Words can’t explain how amazing my experience was at this Credit Union. Christine H. Thank you so much for walking me through this whole process on getting a new car. Everything was dealt through text messages, email, minimal of talking bc I’m super busy with work. I felt as if I had a personal loan officer just for me. Christine thank you again. I never knew I’d be approved through a credit union especially with my credit not being that great. Christine H. made it happen. Now I’m walking out with a new car.

Amazing experience! Fast, efficient, responsive. Angela at Utah First Credit Union was fantastic to work with and I wish I could give more than 5 stars.

Utah First Credit Union is amazing to work with!! Sarah O. has been a phenomenal personal banker. After 12 years of using the same credit union, Utah First beat all their rates and saved me a ton of money. I appreciate their stellar customer service. Excited to work with them more in the future! Thanks to Sarah O and her team!! Happy customer here!!!

Desi was amazing! She was very nice and professional! She made me feel very informed and secured with process she did for me. She did it in a very timely manner and was such a great personality to be around! 10/10 would come back! Thank you!!

Utah First had the best rates! I refinanced two cars with them, saving me a few grand in total. Then I did a HELOC with them and Zach was awesome. Processed my application super quick! Answered all questions, just an awesome and surprising quick process.

Easily acquired a car loan from Utah First with Adriana. She was friendly and helpful and easily reached. This was my first car loan and the process was made so easy for me!! All of my questions were answered and I am glad to have such a low interest rate.

Ariana was the best! She was extremely knowledgeable, helpful, kind, and super fast! She helped refinance our vehicles, and helped our son refinance his. The best loan experience we’ve had in 20 years of working with financial institutions. I would definitely recommend working with her! Thanks Ariana!

Sarah is very helpful. She literally made my whole refinancing process super easy. I just had one call with her, then she sent me a checklist of documents I needed to submitted, then I signed the doc she sent to me. DONE! That was it! Super clean and quick! I highly recommend to talk to Sarah if you need similar service from Utah First Credit Union!

My experience with Utah First was nothing less than perfect. From start to finish on a new car loan with less than perfect credit in record time and on a car I absolutely love. I could not recommend them enough, Christine is the best she made this a flawless transaction and her communication with me was 100%. Thank you so much!

I just signed the documents for our 3rd car loan with Utah First. The rate was ultracompetitive and the process was FAST. My new Tacoma hit the lot on Saturday. We Docusigned for the loan on Tuesday after driving it home from the dealership. All three of our loans were processed by Jared. Both Jared and Utah First are very easy to work with. Jared is extremely responsive. I highly recommend Utah First as an individual and a business owner.

17 years with them, 7 moves, 4 different states, 3 car purchases and never a negative moment with them. They go above and beyond and handle the most complicated situations with proactiveness and kindness. This time around Jared was the perfect person to quick- turn a car loan working with agencies from 3 different states and 2 time-zones. Thank you, and Ill be back next time and know theyll be there to help. Thanks again Jared.

Sarah was so amazing!! She made getting my car loan so easy. Did everything on the phone and by email. I didn’t even have to come in to sign. She was so quick and efficient and gave me a great rate. I 100% recommend her!

Jared P. and Utah First Federal Credit Union will always be my go to financial institution for all my financial needs. Every member of their teams are always polite , professional, and expedient. It is the best atmosphere I have ever experienced when doing financial business. Jared P. made sure I was comfortable with the options available to me, I understood all the options, and overall was the best representative Ive ever worked with. Jared P with the downtown SLC branch is the model of what a professional should be. He was timely, personable, and utterly professional. Thank you Jared P. and Utah First for making this the best car buying experience I have ever had!!!

Adriana Mendez from Utah First Credit Union has been phenomenal to work with. She called within minutes of me putting in an application online for an auto loan through Utah First Credit Union and was great at helping me initiate the process. Adriana was so great to work with, and because Utah First Credit Union was offering such great rates, I actually ended up refinancing an existing auto loan with her help, and refinancing an existing personal loan we had taken out to finish our backyard into a HELOC loan. With her help we are now set up to save hundreds in monthly payments. Thank you Adriana!

Desi Salazar is AMAZING!!! She listened to my wants and needs. Not only did she listen but she delivered! Thank you 😊 Utah First has a 5 star employee for sure.

Sarah was amazing to work with and fast! Couldn’t be more happy with her service!

Christine H. at Utah First Credit Union was amazing to work with. She was patient and held our hand through the process. She got us a such a great rate we moved our other cars over to her too! This was one of the best financial experiences Ive ever had involving financing and loans. I give Christine and UFCU my highest recommendation.

