I had a great patient experience here. It was a pleasure to be in the care of the student assigned to me (Kevin). He always explained every step of the procedure, gladly showed & explained the X-ray imagery on screen in great detail. I had some fillings done here and while it perhaps took a moment longer for a Dr. to come in and review the work it, was a very worthwhile & cost effective investment into my dental health. I will be back for regular care. The folks at the reception are also always friendly.

I went to the dental school for over a year and I havent been since covert. Im looking forward to going back. I like to comradery of the training with students and faculty. They collaborate together very well.

My First initial appointment was for April 16th, just to get there to be informed that my appointment was rescheduled without my knowledge to May 27th. Went to my first appointment to start the process of getting dentures, for them to tell me that it would be 4 appointments and about 3 months or so before I would get my dentures. So, I thought okay, thats a long time. But, Ill wait. Well, my 3rd appointment was scheduled a month after my second one, and the day before I was to go to that appointment it was rescheduled ANOTHER month. So, then I finally go to my 3rd appointment, for my student dentist to tell me that in just one more month my dentures would be DONE and Id get to take them home. Well, today is the day before my 4th appointment, for my student dentist to tell me that this appointment is a denture try in that I WILL NOT be taking them home with me. That its going to take ANOTHER MONTH before I can take them home and start eating and living a normal life again.It just BLOWS my mind, how COMFORTABLE this place is with just constantly blowing off the clients. Making them wait for MONTHS AND MONTHS ON END just to be told Oh, youre just gonna have to keep on waiting. It is SO beyond frustrating. And I sure hope NOBODY ever has to go through this long of waiting to get their dentures and start living a normal life again.

Not sure where the negative comments come from but my experience was cheaper and just as I could have imagined. It is a learning environment so it may take a bit longer to have things re-checked by a dr, but with the right attitude worth the cost savings.

Rude. Uninformed. For being a “Top School” I would of expected to have the information I needed and not be treated so rudely. My interview was with Harkomal Kaur and I have never met someone who spoke to me so rudely. I asked very precise questions when I called to set an appointment. I was told yes they can use another dentists plans. I was informed rudely that wasn’t the case and the people who answered couldn’t legally answer those questions. And when I told her so couldn’t afford another $80 on top of what I just paid with another dentist if they could make an exception her tone almost immediately changed for the worst. I have called 5 other dentists and they all said there is no law against them knowing or giving that SIMPLE information and they all can use the other dentists plans. I’m a single mom and I’m just trying to find a better solution to fixing my teeth. This has been a sensitive subject for me for many years and was hoping I could not only have a better financial alternative but help the school as well. Never will I turn to U of U dental for help again and Will let everyone know what kind of an experience they can probably expect should they find themselves in a similar situation. This visit cost me a lot to do taking time off work for it. And I was treated like garbage. No sympathy. Uninformed. Rude.UPDATE: And then she put in my chart all I wanted was my two front teeth fixed. Which was NOT what I said. I said my primary is saving my two front teeth but I have a bunch of work that still needs done. Not only is she rude. Unprofessional. But a liar. Please don’t go to this school for ANY help at all.

I couldn’t be more appreciative or happy with the care and skill level i have received at the University of Utah. My 4th year student “ dentist” Philipp Lucshen was professional, caring, thorough, knowledgeable and skilled. I had, cleanings, fillings and in the process of getting a crown. My oral health was in need and i like many procrastinated because of finances etc. Phillip was the first “dentist “ who explained the procedures that would get my oral health in line and also the cost involved. My teeth are thanking him! I am 63, have always exercised , had a good diet but always just did the bare minimum to my teeth which created some issues. Phillip is a top notch person who makes you feel comfortable and well cared for. I wish him well in his new profession and am seriously grateful for the great work he did and how he treated me. Sad to loose him as a dentist but confident in the program at the University because the teachers and assistants were top notch as well. Great experience overall!!!

I was referred to this place by a doctor Ive had a terrible accident in the past which I have broke three keys in the front several others have gone bad and I was thinking what a great opportunity to go in and be able to help students help myself I see all these bad reviews I have never seen so many bad reviews how can a person feel good about feeling good should be such an amazing opportunity for students entering the field to have people willing to come in and see him scared as hell I think Ill change my mind

Very professional and all the staff are courteous and helpful.

