I spent hours (literally) trying to find a vet to help Mojo. LUCKILY no one else was available. Out of all of the vets I have taken him to, this was the best treatment and most honest diagnosis I have gotten. I cant speak on other peoples experiences, but everyone there treated him like we do. He is a family member who, at the age of 13, has grown up with our kids. I am truly grateful for all they have done for him. If you wonder what kind of care your pet will get, I can tell you, you wont be disappointed.

Freak incident landed my pomeranian there near the end of a road trip. Best vet and vet tech ever. The tech was patient and kind to Jake. You could tell she genuinely loves animals. The vet answered questions about my dog that my regular vet couldnt and solved the question of why he wasnt hurt worse. (His harness saved him, as it took the brunt of the force.) Totally impressed and reasonably priced. They are my go to for emergencies, even though they are farther from me. They dont do normal vet care, but for ER 24/7 care, they cant be beat.

I went to this hospital in March as I was new in the area and my dog was very ill. It took hours and a lot of attitude from the vet technician, I understand that they have other emergencies coming in as well. It was a terrible experience here. Unfortunately I am still dealing with getting a simple $90 back for dog food I returned months ago. When I returned the food I was told that they could not credit my card and that I would have to wait for them to mail me a check. Customer service is not a good experience here. I have called to inquire on when I would receive the refund a couple of times. Just got off the phone with them now and was told the check is in the mail and will take two weeks to receive this.I would not recommend based on my on going experience with the staff.

Very caring staff and a special thanks to Dr.Jones for having taken care of our Cat Jojo

Ive had to take three different dogs here over the past 10ish years and am beyond thankful to have them so close to my home. One was due to a tumor busting, another for a seizure, and recently for a puppy eating something she shouldnt have. They are great at only recommending what is truly needed, rather than price gouging. They were always patient, understanding, and extremely communicative.

The entire staff are so awesome and caring. My poor little kitten was scared and hurt and we both were treated so kindly and quickly. My kitty, NarNar, was treated with respect and his pain was taken seriously. I was blown away by how quickly someone came out to get him and how thoroughly he was looked over and cared for. It was an expensive accident but we received such a high quality of care I felt like it was well worth the price tag and I definitely felt it was fair. I drove quite a bit to be seen at ER4pets that night and am very thankful I did. From the initial phone conversation before we arrived all the way though discharge, everyone stood out above the competition and was far more compassionate and caring than any other place I called that night or have been to previous, I wish this clinic provided regular vet primary care.

I went there for ER because my dog was bitten by a baby rattlesnake. They took him in and put him on treatment right away before I finished filling up the paperwork. I really appreciated them for doing that instead of worrying if I can afford to pay the bill or not. They made me wait for 40 minutes because there was an emergency for a patient, which I totally understood their priority. Mercedes was very friendly during my visits. I recommend this place.

We have been very happy with the care. We have taken several foster dogs in for a variety of matters. The staff is courteous, and the vet very professional. Care is appropriate as are the charges. No extra tests or meds just o pad the bill. My wife and I have to hesitation recommending ER4PETS.

Wonderful, caring staff. Dr Jones is a brilliant surgeon, she is so dedicated to the animals in her care. I will always take my 4 legged children to ER4Pets when they are in need of veterinary care. This is a veterinary clinic where every staff member love all animals that comes to them for help.

Took amazing care of my cat when everywhere else was booked. Thank you again!

I’m going to make this very simple and to the point. These people are dishonest and copy and pasted signatures. I can prove it and I will in court. STAY AWAY! They will use scare tactics to try to convince you to get you pet tested for things that have nothing to do why you have brought them in and then falsify your signature in order to continue.

I brought my Dog after he collapsed. They helped us right away, they explained in detail what the process was. They have amazing customer service and they are very caring. They still called after he was home to check on his progress. They answer all your questions if you call. Thank you for the amazing service. I really feel like you saved our little one.

