I had a lovely time at this spa. I got a couples massage; Swedish massage, scalp massage, foot scrub, and we had desert and champagne afterwards. My therapist, Carlos, was probably the most skilled therapist Ive ever visited. I dont know a ton about massage therapy, but I noticed he had wonderful technique and he did some movements that Ive never experienced before. Highly recommend!

Super friendly staff and very professional. Our group went for diamond microdermabrasion and Swedish/deep tissue massage. We all had an amazing experience. The music was calming and relaxing. I liked the cucumber water that they had in the waiting area too, for before and/or after your treatment!

Amazing spa with an well trained staffStrongly recommend this place

Love this place. I had been a very active person( running, hiking etc). But for the past seven month my job has kept me from that. Lashandra could tell. She worked out all the kinks in my body. This was my second massage. The Hidden Spa made me a believer. Also plent of products for sale. Oh and the complimentary chocolate cake and sparkling cider was a great touch at the end!

Great service and I am sad that they got closed down again. The receptionist was very professional and accommodating. Patty the anesthesiologist was very sweet professional and I really enjoyed the experience.

Such a lovely local gem this place is. My husband and I booked a couples massage here as part of our honeymoon getaway to SD and we were beyond pleased. We were pampered so well. It was much needed after months of wedding planning. Not to mention, the dessert and chilled cider at the end was a marvelous way to wrap up our zen-filled massage. The staff were so kind and friendly! The soft and tranquil ambiance put us at ease since I was a little hesitant to book with a place I’ve never been to. Did not disappoint! Our masseuses were fun, delightful, and even giggled along with us as we totally enjoyed the experience for the first time together. We definitely put this on our list of favorite places to return to when we’re visiting SD. Highly recommended. Pricing totally affordable and worth it!

Service and customer service are always great here. I came here again for my birthday to get a 80min deep tissue massage and it was so worth the money! I felt better! I am going to be setting up another appointment to keep up my routine here! I recommend this place 100%

I has Sienna for a Swedish massage. She seemed very inexperienced at her craft. The room was cold, and her cold hands applying cold coconut lotion, not oil, was not in the least bit relaxing. And again, it felt as if she was brand new, and had never been taught how to give a massage. Limp hands. Was not a good experience.I use to come to the Hidden Spa back before they changed owners a couple years back and loved them. Had some of the best massages Ive ever had there, but the new owner doesnt run the shop the same. Much lower caliber of service. They wouldnt even honor my gift card from 2016 that I got for my baby shower. 😢 $50 card had to be thrown away.

Wonderful experience. Had a 60 minute deep tissue massage session which was a gift from my wife. The Hidden Spa had a great ambience and the staff were warm and welcoming. Bruce was amazing and very attentive. Highly recommended.

Patty is amazing!

This spa is a local, reasonably gem. They are always so accommodating with bookings which is a huge plus for me becuase I am always so last minute. Patty is one of the most talented estheticians I’ve ever seen. I’ve been going to her for Brazil-kini waxes for about six months. I had a massage there recently with Truth and it was amazing!

Amazing experience with deep tissue massage. They were able to take us right away after OB Massage screwed up our appointment. Highly recommend, and the reasonable price was a bonus! Relaxing and clean facility, as well.

Im very happy after my deep tissue massage with Courtney. She is clearly well-trained in different types of massage. I told her Id been in pain from sitting at a desk for long periods of time and she knew just what to do. I finally feel like I have full range of motion in my neck and my shoulders are relaxed. I highly recommend her!

Giving a 3 star review because I have been a loyal customer for about 3 years now and I love the spa but the new ownership is TERRIBLE. I’ve been rescheduled on several times now because she always wants to “close early”. She’s also not friendly. If it wasn’t for Patty- who is extremely skilled at what she does, I would find a new spa altogether. Advice to ownership- if you want to close early so often, CHANGE YOUR OPPERATING HOURS, and stop inconveniencing your paying customers. Maybe work on your interpersonal skills as well.

Amazing 60 minute deep tissue massage! Luckily, they could accommodate a last minute request - booking, etc. was easy. The spa was clean and welcoming. Very enjoyable experience and would go back next time Im in town.

Very clean, very polite. Swedish massage was fine; it did the job. No chatter, and I appreciate that. Only complaint is that I was a bit short-changed for time. Silenced my phone for one hour. Got undressed and waited a few minutes (not unusual, of course...but shouldnt be part of the massage time). Got the massage, got up, got dressed...and the phone was still silenced. Probably five or so minutes short of an hour; not a huge thing...but still...

