While I appreciate the work the employees do and the store itself, prices are exceedingly high at this location. Frequently, clothes are priced strangely high in spite of being used and sometimes having notable wear and tear or smells. I always thought of goodwill as a haven for people to purchase nice clothes without the financial burden of buying them new. That’s why we donate them for each other to benefit from. Yet, prices are can be just as high as buying new. Specifically the prices are contorted in their black tag fashion section. However, escalated pricing can be seen elsewhere too. What is the point of this? Your business acquired the goods for free. Is the extra money going directly to your low income workers to substantially increase their salaries and benefits? If so, great. Or is it further padding wealth at the executive level where more money is unnecessary?

Dont bother, prices are absolutely ridiculous.Used to shop here regularly and loved it. Apparently theyve had massive turnover recently and it absolutely shows. Hour long waits for donation, lines that wrap the store to check out with one or two cashiers, aisles dirty and too narrow. I found THREE products on the floor priced at $4 and they still had their original store tag for between $2.50 and $3. Less than two weeks to halloween and they have less than one row of costumes, and the are MESSY as hell. I now take a 45 minute bus to the next nearest shop

Each Goodwill has its strengths.This Goodwill has a HUGE dvd section, vinyl record section, furniture section (heavy on the chairs), and womens clothing & purse section.Probably one of the largest furniture chair selections at a Goodwill in the area.I dont know who priced some of the items... but THANK YOU. Found a new Wooden Chess Set for $2.99! Ive found new high-end womens clothing here (with tags) for less than 5% of tag value! So, if youre into items I listed on my first paragraph, this Goodwill is a must visit.Mens section is small. Beware, guys. (Lol!)Only thing Id recommend is showcasing purses/ bags behind the counter by spreading out the merchandise. Somewhat hard to inspect the items there when its all packed tightly together.5★ experience overall. Friendly employees & store is neat.

An enjoyable thrift store; its well set up for navigating aisles and the staff is pleasant.Pretty good merchandise, too! Prices are reasonable, not rock bottom not too high.

1) Arbitrary rules regarding drop-off. Prepare to wait in line to be told “no furniture - we’re full” but they’ll take everything else. No way to find this out until you get there. (So don’t rent a truck!)2) Management doesn’t care when informed about selling stollen items. They’ll argue that it is rightfully theirs because it was given to them. Will not set aside items while waiting on determination of rightful owner. Instead, they’ll continue to insist it’s theirs unless you buy it. Skeezy and uncomfortable.3) I’m all for reuse (it’s not all about price), and there are some really good deals, sometimes. HOWEVER, there are also many, many, many items priced above new. So if (despite the above) you decide to go - know the standard retail price of the items you have in-mind. If in doubt, price check in store (oh, bad cell service in the building. Nothing they can do about it, but just a tidbit).4) Remember, your neighborhood probably had a Buy Nothing Facebook group (yeah, tisk tisk Facebook, but dummy profiles abound in those groups OR find a neighbor that is part of one!) great way to give and get locally - and know your items are going to use :)

Ughh, what a stressful location...Ive only been here for a month but cant believe people actually line up around the corner to donate, impeding traffic along the way. It just really shouldnt be allowed or they should re-route it to the other adjacent street.Besides that Ive discovered that their prices are suspect. I even had a confrontation with the check out clerk who tried to reprice something at check out...a bag of wires (???). So yeah...not going back there.Plus they should really relocate or figure out a better donation scheme (in the Bay Area and Boston they had Goodwill trailers that were pop-ups to divert traffic. That seemed to work well).

The store is good. It has a wide selection and the staff is friendly. However, its incredibly long to make a donation here. Theyre very poorly organized. Youre better off looking for another dropoff location.

A pretty good Goodwill, hence the 4/5 stars...As you walk in the front doors you will have a broad view of the entire store. Jewelry and collectibles are laid out on the right, clothing in the middle, check out line on the left, furniture in the back right.The clothing was sorted well, mostly by color and appropriate sizes. Really not much out of place which is surprising for a store this size.I was in on a Monday and pretty much only had my eye on the pink $1.79 tags but most items seemed to be reasonably priced. Ive been to a few goodwills that had way too high of prices for what the item was worth. (example: $14 childrens shoes from target for $12.99 :/ )I browsed the art/frames selection and was less than impressed. A small inventory with mostly poorly taken care of pieces.The parking lot is just OK. Not super huge and the spaces are long and narrow.Overall I would recommend giving this location a try if youre in the area.