Horrible communication- I’ve called twice to try and get an update after my pup was admitted (5 hours ago) and still nothing. They were quick to have me pay, which I did, and promised to let me know what was going on. Both of my calls the lady was so rude and short. Still have no idea what is going on and going on 6 hours. I understand there are other emergencies that come in, all I would like it to hear is an update on my pup. I have been to other emergency vets for my other pups and this is by far the worst experience. So bad!

Dr Jones and the staff did a fantastic job. They saved my dog after she got into rat poison that ended up in our yard from the neighbor. The cost was reasonable and they worked a miracle, she would have died otherwise. They were kind and supportive all the way through. I highly recommend them.

The staff here is so friendly, patient, understanding, and well informed. I took my cat Vader in and she needed to be hospitalized for the night. Nate answered all of my questions, explained everything in a way that I could understand and was so friendly and kind to me and my cat. Dr. Jones took the time to really examine my cat and get to the bottom of a long term issue she has been having. Plus they gave Vader a cute certificate of bravery, which I am absolutely going to hang on the fridge. Thank you so much for your care.

Our dog had a seizure and this was the closest place to us. They kept her for observation for 12 hours, which to me sounds reasonable. I dont know how much ER services cost for animals but I assume since this is an emergency service, then the price will be higher than normal vet charges. Dr. Jones and Mercedes were very nice. They took good care of our beloved dog and were knowledgeable, kind, and patient. Im glad we went here and would recommend them.

Did not treat our situation as an emergency. Prioritized discharging another animal over the intake of ours. Waited over 30 mins with my dog bleeding, shaking and crying in my lap. If I could give this place 0 stars, I would.

The staff here works overtime to take care of pets, who they all very obviously care deeply for. They were the only vet office upfront about their price, and were very helpful every step along the way. Miraculously they also ended up also being the cheapest vet.Invaluable service, low price, amazing staff; all you can ask for in a vetWould vote 6 stars if I could

Like the other one star reviews have stated, this place is the classic scare tactic spot where they try to make money off your emotions and your love for your pet. they scare you into thinking that your pet is going to die in a minute if you dont buy everything they tell you to. their vet techs are ill informed and are glorified receptionists. the vet also disregarded my concerns and was unhelpful. she also seemed very cold. you can tell when a vet loves animal or if they’re just there to work. my friend came her a few months ago and they told her that they might have to put down her dog?! it’s 8 months later and her dog is happy and healthy. there are plenty of other better choices than here.

Very pleased with the way the whole staff handled my girl Leila’s emergency. The Dr and nurses were excellent and treated her with love and care! Highly recommend taking ur pets there if there is any unfortunate emergencies.

I am so grateful to Dr. Jones and her staff! Everytime one if my beloved pets has needed after-hours or emergency help, she has ALWAYS been available. Kind and understanding, with both people and animals.

Dr Jones and her animal assistant Mercedes are the kindest most gentle women. We had an emergency situation after hours and had no time to make a decision as to where we could take our dog. We had to get our dog into the car and to an ER center ASAP. Thankfully we were blessed to meet Dr Jones and Mercedes during our very stressful last moments with our 16 years plus cockapoo. Although we had to euthanize our sweet dog Dr Jones compassion and kindness made a difficult situation less stressful. Thank you, Dr. Jones and Mercedes.

DO NOT TAKE YOUR PET HERE!!! We brought our puppy here due to him not eating or drinking suddenly. He was dropped off and seemed to be dehydrated, we were told. HOURS went by and NOTHING was done for our puppy upon pick up, nothing! He was in a cage for 4 hours and was not given a liquid IV or any attention. Unexceptable!!! The Dr. was extremely unprofessional, rude, and lied right to our faces. The Assistant on the other hand was kind, and apologetic. We asked the Dr. for paperwork on what services she provided, and she said she didnt have any and that she would email it. Haha! Sorry lady, thats not how a business is ran. She had no paperwork because she did nothing to service our dog. She then said you need to pay first and she would have to write up the paperwork. Haha. Another laugh at this lady. To make a long story short, she got her $ for her diagnosis and off we went and will never return. Dog abuse if you ask me.

