I had a great experience with Carolina Conceptions and they helped us get pregnant with our daughter. The staff was very nice and helpful, everyone worked together and my doctor, Dr. Parks was amazing. Definitely recommend to anyone trying to get pregnant.

I’m not sure why but my first post got deleted.Just wanted to say that this is a great office. The doctors are all amazing and really know what they are doing. Dr Meyer was great. One of the Medical Assistants, Chrissy, is a breath of fresh air. The whole experience is scary and nerve-racking and she was so patient and so caring. She held my hand when I needed it. She truly made my things much easier for me . This office is lucky to have her. I would recommended this office to anyone that is trying to get pregnant.

ETA: I have since been in contact with the staff at Carolina Conceptions. After reading my review, they jumped in to help sort things out. I really appreciate their willingness to make things right. I have my first appointment scheduled and look forward to it.Im very disappointed with my interactions with Carolina Conceptions. I have been trying to set up appointments for prerequisite testing for an embryo transfer. Apparently thats out of their capabilities, but I was only told this by the 3rd person I spoke to. The staff seems incompetent which doesnt bode well for the care and experience they provide to patients in such a sensitive situation.

My Second Home! Got success with the 1st round of ivf! As a result my baby was born this year..Dr.Myer is the best and I had no problem with any communication! He would respond to all my queries and emails, never have I had to wait for more than a few hours for his response!!! His confidence and knowledge about everything in this field is outstanding! If I ever plan another baby this is definitely going to be my choice of team of doctor..I have had a chance to interact with all the doctors who by the way are excellent! The nurses are always helpful, always there for us, super sweet too!! The front desk is always helpful and Courteous ,prompt and to the point!Overall great experience 😊 thank u so much Carolina Conceptions..U Are the best!!

Heartbreaking experience. I would not recommend this group. They are 100% in it for the money.After an unsuccessful stimulation and a 22 mm cyst that was there from day 1, it was recommended I proceed with treatment anyway. I went in on retrieval day not feeling confident, but also feeling like I did not have an alternative option. The doctors never suggested stopping the medications or alternative treatment plan such as waiting for another cycle. I came out of the procedure to find out they were only able to retrieve 7 follicles. The lab technician contacted me the next day to say that only 3 had fertilized and then 2 and then only 1 had made it Again, this was not great news.Heartbreaking news- the 1 embryo that was transferred was unsuccessful.Throughout this whole process, I felt like another number and a rushed patient. We spent over $16,000 between the medications and the cost of the procedure to come out with absolutely nothing... When I reached out to discuss further I was told it was my fault because of my AMH levels and age (32 btw).

Carolina Conceptions has been a blessing in our lives. The staff, nurses, doctors, and everyone who is involved are all amazing people.We live in Virginia and have done a fresh and a frozen embryo transfer. We conceived and delivered two healthy boys. We are now getting ready for our last transfer. I highly recommend Carolina Conceptions.

This place is amazing! I was a patient in a few clinics before CC in California and i was very disappointed... When we moved to NC and i found CC - i was amazes - my doctor is Bill Meyer - and he is absolutely amazing. He advised me to do IUI. He was adjusting treatment plan based on my body response and guess what - first IUI and it was successful!!!! The best clinic n West and East coast for sure!

I just have to say thanks to Carolina conception and all the staff. Because of the first time I was there in 7/17/2016 to the day of 7/27/21 I had 3 beautiful boys thanks for making my dreams a reality Dr Meyer and all the teams of Carolina conception I never will be tired of thanks for all your help prayers and support. Thanks guys Mrs Nikki Duncan thanks for always being there with a smile on your face. Thanks sooo much for keep my faith high.

I am so grateful for this practice. My husband and I suffered from unexplained infertility and I self referred myself here after a friend had a good experience. They were kind and thorough discussing treatment options. I love that this practice is up to date and participates in many clinical trials. Brittany, the study coordinator, was marvelous throughout the process. Every doctor I saw took great care of us. Dr. Bowling helped me to feel comfortable and I trusted her recommendations. This practice and our success made the 2 hr 15 min drive one way worth it for us.

