it done as we live an hour away. We ran down to Eyemart Express and was greeted by one of the friendliest ladies ever, Karina. She was super helpful and very knowledgeable about what they had to offer. She helped us get a great deal too. Emilie left happy with 2 brand new pairs of glasses, her dad didn’t cry when I text him the amount AND THEY WERE READY TO GO IN 30 MINUTES! 😱 We sprung for the Platinum Pro Plus Warranty because, you know life. But seriously, if you are needed somewhere to get glasses quickly and want the best service, go to Eyemart Express in Victoria!

Os
Review №47

The associate was super friendly and offered me as much assistance as I needed. She even helped me decide which glasses looked better. When I went back to pick them up, her and another associate were really helpful and even made sure my glasses fit properly and didn’t need to be adjusted.

Le
Review №48

Customer service was excellent. The young woman helping was very kind and considerate and very knowledgeable in regards to my eyewear and my vision insurance. Thank you very much!

jo
Review №49

I had a appointment at 1:30 and it was a hour later and still have not been seen. If this is the case what’s the point in making a appointment. If you don’t have all day to wait, don’t go there

As
Review №50

Even during the Covid crisis the staff was very helpful and professional. It only took 68 minutes to make my sunglasses which is awesome! I will definitely be returning when I need glasses again !

Ju
Review №51

The doctor and staff at the Eyemart Express were very friendly and fun!At the eyeglass store next door I was waited on by Chris. She went out of her way to check for any insurance coverage I might have and she was extremely delightful , personable,And professional . They had both pairs of my glasses done in less than an hour! I give Chris, the staff and the doctor 5 stars and will definitely be back.Julie Sion , Victoria , Texas

Ka
Review №52

My visit went very smoothly. The people there are very kind and anxious to help anyone who comes in, but are not overwhelming. They treated me with utmost respect and kindness! I would recommend this to be the place to go if you want to get your glasses. The glasses are high quality and their warranty is amazing.

So
Review №53

We felt very comfortable and welcomed. Everyone was so very friendly. The service was prompt and we are very satisfied. The woman who helped us is awesome. Thank you Eyemart!

Ch
Review №54

Karina and all of the ladies were so pleasant and helpful. It was quite crowded, but they were very efficient and personable. I have always had a good experience at Eyemart Express. Thank You!

Be
Review №55

The eyemart Express on Navarro in Victoria TX one of the workers her name is Marisa she really seemed dedicated to her work she took the time to help my little sister pick out glasses that would fit her perfectly which we thought was awesome because it was her first time going for glasses.

Ja
Review №56

The clerk was fast, efficient & friendly. The service was great. I’m actually wearing glasses all the time now with no problems. Before Eyemart Express I was always taking my old glasses off (& losing them). I got 2 pair for the price of one! And my glasses were ready in just3 hrs.Mrs. Blanchett

Kr
Review №57

Wonderful ! The lady( I cant remember her name Im terrible with names. But I will add later once I pick up glasses later and get it) was SO helpful I have never worn glasses before I am 40 yes old. The ladys personality was very personable I felt as if we had know eachother or were friends for a while. She gave me honest opinions which I love. Provided all the ins and outs ,the needs and preferences ,and why or why nots.. Im so glad i encountered eye mart and Especially the lady that helped me. I will aslo add that I noticed everyone efficiently working together. It was refreshing to see such a great team work so well together. I pick up glasses later this week Id love to add her name when I see her again to pick up glasses. I cant beleive I have put off getting neccessary glasses for years out of fear and embarrassment. And truly it was anembarrassing enlightening experience. ! Thank you so much!!!

Pe
Review №58

They were fast and very efficient. They answered all my questions and met my needs. The prices were reasonable. I’m very satisfied with my glasses.

Ta
Review №59

Been going there for years! Theyre quick with examinations, and pretty fast with getting you your new glasses, highly recommended them.