Amazing experience with Dr. Jones and her awesome team. We brought our pug puppy here after removing him from another vet hospital that was over charging, lying and not treating his actual condition. All THEY wanted was more money from us and didnt seem to care to get to the bottom of anything. SO VERY GLAD we decided to remove him from their care and bring him to Dr. Jones. Our baby is home now and doing much better. I believe Dr. Jones and her team actually truly care for animals, not just their pocketbooks! Thank you all so much.

THEY TRY TO MAKE YOU THINK YOUR DOG IS DYING AND JUST THERE TO MAKE MONEY! don’t come here!

We took my puppy to ER for pets in Carmel Mtn. He was very fatigued and wasn’t eating. Unfortunately my dog tested positive for parvo and after 4 days of being in their care he passed away. They did try hard to save him but a few things really rubbed me the wrong way. A few times when I called in the nurses were very ill informed and rushed me or my mom off the phone. At the end after making many major payments we had a ridiculous outstanding balance. There was charges for oral administration, nurse care, a office visit, hospitalization with quantities that didn’t make sense. Many unknown fee’s that seemed of ridiculous amounts.

I rarely leave reviews but I have to commend ER4Pets for their wonderful staff. I took my 5 year old golden retriever in this morning to be put down after he lost the fight against cancer. There is no easy way to handle this situation however I cannot say enough about how sweet, thoughtful, caring, and attentive the entire staff was. Thank you for making the process easier and treating Charlie like your own. I also greatly appreciate their prices- as a single mom finding a vet with reasonable prices is extremely important.

My cat is my baby and I noticed she drastically lost weight rapidly in 2 weeks. I called and explained the weight loss and the staff told me to bring her in. When we arrived, they saw us immediately and the staff was friendly and professional. I felt my cat was getting the best care. Dr. Jones is amazing. She looked over my baby, found an issue and kept my cat over night. She explained what they were going to do and said shed call when she got the test results back. Not two hours later she called and explained my cat has liver disease and what she was doing to treat it. She was so understanding of my constant calling to get updates. When I picked my baby cat up, I explained my concerns about her feeding schedule and Dr. Jones said they would board her during the day to keep her on track with her treatments. Overall, I love this place. It was also so clean and didnt smell like a vet office or hospital. If I could give 500 stars I would.

I cannot say enough good things about ER4PETS. The Doctor and staff are incredibly helpful, kind and thoughtful. A while back our Great Dane had t be put down, and they came to our home. This made it much easier on our gentle old man and easier on our family as well. They were so patient and did everything possible to keep Rudy calm and out of pain.I truly appreciate everything they do. You will not find a more caring (or reasonably priced) Pet Emergency facility in San Diego County

I recommend ER4PETS with all my heart. Dr. Jones and her staff’s loving, professional care took great care of Hank after a double hip surgery. Their facility is warm and inviting in the public areas and spotless and organized in the animal areas. I was able to sleep soundly knowing Hank was in good hands.

My daughter and her boyfriend brought their dog here. The young lady greeted us then immediately took her dog back. The Dr came out questioning us. (Felt more like an interrogation) Demanding all is cards and $KK without first explaining what needs need to be done. Until after I questioned their fees. When we asked to see their dog, they said no, she’s sedated and that they can pick her up the next day. This place is totally sketch how this Dr operates her business.And to find out that they reported to the SD Humane Society that the owner was me and never gave my daughter or her boyfriend’s name.One Star for the young lady that greeted us.

I Highly recommend ER4PETS. We have used their services a several times in the past few years, and I cannot express how great the staff is. They are extremely caring and reliable. Dr. Jones is professional, and very accessible, and is willing to answer all your questions at anytime. The prices are VERY reasonable. We will always choose ER4PETS when it comes to pet emergencies.