Dont use these people if you have any health issues, about a year ago i had to see a dentist in utah what a mistake that was , i wound up having some kind of an attack in the chair i was shaking and they refused to stop, if you value your health at all DONT GO HERE go elsewhere the u of u school of dentistry is a joke my cousin also used them and he had a full seizure in there chair he has never had that before using them its not a place i will ever use again if im back in utah i hope they take some advice and stop blaming people for shaking in chair and having a seizure disorder like my cousin has. anyone else has to be better, i used the center of dental professionals in the past as well when in utah and they did an awesome job so like i said find anyone else it will be WORTH your time to do so

3 visits, 7 hours and 100 dollars later teeth are cleaned. Billing was confused. Do not go here when you can go to a real dentist, another school, or groupon for the same price.Its a shame and a sham to be charging students for the worst service you can expect in the industry. Let me reiterate, 3 visits, 7 hours of my time and 100 dollars spent on a CLEANING.

Great work guys.

I had a great experience here and I get so nervous for the dentist. Jaren always is so sweet and precise and professional he performed my dental work with Cameron. Even the actual dentist was so nice. Great experience!! Polite professional and understanding. Im impressed.they are amazing Im grateful

I had taken my 5yr old to a pediatric dentist and had a terrible experience- I tried the clinic here and every visit has been great. The students have all done great work on his teeth, and theyve been very patient, helping him to relax and feel comfortable. They were able to take him from being terrified of the dentist to being excited to go.Highly recommended.

Give Kids A Smile 2019. This was a great event to help promote good oral hygiene within our community. Many families attended this event from our surrounding areas, children were treated to exceptional care. This is an annual event that takes place during the month of February.

The wait time between screening/being assigned a student was a little long, but it’s easy to see why. Between the great pricing and the great care, I’m surprised the wait isn’t a little longer. The students seem very well prepared and the attendings are always roaming and making sure things run smoothly.I’m assigned to Romeo and he’s the best! He’s very knowledgeable, explains things thoroughly, and really makes an effort to get to know you AND your teeth. I trust him and feel confident and safe in the chair. This is the first time it’s felt like I was going to MY dentist, rather than just THE dentist.

The service was great the student Adam Hine did amazing I paid in cash at the end of my appointment on 05/10 and got a bill 5 months later for 285 dollars saying I didn’t pay the self pay up front and since I paid cash and didn’t still have the physical receipt they made me pay the self pay again l, students are great but keep all your receipts because the office will steal any dollar they can from you!

The student dentist ( Alex ) that I have had the pleasure of working with is simply great. He seems to have a genuine concern for the success of my dental plan. He explains everything to me in terms I can understand. He is professional in his work and always makes sure I am comfortable.

I saw Doctor Enrique Varela on October 8th to have a problem tooth removed.I found him to be pleasant, thorough,compassionate and an excellent communicator.He made me feel comfortable and at ease by explaining what he was doing, my options and what my recovery experience would be like.He even phoned the following day to check up on me and see if I had any additional questions or concerns.The experience exceeded my expectations.

While it does take a little bit longer to get work done here, I love how thorough and comprehensive the exams are. It makes me feel like they really care about me as a whole person, and I feel like they are not going to miss anything. The student dentists are very bright and friendly, and the attending dentists are wonderful as well!

Excellent discounted dental services for the community! About 50-70% cheaper than going to a fully licensed dentist. They do all services except orthodontics. But it is a process of a few appointments which is the trade off of reduced cost services. Good mentorship from licensed dental to train students. Have confidence you are getting quality dental care here!!

If you dont mind longer appointments with students who are learning under licensed dentists, the dental services here are very inexpensive and generally extremely well-done. Would recommend.

Im so thankful that U of U is contracted with Medicaid so Im not worried that I wont habe coverage to protect my teeth. With that being said. I love my student dentist Nick. He has always treated me wonderful. He makes sure I understand whats going on and what we can do.

My husband went here. Absolutely horrid place. He was in extreme pain and they were only worried about taking pictures of his whole mouth, which the girl messed up in the most painful area and had to redo. They don’t even discuss how you feel or what could be wrong. After that appointment they said we would be waiting 4-6weeks! I will NEVER go back or recommend to anyone. Go to a dentist that has his/her own practice and has experience. Also one student said they want to do general so they can refer patients off they don’t want to deal with. I think that’s horrible, as a dentist you should want to help people! They care more about the students “learning” than the patient being in pain.

I initially went here because I thought it would potentially save me money in the long run despite the lengthy initial screening process. I only wanted to have my teeth cleaned and after a couple of screenings totaling several hours in length I was able to have my cleaning done and that went well. 7 months later, however, when I tried scheduling another cleaning they told me that after 6 months of not being seen there, I would need to start over with a new student and go through the screening process again. They told me they sent me a letter informing me of this but it was never received.

I use there extension clinic.in main hospital.Lies and deception over insurence about.dentures.and have left me with an emply month and the last dental student was a total.bith its a long story but m think ugly enough and wanted.my smile back been vary depressed over this.and recep.people are rude as hell.if you call in😢😢😢

This clinic does not care what is going on with their patients. When I was accepted, I was told my dentist only sees patients for half a day one day of the week, which does not work for me at all. When I asked for a different one, I was told I am too healthy (even though I cant eat with half my mouth) to be assigned to a different dentist. After communicating this, I was given stern words that they have attempted to make an appointment and I essentially refused to cooperate. So, essentially the clinic will not work with their patients who live in the real world. Do not ever come to this clinic. Save your dignity and seek other options.

