I had a great interaction with the Patient Councelor and Team Leader Michelle Smith. She was caring and informative. I decided not to go forward with the LASIK surgery, because I was not comfortable with taking the potential risks.

My experience with furlong vision correction for LASIK was excellent. I dont usually write reviews but wanted to for this experience since I relied heavily on reviews when making my decision.From the beginning, they were up front with everything I should know, and were extremely knowledgeable. It also helped that they take care of the San Jose earthquakes! They had excellent covid-based operations as well, which made me feel safe.The day of surgery, it was very smooth and fast. They walked me through everything as I was doing it and I was surprised at how quick the procedure felt.Came back for my post-op appointment and so far seeing 20/15! Thanks a bunch folks!

I had PRK. Life changing.Staff are very professional, well-informed, and organised.Compare and contrast this with my other review of a Bay Area Lasik provider and the differences are night and day.Come here, your eyes wont regret it.

Dr. Furlong and his staff are amazing! I received advanced lasik surgery a few days ago and was initially hesitant as I have smaller, sensitive eyes. Being a glasses wearer since I was 10 years old and taking years to learn to put in contacts this was a dream come true to me. The process was simple; I just had to be out of my contacts for 7 days before my pre-op appointment and the surgery. The surgery itself took less than 10 minutes and I was in the office less than an hour. Everyone along the way was very clear, concise, and professional. My hesitations werent an issue at all and I could immediately see more clearly. By the end of the night I had 20/20 vision! I want to say thank you to Dr. Furlong for such a great experience and I feel fortunate to have an opportunity to see the world differently from one of the best vision correction Drs. in the country!

Super weird experience. I went to them for a Cross-Linking procedure. The initial setup for testing for Keratoconus was super easy, they were great to work with.After the diagnosis was confirmed, and I went to setup an appointment for the actual appointment things just went to hell.I called and ask for them to start the paper work... They did NOTHING for 40 days until I called and asked why nothing was done.Id call and ask for procedure code, so I could get an estimate of costs from my insurance company. Theyd refuse to call me back.For about 2 weeks Id call every morning, be told Id get a call back before I closed.I NEVER DID. It was an absolute nightmare.I cant trust them to return a phone call about simple procedure information, I cant trust them to do surgery on my eyes.

Id been dependent on glasses since kindergarten. Finally, over the last few years, I was considering LASIK. Once I discovered the world-class expertise of Dr. Furlong and Furlong Vision Correction, I knew it was time to finally do it. I couldnt be more pleased with my decision.They made the process so easy to understand and follow with clear education every step of the way. My wife was able to watch my 11-minute procedure from a viewing room. A nurse walked her through every step, while Dr. Furlong was doing the same for me in the operating room.I was amazed at my ability to see just after the procedure, with a very rapid recovery. Thank you, Dr. Furlong and team!

That was such a weird experience. The front desk staff were very nice, and then I have my exam and when I asked questions about the next steps the nurse became really frustrated, gave short angry answers, was on his phone while consulting with me. I had to just walk out I was so uncomfortable.

As an optometrist myself, I know there are a plethora of options to choose from in regards to refractive surgery providers. I wanted to go to a facility I trusted and Furlong fit the bill in so many ways. The entire staff are efficient, thorough, and extremely knowledgeable. On the rare occasion I had to wait, it was for a very short period, and I never felt rushed out. My vision now seems sharper than ever and my eyes feel so comfortable. I cant recommend this facility enough.

