The JACL Credit Union offers some of the best customer service. The have reliable staff who are willing to help me out with my banking needs. I appreciate how understanding and friendly they are with me in the office and on the phone. I always recommend there services to my peers.

I have been a long time member and all the employees will know you by name when you go in to the branch.

The JACL Credit Union has been fantastic to work with. We have received excellent communication and help with our Mortgage Loans.

Terri helped me setup a home equity line of credit. The terms of the loan were far better than all other banks, they loaned 100% of the equity in the house and there was no requirement to occupy the house for at least a year. The location is excellent, and the staff is excellent. I will continue to bank here for the rest of my life

Always nice to do my banking with friends.

Great rates, wonderful staff, easy remote access.

Fantastic to work with. Extremely responsive to needs and works quickly to get stuff. I have never been as impressed as i have been as I was working with the team at JACL. I would highly recommend to anyone.

Teri and Celeste were a pleasure to work with on our mortgage loan. Very friendly and very professional. Information they provided was accurate and easy to understand. I recommend the JACL National Credit Union to anyone looking for a great financial institution.

Outstanding professionalism with expert help & amazing customer service, JACL goes above & beyond in financial services!

Amazing Credit Union and great staff!!

Quick customer service. When you call, the first person that answers addresses your issue 90% of the time. I live in California, and it is easy to use their services from afar. Their interest rates on savings accounts arent great, but that is common with these types of accounts. Nothing out of the ordinary.

I opened a VISA Platinum Card with JACL Credit Union the end of March. Their VISA card has a great rate, no annual fee and travel rewards. So far Im very happy with the card.

Beautiful Credit Union Experience. Out to help the members (not like banks)

The JACL Credit Union always comes to my rescue by saving me thousands of dollars in fees on mortgage loans and a recent HELOC. They even went out of their way to save me $250 by shopping for a lower cost appraiser on a recent property refinance in Colorado! Thank you!

In large credit unions, I feel like cattle being herded in their very long lines. National JACL is just the opposite. Almost never a line, they are very personable and will know you by name. They want your business, and will work hard and treat you right to get it.

They helped me when no one else would thank you...very friendly and very helpful

Nothing but great customer service and products. I have 3 auto loans and a boat loan with NJACLCU and 1 Heloc. All 4 have closed easily without any issues. One car was a cross country purchase. The funds were wired and all I had to do was sign a few papers when I picked up the car. I have never had an issue working with them virtually or on the phone. I do not need to be in Utah to get the most out of the CU. NJACL CU is quickly becoming my main bank.

Refuses to close account; made threats/engaged in extortion. Edits after owner response: The extortion is not a contract matter. Threatening to file an illegal and false action in federal court as a response to a potential lawful action is civil and criminal extortion. Since the owner/entity has now taken the matter to litigation, this clarification is not a response to the owner. Multiple illegal and tortious acts will be judged by a jury to the benefit of private rights, and even more importantly, for public interest and public welfare. Any entity such as JACL that doesnt even respond to multiple communications, complaints, concerns, and requests for resolution is a decidedly hostile and irresponsible organization.

Great service and with exemplary professionals