PETSURG & ER4PETS is a wonderful location to take your pets! I have taken ALL of my pets to this animal hospital because I know they will do an awesome job. They are open 24-7 (which is extremely convenient), affordable (they offer payment programs), and very friendly! Dr. Jones knows what she is doing which is why I trust her with my pets. The staff, especially Esteban, are very hard-workers. I highly recommend PETSURG & ER4PETS!

Our very curious golden retriever has a proclivity for swallowing stuff she shouldnt and put us on an almost first name basis with Dr. Jones and her fine clinic. We have found her caring and knowledgeable. We unfortunately had to have an elderly parakeet put to sleep today and again Dr. Jones helped us out. We are so thankful this emergency facility is nearby. Thank you, Dr. Jones!

I work with a dog rescue group and have several pets of my own. Ive known Dr. Jones pretty much since she started her practice, and over the years have had many occasions to require her services at all hours of the day and night, both for my personal pets and our rescues dogs. Shes always been supportive, courteous and professional, and takes the time to discuss all available options, which I appreciate. Her prices seem to be quite reasonable too. Ive referred a lot of people to Dr. Jones and will continue to do so. Its comforting to have a vet like Dr. Jones to go to in a time of need.

The staff is so amazing and kind to us. We brought in a wild bunny so they could help him or put him down that was ran over. But on the way the bunny passed away. A lady came out and took him away in a box and was so sweet. This place has such a pleasant staff.

Outstanding veterinarian service!!! My 9 months teacup Yorkie required neutering and six baby tooth extraction...not a normal day for our Yorkie. The results, my Yorkie recovered easily the next day playful as if nothing ever happen.Dr. Jones and her staff are Professional All the Way... Highly Recommended.

I love how reliable and wonderful this place is. Even under the most unfortunate circumstance of having to go, once there, you know youre in good hands. The doctor is thorough and knowledgeable and they take amazing care of my baby!

Dr. Jones and her staff are outstanding. I love that you can schedule an evening visit after work. I took one of our cats in yesterday evening. She gave us meds, made sure we were comfortable with treatment instructions and a tour of the new spaces. The last part might have been trying to get a rescue kitten homed.

Dr Jones and Amber immediately took care of my dog who had been attacked. They were highly competent and compassionate, exactly what we both needed at that moment.

I took my dog here for an allergic reaction, I was charged almost double what I paid at my normal vet. I was asked to leave my dog for 12 hours for monitoring, when I came to pick her up that evening I was told that my bill would be another four hundred and something dollars. The nurse didn’t know what was done to my dog or what they were charging me for. At this point they didn’t bring my dog out but I can hear her crying from the room I was in. The nurse had to go back and ‘research’ what the bill was for. The nurse came back after 15 minutes and informed me that they didn’t log the payment they received from me that morning and they are getting my dogs paperwork ready. My dog was there all day and they still didn’t have my paperwork ready. I kept telling them to bring my dog out as I can hear her crying and they said they will get her. After 45 minutes of waiting in the room and the whole time I can hear my dog crying, I heard the doctor telling the nurse what to tell me. The nurse walks in and starts to regurgitate the information the doctor told her to tell me. I am very upset at this point and stopped her and told her I heard everything the doctor and told her to tell me and told her to get my dog. After an hour of hearing my dog crying, they finally brought her out. After reviewing and researching what was given to my dog, a lot of what they heavily emphasized as being a priority was not really needed. This establishment needs to hire some competent staff (especially the vet) to serve their customers. Very unprofessional I heavily emphasize you not to take your pets here.

The best! I dont think this doctor ever sleeps (Im serious). She truly loves animals and loves what she does; it is clearly evident. Ive taken my Dachshund, Frankie, there a few times. Hes always getting into trouble, eating something he shouldnt, etc. She hooks him up and her prices are rreasonable. I would never take my pet anywhere else. Im very thankful for what she does.