Sarah made my loan process seamless and I never had to leave my home! She was always easy to contact and was very responsive to texts and emails. She understood my specific concerns and answered all of my questions. Thanks again!

Utah first has always been great to work with! This last experience was great with Sarah. She worked quick and had everything done within 24 hrs. We were able to do it all online and never had to go in. Thanks for a great experience!

Desi and Jared were great to work with. They got me approved for golf cart seamlessly. I will be refinancing my car there because of Desi’s great customer service and professionalism.

Worked with Jared Peterson and he made the whole process so easy. I referred two other people to him at the deadline for a promotion and he took care of them within 24 hrs (applied and finished!). Best banking service Ive ever received!

I worked with Sarah Overton and she was beyond amazing. She made getting an auto quick and painless. Would recommend her to my family and friends. Was quick to answer all my questions and just wonderful!

We couldn’t be happier with Utah First!Shelbie was awesome. We opened an account and had no problem getting a home equity loan and car loan. No hassle and worries. We were so taken care of. We have recommended Utah First to all of our friends.

I’ve used several other lenders in the past and they all feel the same. Adri was different she made the whole experience enjoyable. I was able to text her and get replies right away and within 24 hours she had me approved, paperwork signed, and ready to go. I highly recommend using them for your next auto loan.

Adriana was awesome and so easy to work with. She got my refinance on my trailer done in a day. I didnt even have to leave work to sign. That was a very important factor to me.

Adriana at Utah First Credit Union was AMAZING to work with!! 🙌🏻 She was fast, efficient, patient, and she got our equity loan processed faster than I thought possible. Her level of communication was on point and her professionalism was so refreshing compared to some other experiences we’ve had with other loan processors. We are so excited to finish our basement and the financing part has been a breeze! Here’s to hoping the rest goes just as smoothly as Adriana has made it! Will definitely be working with her again in the future!

Zach Edwards was able to help me quick and effectively.Jennifer Taylor from the Provo branch also is very helpful and both are really professional.

Just signed up with Utah First today to take advantage of their auto loan rates. Within a few min of filling out their online application I got a call from Adriana who totally helped me get these refinanced all today. So impressed with her quick responses and helpful attitude! Pretty blown away so far by Adriana and Utah First!

I was referred to this Credit Union by a coworker when I was looking for a HELOC and I’m so glad I went with them. As a new customer everything was streamlined and easy to set up. One of the best bank experiences I’ve had thus far, all thanks to one of their personal bankers - Adriana. Will definitely be using them again for my future banking needs.

Christine was so helpful with my refinancing of my car loans. Easy to work with and made the process simple! I truly felt that she was keeping my interests in mind and helped me save money short and long term with my car loans. Thank you Utah First and thank you Christine!

We had the opportunity to go through Utah First Credit Union for a recent vehicle purchase. It was an incredible experience with prompt service, great attention to detail, good questions asked and incredible customer service. I am so grateful for everything through the process - even down to how user friendly their web interface is! Our loan representative, Adriana Mendez, was simply incredible!

Amazing. Super helpful. I didn’t think I would qualify for a loan and it was such an easy process and Christine H got me qualified fast and easy. Recommend 100%

Sarah Overton at Utah First is the absolute best! Shes made every communication easy and was efficient in helping me refinance to my auto loan to Utah First. Wonderful customer service, and DEFINITELY one of the big reasons I love this credit union so much. Thank you Sarah!

Awesome experience! So easy and fair. Christine (personal banker) was the best! Thanks!

Desi delivered on all points and keep me informed during the process. Thank you for a great experience! I have no words for how she could have done any better. I can’t thank her enough!!!

Sarah was wonderful!! She helped me get my auto loan refinanced and saved me all the hassle. I barely had to lit a finger during the whole process. I would recommend her a 10/10!!😁

Adriana was very quick and helpful. She notified me of updates via text which is convenient.

Sarah Overton helped me out on a personal loan! It was effortless and FAST! . She’s awesome!

Love working with Ari my sister and I came in with terrible car rates and she was able to help us and give us an estimate even before pulling credit. She’s lively, professional, and super friendly. She is great with people of all ages, even my little 2 year old that was all over her.

Turned in an application at 6pm and by noon the next day I received a text from Sarah who was very professional and handled my loan quickly and in a timely manner. I would recommend Utah First Credit Union to anyone looking for an automobile loan or other banking business as well. Thank you Sarah!

