When I got to Cornerstone I was taken care of really well. Jose is such a great attentive Assistant and really took great care of me. I wish I had him taking care of me everyday. The nurse got me food since I hadnt eaten all day, but I didnt see her again. I really appreciated that. The Respiratory team was great checking on me all the time especially Kat, she kept encouraging me when I was not feeling like I was healing fast enough. The Physical therapy team helped me get stronger and Lexi and Laurie did a great job. The Nurses were great Lori and Sal always checking on me. The Assistants that came by all the time were appreciated especially Michelle and some at night but dont remember their names.

My husband came to Cornerstone on a ventilator after being in the hospital for 3 weeks. He received amazing care from all the staff and our family felt so supported by everyone we interacted with each day. We were prepared for a 4 week stay but because of the wonderful care, my husband left after 2 weeks. We really are so thankful to the staff but especially RT, PT, PCT and all the great nurses.

Have worked here for over three years and I love working here. All of my night crew work great as a team and care about the patients and how the facility runs as a whole. My charge nurses (Robert and Vanessa) care about their staff and make sure everyone is treated fairly and with respect. I am grateful to be a part of something that helps people get better and back to their families. Look forward to being with the company for many more years to come.

Night shift nurses have been very supportive, patient and knowledgeable. My charge nurse Robert Rn is very good at teaching critical thinking as well as being super efficient at preforming skills. He is an amazing nurse!

When I came here, I was on a ventilator and needed help to even move. Within a week I’m going forward with no oxygen assistance and with a trach removed. Still have work to do but with this experienced staff I got back on my feet. If you could choose your dream team to help to recover then already have one here for you. Thank you to, RT Kat, Zoila and Doreen, PT Adel, Lori and Aaron, Speech Kris, CNA Ashley and Andrew, RN Renae and Vanessa.

To all the Staff @ Cornerstone you all are amazing. Patrick my caseworker, Katherine, Colby, Alex, just a few of the nurses Dr. Vo. All the support staff, to the kitchen staff. I would highly recommend this facility to anyone in need. They have gone above and beyond every step of the way. So knowledgeable and professional with caring and passionate. God bless.

First off I would like to thank the people and staff at Corner Stone Rehab, but most of all I want to thank the respiratory therapist and their assistants, when my husband got out of the hospital they informed me that he would not be able to breathe on his own without the ventilator trachea. When he got to Corner Stone, immediately the respiratory therapist started doing their job; little by little my husband was making progress. They were making my husband work his lungs on his own with many exercises, and before we knew it he was off the ventilator, thank you for putting all your effort in making this happen because without the respiratory team from Corner Stone it would not have happened. Second I want to thank the he nurses and CNA on hand that helped my husband come this far.. I as a wife to my husband who was at Corner Stone Rehab, I can honestly say you can take your loved ones to that rehab and would be well taken care of. You all helped my husband and myself and for that I want to thank you all from the bottom of my heart. God Bless you greatly.