I had the worst experience today at CC. I have no issues with the doctors, I especially love Dr. Meyers and the front desk staff are great as well. My issue lies with the nursing staff. I ordered my medication through CC. I was sent syringes and needles with my first prescription, when I got to the second batch of my prescription, my husband picked my medication up for me. When I got home that night I found that there were no needles or syringe and I had to clean and re-use my previous syringe and needle. I went to the office the next day and again ordered another box but this time I requested for the needle and syringe. The nurse then proceeded to tell me that they don’t provide the needle and syringe. I was NEVER made aware of this fact prior to agreeing to order my medication through them. Had been I been aware I would have made other arrangements. Now it’s almost closing time, I’m told that I would need to contact the local pharmacies to see which once carries the needle and syringe. I will most likely re-use the same needle again because there’s no way for me to get one today. I’m a nurse, I’ve been in the healthcare field for a very long time and I know a little compassion goes a long way. This whole process is already stressful enough without the added stress. Thank you for making this a horrible experience.

My husband and I have been trying to conceive for quite a long time. Everyone here was so pleasant and was ready to answer our questions when we needed them too.

My husband and I were referred to Carolina Conceptions for diagnostic services. They told us our insurance wouldn’t cover diagnostic procedures billed by a fertility clinic and quoted us their self-pay rates of $148.50 for an SA and $537.50 for an HSG. I called my insurance company and verified these procedures would be covered. When I turned in my husband’s sample, I was charged the self-pay rate. When I protested, Jennifer came out, handed me a print out of my benefits and explained to me that my insurance doesn’t cover the procedure if it’s billed by a fertility clinic and that I had to know the right questions to ask insurance companies. She agreed to do me a “favor” and file the claim but insisted I pay the self-pay rate and advised the claim would probably be denied. We were reimbursed at 100 percent. Then, there was an issue with how the claim was filed, and we received a small invoice. I called our insurance provider again and explained the situation. They found and fixed the error, and we owed nothing. Later that year, we received a letter from our insurance carrier stating that Dr. Couchman, who the SA was billed through, would no longer be a preferred provider with Aetna. After my first and only time in the clinic with Jennifer, I no longer trusted Carolina Conceptions to treat me. We transferred our care a different fertility clinic, where the first thing we were told was that diagnostic procedures are covered by insurance. There, the HSG that Carolina Conceptions was going to charge me $537.50 for only cost me my $70.00 specialist visit copay. I am rating two stars because I believe that Carolina Conceptions is efficient at getting their patients pregnant. However, I feel that their methods are self serving and not patient centered. If I hadn’t spoken up for myself, I would have been overcharged for procedures that were actually covered by my insurance. I strongly recommend looking at other options before committing to care at this clinic.

I just wanted to take a minute to give a special shout out to the front office staff at Carolina Conceptions. These ladies (and 1 gentleman that I saw) are exceptional at what they do. They are welcoming, professional, and on the ball! They may not realize it but just their friendliness means so much in a time where patients feel so much uncertainty. Thank you so much, everyone!

The staff here are absolutely delightful. Every person interacted with was exceptional. Each step was explained in detail, along with the process and cost. Highly recommend A+

My husband and I used CC almost 15 years ago. We were promised the moon but given no real guidance about the journey. We did 3 cycles. We were promised our money back but did not get it because our third cycle was from our frozen embryos and not fresh. After two failed cycles we were pressured to do a third that was frozen. If we had read the fine print, we would have realized we had to do three fresh cycles to get our money back. After my third time, I was done. We were broken-hearted and broke. I would not recommend this group. They are in it for the money.

Let me preface this by expressing that I meet all the ASRM guidelines to be a gestational carrier. I was going through an independent journey with ip’s who had embryos at this clinic. I submitted all my medical records and was approved by Carolina Conceptions. I was having communication issues with the ip’s throughout the process and informed the clinic. I asked if they had other families that needed a gestational carrier that could possibly be a better fit. They responded that they currently had other families that needed a gc. After giving it a ton of consideration and patience, I couldn’t ignore the communication issues any longer, and I decided to break the match. A little over a week went by, and I received devastating news from Dr. Bowling. She informed me that they decided to decline utilizing me as a gc after all. I am confused, and extremely disappointed with my experience at Carolina Conceptions.