My cat had to stay in intensive care for several days on two occasions towards the end of her life. I thought she was well cared for here. The doctor took the time to answer my questions thoroughly and to talk to me. During my cats first stay her regular vet continued to urge me to euthanize her. I called Dr Jones for another opinion and while my cats outcome was uncertain she indicated that I would be the best judge of my cats ability to recover and how bad she was. The cat fully recovered and lived happily for another year which I was grateful for. I never returned to the vet that bordered on pressuring me to euthanize my kitty and after that I refused to take my cat to any other ER.

If you find a lost Pet, dont take it here .Yesterday a lost chocolate lab was taken in for a microchip scanning to a help find his owner. The rescuer was informed they were taking the Dog, not going to give them any owner information and told them it was the law....This is NOT how you treat good samaritans!We want everyone who finds a pet to know how to proceed and who to turn to for aid getting Rover home. Rude and abrupt behavior are not the message we want to leave with neighbors trying to do right by the animal.

Fantastic experience coming here for a dog emergency. Staff is knowledgeable, quick, and friendly.

I could not recommend this clinic high enough! We brought our Chihuahua there for an emergency C- section after the VCA of Mission Valley informed us that all hope was lost on the litter of 2... After undergoing the procedure Dr. Jones not only ensured that our dog was taken care of, but also rececitated the blue baby pup! Dr. Jones professionalism and ability to care enough to make a difference literally saved our only puppys life ... I am forever grateful and will not go anywhere else. THANK YOU SO MUCH!❤

Caring, knowlegable, the best vet in town for any pet emergency! Dont even think about it - just go! Took care of my cat Milo after surviving a cayote attack - was clear with choices of care and cost is at par with other emergency rooms! Therefor your choice is about experience & customer service. Was referred by another vet and happy i went!

We have had several occasions to use ER4Pets & PETSURG. Each time they treated us with honesty and respect. The prices are the same as if I went to a veterinary clinic but the hours are so much better! No appointment needed!

I would highly recommend this place!!! After we found our cat Lilo limping we took her into ER4pets right away. Not only was the staff very attentive, Dr. Jones also thoroughly explained the procedure that she was going to be performing after we found out our cat Broke her hip. She gave us options and never put pressure on us. Whenever I had a follow up question Dr. Jones would always call me back. I can’t thank the staff and Dr. Jones enough.

Late night cat visit. Had swollen eye and mucus. Staff was friendly comforting and attentive. Quickly diagnosed and prescribed fix for out Kitty. Highly recommend

Dr. Jones was direct and cared for my senior chihuahua with great care. While services were costly, Dr Jones was efficient and knew what needed to happen to cure his pancreatitis that occurred suddenly. Thank you ER4PETS team.

Staff was very nice, put me at ease when I had to have emergency services for my dog. Doctor was awesome...... I would take any of my pets back in a heartbeat.

These people are the best. Dr Jones took great care of our dog in her emergency and brought a few other health problems to our attention. Because of her, Gipsy acts like a young dog again. Im sure she is going to live a longer, happier life.Thank you ER4PETS

Saved my dogs both from rattle snake bites and a car accident, she is a great vet and fair

Never coming here again. I do not trust this facility. I myself work at a vet clinic and brought my dog here after I got home from work as she was in extreme pain and lethargic. They diagnosed her correctly with arthritis. I weighed my dog at my clinic in February because she got a dental and a lipoma removed, she weighed 17lbs. at that time. When I took her here they weighed her at 23lbs!! I was in such disbelief that I took her back to the clinic that I work at the next day for a 2nd opinion. She weighs 16lbs!!! This clinic gave me some NSAIDs and because they weighed her wrong they gave her too high of a dosage. If I didn’t know, they could’ve done some serious damage to my dog!! If they can’t even perform a simple task as to weighing a dog correctly, they shouldn’t even be in business.Edit: I ask you take down your response because that information should be confidential. That is a violation of the AVMA as I did not give you permission to disclose any information about my dog’s record.

