Wa
Walgreens
1010 E Ireland Rd, South Bend, IN 46614, United States
Comments
Hi
Review №1

About a week ago I took my one year old son in for his passport pictures. I was helped by “Determined” Dawn. Who not only was ever so swift with his pictures, but was determined to correct the name on my profile. I’ve had countless interactions with Walgreen employees in the past. They’ve all attempted changing the name that appears when I put in my phone number. No one has ever been able to change it so I told Dawn that is was no big deal-even though to me it had gotten annoying and tedious. Though I was concerned that I was not getting my reward points but maybe this other person was. I let Dawn try anyways. She tried once, twice and still was not able to correct my name. Third times a charm, I have been known as “Naomi” for years. I was very pleased with my interaction with Dawn. That woman deserves a raise for being so DETERMINED to carry out such great customer service! Thank you again Dawn I am no longer Naomi! 😅

Pa
Review №2

This is a drop-off location for Fed Ex packages.I drop off shipping packages roughly 1 time per week.Because I go between 8-9 am parking is always by the door.I never wait longer than 3-minutes to get my package scanned.The staff is always friendly. The service is quick.

He
Review №3

Very rude pharmacy techs. Lost our prescription and cut us off when we spoke to them. I will do what I can to make sure no one else is treated the way they have treated us today.

An
Review №4

Still the same as always. What youd expect in a drug store.

Ki
Review №5

Pharmacy cashiers move slowly. Dont multitask. I waited in drive thru bout 30 minutes to pick up one script. They waited on 1 customer who seemed to be acting really obnoxious for over 30minutes. There were numerous drive offs.😕😕😕

Br
Review №6

If you need a prescription from a 24 hour Walgreens and have HIP this company has selected you not use Walgreens based on your health insurance so free prescriptions now cost 35 dollars because Walgreens decided to only take cash for prescriptios as they are not contracted with HIP. What a joke this company is not in line with our nation at helping others during this pandemic

Tr
Review №7

Great drive thru service

Ji
Review №8

The pharmacist had usually been friendly and helpful, but at our last interaction, he was completely unhelpful and uninterested. It took one google search for me to find out my wifes medication has been out of production for quite a while, but Scott kept insisting it would be in the store soon. In the end we had to drive four hours to get the medication when he could have asked the other Walgreens to ship it like we had done twice before. He must have been having a bad day, which made it difficult for us. We will switch stores for sure.

Ka
Review №9

Employees very helpful. Lines may be a bit long, but the store is busy because it is in a convenient area and a 24 hr store. They take no longer, if not faster, than any other pharmacy/store. I enjoy shopping here.

ro
Review №10

Just arrived from Alabama.. No.. problem with refill on prescription..Just another corporate store.. Nothing special... Prepare to wait even if only one in line...doing what they can. busy . as always had refills available

re
Review №11

Clerks try to tell you it is law that they must SCAN your drivers license to purchase alcohol . this is a lie that too many people fall for. all that is required is a ID with date of birth or better yet shop elsewhere !

Al
Review №12

Never had a problem with this pharmacy, there was a pharmacist who works here that was very sweet to me and helped me figure out my medication issues and I am very greatful for her.

Ro
Review №13

Always nice people and helpful as well

Al
Review №14

Its a reasonably nice Walgreens. I like that it is open 24 hours. The service here is generally very nice.I had a little bit of an unfortunate experience one time with the photo center. I had hundreds of pictures printed for a special occasion, and for some reason their systems couldnt print the second half of the order. I didnt know about this until after I arrived to collect my photos and they told me that it wasnt all there. They had my phone number from my order online, and said that they were going to try to call me soon, but hadnt yet. I was a little confused why they couldnt have called me earlier so that I didnt make the drive all the way out there. Regardless, they worked with me to get everything printed in the end, though I did have to wait and come back for it the next day. A little inconvenient, but I was happy with how I was treated by the lady in the end.