In 2019, at 30 years old, I was diagnosed with cancer. I came here to see Dr. Park to try and preserve and freeze my eggs before I had to start chemotherapy. I have never met a more compassionate, professional and knowledgeable doctor. It was already traumatizing enough that I was about to go through chemo and now I had to make quick decisions about what to do with my eggs. Dr. Park made this process so easy and stress free. Although my body didnt respond the way I wanted it to and we were unable to freeze any eggs, I truly want to thank you Dr. Park for working with me and helping me through this. He shows that he loves what he does and is always willing to go that extra step to help! Things dont always work out the way you plan, but I would not have changed my experience here for anything. Thank you Dr. Park!! Over a year cancer free now!!

I would just like to share my experience leading up to being seen by one of the doctors at Carolina Conceptions in Raleigh. I say leading up to being seen because it never happened. Well, to begin, it is very difficult to reach anyone at the office. The phones are rarely answered and when they are answered, you are put on long holds. I had a zoom appointment with Dr. Johnson on May 6, 2021 but never received a zoom link. She called and left a message but when I returned the phone call to try to be seen and ask for the zoom link, the first time I was transferred to the doctor and got disconnected, the second time they tried to tell me that it was not a zoom appointment but a phone appointment and that Dr. Johnson had left for the day. Then they asked to reschedule me for a month later. Needless to say, Im done and have found a more organized office (UNC Fertility). GET IT TOGETHER CAROLINA CONCEPTIONS!

When I arrived at Carolina Conceptions I was already anxious. We felt at ease after meeting with Dr Couchman. Over a course of a year we came up with a plan. Once we started our process we had some failed attempts. By this time Dr Couchman was set to retire. I was very bummed but she assured me her team was wonderful and would take good care of me. The good news is that I met all the doctors through the course of many appointments. At this point I was frustrated, we did a ERA and had no answers. I started to diagnose myself. I had a connection with Dr Park, a good friend of mine had a great experience. What I liked about Dr Park is he listened, he understood my husband felt out of the loop and took the time to meet with us both to hear his concerns. Together we came up with a plan of action. As I mentioned there were things I noticed through the process that lacked…my lining / infections. We decided to be proactive and address them.We felt good going into our transfer, still worried but hopeful. This time was different. We indeed have a positive result. The entire staff from when you walked in to the nurses all had a huge part in our journey. When you come in weekly for 6 months you really start to know everyone. I cannot express how comfortable I was. I also felt supported, I could easily get answers to questions from the nurse triage line/email. The only regret is that my husband was not able to be with be during our appointments due to Covid. So with that said I felt empowered to be in control of my process with the doctors. I can’t thank you all enough for making our dream come true. Thank you to the entire staff.

Just started my journey with Carolina Conceptions but i have to say the experience has been amazing so far. We had to change doctors after relocating here 3 months ago and found CC to have great reviews online.After my initial consult with Dr Couchman, it was great to have Catie be a point of contact. She helped me to take care of everything from providing details of costs, helping me schedule my nurse appt and also update my pharmacy. That never happens in other clinics, where you are usually transferred from person to person. Very happy with the service so far.

So easy , not like the google reviews at all ! Just Remember before HSG procedure take Cramping meds as directed.

Please take note that ALL one star reviews have multiple likes, while higher ratings have few, if any. The voices of the disappointed, dissatisfied and, frankly, hurt, should grow louder. Also, take the time to read the one star reviews, and notice the repetition of complaints.My wife has already written her review, but I have one thing to add about my experience. In their office they have a “wall of fame” of baby foot prints for successful births. I spent many months starting at that wall, and contemplating its meaning. I realize now that it didn’t have as much to do with those babies’ prints, or the happy parents that scribbled their names by them, as it did about the image that Carolina Conceptions wanted to project. It’s their trophy, but now that I look back on it, it wasn’t much of a trophy. In all the time I was in there, I only saw one family put prints on the wall, and have a picture taken with their doctor. I remember it, because it was a bit of a production, and quite alienating for those In the waiting room struggling with their anxiety and sense of failure.We are happy to say that we are pregnant through the UNC Fertility Center. They were much more professional, thorough, educated and educating than the Carolina Conception.