EXCELLENT experience. Would do it again (though I’ll never need to lol).-my current state: 24 hours after my surgery and I’m seeing at least 20-15 (the lowest line on the chart, I think I could see more). I currently have some halos around lights that has already significantly subsided in the last 24 hours (this is expected and will go away I’m told). I had some stinging pain for the first six-ish hours that went away with the numbing drops they gave me. Two naps yesterday and I was good to go. Prior to surgery I was nearsighted, -4 and -4.25, with astigmatism in both eyes.-COVID ready: this staff and clinic is totally COVID ready. They have cut down on their appointments to space everything out. Standard pre-entrance protocol: over-the-phone health questionnaire, temp taken at door, mask required, hand sanitizer everywhere. I never saw another patient. Rooms are clearly marked as to whether they have been sterilized or not. Instruments were cleaned before and after their use on me.-great doc: Doctor Furlong is an awesome dude that clearly knows his stuff, has a warm personality and has massive experience. He impressed me first during the consultation when, after a litany of digital tests completed with state of the art equipment, he examined my eyes with traditional optical equipment. By this he showed me that he embraces the latest and greatest tech but doesn’t completely depend on it, and wants to confirm everything with the old tried and true optical analog tech. I love that, and got a lot of confidence from this.-great staff: I interacted with several staff during my consultation and surgery. Each one of them was knowledgeable and friendly. I felt I was in excellent hands at all times. Additionally they were each positive and excited for me.-cooperation with my eye doc: my eye doctor is Dr. Ratinoff in Palo Alto. Dr. R referred me to Dr. F. The cooperation is seamless. They update each other on progress and status. I paid once to Furlong Vision and that has taken care of everything.-I have video of the surgery and it’s amazing: with covid rules, the viewing room for family / friends is closed. A staff member (my counselor, Phillipe - same person caring for me in the consultation and on surgery day) kindly used my phone and took a video of the entire procedure. It’s honestly so so incredible to watch and truly re-confirmed my confidence in the entire experience. I’m so happy to have the video! I’m kind of into that kind of weird stuff so I love watching it.All in all just simply an amazing experience, not just a surgery.....

It has been a several years that i had my lasix surgery. Best decision yet! The staff and Provider at Furlong Vision Correction were amazing. I have no regrets of having my surgery. The only regret i have is not doing it sooner!! Its worth it!!

Was told to come back after a few months for a vision field test. When I called, the person said she would have to check on it and call back. That didnt happen. Dont take vision insurance. $350 for an general eye exam. Have to go elsewhere for eyeglasses. Overall, poor service.

I had LASIK performed by Dr Furlong on 21 July 2000. This was not all that long after the procedure was finally approved in the USA; Dr Furlong had been performing it in Canada and teaching internationally prior to FDA approval. When I learned he’d fixed Steve Jobs’ eyes, and those of many players on the 49ers team, I was intrigued; one meeting was all I needed to know I’d found the right doctor and clinic. I paid out of pocket; no insurance covered it back then. The procedure went beautifully, and my vision went from legally blind to 20/15.I’m now 62, and remain ecstatic over the amazing results, almost 20 years later. I have a pair of 1.75 “cheaters” from Target I use to read in poor light (menus, pill bottles at night, etc) and that’s all I need. My head swims when I consider all the thousands of $$ in contact lenses and supplies, and in prescription glasses and sunglasses, that I’ve saved over 20 years.We’re now living on the East Coast. My 17 year old daughter is yearning for the day when she is old enough to have the procedure... so we’re planning on a trip to the Bay Area in the summer of 2021!!!LASIK changed my life for the better in so many ways. Thank you, Dr Furlong and staff; looking forward to seeing you next June (year)!!

Had lasik; went very good and I see 20/15

My wife had LASIK done here and had a great experience. Friendly and professional service with fanatic results.They do a great job of making you feel comfortable and informed throughout the process. Highly recommended.

Very disappointed in Dr Furlongs office. 2 stars because they were quick to schedule an exam and take our money, but it took them over 1 month to send the referral to an optometrist for the contact lense fitting. During normal business hours that should take no more than 24 hours.

AmazingHad my surgery done here a week ago and the service was amazing. The staff were very professional. My overall experience was just wonderful.

Good result for an extremely nearsighted person. I have a -10.0 correction, which means Im not a good candidate for LASIK (cornea isnt thick enough for both the flap and the ablation). 20 years ago I had PRK on my non-dominant eye, and while it got me to functional, it wasnt perfect. So I put off correcting my dominant eye. Finally decided it was time, and met with Dr. Furlong and his staff. He took all the time I needed to explain how PRK had changed, how my results might be different. Recovery from the first one was a bit tough, which wasnt surprising given the trauma to the eye. I had some odd optical effects, but now at the 9 month point they are all gone. And I was still a touch nearsighted. He explained at my six month follow up that with high correction patients, they are very careful not to go too far, and that sometimes that means that an enhancement needs to be done. We decided to do that to get rid of the last -1.50 of nearsightedness. I had the enhancement performed about a month before leaving for a cycling trip in Italy, and it was fantastic to get up every morning on my trip and NOT stick a contact in either eye. Ill leave the dominant eye as is, since Im now in the presbyopia phase of life and the slight nearsightedness in that eye works as reading glasses.