Ka
Review №60

My experience at this location was superb. I just picked up my clear and sunglasses today so have to wear awhile to rate the product. First purchase at Eyemart.

Mi
Review №61

Excellent prices. Friendly staff that knew what they were doing. I highly recommend them.

La
Review №62

Elizabeth was amazing!! She helped me out tremendously with my choices. Picked up a pair of sunglasses too. I look great and can see the world clearly finally!!! Glasses done in less than the time it took me to have lunch!! Go EyeMart Express in Victoria, TX!!

Ju
Review №63

I was amazed at how quickly we receive our glasses. We were able to afford two pair because of a coupon the assistant told us about. We picked out frames, paid and had glasses in less than an hour. Great service.

Ri
Review №64

Very satisfied with sanitizing process. Very happy with my new sunglasses.

Je
Review №65

Liz was such a great help and made my eye shopping experience the best...

ma
Review №66

My glasses broke the morning of the day I went to purchase new glasses. Vicky, the manager helped me pick out my glasses. She listened to me & what I wanted. I chose rimless glasses which is what I have worn for years. She did not try to put any pressure on me to spend more than I was wanting to spend. She showed me something different for my 2nd pair which was going to be tinted. She assured me that they looked great! I loved them so much that I decided to step way out of my comfort zone & get them for both sets. She knew that I really needed them that day & even though it was late afternoon, she said that she would try to get at least one pair read. I got a text 20 minutes before they closed & was able to pick them up. Thank you Vicky for such great customer service! In my opinion, you went above and beyond and I feel that you are truly an asset to your company.

Da
Review №67

Nice staff, clean location, efficient. Overall excellent!

An
Review №68

Lisa was so awesome she helped my daughters pick out the best frames and the choices of lenses for their glasses ..she is so great and the deals they are very affordable too ...i would come back and visit again

Jo
Review №69

The staff was helpful and knowledgeable about the products they offer. It’s very hard to find reliable people but the staff was excellent.

je
Review №70

The young lady who waited on us was terrific! Helpful, very helpful, in getting us a good pair of glasses at a good price without pressuring us on which pair would be best. The glasses were ready in no time and we ended up with two pairs that were exactly what my granddaughter wanted!

Br
Review №71

I have been out of glasses for about 4 months due to my old glasses location tightening them too much, not fixing the issue when I pointed it out, and then them all breaking in the same way where they couldn’t be fixed. EYEMART is amazing! They explained every step of pricing, didn’t try to overly upcharge, and the customer service of the ladies here is superb! I just got put in two pairs of perfect glasses that I love, with scratch and UV resistance, and poly carb, for only $240 without insurance!! Amazing!

Ma
Review №72

The workers were so helpful,super nice& just wonderful. The glasses that I picked out was just what I was looking for and at an amazing affordable price I was able to get the look that I wanted.For my lenses I got non-glare and they work phenomenally. Eyemart is the best place to go For affordable Eyeware I will always choose or a Eyemart express for my glasses.I REALLY RECOMMEND Eyemart Express !!!!

Or
Review №73

Friendly, fast service! Been taking my daughters there for 2 years in a row and still satisfied. I like the friendly reminder messages for appointments or when your glasses are ready.

Jo
Review №74

I want to thank Marisa a lot for an awesome friendly service she was perfect

Bo
Review №75

My glasses were done in less than 30 minutes!!!!! Wow!!Liz and the rest of the ladies were so helpful, courteous and very informative regarding pricing too!I live 2 hours away and will definitely be making this store MY go to place for glasses in the future!They just made me a lifetime customer!

am
Review №76

Ive been going to this place for years, I went yesterday and Irene made everything so easy. I highly recommend this place. Best deals on town for sure!.

Ri
Review №77

Fantastic job ladies. Took really good care of me.

