Ive been going here for over ten years and have always had excellent service. I particularly enjoy my interactions with Keith, the business manager. He is warm and welcoming, professional, but also understands when to leave people alone. I can envisage how feeble-minded reviewers who require constant attention and external validation might mistake his efficiency for something else, but I just think hes damn good at his job and have never found him to be anything other than friendly and respectful.

I absolutely love this dentist office. Everyone here is super friendly and really good at their job. I dreaded going to the dentist before, but I find myself there every other week fixing everything Ive wanted done. They have every option you could think of needing when it comes to dental work, but above all that they are all super kind and helpful.

What can I say..... Nothing short of an awesome experience. I had a new bridge completed, the one I currently had was 12 years old and looked terrible. Dr. Hornsby and his team did a fantastic job. Yes the appointments are fairly quick but I appreciate that. He doesn’t waste nobodies time or try to book four- five additional appointments to get one thing done. I wish I had before and after photos to post up of the work completed. I am very happy with the overall look of my teeth. And YES I recommend Cosmetic Dentistry Center of San Diego. 👍🏼

One of the most disappointing dentistry offices around. These human beings literally remind me that some people have absolutely no care for other human beings.Watched these people send a woman out of the office in grimacing pain and then, on top of that, as she walked out she fell in the street. My friend and I witnessed them just stare at her from behind their desk and make no move to help her. THEY WATCHED HER FALL IN THE STREET AND DID NOT EVEN TRY TO HELP HER. Beyond disappointing not even just as a company but also as human beings.At least have the decency to see if this woman needs help getting up from the concrete in downtown San Diego.Shame, shame, shame.

Team makes sure you feel welcomed and taken care of. Professional and clean.

Ive been a repeat customer at Cosmetic Dentistry for nine years now, and I have to say, they continue to impress me on every visit. The person responsible for keeping the trains running on time is Keith Mooney at the front desk. Over the course of nine years, Keith has always been courteous, friendly and available to answer any questions or concerns either I or my wife have had.Notably, weve never been surprised by a bill because Keith consistently does his homework beforehand to determine what portion insurance will cover, and what our co-pay will be. Keiths ability to navigate the intricacies of insurance has been a huge benefit for us.Furthermore, Keith is an excellent communicator. He typically answers the phone on the first or second ring - something most businesses have lost the ability to do. And in the rare circumstance when hes too busy to answer your call, you can be certain hell promptly return your call, typically that same day. He also does a great job at managing the timely reminders for upcoming appointments.Occasionally, Ive had a short-fused change to my work-schedule which precludes me from making my scheduled dental appointment. But not a problem for Keith. He promptly and skillfully reschedules my appointment to a new time.While we certainly appreciate and value the treatment by Dr. H and the rest of the team in the back office, its Keith whos made our nine year experience pain-free.

Dr. Hornsby is an exceptionally talented dentist, and Ive been to a lot of them. After needing to get numerous dental implants done, Ive come to realize Dr. Hornsby should add Artist to his title. Because creating a natural looking smile that feels right requires tremendous detail and drive to deliver top notch results for his patients.

The front desk staff is grumpy and he says weird comments. Dr. Hornsby doesn’t care about your time and will waste your time by making you wait and then not getting what you need done in your appointment because there is not enough time and then deciding you need another appointment to get said treatment done. Also, he rushes appointments, so don’t expect a whole lot from this man. Just go elsewhere. He just doesn’t care about his patients it’s very apparent.

Weve been going to Cosmetic Dentistry Center of San Diego for more than 10 years and so appreciate the staff and all the work that we have had there.Always accommodating, friendly, excellent work, and reasonably priced.I brought my 92 year old mom there, too, and they were wonderful.I recommended a friend who needed emergency work and she loved them, too.Thanks so much to Nathan, Elsie, and Keith!

I have been a patient of Dr. Hornsby and Dr. Goodman for over 6 years. They have done a very good job with my smile. They are the best of what they do for their job. They will not pressure you or add unnecessary treatment. They give me honest opinion and corrective action for my treatment plan. Their staff and assistance are very professional and treated me with respect. Front desk, office manager Keith is always on top of appointment and reminder and he will work my schedule for my next visit. The place is neat and very clean. Overall, I highly recommend this dentist place.