What a great spa, the staff is always courteous when I come here and they are so welcoming and friendly! I usually get the 90 min Swedish massage with Courtney and she is amazing. Ive never felt so relaxed as I do here, I wont be going anywhere else!

Loved the couples massage ! VERY relaxing environment ! Babe loved it so much he fell asleep in the middle of the massage. I would highly recommend to anyone looking for a great date night idea! or just to come for a stress reliever!

Awesome staff!! Very clean and hygienic Spa... Top Notch Customer Service from start to finish... Great relaxing atmosphere... Stopped by for a pedicure and Ariya (hope I got that right!!) is AMAZING!! She specializes in beach feet and my feet never felt or looked better!! So the following day I booked an hour facial with Stephanie, then followed that up with an hour full body massage with Jen... oh HEAVEN!!!! The facial left my face hydrated (pumpkin mask smelled so good!!) and with the microabrasion treatment I saw an immediate noticeable difference in my skin tone...evened out some sun damage and fine lines. Jen... she was FABULOUS!! After she finished my massage I was completely and utterly relaxed!! It was my first full body massage and Jens professionalism made me feel at ease and her great communication skills made it a truly great experience. If Im ever back in Ocean Beach... guaranteed Ill be stopping by for another visit!! Thanks to all the gals at Hidden Spa... keep up the great work!!

Gretchen is the best massage therapist ever. I can not recommend her highly enough. 10 stars on a 5 star rating.

Clean. Friendly staff. Smelled great. A little pricey.

My boyfriend and I had been wanting to do a couples massage for a long time. I researched a bunch of places in SD and picked Hidden Spa based on reviews and price. Compared to all of the places I looked at this one had the best deal. Making an appointment was super easy and they were very accommodating also. Even though the couples massage was a package deal I was still able to upgrade mine with hot stone and my boyfriend with deep tissue.When we got there the receptionist greeted us promptly and checked us in. Offered us some drinks and lead us into a cozy room to fill out forms. After that we were lead into the couples massage room. It was clean and cozy. Our masseuse asked a few questions on what areas we wanted to focus on, let us change out of our clothes, and began the massage.My masseuse was Taylor and she did a great job. And OMG the hot stone massage was amazing! It was just the right about of heat needed to loosen those muscles and it felt so wonderful. My boyfriends masseuse was Michelle (?) and he said she also did a good job. He had some tight knots and Michelle really got into them. At the end they gave us a sugar foot scrub. That was very nice too. My boyfriend has extremely ticklish feet so we asked if he can have a hand scrub instead which they were happy to do. Again, very accommodating. After our massages were over we were lead back into the first room to enjoy some complimentary sparkling cider and desserts. Nothing spectacular there but it was a nice touch to end the massage. We werent rushed at all during the whole time. We were definitely super relaxed after the massages. Especially my boyfriend (it was his first massage). He was still super relaxed even the next day!Overall, great experience and excellent massages. Prices are very reasonable. The staff were all very professional and friendly. Both my boyfriend and I would definitely consider coming back.

This is truly a hidden gem. Ive had such wonderful experiences here time and time again from waxing to massages to skin treatments, I have enjoyed every visit!

I came to San Diego for vacation and had booked a couples massage a month prior to my appointment and received a confirmation via email. When I arrived they informed me that they didn’t have my appointment on the books. I showed them the confirmation and they were not willing to honor the appointment.