So much fun and found some nice treasures will definitely return

Donation hours are a scam! I tried to drop off a small bed frame twice, both within donation hours listed on Google. The second time I called ahead and was told that donations were being accepted. Both times the donation entrance was blocked. The website says furniture donations are accepted, but I was told by the attendant that they are not. Get it together!

Clean store. Easy to navigate. Always long lines for drop offs

Great experience dropping off. They took all of the items I had, and there was no need to do by the dunno afterwards. Thank you!

The best location of all goodwill stores.

Decent selection from all the families in the Ballard area but holy hell the drop-off line is horrendous. I was peppersprayed in a drive-by assault while waiting in line to drop-off items by car. Goodwill does not have cameras and provided no help.

I enjoy going to the place and find good values sometimes. However in my opinion they overprice stuff too much and a lot of it is junk and/or it doesnt even work!Another thing I dont like this is Goodwills policy of only giving you credit on a debit card type of device, when you want to return something, makes it very hard to want to even buy anything over $50 because if you buy something for $200 and it doesnt work youre basically out your $200 and youre forced to go and buy stuff from Goodwill for that amount of $200. In my opinion there should be a certain level that should go on Goodwill debit card, lets say fifty bucks and the rest of it either gets paid back onto your debit or credit card and/or in cash if you bought it in cash. That way somebody doesnt feel like they just lost their money in purchasing something of a higher value from Goodwill.Plus at one time you could actually find usable good quality musical instruments and devices and various a but now all of those things are non-existent. I cant believe its because people arent donating them, I think its because probably Goodwill is grabbing a hold of them and selling them to a higher price customer.

A really well-stocked location! They were busy, however that did not drag the good customer service down 😊

Fun shopping. Friendly staff. Selection is always changing. You wont get bored.

Love this branch more than the ones on 145th, the Ave or SLU. Well balanced and better curated. Each time I have an item that I want to find thrifted, I find it here!

Good deals! Clean & organized

Was hard geting get into parking lot .2block d r op off donations was blocked in front handicap parking .had pull otherside and in front said oneway???? So had park in back??

There is something therapeutic about shopping for the sake of shopping. I think it is important to bucket your time so as to have plenty spare for going to the Goodwill. Ballard Goodwill is a bit off the beaten path taking up in an old decommissioned Safeway store located on a corner lot with plenty of parking. But no necessarily ample parking as it turns out that hiding off the main drag makes this a ultra popular store and donation center. At times It can get downright hard to find a spot to park. And if you are looking at dropping off some items lately the line goes all the way down the street. A little further north and It would easily be mistaken for a border crossing. Now, getting back to budgeting your time let me just say that reading this is not an effective time budgeting tool. And if this is your first trip to the Goodwill...well? Thats surreal. Everyone else.... you know what youre going to do when you get there. So get there already. Just remember if youre not having fun - youre doing it wrong. Tootles

I felt a bit stereotyped. The changing room attendant didnt have much else to do but stare at me and he made me count out my items i doubt he does that to all vomit

I will say it was nice to walk in and find really cool stuff like I got my sis a Wonder Woman pic frame and a cool wine picnic kit for myself 💪😎💯

A thrift store with over priced stuff. What more can I say 🤔

They stold my wife’s 14kt gold bracelets! She lost it in there store was told when she called that they had it and when she went it they don’t know what she’s talking about!! The manager acted really concerned and was some what helpful I guess. But she’s devastated..

One of the best places in Seattle to save money on a variety of goods.