Moving to San Diego from across the country, I just found Cosmetic Center Dentistry and couldn’t be happier with them! I had a hard time finding a dentist office that knew how to transfer an Invisalign case, and was relieved when I found this practice. Keith at the front desk is extremely friendly and knowledgeable about insurance, billing procedures, and made my transfer extremely easy. They do an excellent job with cleaning and I would highly recommend them to anyone in the downtown San Diego area.

I have been going to the Cosmetic Dentistry Center of San Diego for many years. Everyone at the office is fantastic. I have had extensive work done (an entire reconstruction) that has taken time. My teeth, which were awful before I came to the office, now look phenomenal!I have a special thanks to Keith. While he does not deal directly with my teeth, he runs the office. He has always treated me well and explained things (ie. procedures, billing, insurance) in a clear transparent manner. In fact, Keith was instrumental in my gaining confidence to go forward with all the extensive dental work. He is a pleasure to deal with and know. Everyone at the Center feels like family to me.

Dr. H AND THE STAFF ARE VERY ATTENTIVE, EXPERIENCED AND ACCOMODATING. MY ENTIRE FAMILY AND I HAVE BEEN TREATED BY Dr. H for over 9 years and he takes good care of us. He is conservative but thorough when he recommends improvements so to keep things in perspective. Dr. H experience and sense of humor is all l need so i plan to continue to be a patient for as long as possible. Dr. H cares about my smile and the health of my teeth. The staff and especially Keith takes care of my insurance and financial items very adequately. Parking is available as well around the corner from his office which is a plus. Thanks Dr. H.

My wife and i have been going to Dr. Hornsby for over ten years and we are very happy with him and his staff. they are very friendly and make you very comfortable and at front desk Mr. Keith Mooney always welcome you with big smile and treat you with respect and that makes me very happy we will continue going there and i recommend them to every one.

Very happy with my care. Friendly staff, office runs on time, plenty of flexibility with scheduling, good location with convenient parking. Would highly recommend it.

I am a long time patient of Dr. Hornsby and I’m finally getting around to writing a review after all these years.This most recent visit reminded me how much I owe Dr. H a token of my appreciation. I can’t say enough about each and every one of my experiences at Cosmetic Dentistry. From the moment you walk in the door to the moment you leave, you always feel welcome and supported, and the warm, helpful culture he and his staff have created at his practice is second to none.On top of the incredible service DURING my visit, I also received a follow up call from Keith, the office manager, AFTER my visit. Keith was checking in to see how I was recovering after undergoing a fairly extensive procedure at my last visit. Can you imagine how good that made me feel? In this day in age, customer service is unfortunately becoming a lost art form, which makes gestures such as this even more meaningful and appreciated.I don’t just hand out reviews, but I f I could give 6 stars to Dr. Hornsby, Keith and the rest of the Cosmetic dentistry crew I would in a heart beat. Class acts, super professional, and they make you feel right at home. Highly recommend Cosmetic Dentistry. You guys are the best!

The staff is always amazing, informative and polite. The front desk staff, specifically Keith, is always helpful and very personable. I recommend their office and staff every time people ask about dentists.

As one of the reviewers said First Impression Always Counts I have to agree that the guy who sit at the front desk of this office is a rude, unwelcome, and always has a grumpy face. I came to inquire about the dental services, and all Keith did is rush in to the answers, and did not smile once. I understand the law does not allow us to do gender discrimination, but having a male at front desk is just not a smart thing to do, specially if you are going to hire an ogre to be at your front desk. This dentist should consider revising his staff, because Keith has zero customer service.Response to Dr. H. I did not said I do not like males getting hired in front desk, I just did not like your front desk guy, go check other reviews online and people have the same thing to say about Keith. It seems to me that you do not like criticism, if you really want better reviews you should then make sure your front desk is doing a proper job with your patients.

