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Indian Health Center, Pediatric Clinic
2039 Forest Ave, San Jose, CA 95128, United States
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Indian Health Center, Pediatric Clinic

Comments
Me
Review №1

It’s sad because the Doctors are amazing but the front desk staff is horrible. They always forget to follow through on what they tell the parents. I’ve had appointments not been made after they confirmed me a time and date. Also, with COVID, most appointments are zoom but they do have some in person but it seems the nurses forget that. I’ve had five instances where am told my appointment is in person, get the confirmation call and told again it is in person. To only arrive that day and they tell me it’s via zoom and they give attitude and try to blame their mistake on me. That is not ok. The front desk and medical assistants should be more cautious and professional because they make the clinic and doctors look bad.

Ha
Review №2

Doctor Jenny Ngyen is one of the best, most caring and passionate doctors that I have ever met. She is always there to listen, provide the best health care, and to answer any questions that you might have concerning your child. She follows up with her patients and she is the person I trust with providing a medical care for my child. I would highly recommend this place especially cause of doctor Ngyen, and front office stuff is also friendly and helpful.And, thank you for finding the time out of your busy schedule to discuss my sons lab test results today. I really appreciate you doctor Ngyen

me
Review №3

Yes it could be good for Indian and I dont believe they know the business culture of the US. Gave me hard time in details but good doctors tho!

Ir
Review №4

0 STARS!!! Worse place! My daughter has been sick and because part of her symptoms was having a fewer they told me to go wait in my car! Even tough she has no fever at the moment. My car is parked on the second floor and to enter the elevator theres stairs i couldnt bring my stroller, what a worse service is this! what is wrong with them! This is a doctors office they need to find a way to accomodate their patients. I tried making an appointment in advance they told me to come as a walk in, then later want me to go wait in my car! Very disappointing!

Ma
Review №5

Amazing service and very friendly

Be
Review №6

I chose 3 stars because attending doctors for me is very good in terms of kindness but they have declined in several things in the first place if you arrive after 7 minutes they do not attend you and if you arrive 20 minutes before they make you wait an hour another thing I had a very bad experience with one of the receptionists my son was going with skin irritation in the hospital they had told me that he had allergies but that they needed to send him with a specialist so the receptionist asked me to go out with the child who will take him to the car because They did not know if it was contagious what he had I did not like his treatment and the time they made me wait is not fair to me ...

Information
1 Photos
6 Comments
3.7 Rating
  • Address:2039 Forest Ave, San Jose, CA 95128, United States
  • Phone:+1 408-947-2929
Categories
  • Doctor
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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