Super friendly and capable staff worked with my freaked out 150 lb mastiff who managed to get his ball stuck IN his mouth. Not only did they get him admitted, put under, and the ball out of his mouth, I was also able to get him home that night, no doubt saving me a boarding fee. Mastiff was happy, I was happy, and my wallet was happy - crisis averted!

I dont even know where to start when reviewing this unprofessional, money hungry business. All animals deserve quality and compassionate care, and your pet will not receive that here. I brought my dog in recently because he was showing signs of gastro upset. He was restless, having some diarrhea, but luckily no vomiting. We arrived and were asked to step into a room. The vet looked at his eyes and ears and then began a service quote. She seemed uncaring and was already preparing to gouge me. I am a long time pet owner and I totally get that ER Vets are understandably more expensive. Anyway, she runs a quote of $250-500 for the visit, X-rays, and possible blood work. They then take my frightened dog and would not bring him back to me for over an hour. They told me to sit on an old dirty couch while I waited for him. I could hear him crying for over 40 minutes, which was extremely stressful as an owner. We finally looked at the X-rays and she tells me she doesnt see any signs of bloat, but that he needs over 12 hours of IV fluids. I DONT THINK SO! I definitely already had my mind made up that my dog was not spending another second in their care. She then gives me a quote for over $1000 and as soon as I declined she was even more uncaring and nasty. I said no thank you, I would like my dog back, because they still would not bring him back to me. I indicated that I planned on seeing our regular vet in the morning (which was only 6 hours away from opening). She then told me I should stay up with him all night or he was going to die, and was just trying to scare me into paying for fluids and other things, I knew better. I finally got my dog back, but while in the back he fell in his poop so they had to clean him off. UNACCEPTABLE! He should have been in the back for no more than 15 to 20 minutes tops for the TWO X-rays. The next morning I took him into my regular vet and he is already on the mend and doing very well. He needed some meds, subcutaneous fluids, and a bland diet to get his stomach back on track.NEVER AGAIN will I go back, and I will let everyone know to stay away from this awful place.

When our dog suddenly became ill and we rushed him to ER4PETS, Dr. Jones and her staff were very caring and professional. During our dogs 3-day stay in the hospital, Dr. Jones phoned us frequently with up-dates and reassurances. She and her staff clearly understood that our dog was an important part of our family. His condition and treatment options were discussed with us, including the anticipated cost and payment options, but the final decision as to how agressive we wanted to treat him was left up to us. Fortunately, he made a full recovery. I wouldnt hesistate to bring any of our dogs or cats to ER4PETS again. I hope I never have to, but I know they would be in good hands if they ever needed emergency care.

I recently had my two large female malamute mixes spayed at the ER4Pets location in Carmel Mtn.-They were extremely affordable compared to 7 other vets in the Poway/Scripps area I called and compared prices too.-It was a very pleasant experience, I felt assured that my puppies were in good hands the entire time. They even called me during the day to give me updates on how they were doing.-No complications from the procedure or the wound after.-Nice and clean facility for you and your pets. Very courteous and knowledgeable staff.-And very convenient hours that work well with someone who works full time.I wish they were a regular vet instead of just an ER and Procedure facility, because I would take my dogs there for everything if I could :)

I am so happy I found this place. I took my Shih Tzu there when he became sick. He was thoroughly examined and diagnosed and has fully recovered. I was also very happy to hear their rates for spay & neuter. My regular vets fee is $500 for a straight neuter. ER4PETS will neuter (even locate and remove his missing ball) and fix the hernia he was born with all for half the cost which includes cone and meds. You cant beat it.

My dog got out of the house and someone was nice enough to bring him here. They called me to let me know where he was. I was so scared but they helped me get my big boy back. For that i am extremly grestful!They did a complete exam before calling me and i had to pay before We could get him back even though he just had an exam 3 months prior.On a separate occasion I brought my dog in because my regular vet was closed. I did not care for this vet at all. All it seemed like she was trying to do was sell me everything in the book from alergy free food for 100.00 a bag. to a cone, steroid shot, antibiotic , drops, spray. Clealy she was just guessing. The medication she perscribed can be used for a broad variety of things i later found out from my vet.My dog started showing the same symptoms a couple months later so I brought him to my regular vet at Midland animal clinic, to find out that er4 pets never sent my records over for Dr. Schwitser to reviewOn a side note, they told me that my dog needed his teeth cleaned bad due to a horrible build up. My vet said both before and after that his teeth are great and he was glad i didnt buy all that stuff.If its a 911, than by all means get ur pet as quick as attention as you can get, but if you have a choice, go elsewhere.I will never go there again!