I have been coming to this dentist office for many years... and I have to say that Dr. H and the staff are very professional and accomidating. Keith at the front desk is amazing he is a one man team running the front office with utmost respect and professionalism. The whole team is always willing to go the extra mile for the customer. Thanks and keep up the good work...

I have been a patient with CDC for many years - Keith (front office) and Elsi (dental hygienist) are the best! Dr Hornsby and his staff are true professionals who make you feel like family and offer state-of-the-art dental services.

My family has been going to Dr H since he came to SD. We love him and his whole team! Personally, I hate going to the dentist, but somehow CDC makes a dreaded experience, enjoyable. Between us, weve had every service from simple cleanings to crowns (replacing old and broken ones), and weve always been happy with the results. Cant say enough good things!

Great Dentist - It is nice to find a dentist that does only the work that is needed, and does not try to sell work that does not necessarily need to be done immediately. Dr. Hornsby and his whole staff go out of the way to be accommodating. Honesty is a rare virtue.

I have been a patient of Dr. Hornsby for the past 5 years, him and the rest of his amazing team including Keith at the front desk are simply the best at what they do. Keith at the front desk is very professional and attentive to details.

Love this dentist and facilities. Super modern and clean. Extremely prompt service. If your appointment is at 4:00, it starts at 4:00. Keith at the front is great!

I have been going here for years. I noticed a negative review of Keith at the front desk. Never in my years of seeing Dr. Hornsby have I EVER had a negative experience. Keith is always welcoming and willing to converse and I have not noticed any difference in the way he treats men or women. He is friendly with everybody. I read the negative review below and simply cannot understand how that could possibly happen, rudeness is far from what I sense. This office remains highly recommended by this patient of many many years.

The team, especially Office Mgr. Keith Mooney is wonderful to work with. Keith has helped me so much with my busy schedule to book me and when I had an accident Keith arranged for me to see Dr. Hornsby as soon as possible. I have been a patient for almost 10yrs. And Keith been a fixture with DrHornsby. which speaks volumes.

Cosmetic Dentistry has been a great place to get my dental care. I had a very complex case and the entire team has been fabulous from start to finish. Dr. Goodman in particular has done wonders for me. I recommend this place to everyone.

Great staff and very quick, always friendly. Love the complimentary parking in downtown. They have monitors above you so you can watch Netflix during your cleanings!

I loved my dentist and the assistant dentist and everyone else except the receptionist. He is rude, unwelcoming and sarcastic in the most inappropriate manner.Heres the situation: my appointment got moved later because of unforseen unfortunate scenarios and I wished well for the person affected and he began answering me sarcastically as if hoping for the persons improving well being is a wrong thing.I also apologized for dodging my calls because Ive received enough scam calls in my life to still want to answer numbers unsaved on my phone. To that, he responded inappropriately as well.I wish you well Mr. Man on the chair but honestly considering finding another dentist. Hope he responds well to his criticisms and decide to move forward with a more positive outlook in life cos his performance does reflect on the company he works for.Ive read another review in this string about him and im pretty sure we arent the only 2 who received this unkind welcoming.Also, if I may add, my husband came with me and wanted to book an appointment as well but was completely and utterly discouraged.

My family and friends love my new smile. I just cant stop smiling!Dr. Hornsby is literally the most caring and gentle dentist I have ever been to. His office could not have been more accommodating and concerned. His office followed-up to see how I was doing throughout my treatment and kept me posted about the status. They even followed up the day after the crowns were placed - even though I was no longer in San Diego.The staff is very professional. The office manager explained to me the total cost with my insurance and all the options.I felt comfortable being there and their care for me was evident. I will continue to use their services.I would highly recommend Dr. Hornsby.

I’ve been a patient since 2008 and my entire family, 3 kids and husband are also patients. We love Dr Hornsby and ALL of his staff!! I trust their care and advice. As a military spouse we have traveled around the country and visited multiple dentists! I have never been happier with my cleanings, treatments, and braces than at Cosmetic Dentistry!!! I never would have remained a patient for the past 9 years if they didn’t have excellent customer service and treatment of my teeth!!!