Refinancing through Utah first could not have been easier. I was helped by Adriana and she was able to walk me through the whole process. I will definitely use Utah first for all my future financing needs!

What a waste of time! Constantly hearing the ads they will approve car loans for ANYONE false advertising. Walked into Mountain America and was approved and done within the hour dont waste any effort on this place

Adriana was extremely helpful and worked hard to get us a great rate on our car loan!! It was such a pleasant experience to work with someone that cared about us and sincerely wanted to help us.

Adriana was great. The loan process was painless and quick. I would highly recommend her.

I worked with Sarah O. at Utah First on Wednesday 3/31 and she was ABSOLUTELY AMAZING. I have never experienced such a wonderfully smooth and easy loan process. She was quick, thorough and incredibly helpful. Any questions I had were answered easily and any nervousness I had was put to rest by her knowledge and experience. I would recommend Utah First Credit Union and Sarah O. to anyone looking to see what options they have with a car loan!

I Had the pleasure of working with Adriana, She was very accurate and prompt on her work she was able to get us our car loans in a matter of hours. It was a tremendous, And stress less experience! I would recommend her and Utah First Credit Union any day!

I dislike coming to this location so so much!! I have to come after work and the drive thru takes FOREVER!! I have another bank and the post office I need to get to before 5:30pm and this drive thru takes so long. No one is usually behind or in front of me when I come the inside of the bank is already closed for the day when I show up so I really really dont understand why it takes them so long it never fails and it doesnt matter whos working the drive thru this is all the dang time! Please do something to speed things up a bit it drives me crazy and makes me late most the time to my other duties.

Adriana Melendez is AMAZING!! She went above and beyond to help us! She was in constant communication with us and we always knew where things were at. We will definitely be working with her and Utah First for our financial needs. Thank you!!

Their auto loan rates can’t be beat we saved over half of what we were paying! Sara was so fast and efficient and the whole process was so smooth! It was fast ,easy , simple and upfront -no hidden fees, excellent customer service and great rates!

They treated me fairly and the process was quick and simple I got my car at a lower rate with payments I could afford thank you !!

Utah First Credit Union is awesome! They have great customer service and friendly employees. The application process was easy and and quick. Sarah was amazing to work with. Shes knowledgeable, responds quickly, and made everything seamless. Two thumbs up!!

I worked with Adriana on refinancing my auto loan. She was very pleasant, polite and fast. The entire process was fast and easy. Im very pleased and impressed. Thank you Adriana and Utah First!

Had the pleasure of working with Adriana. I submitted an application for a home equity line of credit, and Ive done this before in the past, but my experience with Utah First Credit Union was by far the best. It was a smooth experience. Service was exceptional.

Adriana made the entire process seamless! She provided rapid responses to all of my questions, was very knowledgeable, professional, and courteous! I definitely recommend her for assistance all of your personal financial needs!

I received help from Addysen Lewis during a temporary site outtage. Addysen was super helpful, informative, friendly and professional and is the prime example of what customer service everywhere should be. I’ll be going through them exclusively during the outtage. Addysen should be promoted or at least be given a paid vacation.

Utah first credit union has the best interest rate out there, easy to apply for loan. Sarah overton was super nice and very professional. She was super fast and got my auto refinanced in no time.

Sarah helped me with a loan and ended up helping me save even more money, refinancing my car with a lower interest rate. The whole process was so smooth, she explained everything to me, text me when I was not able to speak over the phone and I signed everything from my cell phone. It was the best banking experience I have ever had! Thank you Sarah and Utah First Credit Union.

We recently had to file for bankruptcy and were desperately needing to refinance our car loan. After receiving several no’s, I got a phone call from Sarah at Utah First Credit Union, who immediately assured me that she would work with us however possible. She made it so easy to get things arranged and even allowed us to e-sign and complete the refinance process with ease! We will soon switch all our banking over to them, they’re amazing!

Sarah is amazing and i would work with her again. She gave us options and made financing a car so easy.

I applied for an auto loan online and and it was quick and very easy. I worked with Sarah and Adriana and both of them were highly responsive and made things easy. They cut my rate nearly in half from my current credit union. Highly recommend!

Not sure exactly who to complain to, but the sprinklers were going at 7:20pm , covering the bus stop bench. The entire area was soaked, forcing me to wait by the building or in the street ):

Sarah and everyone else I have worked with over the last 2 years at Utah first credit have been great to work with and treated me wonderful . They have made a lot of things possible for me that other credit unions couldn’t do .