This is a large Goodwill which allows for a decent amount of things but that’s pretty much all that’s good about it. Housewares are extremely poorly organized, it’s nearly impossible to get anything from the shelves without knocking other items around. Furniture section is also messy and poorly organized. Clothes are arranged absolutely nonsensically which makes it extremely difficult to find anything. Shoes, like the rest of the store, are beyond messy and just thrown onto shelves. Prices are absolutely abysmal - I will never be able to comprehend how this store can justify charging $25 for a used shirt which they received as a free donation. I have found identical items at upscale consignment stores in the area for lower prices than this Goodwill. To add insult to injury the cashiers are nearly always rude. I have had a single positive experience with a cashier (a nice woman with short hair, I wish I remembered her name to praise her) in the dozen times I have been here. You can find an occasional gem here but in general not worth the treatment from the staff or the absurd prices. You’re better off driving out to the suburbs for your Goodwill experience. I can’t comment on the donation process under normal circumstances, but I will say under covid it is absolutely nightmarish, with multi-hour waits that impede traffic for multiple blocks.

Donation process is painfully slow. I hopped in what looked like a short line (first time in months Ive identified an opportunity to drive straight into the lot vs wait 5 blocks), and still waited over an hour. Half the time Im here the staff is rude for no apparent reason. They must be as frustrated with customers as customers are with the process.Highly recommend the other donation locations (24/85 and 15/85) as they are speedy with pleasant staff, but sometimes this location is required due to item type.

The inefficiency of the donation line is ridiculous. Incompetence causes terrible traffic and hour long waits when there are less than 10 cars donating.

Large store, well sorted, good prices.

Its popular cuz its the only thrift store around here anymore. The other Goodwills are better stocked. Sept frr auburn they really suck

This large warehouse-style Goodwill is the largest Ive ever been in. Parking is adequate and access is easy off of Interstate 5. Keeping with the size of the store there lot of clothes, shoes, obsolete electronics/cameras, household goods - like plates, glasses, pans, implements, etc In the electronics section I bought a replacement for the Comcast remote stolen from my Moms. Some art, too, and lots of books. Toilets for customers, but fragrant!

I waited in the donation line for an hour before being told I couldnt donate my item. Afterwards, I checked the website and the exclusion wasnt listed. Im frustrated because I logged out of work early to make the donation time-slot.Im also frustrated because the donation area could support two cars, but only one car was allowed to unload at a time. When I suggested efficiency, the worker told me they lacked the manpower. I saw three fully capable workers so what I assume he meant was a lack of MANpower and work ethic. That was mean - but no thanks to Goodwill - Im exhausted and dehydrated.

Over priced goods. Underplayed employees. For profit business. JUST SAY NO! Don’t give them anything or buy anything. Your not helping.

This location is clean and no bad odor inside the building compared to the Seattle Dearborn location. Plenty of nice clothing and other accessories to choose here as well.

Great deals and friendly people!

Been here quite a few times and am disappointed literally every time. There is nothing good here and the line is always like 15 people long. Worst goodwill Ive been too, unfortunately because its the one closest to my house :/

Overpriced - Save your money for a different Goodwill.Ive been shopping at this location for nearly 8 years and I think that has come to an end. Ive always given them business but I just feel sick when I look at their tag prices now. Recent management changes or something has led this store to Jack prices way up.Theyre pulling tons of stuff out of the normal section, pricing it way up and labeling it as Fashion Focus. Their prices are way off, anyone with a phone and eBay can tell that.I photographed just a small sample of what theyre marking as Fashion Focus and putting high prices on. See pics.Worn, donated Levis for $25-30?? Out of fashion 7FAM jeans for $50?! The prices are laughable. I typically see the same brands/styles at every other goodwill around here priced at $8, 10, maybe $15 at most.It really takes the fun out of thrifting to see this.

They were being very safe. It was getting crowded. But they did follow the rules. The employees were very nice.

Busy, busy, busy! Popular place, for good reason, they usually have a good selection to choose from. I know I almost always score some deals there. Most recent visit I was dropping off a donation. Expect to wait a little or come at an off hour because I was far from the only one making a donation. Maybe thats why they have such a good selection there!

Very expensive. It look likes a retail stores not a thrift store. Most of the items costs more than the real values.

Easy to drop-off....

Priced pretty high and there are no organized sections for sizes above an XL in womens! the average size of a woman in the US is an 18, which is usually an XXL. get with it ballard goodwill.