I always have an amazing experience here. Ive had horrible fear of dentist since I was a kid (who hasnt?!) Walked in this place on a referral and first impression was the friendly staff, Keith who welcomed me! He answered all of my questions, and even said Tess you will be fine! And sure enough, he was right. My biling is always to the T and thats a plus because you wants to deal with after bills when you think youve already paid your share! In addition, Doctor H is amazing, perfect bed side manners and even contacted me when I had a little scare, he asked me how I was doing for days! Elsy is exceptional with my cleanings, I go there like 3 or 4 times a year because she makes my cleans a cinch and its my alone time to sit there and watch flix too! This place is fantastic!!

I have been coming to Cosmetic Dentistry since my husband was stationed in San Diego 5 years ago. When we PCSed here my oldest was in the middle of wearing braces. I chose this particular dentist/orthodontist office because they had a branch local to my home. The first person I dealt with was Keith, the office manager, and he took very good care of us, considering we had already forked over a lot of money to one Orthodontist, but we hadnt completed treatment. Because of Keiths willingness to work with us and the pleasant atmosphere I started to bring ALL 4 of my children here and make them my dentist as well.This office has been more than accommodating, always managing to work all 5 of us in for cleanings at the same time, (now 4 as my oldest has adulted and moved out). My youngest child is Autistic and doesnt handle being touched or having people in his personal space well. However fortunately for me, the entire staff goes above and beyond to make him feel extremely comfortable, particularly Elsie, shes amazing. My kids all love her!Its crazy because I shouldnt say I feel comfortable or relaxed in a dentist office, but I do, the entire staff, from Keith and his efficiency and sense of humor to Elsie patiently waiting through my littles screams to Dr. Hornsby taking it all in stride, I feel relaxed every time I go in there.Id also like to throw in one final personal anecdote. I had a late afternoon appointment one day at the downtown office, I parked in the underground parking, which in my defense is hard to read, isnt clearly marked, but I thought I had parked in the Cosmetic Dentistry spot, but I was over one too far. And I had out of state tags, which I found out from the tow company the building lady has a tendency to target...she seems to go after who she thinks are military members, but both Keith and Dr. Hornsby went above and beyond to help me out of a tight spot. And they went to battle for me with the building lady (glorified parking attendent). It is nice to know and feel like a valued client, not just another patient. Thats why when anyone I know is looking for a new dentist I tell them to call Cosmetic Dentistry and ask for Keith...cause I know hes going to take care of them!

Today my son got his braces, he was nervous but Dr. Prater helped him to relax. The attention was awesome. Thank you to all of you, especially to Dr. Prater.Have a nice dayMaria Taheri

My wife and I have been going to CDC for many years after having gone to a couple other dentists before settling on these guys. Dr. Hornsby, as others have said, is not an alarmist which I find refreshing. Another dentist was trying to get me to have very expensive gum surgery, (this was at least ten years ago.) Dr. Hornsby looked at my gums and told me that, with the proper care, I didnt need that surgery. My gums are still fine, and I didnt waste all that money thanks to dr. Hornsbys ethical honesty and care. Elsi is a wonderful hygienist -- thorough and personable. Keith at the front desk is friendly and helpful. My wife and I have been in this town a long time, and CDC has been the only dental office we have been with for this long.

I trusted Dr. Hornsby in providing me with great dental care and I ended up loosing a tooth due to his negligence. If he had examined my teeth more thoroughly and taken full X-RAYS instead of partial ones then my tooth might have been saved. I even requested additional X-RAYS because I was in soo much pain and he just prescribed antibiotics instead. After receiving a second opinion, my new dentist discovered a massive abscess and visible crack in my tooth, so it had to be extracted. Now I will need to have an implant in place of the extracted tooth. This has been a true dental nightmare that has cost me thousands already with no end in sight. I cannot in good conscience recommend this Dentist.

Dr. Hornsby!!!!!! He is amazing. He saved my tooth, he was patient when I was freaking out and his staff couldnt be more accommodating! Clean, easily accessible offices is another plus :)

Great people, excellent work. Friendly and attentive to the patients needs.

