Debbie the manager of customer service yelled at me until i had a eplitic siezure.. im missing teeath ... i just wanted to ask where my money went... to save face she band me lol ... if you are handicap in anyway they try to take advantage of you...

Today I spent 20 minutes on hold, asked what my ATM withdraw limit was, and got hung up on. This is a typical experience based on the years I’ve been with TCU: worst local bank and worst credit union in the region. My mom has been with them since forever and that’s the only reason I keep an account active.

I havent even made my first installment yet and I called on 2 questions and the teller wasnt pleasant and seemed hurried, absolutely no personality or warmth in her voice at all. Okay, I understand they may be having a bad day or bogged down with paperwork, but a little pleasantry can go a long way.

Think twice and watch what you sign by them they are terrible i was a victim of mil tarty scammers ii reported to the fbi federal trade commission and local police. they all agreed it was not my fault but the bank.. the bank never checked the deposit directly to see what or where it is at. the bank made agreement with the bank. not to ask me for the money back. im disabled women and who has a disabled mother who has 6 strokes how am i supposed to pay 7,000 back i found out more information about teacher credit union. the tellers are not supposed to take money from a forgein country unless approved by the federal banking system and manger and stop hold. they are supposed to put a 5 to 7 days hiold call the person to ask if they knew the person or met them. they can not turn you over to credit debt collection they have that them self. and they can not take anything if you get less then what you make

Hello if u dont have to get a loan with teachers dont because they have bought out lakeside federal where I had my loan at and they stop taking my payment out of check without telling me and waited three months later telling me what had happened and I need all three months now later then that following Monday it was rude and ignore of them I cant wait to I get my loans paid off and my whole job had bank accounts and loans with them like about 100 or more people well lets just say about 5 people have one now this is the worst place to ever get a loan If ur a month behind they are taking ur car if u have a auto loan never again having a loan with them again

I love my tcu they are the best.

Excellent customer service

Amazing staff.

Awesome staff!