Booked an appointment online about a week before. Showed up early and the door was locked. Called the number on the door and she answered. Clear she was not in the store and asked me to wait 10 mins. I waited 15 and then left. Very unprofessional, glad I didn’t pay online. Do not book here.

Made a last minute decision to book my first professional massage. The online booking portal allowed for same day appointments.The place was clean, the fountain was leaking with a large puddle on the floor you had to step around in the front lobby, music playing in the room was awkward slow love jams that was distracting to have music with lyrics.The masseuse was on her phone, which was on speaker, talking to someone for about 5-10 minutes into my massage, she also did not silence her phone and it went off a few times into the massage, someone called her at the hour mark and she left to answer it.I booked an hour and half massage and only received an hour massage--we compared booking confirmation emails and apparently the software doesnt tell how long a person books an appointment for on their end.I told her how much I wanted to tip (10$) and she tried to bargain with me for more saying it wasnt enough, people usually pay 20, how about we do 15--I told her I was sticking with 10 and she said she had to add on 5 for the credit card use charge. She was apologetic about the time mix up.I dont have any experience to compare the quality of the service but the masseuse gave a great massage and checked in with me to make sure it was the right amount of pressure.Great massage, wish the experience had been better.

I asked for a deep tissue high pressure massage and she gave exactly what I asked for. The negatives of the massage was she stopped about 5 times to greet other customers that came in or answer her phone. That is unappealable and ruins the relaxing part of the massage. Ultimately I would mot recommend

This place not only provide a good massage but an excellent customer service as well. I left my cellphone one night that me and my wife did the massage and it was closing after were done with the message, but they kept it and did not deny that I lost it there. cozy and clean. will definitely be back.

Been looking for a good massage therapist. And tonight went in to get a massage at the fashion spa. Extremely and pleasantly surprised! Decided to get a one-hour massage and actually got a one-hour massage. The therapist was very knowledgeable, with six years experience under her belt.The reason for wanting massage was I was having some tightness in my lumbar region, shoulders, and calves.She actually walked on my back. She got in there and though shes a short little woman did a great job! Now my body feel phenomenal. I think I will be patronizing this Spa from now on.The spa was very clean and neat, the staff is very kind and friendly, the atmosphere is warm and inviting,and the prices are great.Highly recommended for anyone looking for a professional and therapeutic Asian massage.

Do not step foot in here! I left 5 min in when it was clear the woman doing my massage had never been in a real massage school. The entire time she was hurting me and putting her elbows into my spine. I kept asking her to stop and she would not. Then when I was trying to leave the owner kept walking in on me changing!

Always a great massageClean facility

Decent massage and price overall. I really wanted to like this place since I just moved close by. My partner and I came in for a 1 hour massage at $60 each, which is comparable to most of the Asian spas in the area.Halfway through, both of our therapists stepped outside for a few minutes to greet other guests and make personal phone calls. Really unprofessional IMO and ruined the relaxing time we were supposed to have. The rest of the massage was mediocre, with me wondering why I wanted to come here in the first place. I have a membership through Massage Envy where the massage is consistently great, with no interruptions at all for $60/month (1 one hour massage included a month) and half off additional services.The part that made me regret giving this place my business was the end. We paid upfront for our massages and tipped $15 each cash at the end (25% gratuity). One of the ladies was so unappreciative and disrespectfully asked for $20. She preached about how she works hard and they deserve $20 each for tip. Honestly, I understand that therapists work hard for their money and I been to many Asian spas, but never been patronized for tipping. I believe 25% was a good tip even though my massage was mediocre with multiple interruptions. I’ll be happily keeping my business with massage envy, where they also work hard and don’t patronize their customers over $5.

Pleasantly surprised with this place. Pulled a muscle in my neck and was in desperate see a masseuse. I saw that this place had nice reviews so I called and they were able to get me in right away and were very attentive to focus most of the time on the area needing attention.This place isnt the most aesthetically pleasing from the outside but dont let that deter you from coming in. Ive been to 8+ massage spots in the Salt Lake area and I think I found my new favorite.I could tell the masseuse had years of experience and knew exactly what she was doing. Thanks for a great massage in SLC and Ill be back :)

I arrived 5 minutes early and expected to wait until my appointment time which was fine, but the the massuse came out and ushered me into a room to get undressed for the massage and i waited on the table until my actual time. the massage itself was rushed like she was in a hurry to get all the maneuvers over with. the middle of my massage was interrupted when someone walked in she had to answer the door, as it seemed like she was the only one working at the time. she also ended my hour long massage 15 minutes early, and still charged me for an hour which i booked online. when i came out the waiting room was empty so there wasnt even anyone with an appointment after mine. was hoping for a relaxing experience, but it was anything but that. dont recommend unless you want to feel rushed and get ripped off.

I got a much needed and very good massage. They work with women, men and also have a couples massage room. I recommend.

They have such amazing prices and very nice workers! Ive been coming to this place for years. Sometimes the girls can talk to much but they are always friendly

Great service super quick and nice. The prices are more affordable then most breakfast places, would recommend to friends and family!

Best massage ever! Feeling relaxed and ready for another week of work. Very clean place

So glad I found her!! Amazing work, Ive been to many professional masseuse and chiropractors and she actually found the issues. Will definitely be returning and referring people. KNOTTED UP says it all, she finds em and o m g works em.

Very good massage , I love it !want to go there again soon!Last time was very tired and went to this place the lady give me a very good massage . Comfortable ! Highly recommend this place

I visit this place usually once a month, or more! Great service and comfortable enough to have my eleven-year old son wait for me while I get my massage.

Great massage, and friendly staff!

Sophie is great !