My friend is currently at this particular facility. If I could have rated it any lower than the one star that was required to post this I would have without hesitation. While I have become very knowledgeable of the practices of facilities, such as this one, throughout Arizona, this one is one of the worst in terms of the methods that they implement to secure individuals as patients. They purposely avoid communications with those under their care as a means to not only hinder their departure, but also to manufacture an excuse to deem them as being non compliant if they even attempt to make the simplest of request or ask a question that makes too much sense. And heaven forbid if the individuals who are under their care understand their patients bill of rights. They will be subjected to the exact form of passive aggressive disrespect that is verfiably known to trigger a relapse. Which I believe completely, and consistently violates their mission statement. While I have made sure not to discuss my friends personal interactions in too much detail I will, however, suggest, plead, warn, to others who may consider using this facility to do your research and to PROPERLY vet the situation before you or your loved one find themselves in what might feel like a hostage situation. Using covert legal methods to insure that someone stays is beyond immoral, amongst other things. I dont hide. My picture, I believe, is with this post.....On Wed. 7/21/2021 my friend was finally released from this facility after I had to talk to them about how they got her to sign away her rights while she was not totally coherent. They had purposely drugged her the previous evening after our last phone call...I was supposed to pick her up upon her release time, as she had asked me to, as a means to prevent her from possibly hitting the streets to self medicate again. She was supposed to be submitted into another rehab facility or implement a very aggressive Intensive Out Patient treatment plan. But because the facility had failed in their bid at manipulating her to stay as a patient they released her back onto the street without any immediate support system. They can deny this if they choose to but it is the EXACT truth. She is now somewhere probably using fentynal, which is the most recent drug of her choice. I blame myself for initially going to the wrong facility, but I also acknowledge and understand the vile move that was pulled by Cornerstone Hospital. Just having her wait in the lobby, especially after I had just gotten off of the phone with a staff nurse, Diane, and their receptionist would have been the moral and proper thing to do....I had read that they could be pretty dishonest, but I actually now have first-hand knowledge of their tactics and practices......7/25/2021....This morning I discovered that the number that was provided by Cornerstone Specialty Hospital, included in their historical form response to a valid complaint, was nothing more than a source for a 3rd party answering service. That in itself speaks volumes. It has been my business experience that any entity which chooses to cloak itself within so many unnecessary layers is usually more than just suspect. In regards to my complaint or concerns I have chosen to forego the other unnecessary layer of contacting the state of Arizonas Atty. Generals office and instead file through the Dept. of Justice. Sure, this may somewhat lengthen the process, but the results will assuredly be better......Just an update....As life would have it my friend who I have been mentioning has landed back at Cornerstone after running herself ragged for 3 months after they released her without a support system...While I totally agree that my friend needs help, Cornerstone is not the place....After first trying to lie in regards to there being a signed R.O.I.form which allows for communication between patient, support person & staff they have already begun their gaslighting routine...They are beyond unethical....

I truly want to say cornerstone special hospital has the best service ever front techs (Ty Matt u r always the man when we need love n support. U r professional, respectful, n kind making us feel safe at all times. Eager to help with a smile. Matt ur special guy. U take care of us n make us feel safe in every way needed.)The whole staff Dr.s nurses, therapists, techs never stop to assist our needs with a smile always. That lifts our spirit every time.Every single person here is special n nice n do there best to. I look forward

This hospital should be avoided. There is a lack of leadership from the very top. The Nursing leadership is an absolute joke. And the chief executive officer knows it, yet does nothing about it. They will laugh and joke about this review but know it is honest. I am an employee who cannot reveal who I am. Or was.

I want to say thank you to Cornerstone Hospitals staff. A big and heartfelt thank you to the RESPIRATORY team; especially Zoila and Kat! They have been so attentive and caring towards my mom! I cant thank them enough. I really appreciate their positive energy and words of encouragement. Its much needed during this time for our family. They have worked so hard to help her and wean her off the ventilator and attend to her treatment. Thank you Matt, since day 1 you have been so helpful and kind. Thank you nurses, CNAs, and PTs for your patience and care; for answering questions and helping her in the best way possible. I know my mom is on the road to a full recovery very soon.THANK YOU FOR ALL YOU DO!

I this place is absolutely wonderful. Everyone was so kind and curious . Several of my nurses went above and beyond there kindness. Kathrine and Stella are two that pop into my head right now. They made my stay here so smooth. The care and their wonderfulness helped me more than anything. Thank you so much. Ill miss you ladies. And as far as my techs go Mya. Ashley were so attentive to my needs. They answers my call light in an acceptable time. And acomidated to my every need. I cant thank you enough cornerstoneAnd before I clse this review don the charge nurse helped tremendouslyHe took care of any concerns I had

Great staff! Very friendly and attentive to my mother while shes here. The RTs respond quickly to my mother whenever she needs them.. highly recommend facility.

The Nurses and support staff were excellent with no exceptions. My case worker went above and beyond helping Me with my FMLA papers. All of them deserve high praise and raises for their hard work. They all made and unpleasant situation better.

