I called and ordered an external transformer for my pride lift chair that my father needed to use do to having knee replacement surgery. The guy I talked to told me he found the part. This was on a Thursday. I told him I wanted it express shipped. He said it would be there by Friday no later than Saturday. Monday comes around and still no part. So I call and ask. I was told they part he told me was coming wasnt available and they would find me another part. I said fine. They find the part and ship it express and it ends up being the wrong part. So thats $60. For the wrong part and $70. For next day shipping on a part that took 5 days to get. Now they are telling me they will refund the $60. For the part but I have to eat the $70. And pay to ship the wrong part back to them. Do not deal with this company. Also almost every person I spoke with on the phone was rude. I even asked to speak to a manager and still got no satisfaction. Worst customer service I have ever had and at the worst time possible for our families situation.

Stay away from this company. I canceled my order and they still charge my card and shipped the item. To return it and get a refund I had to go through hell and I had to pay to ship it back.

Gave us great service and showed up early for their appointment

***Red Flag*** I knew something was fishy when they asked us to PRE-PAY $220 to send a tech. They promised our wheelchair lifts would be fixed for $220.00. Needless to say, a part must be ordered, which is understandable, but now they are asking for another $125 service call. If the part ordered does not fix the issue, I must pay another fee. This is coming from the supervisor of the company named Joe. They now operate under a company called Delstal, too. Customers should not be penalized for the companys lack of knowledge.

Great service and install company! Thanks for everything...

There supply of items is terrible and the person answering the phone is not a smart guy