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Dr. Alpa N. Merchant, DDS
5425 N Oracle Rd #155, Tucson, AZ 85704, United States
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My
Review №1

Dr. Merchant is a perpetual 10 with me and my wife, having had 8-1/2years of experience with my sad dental history. The latest example was when I chipped a filling in a front tooth she warned me that it might not hold. One call this morning, and despite her busy schedule I was in within 2 hours. She would have given me a proper crown but for my own filled schedule today and the rest of the week. When I return the work gets done. She has an abiding sense of serving her patients, and this explains the modernity of her equipment. This translates to quick and accurate architecture of the new crowns. In experience with my last dentist, the procedure was sometimes agonizingly hit-and-miss. Ive not seen a single error in all my years in her care. She works with assistants as evenly as you would hope your airline crew does prior to take-off!

Ja
Review №2

Dr. Merchant is always thorough and spends time talking with you. Great dental work and the rest of the staff is excellent as well. Very reasonable prices for work that is not covered by insurance. Highly recommend this dental office.

An
Review №3

I recently got my teeth cleaned with Dr. Merchant. The experience was great! This was the most thorough dental visit Ive ever had. The office manager, Kathi, was very efficient and kind to work with, both in setting up my initial appointment and planning a future visit. Dulce got me set up and even checked my blood pressure. She then took not only X-rays but also photos of my teeth. Later, Dr. Merchant used these images in conjunction with the X-rays to explain my oral health in way that I easily understood. This is especially helpful if you are a visual learner. Then Stephanie, the hygienist, cleaned my teeth. She is an expert in her craft. I never felt pain or discomfort. Also, she didnt bang any of the instruments against my teeth which was a big blessing. Dr. Merchant and staff are professional, efficient, and friendly and I will definitely be going back again!

Ro
Review №4

Dr. Merchant and the staff are just awesome!! It doesnt matter who Im working with in the office, they are cheerful, knowledgeable, and comforting. I would highly recommend to anyone looking for help with dental work.A+++

Be
Review №5

I just recently changed dentists to Dr. Merchant. I am very impressed and thankful I finally found a dentist that is pleasant, thorough, honest , caring and professional. She explains things thoroughly before any work that needs done and even during the procedure. Shell answer any questions you have at any time. My initial exam and cleaning was the most thorough Ive ever had. I am 66 yrs old and have moved around a lot, so I have seen a number of dentists over the years. The office staff is just as wonderful. At the front desk youll find Kathi, a very pleasant and efficient greeter as you enter and will professionally check you in and handle any insurance issues you may have. She has a black belt when it comes to dealing with insurance companies. Stephanie is the hygienist. She does a very thorough and comfortable cleaning. I enjoyed chatting with her while there. Dulce and Desiree are Dr. Merchants assistants, and they are just as pleasant as the rest of the staff. Going to the dentist is far from my favorite thing to do, but with Dr. Merchant and her wonderful staff it will be a more pleasant experience than I have had in the past.

So
Review №6

The dentist and technicians as well as all office staff are professional, kind, thoughtful, and good at what they do. I highly recommend.

Na
Review №7

Dr. Merchant and her staff are amazing, and she is hands down the best dentist I have ever had. Her office is super clean, uses the cutting edge technology, while being inviting and friendly. Im so glad a friend had recommended Alpa!

Mi
Review №8

I Highly recommend my new hi-tech dentist with superior state-of-the-art equipment!Dr. Alpa Merchant and her staff are outstanding! Dr. Merchant has been practicing dentistry in Tucson for 20+ yearsDr.. Merchant uses cutting edge technology. She uses Infrared Scan Photography that can detect decay early.After my first visit, she let me know there were some old fillings in need of repair. I was pleased to learn entire fillings did NOT have to be replaced. She could save a good majority of the filling and just repair the portion that needed repair. That saved me PAIN and cost.The reason I changed dentist in the first place was because the front office person at my old dentist, Kathi, changed to Dr. Merchants office. There is no administrator more efficient than Kathi! When it comes to filing insurance paperwork, I never have to deal with insurance on my day off. Dental Assistant Desiree is professional, patient, and safety conscious--explaining everything as she goes. Stephanie, the hygienist is uber gentle when cleaning your teeth. Dr. Merchants entire staff is the best!My husband and I have lived in Tucson for 15 years now. This is my fourth dentist (I am very picky) and Im happy to have finally found my dream dentist in Dr Alpa Merchant!

