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Refresh Dental Inc
266 N Jackson Ave #1, San Jose, CA 95116, United States
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Is
Review №1

Last time I tooked my kids to this dentist was a year ago. They had been going there the past 2 years. I decided to switch dentists after they changed the front office receptionist. When we started going there it was a girl working the front office. She was good and with no problems at all. But ever since they switched her to a new guy, customer service went downhill. Im not sure if the guy has zero experience working in a dentist office, but he sure does need lots of training still. He doesnt know what hes doing most of the time. Once when I took my kids for a cleaning he failed to check first when it was the last time one of my daughters was there. So I took them all in at once only to be told that 6 months hadnt passed yet since her last cleaning and that I needed to wait one more month if not she wouldnt be covered 🙄 so I felt he didnt do his job well by CHECKING before he booked our appointment. It was a waste of time becauseI took her out of school early and had to come back with her in a different day. I was happy before he came 😔 and the experiences the last 2 times we were there were bad. Also my last appointment was canceled, because the dentist wasnt going to be there that day. I called them about 2 times to reschedule it and no one ever got back to me at all. Thats when I decided I needed to find a new dentist thanks to the poor service at the front desk.

Ni
Review №2

First I brought my kids here for a quick check. They were great! The office was pretty clean. Staff were friendly. My wife and I now come here for checks and cleaning as well.If you have kids, you should bring them here. They have their way around the kids. Highly recommended!

Li
Review №3

First time my father went to this dental office. Customer service was friendly and the dentist explained options available.

An
Review №4

Much better than my previous dentist office in term of service and facility

Br
Review №5

Quality experience. People are nice there. Did some extra work for free. Would reccommend

Be
Review №6

Dentists is nocturnal

Information
15 Photos
6 Comments
4.8 Rating
  • Address:266 N Jackson Ave #1, San Jose, CA 95116, United States
  • Site:http://www.refreshdentalgroup.com/
  • Phone:+1 408-272-1999
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dentist
  • Emergency dental service
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:1–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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