My name is Armando Tapia from Nogales Arizona Last year I was gravely ill from covid 19 From Tucson Medical Center I was transferred to Cornerstone hospital in Tucson I want to give The Respiratory Dept a VERY SPECIAL THANK YOU PLUS OF COURSE THE NURSES AND DOCTORS FOR SAVING MY LIFE HELPING ME GET OFF THE VENTILATOR I SURVIVED WITH A GREAT MIRACLE ..THANK YOU CORNERSTONE RESPIRATORY DEPT FOR BEING AND TAKING CARE OF ME ON MY VERY SERIOUS TIME OF SICKNESS IN MY LIFE SPECIAL MENTION TO RESPIRATORY THERAPIST KAT ...THANK YOU AND NOW I GOT TO LIVE TO 51 WITH MY FAMILY ..DEARLY RECOMMEND CORNERSTONE TO EVERYONE THAT NEEDS THAT TLC TREATMENT FOR HEALING....THANK YOU ARMANDO TAPIA

The whole team is great!! PTs and RTs are great!! Kat Rt and Adel PT are awesome!

Hands down 5 stars goes to the RESPIRATORY department only at Cornerstone on Rosewood, specifically Kat and Robert the Wizard!. I was admitted to Cornerstone after spending 62 days at the VA in ICU following a dx of Covid...and had already been on a ventilator for 60 days. The goal from the beginning was to get me off the ventilator and trach...which started the day after I was admitted. 20 days later I was officially off my ventilator and trach!! I dont know what I would have done If it werent for the respiratory teams support, encouragement, and creative approach to treat me!! Another shout out to Lori at Cornerstone with PHYSICAL therapy...who never gave up on me, who encouraged me, and was there for me when I took my first steps! Today is officially 8 months since I was put on a ventilator, and there are simply not enough words to express my gratitude to those who were apart of my recovery to get me back home to my family.

My husband was a patient at Cornerstone twice for a total of 21 days, then again for 33 days. The staff was beyond caring snd compassionate, and attentive to his complex medical issues. His case manager was awesome. When I had questions/concerns, they were immediately addressed. Stan got to know many of his caregivers and is grateful for the part each one played in getting him to the point where he could come home to continue his recoveryCornerstone is fortunate to have an outstanding and experienced CEO who steadfastly advocates for their patients

I stayed at Cornerstone for about two weeks and had a great experience with the staff all very nice and caring especially Jose and Angie the rest of the staff like Theresa, Maria, Jacob,Marbelia,Julie and My case manager Clarrisa they stood out as well all going above and beyond!!! THANK YOU Cornerstone staff

I love hearing about the success stories and outcomes of all the patients that Cornerstone has treated during this past year during the pandemic. They are really great resource for our community!

Respiratory department was outstanding and provided excellent Care All the nurses were number one

Zoila was awesome!!!sbe helped me get out of here

Great patient outcomes. Very rewarding to witness the miracles the staff performs on a daily basis. To see the sickest of the sick patients walk out of the hospital is truly an emotional and unmatched joy. I couldn’t ask to work with a better team than the one I have!!

I work as a courier and pick up labs from this hospital every night and have for the better part of five years. The nurses and techs are always extremely nice and we have good conversations every time I see them. Ive never stayed as a patient, but I love everyone who works hard there

This place may be good for rehabilitation, but by no means would I consider it an ICU. My dad had been at Banner in Tucson (a true ICU) for a few weeks before Banner let us know he would need to be transferred. We pushed back all we could as he was getting the care he needed at Banner, we were seeing improvements, and just didn’t feel Cornerstone could meet all of his needs. Unfortunately, he was moved. He was there for four days before he passed away. I just don’t believe they were set up with the level of care he needed. The nurses didn’t have nearly the level of knowledge I would expect from an ICU nurse (they have a much lower level of knowledge than all of the Banner ICU nurses we interacted with) and felt the same of the doctors. It was simply a much lower level of care than we needed and, because of that, I will always wonder what would’ve been had we not moved my dad.

My mom has been inpatient at Cornerstone twice in the last three months. Both times she received exceptional care. The staff has been very supportive with family members and made communicating very easy. My mom enjoyed the food and was very pleased with the amount of vegetables and fruit served. Cornerstone is top-notch. I am very grateful for the services they have available for Tucson.