Tate and Cliff just did an extraction. Anticipation worse than procedure! As good as any dentist I’ve been to! My dental student, Lincoln, is great too!

Awful. Had to have the dental work redone within one month by another dentist. When I refused to pay the remaining balance after insurance because the work was done incorrectly, they sent my balance to state collections. I almost lost the tooth because of the dentist’s carelessness also they spilled bleach while working on my tooth-burning the corner of mouth raw. Unethical. I went to a faculty dentist, not a student.

Best dental experience I have had. Each professional explained their work and what they were seeing throughly and took the time to educate me as the patient. Would absolutely recommend!

The dental work here is top-notch. I cant think of another place that offers this much collaboration between specialties and professionals. Definitely worth the extra time appointments take.

Tate is greatThis school is cool.I get super service and lots of reassurance from the supervising teachers.I am retired so the lower costs here are so appreciated.

My experience here has been fantastic! I’ve had everything from basic cleanings to tooth extractions, and I’ve always left feeling quite a bit better and fresher than before. As a college student from out of town, they’ve also been very understanding with payments and are very reasonably priced. Even when some problems arose, they have always been really helpful and polite about fixing those issues. I’ve always felt that the student dentists and their professors have been very caring about my dental welfare every time I’ve visited, and that they have done everything they could to make sure I’m comfortable throughout the duration of my appointment. I would also like to give a special thanks to Sandrine, my student dentist, for doing such a great job every time I come in! I know I’m not always perfect about taking care of my teeth, but unlike some dentists I’ve had in the past, I really appreciate how she explains everything that’s going on and how she gives me some tips to help improve my dental hygiene. You’re the best Sandrine! Keep up the great work! As far as dental care goes, the U of U School of Dentistry has been by far and away the best dental care I have ever received, and I would highly recommend checking them out next time you need any dental work done!

I have been a patient for a couple years now, I needed a lot of work done and it was about half what you would pay at a normal dentist. $30ish for cleaning $20ish for x rays, $500ish for a root canal. Yes the appointments are about 4 hrs long but I don’t have dental insurance and needed a lot of work. The screening process can make it hard to get in if you need work done urgently but it was totally worth it. These are students who are working towards good grades and use the most modern equipment. A couple times my student dentist messed up but unlike my mother in laws normal dentist who denied any wrong doing, these student dentists don’t have the egos of private practice dentists and will admit to and fix things when they mess up. Be patient with the students and you will have a good experience.

I’m really bummed about my experience here. I️ had a cavity filled and ended up needing a root canal on that tooth within a year. I️ expressed concern to the Dentist on staff who had overseen and approved my dental work, but was polite and respectful. We agreed I️ would be discharged to receive the root canal elsewhere and the dentist said I️ wouldn’t be charged for the X-rays that were taken the day of the appointment and went our separate ways. I️ just received a bill for the X-rays for $40 and received a letter that I️ was discharged from the school for behavioral issues and inappropriate language which was completely false and quite vengeful. I️ am certain it was because I️ politely expressed my disappointment and asked to be discharged. I️ definitely do not recommend receiving dental care at this school.

If you are looking for comprehensive dental work for the right price you have found it. I have been visiting dentist offices regularly since I was a boy due to some trauma experienced in 4th grade and never before have a felt so well attended to as I do when Im in the care of the students at the School of Dentistry. They have done very well in all of the work they have done for me. Shout out to Steve and Sandrine for doing such a great job and about caring about my well being and oral health.

We were very happy with the care. However, they were not transparent about pricing. When we scheduled the exam we were told that it would be $28-$30 per child for a cleaning. When we went to pay we were surprised to see different amounts for each child and only one bill was actually $30. We asked why and found that we were billed additional fees for every procedure that was done. So if you go, just know that it is a $30 fee for a child to be seen (that is what our 2 year old was charged for sitting in the seat and having them barely look in her mouth), and then there are additional costs (not sure what they are) for x-rays, fluoride, and routine cleaning??? totaling $60, $70 or $96 depending on the doctor entering the codes. The front desk wasn’t even able to tell us why the prices were different for each child, even when all of them came in for the same “routine check-up.”

Un believable service. I walked in and an hour and a half later, walked out. Two bad teeth gone no pain, great price, less than the price of one extraction at a regular dentist.