Employees always seem to be pretty nice. The clothing and shoes seem to be a little on the pricey size but great deals on the furniture. Monday’s are $1.99 color tag day sale and I am always able to find some fun finds!

I advice to not donate here. Donating anything requires you to queue in your car for approximately 45 minutes. Everything looks so inefficient. Once your car is in the queue youre on the hook since theres no way out until you donate. If you value your time then consider donating somewhere else. They seem overwhelmed here.

Staff followed me around the store today as if I was going to steal something. I talked to the manager about it and he responded with…you look like the type…

Friendly store. Good selection of goodies.

They have a great selection of baby books but their baby clothing is disappointing. The store is also very busy.

High prices and the service was very poor customer service 😢 and was treated disrespectfully and made to open my bags up not cool!!

This is a great one! The employees are happy, helpful and fun. Great selection, lots of room. I could have spent hours there. This is how a Goodwill should operate. Take note, capitol hill store.

This rating is for donation experience only: DO NOT COME HERE TO DONATE. LITERALLY took me 90 minutes waiting in line. You drop off things in a blue giant bin and drive off. How is that even possible to take so long??? Do not waste your time waiting here, go somewhere else with your stuff. This is my first and last time here.

One of my favorite places to go junking! Today I got a Vince Camuto leather satchel for $14.99!

Legitimately the worst donation set up. With 4 cars in front of us it took 45 min to drop off a donation. The set up is not really social distanced but so inefficient causing what should have been 10-15 min max with covid protocols to three times that long.

Good options great price, I always find the things I need here, hella people always donate

Love the ballard goodwill.Always have good stuff at decent prices.

Waited 1 hour in drop off line.

They did not accept my drop off because I was not driving a car. I walked there.Ive always enjoyed shopping and dropping off at this location. However, requiring an idling car to make a donation warrants a one star review until an alternative is offered.

Wear a mask over your nose or dont even bother. The store is fine. The adherence to COVID protocol is iffy at best.

I was in and out rapidly. Although the people going in were monitored, it was still a bit crowded understandable that many families are in need.

Too many people considering covid. Parking lot nearly full. One employee ride but cashier nice.

One of my favorite places to browse in town! Ive been going here for over ten years and I have found fabulous unique items as well as everyday needs. The staff is also always friendly and very helpful and for a thrift store, it is very clean and organized.

DONT DONATE HERE. +1 to every other donation experience— my friend and I nearly had an aneurysm trying to comprehend their set up. They never have a new, empty bin ready so they’re constantly pausing to rotate out and only allow one car at a time despite having three different lanes.It is the definition of inefficient and took over an hour. I’m surprised they haven’t had the police called for the enormous line that they allow to go around the block.

Always provides a robust selection of shoes, leather goods, furniture, and womens fashion forward clothing. Get there early on Monday tag days!

Nice staff, merchandise depends on donations and when it gets on shelves.

Good prices,lots of last minute Christmas gift ideas still available,and the wait in the check out lines wasnt too bad....about 2-5 minutes.....also very friendly store employees.... definitely worth checking out.

Great location, small but a wonderful rotation of items. Employees were very nice and helpful. Clean and organized store!

Found a couple more owls for my wifes collection, its her favorite! Never know what you will find.

Overloaded, had to wait 25 mins to drop things off on Fridays. Perhaps other locations are less busy.

Rude, unhelpful, uncaring, need I say more? Its a larger store so has a bit more to sell than maybe the smaller stores. But they are way overpriced and have tons of back stock with no one interested in getting it out on the floor. They have a line of cars outside lined up all the way down 8th Ave for 4 blocks to donate! Wow! What? Thats really awful since this place doesnt care to help those in need, its ALL about making $$ that the big wigs get, forget the small people working at the stores! Save your time, donate to a better organization and shop where your $$ make a difference for those who really need your help!Not recommended!

Most poorly organized collection site ever !Very slow and no gratitude shown.

Current instructions for drop-off due to COVID-19 are not available on the website. Anyone intending to drop off donations should be prepared to arrive at least an hour before opening, or wait up to 90 minutes as of 09/21/20. Due to popular demand, waiting line can extend up to 60th Ave NW if not longer.Rating is only for current situation and set up; to move things through faster, Goodwill could easily set up three distanced donation stations due to length of parking lot, but they only allow one vehicle at any given time to drop things off.Make sure you can handle anything you drop off by yourself; Goodwill employees cannot assist you in any way.