Jo
Review №9

I have had prior “bad experiences “ with dentists. But that changed when I found Dr Alpa Merchant. She has ever hurt me and my teeth look great. I recommend her to everyone!

Ch
Review №10

Dr. Merchant is great and very thorough. I appreciate her honesty and integrity.

Ys
Review №11

Everyone is always so nice and professional and it is always a great experience every time I go! Definitely recommend this office for your dental needs!

Ma
Review №12

Dr. Merchants office is A OK in my book. Everyone was very professional, efficient, courteous and all around pleasant. The offices are clean, well lit, well equipped and even nicely decorated. All covid protocol is respected and followed. My dental appointments have been quite satisfying.

Ca
Review №13

I have been a patient of Dr. Merchant for nearly 20 years. She is wonderful along with her staff. My father was a dentist so I had very high standards finding another dentist after he retired. I have only had very positive experiences.

Me
Review №14

Dr. Merchant and her staff consistently provide a top-notch professional experience (especially for those of us who do not look forward to going to the dentist;)

Jo
Review №15

We have been going to Dr. Merchant for over a year now and have found her very professional, competent and communicative. Since the Covid-19 pandemic, the health and safety protocols now in place in her office provide an environment that is as safe as possible. She and her entire staff make the dental experience feel very safe and comfortable. This recommendation comes from two retired health care providers who have been known to be quite critical.

Ga
Review №16

My family are new patients and we couldn’t be happier! Everything is explained before and after our treatments and they are so professional and make it easy to understand what was done! I have been recommending Dr Merchant and her staff to all of our friends and family!

Na
Review №17

I wished I wouldve switched years ago. Dr. Merchant is VERY thorough and professional. All of the staff is professional and friendly,.

Ma
Review №18

Dr. Merchant is a fantastic dentist and communicator. She knows her stuff, and attends to every detail. I am a nervous patient, and she and her staff are always mindful, gently. and effective. She is honest, caring, and professional. and I have referred many friends to her office, and all of them continue to see her.

Ch
Review №19

My husband and I have been quite happy with Dr. Merchant. She is very open with her patients about whats going on, what needs to be done, and what may need to be done at some point in the future, but is not urgent now.After our initial exam and cleaning (she does the cleaning herself), she scheduled a free consultation and spent half an hour talking with each of us about what may need to be done. For me, it was nothing! For my husband, she explained that his silver amalgam fillings do not wear at the same rate as a tooth, so the tooth tends to wear around them and cause decay under the filling. She recommended that a few be replaced immediately, and that a few others will be fine for several more years.She was very friendly and treated us more like friends than patients. I was so impressed that I will be coming to her as long as I live in Tucson.

Ji
Review №20

Ive been going to Dr. Merchant for well over a year now and have been extremely pleased with both Dr. Merchant and her office staff. Dr. Merchant is the first dentist who has actually taken the time to address my concerns and not be in a rush to go to the next patient. The office staff is friendly and very competent and the pricing is comparable to other offices. Dr. Merchant has always been honest, fair, and professional. I highly recommend her!

Ev
Review №21

Having Dr. Merchant as my dentist is the most pleasant journey you will have.Dr. Merchant is very honest, and her staff are very helpful and caring.It took me a long time to fine a dentist that is caring and concern about your well-being.

Ma
Review №22

Here is the gist of it:-Dr. Merchant charges more than twice what any other Dentist charges for fillings. To make matters worse, I was told my out of pocket after Insurance amount would be $53 which I paid while at their office. In the end, they sent me another bill telling me with no other explanation that I owed an additional $170.-Dr. Merchant does not acknowledge customer concerns or complaints when detailed for her. She obviously cares more about money than her patients concerns.-Dr., Merchants office personnel are both unprofessional and incompetent. They were unable to accomplish simple tasks like 1) Fax X-rays to specialists in a timely manner 2) Billing.The administrative staff makes no apologies for the incompetencys, they just demand you pay the bill even though its more than 3 times the original amount.-Dr. Merchant isnt well rounded. She isnt capable of doing a root canal in-house. She is my first dentist who could not perform a root canal.I would not recommend Dr. Merchant to anyone ever.

Is
Review №23

Very professional and thorough.

Information
2 Photos
23 Comments
4.5 Rating
  • Address:5425 N Oracle Rd #155, Tucson, AZ 85704, United States
  • Site:http://merchantdds.com/
  • Phone:+1 520-299-1736
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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