We did an extensive research for my wifes Andreja important step as eye Lasik surgery is. We included Furlong Vision in that research. It was also recommended by our friend Melissa who did her Lasik with them many years ago and is still excited with the whole experience and results.The information session with Dr Furlong himself and with his staff went very well. We had a chance to see all the options available and that our questions/concerns be addressed right away by Dr. Furlong.The most helpful approach and attentivness we experienced was from Erin, who is part of the Financal Department there (but she does much more than that.) She was very flexible to even meet with us last moment on a very busy Friday and to help us figure out the most practical solutions- wheather it was about financial part or what to specifically expect part.She was always friendly and enthusiastic whenever we approached her with new questions. The company is lucky to have someone like her dealing with people having such a crucial decision in their lives.We also want to commend the front desk staff, including Carol , who were always so friendly and curteous no matter how busy they were(we have to say that some days were really busy in the mornings.)Surgery day went great-organized and synchronized by all part of the staff. My wife felt it went super smooth. The follow up was something we also liked and which showed us how they really care about successful long term results.My wife Andreja says she feels like new with the quality of Lasik surgery they have done. It has been few months now for her and she loves it every day. Highly reccomending Furlong Vision as the best option for the South Bay area and beyond.

I recently had lasik eye surgery and there is no words to express my excitement and happiness Furlong vision correction has change my world for the better, i can now see my face without glasses for the longest i can remember. They are very profesional and very friendly. The surgery was as fast as 15 mins and The next day i was able to see very clear and i was able to drive. The recovery was fast, no swollen eyes, no red spots in my eyes and no pain. I was able to sleep very well on my first night without having to take pain pills. I so recomend this clinic without a thought!!!!!

I had my LASIK done here 10 years ago and had a great experience. Also referred all my friends and coworkers there. I know lots of people that have gone with Furlong and are very happy!I contacted them today as I needed some information and they were so friendly. I recall my LASIK experience to be awesome. I really would recommend Dr. Furlong. He is very personable - asked me about my snowboarding skills and what Tahoe resorts I go to - as hes a skier himself. I recall making appointments with the 2 top Dr in the Bay area and ended up going with Furlong because they were more genuine. For the other dr, I had to re-schedule my appointment < 24 hours because I became very ill. I even had a physicians note but they treated me very Poorly - said they would have to charge me for my initial visit now bc I canceled the original consultation. I had the flu so did they really want me to go and infect everyone anyways when I had an MD that told me to stay home? Sometimes people just get sick last minute. Dont go to Dr. B**di.If I were to get my Lasik again, I would be back to Furlong!

They have snacks for you while you wait.Waits arent that long.My advice: come prepared. Check out different doctors before you commit to any and ask Dr. Furlong as many questions as you can while youre with him before the surgery.

One of the best decisions Ive made in my life!It took me about 2 years before I actually made a decision and not to sound super corny or anything... I shouldve done it sooner! Its definitely easier saying that knowing my LASIK surgery went well so I completely understand anyones fear or hesitation with actually committing.Dr. Furlong along with his staff were incredible throughout this process. They made sure all my questions were answered, any fear assuaged, and were just in general very pleasant people to be around :) From my consultation to my post-op, the whole process was easy. They mostly perform the LASIK procedures on Friday and youre ready to go back to work on Monday which is super convenient.I would definitely encourage anyone thinking about it to go do the consultation to see if you qualify. Dr. Furlong and his staff are completely honest during this portion and I actually had most of concerns and fears addressed during the consultation. It from this appointment, I knew I could trust Dr. Furlong and his staff to handle my eyes.The actual procedure itself sounds worse than it actually felt. The actual procedure was for the most part painless and at the worst part, it just felt slightly uncomfortable. The night of, after my procedure, I did feel a little stinging but I popped a benadryl and just went to bed for almost the entire day and woke up feeling great! My eyes felt completely felt normal the day after and to my surprise had better than 20/20 vision!Overall, I had a wonderful experience and highly recommend Dr. Furlong and his team! They also accept FSA!

Had LASIK here about a month ago. Everything was very efficiently run (lots of digital reminders, on time appointments, etc.). The office is conveniently located next to VTA light rail (in case you have nobody to drive you) and very comfortable/up to date. The staff and doctor are very friendly and knowledgable.And, I suppose most importantly, my operation was a success.

Free Lasik evaluations with Dr. Furlong and Dr. Sane.

Amazing!