WI
Review №78

Irene was courteous fun and just a very nice person my glasses were perfect I ended up getting two pairs I will certainly be coming back for my next pair thank you

Se
Review №79

Service was great I was going to Walmart. Never again .The doctor did a great job I can now see a whole lot better. IRENE was a great help in finding me great frames

Ge
Review №80

Always very welcoming love my eyemartThey work with me and by budget. Took the time with my grandchildren on picking the glasses they loved. The entire staff is just AMAZING.

Do
Review №81

So accommodating and friendly! I had a pair of sunglasses made & when I picked them up, I didnt like them--my eyes were dilated and everything was a bit fuzzy when I picked them out so I didnt notice the pink leopard print on the earpieces! I thought it was tortoise shell! They didnt blink an eye--they told me to pick out a frame I liked & made a new pair in an hour & a half! Awesome! And I absolutely LOVE both my new glasses and sunglasses! Ill recommend Eyemart to everyone...

Ge
Review №82

The staff was so friendly the moment you walked into the door. They were super helpful and I never felt rushed.

Ch
Review №83

The sales representative was very helpful and very kind and I give her a 10 star rating Liz in Victoria,TX store

De
Review №84

Fast, friendly, employees were wonderful. 2 different orders both filked with in the hour.

Ka
Review №85

Eyemart express was very helpful and amazing Katherine B explained everything about out VSP being out of network and how she could help us, very honest and respectful. Gave us options on what we could choose from and glasses were ready pretty quickly. *****Eyemart Express is amazing *****

I
Review №86

Lovely staff and super courteous. Fast and gets the job the job done. Will definitely be going back

Li
Review №87

Very friendly and helpful employees. Super fast service to get glasses ready. Under 30 minutes!

Da
Review №88

Great staff and selection

De
Review №89

Very fast friendly customer service from the time I walked in until I left. Nvr felt rushed or pressured. Katie was my sales person and was awesome at helping me pick out my glasses. Highly recommend.

Li
Review №90

100% satisfied with my experience at Eyemart Express!!!! I was greeted nicely when I came in.... thats always pleasant. Received excellent help from Vicky as I tried on a ton of frames. My glasses were ready in an hour and I LOVE the fit!! Yay.... I can see clearly now.... Thanks Eyemart! I will definitely recommend you to my friends and family.

Ca
Review №91

Very friendly people, little time waiting, helpful when making selections and reasonable pricing. Glasses ready in 30 minutes. Love the place.

Sh
Review №92

Wonderful fast service. Friendly and helpful with a great selection. Would recommend and will be back.

Lu
Review №93

Excellent help and friendly staff. Had the lenses and frames I wanted from a large selection.

Sa
Review №94

I received excellent service and Im happy I went there. Im very satisfied with the glasses I got. Thank you.

Re
Review №95

Awesome staff and great service. I got both of my daughters and myself glasses quickly and we love them. Thank you so much....

Kr
Review №96

Took my son in to get his first pair of glasses yesterday and the service is wonderful. The only issue I had is that the glasses he picked out had a kind of tint to the lenses, and when we picked them up, the lenses he got were not what he wanted. I would like to know how much it would be to put the coating.

Li
Review №97

The staff that work there are awesome. You dont have to wait long when their at busiest times. I saved over $500 from the last place and got two pair the same prescription imagine that!!!!!!

Ja
Review №98

These ladies are the sweetest and so helpful I wont go anywhere else!!!! Cant beat the price and the doctor they work with is awesome too

Li
Review №99

They are awesome and very nice with helping me with my glasses 👓.

Ce
Review №100

Love this place, the staff is always very helpful ❤ very quick to help and friendly, its also great to be able to pick up the glasses on the same day,! 👓😊👍

Information
3 Photos
100 Comments
4.9 Rating
  • Address:8306 N Navarro St, Victoria, TX 77904, United States
  • Site:http://www.eyemartexpress.com/get-glasses/Victoria/77904
  • Phone:+1 361-573-4011
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
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