My Dad died while in the care of Cornerstone on 1/22/21. Once he entered Cornerstone I never saw him again. Here are the details of our experience with Cornerstone at the end of my Dads life. My Dad was admitted to the Covid ICU at Northwest on 12/14/20. He was medically paralyzed and intubated on 12/16/20. Our family received daily updates, and more when needed. The nurses at Northwest connected us, via Facetime, to my Dads room daily. He was on the road to recovery. My Dad was moved to Cornerstone on 1/13/21. He was going to begin the process of coming out of sedation and rehabilitation. While in the care of Cornerstone his condition began to deteriorate. Cornerstone insisted that they only speak with one family member, and that only once a day. They never connected a Facetime for our family, despite daily requests. Every request was met with an excuse or unfulfilled promise to call us back. We filed complaints with CIHQ, the accrediting body for Cornerstone, CIHQ considered the matter resolved after a Cornerstone employee called to tell us our requests for daily Facetime were too difficult. Cornerstone denied my family all contact with my Dad until his last day. When his condition had gone past hopes of recovery, his wife was allowed to be with him while he passed. I dont know if my Dad lost his life due to Cornerstone incompetence, but we lost our last week with him because of it.

Very very rude to their staff members. and discrimination against transgenders.

We were so happy with the love and care that our mother received from this hospital. I would highly recommend anyone considering. This staff went above and beyond for my family and we truly appreciate it and them.❤️❤️

The experience was horrible. My sister was at Cornerstone L-TAC in Tucson, AZ for three weeks. She had been in a terrible bicycle accident that caused life-threatening injuries. She was in an ICU unit for four weeks and then transferred to Cornerstone for Long-term acute care. Her care was so below standard. For instance, she was left sitting on a bed pan and had to remove it herself, and the pan was left sitting on the side of the bed until a tech came to remove it, at the request of a visitor. She was never cleaned until hours later. I was supposed to receive daily updates from the nursing staff, which rarely happened and then only happened after sending multiple text messages to the admitting staff and the Chief Nursing Officer (CNO). I went to a meeting with my sister and staff a week and half after she was admitted to go over our concerns and found that my sister had not been cleaned until I made an issue out of her hands being covered in ink (she had to write to communicate) and dried feces on her thumb. One night nurse told me, We dont want to talk to you. You ask too many questions. The same night nurse had no idea why my sister was in Cornerstone because , according to her, I dont read patient charts, so I dont know why they are here. Another nurse said to me, I was told to give you an update. Tell me what you want to know so I can tell you what you need to hear. A third nurse told my sister to stop ringing the bell for the nurses. The weekend staff were useless. They did as little as possible to care for my sister. I complained throughout my sisters stay and very little, if anything, ever changed. I was told to call the CNO if we continued to experience problems and I did call him. He did not call me back. I did, however, get a call from the charge nurse and he was fantastic.This was an awful experience for my sister, myself and her visitor. If you are not an advocate for your family members care, who knows how he/she will be cared for.I gave this review ONE star and only because there were a few nurses, Charge nurse, and one or two techs, that were very helpful. Otherwise, I would not have given Cornerstone L-TAC any rating. The front desk staff was very friendly and helpful as well. Otherwise, the staff was far from good. For the most part, Cornerstones standard of care was far below standard. How do I know this, my sister was a nurse for over 40 years and as injured as she was, she was well aware of how poor the patient care was. Think long and hard before sending, or allowing, a loved one to end up at Cornerstone.

A loved one was a patient there and they were very negligent. Very nice staff, but they were understaffed. It would take them 20 minutes to answer the call button. They were happy to leave the patient with his oxygen turned up all day so they wouldn’t have to worry about him.They also kept him there as long as Medicare would pay even though he could’ve come home sooner.Not satisfied at all with the experience or the care that was received.

Im a proud RN of Cornerstone Hospital. I believe 99.9% of us stand for for we believe in and put patient care and safety a priority; which makes us a well oiled machine! An awesome team motivated with the same goal! There will always be a bad apple in any tree, but from our CEO to CNO, therapy staff to nursing staff, all our doctors and the staff behind the scenes who all helps us run the best hospital to provide the best care also care for each other genuinely! Thats the best part of working for Cornerstone.

