Dont be LATE! You will lose your appointment if you are more than 4 minutes late. When they say to arrive 15 min. early, they MEAN IT! Now let me tell you what to expect. Excellent Doctors and Staff. Very friendly, competent, and knowledgeable. You get a copy of what the Doctor expects from you, your medications, and your vital signs. Also have a calendar so you can book your next appt. Get a business card for your Dr. so you have a copy of your Dr.s name address and phone number. You will also get any info on tests you need to arrange, MRI, CAT Scan, etc.