I had preliminary work for a root canal on July 22, 2015. I did not return to have the work completed.I had a digital recorder running in my pocket but I turned it off before treatment began. I thought it would be rude or creepy to record the proceedings. I sorely regret my decision to turn off the recorder...I was routinely screened for illicit drugs while at work in the construction industry, including the drugs cocaine, marijuana, meth-amphetamine, LSD, PCP and opioids. I always tested negative, no illegal drug metabolites were detected. I am curious about the drug screening protocols in the health care professions.

PERMANENT NERVE DAMAGE IN MY TONGUE FROM THIS CLINIC. The worst dental experience of my entire life, and this is not a whiny exaggeration story. I arranged to get my wisdom teeth extracted, because I needed them removed, they wouldnt grow fully in and caused pain. At my appointment, I was stuck with an IV over an hour before the doctor bothered to show up. The dental assistants realized too far in that my consent form I had signed was outdated, and needed to be signed again. While a needle was already in my arm. They rushed me to sign it. The doctor was over an hour late and didnt bother to apologize for making me wait. A resident injected my gums with the anesthetic and spent an AWFULLY long time on my right side, seemingly unaware of what he was doing. Yeah, well, guess what? A year later, my right side of my tongue has PERMANENT nerve damage. They should be shut down. Besides my permanent nerve damage, I had so many bad experiences with this clinic I can never return and will never recommend anyone to come here.

Awful customer service. I checked in at 8am for my 8am appointment. Waited an hour only to find out they tried to call me to tell me the medical student I was scheduled with was out for interviews today. Checked my records, they have the right phone number, never tried to call me, no email either. I missed class for this.

My experience was wonderful I rate them a 10+. Special thanks to student Dentist (Loren I ).Thank you so much for a new me.

Sadly I was hoping for a better experience. The initial appt went well they pretty much just told me everything I wanted to hear and made sure my terrible teeth were a good match for their studentsand they were. So then I had to get teeth pulled the student didn’t properly use the gas because you couldn’t feel it even coming out of the tubes and didn’t even wait for the numbing shots to work and just start pulling all seven teeth i felt everything not just the pressure they tell you that you feel. Worst part the actual dentist didn’t come in and take over until she hears me kicking and scream from the next room. Then they treated me like a drug seeker for asking for a pain med to get through the pain of just having 7 teeth pulled. The very next day I woke up with two black eyes and looking like I was beaten £=They make you feel terrible and take no responsibility, worst part is I have a foundation paying through donations so there are very few places that accept that payment so I am stuck dealing terrible care. Also I’ve been waiting for months to have management call me to even submit a complaint. An now i have to go back for more work and to say I’m nervous is an understatement. Over all not recommended unless you see sandrine who has made this horrible experience a little more tolerable.

I have been blessed by my experience here. I was blessed to get work through a grant the floss program. Justin nybo was my dentist and is now a graduate he has been awesome and also dr. Ocano. He helped me with some surgery and it was a blessing to have both of these guys work on my teeth they are professionals

I having severe anxiety about going to the dentist, and that being said, it is a challenge for me, although that nervousness has greatly diminished since becoming a patient at the University of Utah school of dentistry, and thus receiving adequate and gental care by a person whos name of Alex Piedra, an exspert already it seems being a student dr. His knowledge and expertise is well defined, and exemplify by the very pleasing end results. The doctors standing by to assist, along with other students all emulate a very professional, and always courteous and friendly vibe , along with an intellutal compassion they possess. I wish to convey my gratitude for a smile I have worth smiling at. Thank you for the dedication and continuation in great care for me to obtain the perfect smile I so greatly desire.

I know its only my first appointment but I was very impressed I will have to comment later but they did ton of things right in beginning to help me with my dental problem from validation my right to understand my options my right to choose understanding cost. I was so stressed about my mouth which had started to hurt weeks ago they really eased my stress

Appointments take a little longer than normal but overall the care I was given was excellent and comprehensive!!

Dont mess with office personnel or adminoistrators, theyll have your balls on a platter

Hey Michelle Fitts-- we dont do IV sedations at the dental school. Please be careful before you post scathing complaints in the wrong forum.

They are very caring and courteous. And the prices cant be beat!

Student has bad bed side manner, doctor was only a little better. Would never return, even if it is less expensive. No pain killers for a triple tooth extraction, and neither the doctor nor student seemed care. Horrible, and Im mad as hell.

I called just to see what my options were and the lady wasnt very kind. I dont know about others but no one likes to be treated by people with a negative tone.

Peeps were nice to me here.

Very unprofessional and catty work environment. I expected, and still expect, more from such an institution affiliated with higher education.

Excellent personal attention and by telephone line too, 👍 in addition to very good translators for whom we do not speak English, thank you very much 👍👍

Why do they take good care of you as a family?

The attention is excellent, they are good students and they attend to the priorities in an excellent way