We were very impressed with Oscar and everyone else at Utah First Credit Union. It was a very smooth process compared to when we tried last spring and was denied. We are so grateful andappreciate the help and the amazing customer service we received.Thank you,Karen HutchinsonWrite Start Preschool

Desi is just about one the best human beings I have had the chance to speak with. She made me feel like I’m in good hands and with the right Credit Union to further better my credit. Thank you Desi :)

True to their word, got me the best rate on auto loan. Beyond that, customer service was awesome. Adriana went the extra mile to make it happen within matter of minutes.

What a great experience! Sara O. was right on top of all of my questions and made the process incredibly simple and efficient. She was proactive with tackling an issue when it arose, and I had access to my funds the same day. If she is an example of how Utah First takes care of clients, I will definitely be bringing more business here! Highly recommend!

I have been asked to share my experience with the Customer representative who I have had the privilege of working with now for the second time I guess her name is Desi. The first time I had the privilege of working with her was last week I recognized that she was new. I had some questions about my money market account being that she was new she had to get some help. And she did another representative came over and helped her with no problem which also showed me I was in great hands. Desi has done a great job serving me now on 2 occasions she is very pleasant to work with as is all the girls who have served me since becoming a member. I am very pleased to be a member of Utah First Credit Union and would highly recommend this institution to anyone who needs a great financial institution as they have been so very helpful and I do appreciate all the great customer service I have receivedThank You all for being there for us especially in our time of needSincerely Yours Alfonso M. Montano

Breelle did amazing at giving us a couple loans. She stayed in contact the whole time just to be sure we were taken care of 😁

I’ve been working with Des to get a car loan. The process has been easy and efficient. She’s been really personable and professional throughout and I’m excited to work with Utah First CU! :)

I had a great experience with Utah First and Adriana. She was super fast and the whole process was simple and easy. Thanks again.

Zach at Utahs First CU is very efficient and has strong work ethics, he also communicates very well which makes everything pretty straightforward and easy. Thanks a lot.

This institution has the best customer service Ive ever experienced.

The.best.loan.experience.of.my.life! Adriana was amazing! From my initial loan application to closing was 48 hours and all online.I’m new to UFCU and they have me as a customer for life. Thanks, Adriana!

We have been banking wth Utah First for over ten years. Even though weve moved from state to state several times, the rates, service, and personal touch at Utah First have simply been too consistently fantastic to leave behind. We just got approved for our first car loan, and once again we were impressed by the speed and care with which they do everything. Its clear they enjoy the work they do and look forward to serving their customers. Keep up the good work!

I hate buying cars. LOATHE IT. Dealerships are in it to make their money. I get it, nature of the business. Went in to LHM Chevy had then pull our credit and got a decent rate. Signed paperwork and left. Driving home i saw the Utah First Billboard on i-15. Woke up the next day not happy with what the Dealership rates. We decided to apply online.LET ME TELL YOU.. 10 minutes after applying I got a text from Sarah. Which was perfect as i was at work. Called her back and went over the details of the loan from the dealership. She was transparent, kind and honest. Said she would call me back after 30 mins after she ran the numbers. She actually called back in the 30 mins. She also kept me and my co signer / partner in the loop at every step of the process as we were both at work.NEVER happens. Told us we were approved, Told us how to e mail her our pay stubs and the things they needed.Called the dealership to let them know we switched lenders and listened to them him and haw about the better rate, how we should just stick with the original loan and refinance in a year. Then him telling us their gap insurance is better. Well University first was $400 cheaper and has much more benefits.Signed the new contract and was done in less then 2 hours. When we spent 6 hours at the dealership to hear we needed more down or they could only offer us higher rates. Blah blah blah. They would not tell us everywhere else we got approved, just the one the finance guy thought was best, which mean they only want us to finance who will give them a kickback.LONG STORY SHORT... in a few hours 3-4 we went from applying to the loan being funded and the dealership has their money. 10000% recommend this process and Utah First.Sarah is a life changer and my stomach can relax as we got a great rate 3% better then the dealership would offer us.If you are buying a car make sure to tell them to run the loan through these guys. Although, i think applying on their website was SO much easier and you get the personal touch of talking to the direct person at the bank who can answer any and all questions.Again, Sarah thank you!

Amazing people to work with. Buying a vehicle through them was the easiest process to go through and the people are very professional and nice to work with.

My experience was fast, looked at best way to assist getting the lowest interest rate for me, sent everything fast think she stayed late at work the one night to get to me. I’ve use this credit union for 23+ yrs and they keep getting better ❤️‍🩹 just when don’t think they can they prove me wrong. Love 💕 them.