Very expensive they charged me 90$ to clip my geckos nail thats what I hate about them with that price I chiudo have got 8 geckos and done it at home but they where very noligble and a good place I whould rate a 1 star for my experience but the thing is they are a great hospital so 3 star

This is a MIRACULOUS surgical and emergency clinic! I have known Dr. Diana Jones for several years. She is above and beyond what anybody could experience as reliable, competent, caring & compassionate, professional, tenacious, and diligent. Dr. Jones has performed creative feline and canine surgeries for me from bleeding spay repair, to prolapsing rectum surgery (colopexy), to perforated eye surgery (rescued kitten with foxtail perforation), and various feline and canine ER urgencies. Dr. Jones is an extremely talented (FABULOUS) surgeon and she cares deeply about the health and wellbeing of each and every pet that I have brought to her. Dr. Jones and her very capable staff are excellent at all aspects of veterinary emergencies, surgeries, and urgent care needs, working around-the-clock to provide each of my pets with 24-hour care. I cannot, in this brief paragraph, adequately describe how critically important it is to have a veterinarian that we can trust 100% for all our pets needs, emergency or otherwise, but I have had only WONDERFUL care for my pets ever since her clinic opened. I first met Dr. Diana Jones while she was attending surgeon at another ER Clinic, and in one night she reversed my beloved Labrador retrievers rattlesnake bite effects and performed stomach torsion surgery the same night for one of my neighbors on their large older dog. Both procedures were a great success! Diana Jones is that one outstanding veterinarian who has never disappointed me in her professional ability. In short, if anybody might be qualified to merit the honor of a God-given talent and ability that suits their field, Dr. Diana Jones is the one. She is uniquely talented, insightful, creative, and commited in her job! I know that win or lose, shes with my pets in the many acute or chronic challenges they may have, and shes with them all in the long run through thick and thin.Summary: ER4PETS and PETSURG is a FABULOUS CLINIC, Dr. Diana Jones is a multi-talented, hardworking, persevering veterinarian and surgeon with a very competent, helpful and dedicated staff, and I have only received the most outstanding and professional ongoing care for all of my beloved pets.

ER4PETS spayed my dog. I know that this was not an emergency case, but the way the staff treated me and my pet was top notch, and I will definitely be back if I need emergency help.

I love Petsurg and would have lost my dog and cat without Dr. Jones knowledge and experience. I first took my 8 lb. dog to the vet on Midland Rd. in Poway. They charged me for everything you could imagine and then said that they couldnt help her. Then they sent me to a neurologist which I couldnt afford. So after watching my dog not feeling well, it couldnt walk, eat, and was having seizures, I took her to Petsurge to have her put to sleep. Dr. Jones told me that she was healthy and had bad allergies. It cost only $127. for the office visit and tests. This price included a follow-up! I took my cat to Petsurge on another occasion because it could only urinate a small amount at a time. Dr. Jones put her on a special urinary tract food and charged me only $100. which included a $40. bag of food. My cat and dog are alive and healthy today, because of Dr. Joness exact diagnosis. She really cares about you and doesnt try to just take your money like other vets especially thee one on Midland!!!

They treated our English Bulldog with care during his two surgeries. Prices were high, but everything went well as planned. Thank you!

I often make joke about the fact this is a dedicated Vet. I have been there at all times of the day and night and Dr. Jones is always there. Always. Good vet, with nice manners and friendly staff.

Excellent emergency care for your pet.

Average