The staff was very courteous. I was seen promptly at my appointment time on Saturday. Dr. Hornsby did my procedure and I didnt feel any discomfort. Thank you.

INCREDIBLE!!! Dr. Hornsby and his staff are amazing!!! Made my entire wisdom tooth removal process so easy! 10/10 recommend!

Dr. Hornsby Is the BEST. I have major dental issues and have been using Dr. Hornsby for 4 years. He is informed, dedicated and always helps me past my next dental hurdle. I feel confident in the decisions he makes and my various procedures have been done with care, thought and a little humor! His staff is friendly and professional, wouldnt be an experience at Dr. Hornsby without Keith and Paula!Cosmetic Dentistry Center has made my difficult dental problems/procedures that much easier. Thank you!

Lived my life in a dentist chair! Dr. Hornsby is one of the best!

This place has made me change my mind about dentists. The staff are awesome! Keith and Megan in the front make everything a breeze and when it comes to Dr. Hornsby you have nothing to fear😊. A few times ive been without a babysitter and had a tag along and Paula is great with kids too. Had the little one in a mask and gloves ready to clean some teeth too. My wait times are always super short too so thats good . I no longer dread going to the dentist. Five stars all the way!!!!

A few years ago I had lots of teeth problems and 2 different professionals recommended Dr. NHornsby. It sounded great as he had two offices where he spent his time. Pacific Beach or downtown San Diego. I always dreaded going to the Dentist because of my neglected teeth. Dr. Hornsby is the BEST Ive ever gone too. He knows the ocupation like no one before and there is no pain. His prices and his entire staff are terrific. As a seasoned senior citizen I watch the budget daily. I get compliments on my teeth alot. I wish I had found him 20 years sooner. HES THE BEST!

Dr. Hornsby and his team are amazing! Best dental experience ever!My wife, Rosie Galford, and I have been patients of theirs for over eight years now. Since day one they have delivered quality care and services which is why we are still patients.From the beginning we knew that my wifes dental work was more complicated than mine and we werent sure who to trust given that many dentists seem to rush you in and out, leaving one with insecurities. Well that was not the case here at all. My wife was given options and recommendations that were honest. Dr. Hornsby was very thorough with her and patient with answering her questions. It was also obvious that he was speaking from genuine knowledge and experience. Once her plan was secured, Keith and Elsie provided flexibility with scheduling and made it easy for her to schedule appointments.We now see Elsie for our check ups and teeth cleaning. Shes awesome! Even better, our four year old daughter is a patient and thats because we believe Dr.Hornsby and his team will deliver the proper care and guidance to keeping a healthy smile. Theyre great with kids too!The facility is always clean, clean, clean! Its state of the art too, everything looks new, adding value to our visits.Go see Keith, Elsie and Dr.Horsnby whos goal it is to brighten your smile!

TLDR: you cannot go wrong here!!This place was an answer to prayer! I needed a root canal and had seen multiple dentists who made me feel uncomfortable, trying to charge me thousands of dollars for services I thought they were going to refer me to a specialist for- even trying to convince me I needed jaw surgery immediately there on the spot (?)...I called the CDC because they take my discount plan & they got me in there the next day (I was in so much pain!!). I saw Dr Quesnell & Dr Hornsby back to back for what turned out to be a much more relaxing, practical and thorough approach. As far as a root canal goes (my first) it was painless & done so well, with a microscope. & Dr Hornsby- my porcelain cap is AMAZING, thank you!! I had such little hopes of my tooth going back to feeling this natural. Overall staff was very pleasant and guess what? These 2 specialists turned out to be less expensive than the dentist who wanted to surgically correct my jaw line. Sorry for the rant but I had to share!! Thanks again!!

Would highly reccomend going elsewhere, this dentist really messed up my fillings, Ive been back twice to get the problem fixed with no luck, so now I get to go to a new dentist to fix his mistakes and in the mean time I get to deal with toothpain and not being able to chew.

The. Best. The .end