The people inside are very nice, but the donation receiving team is beyond rude. It’s like they get pleasure in being jerks. It’s happened so many times now, I’m finding a new place to donate going forward.

Always a lovely time at this store. Its well organized, cashiers always keep the checkout line moving and the assortment of items and clothes is always interesting and decently priced.

Stuck up employees who dont think they need to actually speak to people who are trying to donate things. Dont go here. Go somewhere else.

My absolute favorite goodwill for household items!

A great place for treasure hunting

It was great ! Lots of parking, huge selection, and the people are really nice.

Friendly staff, unique finds, convenient parking lot. I would have given 5 stars but often times the clothing seems pretty overpriced. However, those items might just be worth the high price.

Ballard Goodwill is a excellent place to drop off unneeded items the line gets long but the employees do their best to keep things moving dont expect to get in and out quick if youre dropping off something. After you drop something off you can always go in the store and look for something new to purchase. AAA+++AAA

Nice close a bit pricey

Good place

The sizes on the racks are all mixed up, but they place is huge and has some great stuff

Loved this place.

Picked up a new granite countertop for a couple bucks. wife hates it

My lady friend and I love this version of The Giodwill Shopping Experience. Consistent Value!

Always find super nice stuff here!

One of the better locations, descently clean too.

Good things about this goodwill: the selection is plentiful. The quality is usually good (but be careful for holes or stains on clothing and furniture etc) and the turnover is genially fast so you don’t see the same stuff week after week.Things i wish would change: the prices are sometimes over retail for the same item new (particularly kitchen items and recognizable brand clothing). That said often enough you will find something unusual at a price that keeps you coming back. Just don’t get lured into buying the other stuff that is not a good value when you find that thing you love.

I was tempted to give one star so I could get all the good stuff, but truly amazing merchandise, friendly staff, fantastic finds, and fair prices. Lines are a bit long to check out, but well worth it!

What a clean & organized store! Thank You #alittletreasure❤

COVID-19 update: not currently accepting walk-up donations. Apparently Goodwill prioritizes cars and blocking 8th Ave.(5 stars because I still love this Goodwill and support all of the work they do. Im just mad about cars.)

Great place, pretty decent deals!

Some say its the best Goodwill store in town. I agree—their selection of furniture and household items is great for a thrift store and the quality is pretty high, too. Clothes are alright there but you might get a bargain on good shoes. Special call out to their holiday themes likes the Halloween. I found all I needed for under $50!

I just scored another amazing deal. Best goodwill in the PNW, but dont tell anyone.

COVID-19 report: I went on July 15 to donate many boxes and bags from quarancleaning. I was there about 10 minutes before 10, hoping the line wouldnt be bad if I was there when they opened. I had read to prepare for up to an hour wait. The line was already two blocks long when I arrived, so I did wait almost exactly an hour, but I was ready and the stuff is out of my basement now so Im happy about that. The store was managed well as far as tracking how many people went in and out (I assume they were checking for masks too). Bad thing is, like every where else, dressing rooms are closed. So wear your unitard to try things on over.

Plan to wait if youre dropping things off, I had a half hour wait, and I showed up at 9:55. On the other hand, once you get done with the line on the street, they are managing things very well, getting people through as quickly as is possible.

The staff is friendly, nice stuff but it’s way to expensive. 34$ for a flannel. Ridiculous to sell used clothing at this price.

I am retired and enjoy fixing or taking things apart. Goodwill is my treasure chest of hard goods calling to me from my workshop.

This Goodwill is amazing. Today I was shopping for queen size sheets. I found two bottom sheets, one pima cotton and the other Egyptian cotton, two top sheets and four pillowcases. All were top quality 100% cotton, they cost $5.99 each. The staff was very friendly and helpful. Even though I needed extra help they made me feel comfortable. There is a good parking lot. The only thing you need to watch out for is that the site is very busy. I avoid it on the weekends.

If you are going to donate, be prepared for lines. Seattles generosity is in full swing again!