First, Dr.Davoodi herself deserves 5 stars. Her staff is the reason for two. They dont return messages, EXTREMELY long hold times (20+ minutes before someone answers, if they do even). I have a pretty severe injury that hurts to sit for long periods of time and I cant walk, so getting home ASAP is the goal. We waited after the appointment for 30 minutes while the staff joked and laughed. Girlfriend had to go up and ask for paperwork and it was just sitting on the printer. Also, when trying to get a medical supply order, they claimed they got the approval request today when Medline called me multiple times the past week saying they had gotten no reply. When I finally got a hold of her front desk person, explained I was running out of medical supplies and Medline needed a response ASAP so they can get me supplies, she gave me the well... Ill try to get it to the doctor and faxed by the end of the day in a pretty poor attitude. Medline called me later that day, so I called the doctor office again mid afternoon with a I already told you, Ill try to get it taken care of by the end of the day. These are medical supplies I need that have been ignored for over a week already. Kinda sucks for me.