I would love to have talked about my experience with the actual physicians at Carolina Conceptions, except the horribly sexist and regressive attitudes of the medical practice staff quickly made me realize this wasnt the organization I wanted to work with. I was looking into egg freezing services. Im in the prime of my career and the hubby and I want to wait to have kids. Its a simple enough procedure. The staff refused to give me an appointment on the basis of the fact that my husband wasnt going to be involved ( its an egg freezing why do you need my husbands details? ). This isnt IVF. The appointment staffers April and another unnamed lady continually hung up on me, didnt return calls after several emails were sent by both me and my insurance provider and were beyond rude. Last I checked this isnt the 1950s I dont need anyones permission to freeze my eggs. The insurance is mine, the money is mine, body also mine. My husband and I had a good laugh about it and I chose to pursue my egg freezing with NC Center for Reproductive Medicine. It took a grand total of one phone call to schedule my appointment and upload my documents through an online portal. Staff at Carolina Conceptions needs serious training. Wasted 4 days trying to work with them on scheduling all the while getting judgement and a run around from their appointment staff. Wouldnt recommend for the modern woman, aint no body got time for that.

After four years of trying we started our journey with another clinic but didn’t feel we were in the right hands. We had multiple recommendations from friends about carolina conceptions so we decided to switch. We loved Dr. Meyer from moment he introduced himself and knew we were in good hands. We saw most of the doctors during our treatment and always had a great experience. They all took the time to answer all of our questions. They made our dreams come true and we can’t wait to do it all again!

It is a very busy clinic, and we are not a text book case, but I feel very disconnected and much more like a number than my previous clinic. My doctor has only seen me once, and I am usually seen by someone different every time I go. Though this might be normal for such a busy clinic. It doesn’t feel like my care is being approached in a holistic way, but rather in an established way. It would also be helpful if they had a patient portal, as there is no way to access information on your appointments, details on your scans and bloodwork, easily ask medical questions, etc. I acknowledge that some of these issues might feel different if we weren’t in the middle of a pandemic and I didn’t have to be rushed in and out of the facility, but some things like communication and more personalized care would help to compensate for it.

Initially, I thought I was in good hands with CC. Had my consultation with Dr Couchman, exchanged a few emails with questions and then it was time for my appointments. We did an IUI with donor sperm. 4 appointments and I NEVER saw “my” doctor. On the day of my IUI procedure, I just knew I was going to finally meet my doctor, nope. Never even got to talk face to face to the woman. My IUI was on 8/7/20 and it was unsuccessful. No one from the office has contacted me in any way. No calls, texts, emails etc. For someone like myself, who has been going through this for 13 years, having support is a big deal. If it were me, I would reach out to all of my patients after a big procedure to check in. I honestly feel like I was just another paycheck for them. My husband and I will be having another IUI in the future but it WILL NOT be at CC.

We loved seeing Dr. Couchman ! She was amazing through the IVF invocell process with me and my wife. We got pregnant on the first try! Definitely recommend Carolina Conceptions ! Can’t wait for baby #2

My appointment went great. It was my first visit Dr.Couchman was very nice and straight to working with us. I can’t tell she’s good with her and gets things done! We were very satisfied with our first appointment!

I interacted with all the doctors at the clinic during my attempts to become pregnant, and they were all helpful, patient, willing to answer questions and offer support. Dr. Couchman was the primary physician I had, and her treatment was ultimately the successful one for me. The staff is great. I couldnt be happier, and my two beautiful babies are thanks to their efforts. ❤️

Everything was good until they had me wait for my test results to check my hormone levels. I waited almost a week for my results - kept calling only to be told to call back in another two days. It doesn’t take that long for test results to come back. The staff is friendly face to face but not over the phone. Sadly I have come to the conclusion that unless you’re ready to spend $10-20k on a procedure that may or may not take, they don’t want to be bothered with you. If you prefer to try to get pregnant naturally, they will put you to the back burner.Updated: Response to Dr. CouchmanI fully understood what we discussed at the consult. But that was not the issue. The issue is that your staff consistently gave me the run around. I have had lab work done several times and it does not take that long. I also emailed you the day I drew the labs as you asked me to and got no response from you. As I stated unless I’m spending an exorbitant amount of money for the procedures you offer, I was not treated as a priority.