This hospital cares about its patients and their families. Wow, what a loving atmosphere, very helpful and efficient. I grew up in the medical field and know good quality nursing when I see it. This place has it. Not everyone in the world is perfect, but this place seems to find the best of the best. Thank you Cindy, Herman, Vi, Jen, Andrea, Andy, G, Crystal, Maria, Nancy, Barbara, Robert & the other Robert, Flo, Amy, all of you... I know Im leaving out some very special folks, Im sorry, all of you are really REALLY wonderful. I sleep well, knowing you are there taking care of the ill and helping them feel better, one day at a time. Thank you, THANK YOU...

The nursing staff is professional, pleasant and caring. The office/administration staff are borderline incompetent. My father was a patient there for almost two months and his case manager gave us so much misinformation and made insensitive remarks about my dad that we called to complain about her. The director of nursing couldnt be bothered to return my call. The person in charge of getting admitting paperwork completed should be retrained or fired. My dad was admitted in early June and unfortunately he had several setbacks to the point that we were advised to stop all treatment and let him die. My mother and I sat there every day for almost a week watching him slowly pass. On August 1 when we entered the hospital we were given a stack of forms to complete. When we asked what the forms were for, we were told that they are the admitting paperwork. He was admitted June 12, and he died August 1. They were basically trying to cover their assess.

A few years ago, my friends father was a patient here, after recovering from surgery. He also suffered from dementia. Because of his mental cognizance wavering off and on, he wasnt always able to speak up when he needed changing, etc. On the 2nd day he was there, he had already developed IAD from sitting in soiled Depends for hours, and had started showing signs of bedsores. There seemed to be a shortage of staff, because I only saw one or two employees moving about, and this was during midday.I worked in a hospital at that time, and was familiar with the proper procedure of entering/exiting a room of a patient whois in isolation. I had noticed the room across from my friends dads was one of these iso rooms. On his 2nd day there, I witnessed a staff member enter that iso room without putting a mask. She did don a gown and gloves, but did not remove either upon exiting. She then tried to enter my friends fathers room across the hall, still wearing the contaminated gown and gloves. I refused her entry by physically blocking the doorway, and insisted she accompany me to the nursing station to speak to her boss. I dont know if anything became of my complaint, however, because the very next day we moved him to another facility (the one located behind St. Josephs Hospital). I am happy to report that the level of care provided at THAT facility was top-notch.

If I could give it no stars I would.Horrible company and at the end of the day the only thing they want is easy money. They dont care about patients or staff.If you think they do you are only fooling yourself.

The patient care of this facility is top notch. The way this company chooses to treat its employees however, is appalling to say the least. Very sad stories I have heard from office employees at this establishment over the last year. Termination after termination and constant refusal to pay terminated employees what they are entitled. Very sad to hear from such a caring facility.

My mother is currently at this hospital. My dad and I have appreciated the caring community the staff has set up for the patients and their families.

Nurses are rude, unempathetic, and uncaring. My brother in law was moved to Cornerstone after being treated in another facility. We visited him the next day and he had dry fecal matter all over the bed. The nursing staff clearly doesnt pay attention nor do they care about their patients. Wouldnt recommend this facility to anyone seeking medical assistance.

*This review is for the Century Gateway 12 Theater on Speedway & Kolb, NOT CORNERSTONE HOSPITAL!!!*This theater is always clean & comfortable👌!! Its never really packed like the Park Place theaters or El Con Mall..Friendly staff & super cheap prices!

Great place. The staff was very caring, they helped me a lot.

Ive never had a bad experience at Cornerrstone Hospital!! I was introduced to Cornerstone in 2000, when I had a lengthy stay after complications from surgery. The Nurses are some of tbe most Understanding and Compassionate Professionals in Tucson. The PT and OT are also Top Notch, and the Entire Vibe of Cornestone is POSSITIVE!Id Highly Reccommend Cornerstone as THE Place to place a Loved One, Top Notch Staff, from the Nurses to the MAs to the PCTs, PTs, OTs, Kitchen Staff, Janitorial Staff, Administrators, etc.

Horrible, I wouldnt send my worst enemy here.

One of the worst hospital in Tucson!!! Do not bring your family member to this hospital.No communication between doctors, nurses and management. Rooms are not getting cleaned, bed sheets are not always cleaned or provided.

Misty is the best nurse!

NASTY