Great experience. Very simple and fast underwriting process. Why aren’t more institutions like this?

We cannot say enough about the support we received over the past year or so from UFCU. Right from the beginning of the COVID-19 Pandemic, they were outstanding business partners. They cared for us, guided, alerted and responded across the financial turmoil of PPP loans and PPP loan forgiveness. Even before the pandemic they were super responsive and helpful. But they earned great amounts of respect in how they supported us when we needed them most. Today we’re in a strong financial position and much of that is due to how diligent UFCU is when dealing with our internal financial team. They have made me a believer in the power coupling of small business with a credit union dynamo like Utah First.

Sarah walked us through several options to maximize our credit/HELOC options. As well, my experience this morning setting up with a kind tech helping me set up my online account was 100% positive. They answered all my questions and made it so that I could access all my details.

Sarah Overton was extremely helpful! She made getting a loan seamless. Promptly answered any and all questions. Very kind to work with. 100% recommend.

Adriana was assigned to my first loan over a year ago. I have continue to work with her because she makes the process simple. It’s good to see that there’s people out there that know their products and services. Having people on your team with this kind of dedication create more opportunities for business ventures in the future. Thank you once again yes satisfied with the services that you provide

The absolute best rate I could find and the loan officer was very helpful and quickly returned my calls.

Awesome experience. Got me in and out and on the road. Sarah ovverton went above and beyond to get me going along with refinancing my loans with hard to beat rates. Will be a member for life. Thank you!

Adriana M. was prompt, professional, and courteous from the beginning of the process with my loan. As a first time car buyer, she was extremely patient and thorough answering all of my questions. Adriana kept me informed at all times and followed up with me to ensure I was taken care of and understanding everything that I needed to do. My experience overall was great!!

Desi was freaking awesome! I think this must have been some type of record for doing a refi over the phone/email. So glad she helped me out!

I have been banking with Utah first for about seven years. Their service and experience is always great, they help me to accomplish my financial goals help with credit and they have always been very responsive. I highly recommend the use of Utah First credit union

After 2 1/2 years with an interest rate I was miserable in I applied at Utah First hopeful to get out of this payment. I got a friendly call at 9:00am and David was friendly, understanding and let me chat his ear off out of my excitement of this being approved. The process from application, documents being sent to sign to approval was under 2 hours. I can’t say thank you enough, if you’re in the market for a new car, refinance or anything banking call David. Thank you David for all you did.

Adriana has helped me now with two HELCO loans the interest rates are incredible and she makes the whole process simple. She also is very responsive and communicates well. This is very important to me. The best is that this last time I was out of the country and was still able to work on the loan. Thanks for all you do!

Desi is amazing! Very helpful. Love this bank. Never stressful, they always try to help you out.

So fast! This was one of the easiest transactions I have ever had with a bank/credit union.

Worked with Adriana on a refi of 2 vehicles. This was by far the easiest refi process I’ve ever experienced. I would definitely get the rest of my vehicle loans through them in the future.

I could t of asked for better communication and all around customer service skills. Oscar amd the crew took great care of of me during go those hard times. I will use Utah First Bank for all my banking needs

This is the first review I’ve ever done. I was honestly about to switch banks due to frustration trying to get an auto loan... thankfully Erick Hernandez stepped in and changed everything. He worked longer on a weekend and through the next week to help us secure the loan. He went above and beyond to say the least. Because of him I have a happy fiancé and they have two loyal customers. Thanks again Erick.

Great customer service and got my car bill down to what I was wanting to get it to. Lowered my apr as well! Definitely an amazing experience. Sarah and Tiffani are seriously miracle workers!

Utah first credit union has been such a great bank with their professional service and willing to resolve issues not making it more complicated.I am happy to do my business baking with them.

Fast easy and great rates. I recommend this credit union for all kind of loans

We have been banking with Utah first credit Union probably close to 9 years now. About 5 years ago we moved out of the state. We are quite worried because we did not want to change Banks. But to our amazement Utah first has been able to service our every need from hundreds of miles away in a completely different state. By far the best credit union with the best people we have ever bankedthrough

Utah First CU and Oscar were great to work with for my PPP loan. Communication was easy and everything went smoother than I even thought possible. Thank you for all your hard work.Robbie

They got my loan done super fast and Jared answered all my questions. I ended up giving them more business than I anticipated because they were so easy to work with and had great rates.