HORRIBLE SERVICE by Manager named Bich and front desk staff! DO NOT WASTE YOUR TIME OR MONEY!I booked a couples massage for my husbands birthday last week and we were so excited to go because we had a nice experience there for my birthday. I get a call from the front desk lady around 10:00am asking us to push back our appointment 30 minutes due to the therapist being stuck in traffic. Fine. We show up about 10 min early to our 12:30 appointment and are put in the waiting room and told to help ourselves to water or tea while we wait to be called back. The waiting room is now littered with cheap print collateral and advertising with no music playing, where it used to be a relaxing atmosphere to unwind before your massage. The front desk girl, Linda, comes in at 12:45 (15 min after our treatment should have started) to inform us that the therapist was driving back from Yuma but decided to leave this morning instead of last night so now she is still far away and stuck in traffic and they have to cancel our treatment. We are frustrated as theyve now taken an extra hour from our day that we could have planned to celebrate doing something else. But fine again, well reschedule. Manager, Bich, was at the desk and apologized stating that they dont trust this therapist and that this is not the first time she has caused an issue with a scheduled appointment. Linda isnt able to find a time to reschedule so she said we can expect a call from her that same day with a new appointment date.No call from Linda that day to reschedule so I call the next day to follow up. Linda says they still dont have a new date/time confirmed so she will have to call back. Great. When she finally calls back with a confirmed date - 3 days after our first attempt to go in - I feel its time to let her know how disappointed we have been with the service and the way the situation was handled and Linda informs me the manager, Bich, was willing to give us a discount of $10 on our next service. $10!!!?? Seriously? Not even a whopping 6% of what we would be paying for the couples massage. I couldnt believe she really just offered $10 after cancelling a treatment and ruining my husbandss bday plans so I asked to speak with Bich again. Bich was in a treatment and would have to call me back. Linda also said she would personally text me the next day on her personal cell phone to follow up (which I thought was weird and unnecessary, but thats what she said so Ok) ...2 days later and no call or text or any follow up AGAIN. SO I call on Sunday to reconfirm our appointment time and guess who answers, Bich. YAY finally get a chance to explain how awful the experience and communication has been and discuss compensation for the extreme lack in service. Bich starts telling me that the therapist had to cancel because her dad died ((Yet we were told she was stuck in traffic on her way back from Yuma???)) and that they arent able to compensate more than $10. I explain very clearly that we arent even upset about the treatment having to be cancelled, we are upset with the way the follow up and communication was handled by herself and Linda. Bich then tells me how stressed out both her and Linda are and cant do anything else - so I reply that maybe if they are unable to perform their job duties perhaps this is not the best job for either of them. --- I obviously cancelled our appointment and will NEVER go back - which is a shame because we live a block away and like to treat ourselves to couples massages on special occasions and have had good experiences there in the past.Ive read other reviews from the past couple months stating that they are under new ownership and people seem to agree this place is crashing and burning real quick. Before even walking in to the waiting room, I could tell the place lost its class - now cluttered with advertising posters and best tanning in SD flags flying by the front door. Feels like a tacky asian massage spot, not a Hidden Spa like it once was. Get your act together.

Great customer service! Ive has their swedish and deep tissue massage and let me tell you they were amazing! The foot scrub at the end was perfect! Ive had other services done like eyebrow shaping, lip wax, diamond dermabrasion and facials..... Every single session was amazing, clean, and friendly. Been coming here since 2013, havent gone anywhere since!

I had a Swedish massage with CBD. It was probably the most relaxing massage Ive had. Would definitely recommend.

These ladies fit us into their schedule with just a days notice- Erika was my therapist and she was absolutely amazing, knowing all the right pressure points to loosen my neck and shoulders. The hot towels and aromatherapy was so relaxing, really lovely experience and highly recommended.

Always the best massage at the best price. And now 10% off Monday through Wednesday. Jared is very good. Coming here for years.

Had a great deep tissue massage here. They came highly recommended to me from friends.

Nothing spectacular.... Took over 20 min to check out... Really un did my relaxing massage. Very archaic way of figuring iut what services you got. Overall....average. Everyone was nice enough though

Great massage! Nice front desk staff!

They were great had a massage excellent very comfortable id go back for sure.

Patty is one of the best destitutions I have ever had. Very happy

Favorite place to get my diamond dermabrasion with Patty. Ive been driving down 30 mins from encinitas for over 10 years now to see her!

Jennifer gives a excellent deep tissue massage. Feel brand new!

In my opinion this place is just okay,Been there several times and absolutely nothing stands out about it.

Great experience. Its very hidden, but the therapists knew what they were doing.

UPDATE: I used to love this place but the constant change of staff has drastically impacted the overall quality.

Beverley is awesomeAnd you need to try her out.

My pedicure was great. i appreciate the down to earth staff. i will be a return customer.

Good service, hood price for local spa!

Kimba is amazing! I had only had one massage before (a gift), and it was pretty disappointing. Being a typical guy, I would never pay to do this for myself, so it was only when my wife wanted me to have a second shot that I tried this place out. I felt like I was completey high on something after my massage from Kimba. I really couldnt believe it. Not to mention the atmosphere and everything about this place is fantastic.Now Im thinking I might pay for myself.

Amazing facial by patty!

Very good massage therapist , But they need a new reception person, the young lady was rude in general.

Extremely relaxing!

Massage was great!

Clean place and friendly staff