Honestly I was so hopeful when we started out with CC but after a few months and little contact with the dr we have found a new dr. After being told that since I had been pregnant before (a miscarriage) I should have no problem getting pregnant again I was put on letzerol for 3 months. During that time I didn’t have one check in with the dr to see if it had helped or worked or anything. Any messages I sent were answered with a 1-2 sentence email from the nurses. After switching dr I found out that I have mostly blocked tubes and a pregnancy could have resulted in an ectopic miscarriage bc of this. I was really disappointed with the lack on communication and care from CC.

After many obstacles and 3 IVF failures with Duke Fertility clinic. My husband and I decided to give it one last try with a different clinic. After some research and reading lots of reviews, we gave Dr. Park the opportunity to tell us what his thoughts were about our situation because of my age (40), my husband being deployed, etc. He was very honest and straight forward, his treatment was different than the other clinic and seemed to make more sense to us. Then Covid-19 happened and we had to wait some months before starting the treatment but Dr. Park never gave up on us and made us keep that hope alive. Once the clinic resumed services, we started our treatment, my husband came back from deployment and now we are expecting twins. We still have a journey ahead but if it wasnt for Dr. Park and Carolina Conceptions staff, we would not be where we are now. I am thankful to have given it a last try to this awesome clinic. Highly recommended.

Very kind and professional! Listened to my needs and concerns and assured me, which is a HUGE plus in my book! Dr. Meyer was great and very personable! Would definitely recommend this office to my friends and family!

Absolutely fantastic staff. They always answered all my questions and treated me with the upmost respect. I moved away from my last OBGYN and my current one doesnt give my 2.5 years of secondary infertility any concern because of my age. But Carolina Conceptions and Dr. Park never mention my age and always treat me like family and not a child. He also performed my surgery on my uterus and I feel sooo much better!!

The staff is so friendly and caring. You feel welcomed and understood. They’re very compassionate.

Thanks to Dr. Park & Dr. Bowling, I finally fulfilled my dream of being a mom. My journey with CC was a lengthy one, which took two years. Dr. Park was my primary dr. and did my egg retrieval. He is extreme skillful and professional. I highly recommend him to anyone who are considering IVF because there are many painful procedures involved in the process and you would want a gentle and skillful physician on your side. My first three rounds of IVF(one FT two FETs) failed for unexplained reasons. I almost lost hope but Dr. Park kept me going and recommended ERA test before doing another cycle. The test result showed that I should take shorter period of progesterone and the adjustment did the trick! Dr. Bowling was the one that successfully transferred my last embryo. She is very nurturing and down-to-earth. I loved her sharing personal stories with me to lessen my stress. For anyone who are reading this post and still on the way to parenthood, my suggestion is go with your nuts and have full confidence in your choice. There is light at the end of the tunnel, best of luck!

Do not recommend by any means, I had a horrible experience from the time I stepped in the door and should’ve gone with my gut and left before money was exchanged. Ended up not having anything to transfer they said (pretty sure my transfer was done past the 36 hour mark) and the doctor was just so rude and had no bedside manner what so ever. You’d think they’d have more compassion in the field but I was treated that day as a number who had given them money which wasn’t easy and I have no coverage for ivf.

From the very first phone call to the moment we left our consultation we were treated with so much kindness and respect. The staff, including the amazing Dr. Meyer, are lighthearted and knowledgeable. What a wonderful group of people to work with when youre taking the journey to starting a family.

They have been absolutely amazing. Dr. Park is fantastic at explaining and helping me along the journey.

