Unfortunately this organization is no more. Their customer service has deteriorated. The worst office is that of dr. DeCastro and Serrano. Both doctors are good but their staff are running a prison not a doctor office. They have no etiquette or care for the patient. Extremely rude and low class.

I believe that the Annadel Medical Group is no more, and the group joined Meritage, a large group of physicians that started in Marin Co. It is not part of St Josephs Health like Annadel is and has no religious affiliation. On the back of the Annadel doctors business cards it states that they are the hands of Jesus. My experience with Dr Morris, as a senior patient in intractable pain for 8 years, was that she is more like the hands of the Devil. The young, blonde, ER Physician at Memorials ER and her assistant Sean RN also treated me like the hands of the Devil. Almost all of the younger doctors who were hired by Annadel/St Josephs left for Kaiser and Sutter after only a year or a few years and others who stayed in their same offices switched affiliation to Northern California Medical Associates which is also based in Marin Co. Something was very wrong with St Josephs Healths, based in Orange, CAs administration of their Annadel Group, since its inception, and something is very wrong with the ER at Santa Rosa Memorial where they are all member physicians. Annadel Group went bankrupt in about 2008 or 09 and reformed after accepting more insurance plans, not just Catholic ones and hired new doctors in about 2010. Hopefully, the doctors offices and the ER at Memorial, still under St Josephs, will be administered with higher standards in their treatment of patients in the near future.