Di
Review №15

Disorganized, disheveled staff. Poor customer service. It was all pretty simple. Refill the Rx in the system but they could not do that despite a 1 or 2 days preorder. Waited, waited , waited. Pharmacist not even there. When finally showed up it would seem everyone else was a priority despite me being in line 1st and long b4 anyone else even formed in line behind me. As much as I hate walmart the pharmacy staff is pretty good there. So why waste my time here ever again....Go elsewhere is my advice.

Bo
Review №16

Just went there again to have a prescription filled (my physician uses this location or Id definitely use another pharmacy) and I waited 10 minutes to hand someone behind the counter a pill bottle and walk away. Worst customer service ever encountered...My advice: go elsewhere to get prescriptions filled. Horrible customer service at the pharmacy counter. The people who bother to come inside the building and stand in line are treated as the lowest priority for some reason. This is why an increasing number of consumers get their medication online.

El
Review №17

Once in awhile I get a tech that doesnt take 30+ minutes to check me out, but thats happened maybe two or three times in almost three years. They dont call when they say, they dont answer questions well, they are not very pleasant, and Ive seen it happen multiple times where the prescription is sold to the wrong person. Each time (3 that I have personally witnessed) have not been handled professionally. If this werent the closest pharmacy to me, I wouldnt go here. If I find another 24 hour pharmacy you better believe they will get my business!

Ke
Review №18

Drive thru at night is usually really busy but employees are nice and patient.

Ce
Review №19

When using my coupon Ill separate the liquor from my main purchases. On this Saturday AM I did the same when being rung up. 2 of us in line, a man behind me to buy a newspaper. After ringing up the 1st part of my items (4), the cashier asked me to step aside so I can ring him up, then Ill finish with you. I told her, no I will not STEP ASIDE..finish with my items, then you can ring him up. I advised Dawn the manager & she told me not to take it personally, shes like that. I told her being a black female, & the man behind being a white how could I not? Welcome to the new norm.

Ke
Review №20

Love this Walgreens always friendly and great service

Am
Review №21

Im sitting here at 10:32 at night after leaving the doctor with my child who has a double ear infection double eye infection and a sinus infection all at once and I have been waiting a whole hour. This is ridiculous. My kid is miserable and why am I waiting an hour for meds you have?????!!!!! Never coming back. Ever.

Te
Review №22

Staff and pharmacist helpful and informative.

Pa
Review №23

They have a 24 hour pharmacy and the night pharmacist is awsome. He is very friendly and knowledgeable. You cant find a good pharmacist like that anywhere else in this town. He is very communicative and friendly! Love this walgreens its the only one i will go to! I will not and do not go to other walgreens locations.

An
Review №24

If they werent so expensive Id shop here more, but at least theyre convenient for when you really need a bottle of toothpaste or deodorant.

Ro
Review №25

Store is always clean and well stocked. Staff have always been great.

Da
Review №26

Slowest pharmacy service ever. Six people running around doing parts of different jobs. No orginization at all. Waited 45 minuites for 10 pills.

Et
Review №27

Usually have what Im looking for. Staff is always friendly and professional. I typically go here one a month.

Aa
Review №28

Helpful pharmacy techs but be prepared to wait a while.

Ba
Review №29

Great clerks, store too crowded -too small!

Pe
Review №30

Wait time way to long store transfers calls all over but to the wrong dept

Sa
Review №31

Fast, friendly and helpful :)

Du
Review №32

Great quick stop

Pe
Review №33

Nice people.

Information
33 Comments
3.3 Rating
  • Address:1010 E Ireland Rd, South Bend, IN 46614, United States
  • Site:https://www.walgreens.com/locator/walgreens-1010+e+ireland+rd-south+bend-in-46614/id=3437
  • Phone:+1 574-299-0154
Categories
  • Drug store
  • Beauty supply store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Pharmacy
  • Stationery store
Working hours
  • Monday:6am–11:30pm
  • Tuesday:6am–11:30pm
  • Wednesday:6am–11:30pm
  • Thursday:6am–11:30pm
  • Friday:6am–11:30pm
  • Saturday:6am–11:30pm
  • Sunday:6am–11:30pm
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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