I saw an endocrinologist here in Wilmington who helped me conceive both of my kids. He was convenient and efficient. After his retirement, it left Wilmington with zero reproductive endocrinologists. I was extremely nervous to see someone new and not local.After my first appointment with Dr. Park (@Wilmington Health facility in Hampstead) I was instantly relieved. Everyone on the phone was so kind (SO KIND...) and Dr. Park was easy going, funny, and a pleasure to work with. He heard my concerns and my desires and did what he could to make sure it happened. I have been thrilled with my experience so far.Would definitely recommend.

My husband and I just welcomed two beautiful and healthy baby girl twins into the world on August 1st. We can not thank Dr. Park and the whole team at Carolina Conceptions enough. Infertility can be a stressfuland lonely road sometimes and everyone there made the whole process so much better. From the staff at the front office who welcomed us at every appointment and always asked us about our family and how we were doing, to the nurses who were always kind, to the doctors themselves, and everyone else -- they were amazing and supportive! Also the team of ladies who have the fun job of paperwork and finances -- they were so accommodating. We felt like we werent just another patient/case there, we mattered and our hopes mattered. Everyone grieved in our losses and celebrated with us when we found out we were pregnant. We had a long and hard road to get our baby girls and Dr. Park was there with us every step of the way. He listened to our concerns, offered advice, supported us in every way, and set us up on the right path. When something didnt work, he was willing to look outside the box and problem solve/figure out other things we could do. Words will never describe our gratitude and how thankful we are. THANK YOU THANK YOU Dr. Park and the whole staff!

This office is beyond amazing. They gave me and my husband exactly what we asked for...a baby. I am due Friday September 25th with our miracle IVF daughter. Yes this office is extremely busy, because theyre amazing at their job. Theyre one of the top ten clinics in the United States for a reason! Yes you see all the doctors because they are actually open 7 days a week due to a womans cycle not being Monday through Friday (if they think their window of opportunity is on a Saturday or Sunday yes you are scheduled for then). I had a huge moment with each of these doctors and they are all fantastic. Initially met Dr. Meyer, truly blunt and to the point, we wanted and needed that. Dr. Park was the one we saw most and he performed one of my two IUI cycles (Dr. Meyer did the other) after those didnt work we started the IVF journey after speaking to Dr Park about everything and how it worked and again completely transparent about the price and facts on the matter. Dr. Bowling performed the procedure of egg removal and explained everything and I had a wonderful turnout. Dr Couchman was the one who placed my embryo in my uterus and again was a wonderful experience. Each of these doctors are truly amazing and if you think you will see just one, then go ahead and know you wont. Ive recommended this office to several people and I know of three couples who are pregnant within 6 months of going. This office is beyond miraculous and for the people that cant see that I truly sympathize them. Cant wait to implant another embryo in 2 years and see them all again!

Easy to arrange an appointment with them. Carolina Conceptions has a very friendly front desk staff, very helpful and thorough. I didnt even wait 5 minutes and got in and out before my appointment time. They emailed me the paperwork before so it was a very easy process from start to finish. Blood draw was quick and easy and the nurse was friendly. Seems like a reputable place to put your trust in with such a sensitive matter/issue.

Ive seen Dr. Meyer and Dr. Park. Theyre both excellent. Dr. Meyer helped me through the egg retrieval process and from the first moment I met him I knew I was in good hands. Everything went smoothly. And a few days ago I met with Dr. Park because I had some questions about my health and didnt feel I got satisfactory answers from my regular doctor. Dr. Park took the time to answer all my questions. He made me feel like a human being, not a patient. He gave a little lesson on the relationship between the brain and the ovaries and even drew pictures to illustrate his points :) The medical care at Carolina Conceptions is top notch and everyone on the staff is warm and friendly. Highly recommend!

I was referred to Carolina Conceptions after trying to get pregnant for over a year & experiencing a miscarriage. I met with Dr. Meyer who had a wonderful office/bedside manner. He was kind but honest & straightforward, which I appreciate. He explained our different options & after 1 round of injections I successfully became pregnant. The billing department was helpful & thorough in getting my insurance approval for medications so I could start the rounds of meds on time. The education on the medication & how to self administer was thorough & helpful. Each person I came in contact with at this practice was kind & professional.I am going on 36 weeks pregnant with a healthy baby boy & I cant thank Dr. Meyer & this practice enough for making our dreams come true. If needed, I will definitely be returning to this practice for future assistance.

I would recommend Carolina Conceptions to anyone. I initially was working with another clinic but I wasnt getting the results needed. I wanted to try another option and I wish I had of started there first. Thank you Shannon and Dr. Park for making our dreams of being a family come true. We look forward to working with you guys again for Baby #2!

I completed IUI with Carolina Conceptions. They have been incredibly easy to work with and I feel like they truly care about the work they do. The financial department has been open, available, and transparent since our initial consult. The doctors are all very kind and thorough. I even got an email response from dr Meyer after hours answering a follow up question I had. I would highly recommend this office!!

My experience at Carolina Conceptions was like participating in a fertility cattle call. CC is a large practice and they have a lot of patients. My experience at CC was impersonal and there was little empathy employed by physicians and staff (especially billing). Given the volume of patients, I didn’t feel like I received individualized care and I didn’t feel heard nor a different plan of action offered when I voiced concerns to physicians.I went through 1 IVF cycle at CC. It was a traumatic experience, for which I am in therapy, including hypnosis therapy (EMDR). My most traumatic experience at CC happened when I was told none of my embryos survived. A lab technician called me on the phone and told me none of my embryos grew and she “discarded” them. I asked if this was normal and she coldly replied “no”. In that moment, I had so many questions about what happened and what I was supposed to do next - none of these questions could have been answered by a lab technician. In a short tone, she said I needed to call my “medical professional” to talk to them. Therefore, while sobbing about what just occurred, I had to call the black hole of the CC main office line and weave through the complicated web of telephone extensions to get through to the front desk to make an appointment with Dr Couchman to understand what happened with my embryos that were discarded. In addition to scheduling that follow up appointment with Dr Couchman, in between sobs, I had to inform the receptionist to cancel my appointment for the embryo transfer.A lab technician should NOT be responsible for calling women to inform them of this kind of devastating news. A medical professional, most notably, A DOCTOR, should deliver this news and help the patient understand next steps. CC has so many patients, they don’t have time to make these kind of calls or insert this level of patient empathy/bedside manner into their process. When I provided the feedback to the practice about the lab technician calling me with these results, I didn’t get the impression that CC was interested in improving their process for patients.

Working with the doctors and staff at Carolina Conceptions was a great experience. We have two beautiful sons because of their help and expertise. We highly recommend them!

My husband and I went to Carolina Conceptions for the first time yesterday, after having a poor experience at another fertility clinic in the area. From the minute we walked in, I knew this place was going to be different. We were kindly greeted and a nurse called me back before our appointment time to get my vitals. We were then called back right at our appointment time to talk with Dr. Couchman. She was very friendly and explained everything in a way we could understand. She was happy to answer all of our questions and we didn’t feel like she was rushing us. I had to have blood drawn and the nurse was also very nice and kind. Lastly, we met with Nikki, the practice manager and she was a wonderful help to us and explained everything from the financial side of things. The girl who checked us out was very sweet and she really took time to get to know us before we left. Overall our experience was amazing and I felt like everyone there truly cared about us. Going through infertility can be tough and having people who care is really important to me. I would definitely recommend Carolina Conceptions to others.

Me and my wife came in scared and nervous, not knowing much about exactly how we will grow our family. CC made us feel welcome, answered all our questions, talked us through all the procedures, and gave us hope for our future. Everyone there makes you feel like family. Being a same sex couple, we were needing a place that made us feel comfortable.Morning appointments are so quick we didn’t miss work. They are quick to respond to an email or phone call message.We had a scare at 7 weeks pregnant and they took us right in as soon as they opened the next morning, no questions asked, so that we can be seen right away. We left that appointment with happy tears knowing that everything was ok and a big hug from our favorite receptionist. We are happy to report that we are almost 20 weeks pregnant now and absolutely couldn’t of done it without the help and knowledge and support of CC.We would 100% recommended them to anyone needing help to expand their family. We’re excited to bring our baby girl in to meet everyone that helped bring her into this world.

We LOVE Carolina Conceptions, especially Dr. Meyer. They helped us conceive our first child in 2013 and we just returned in 2016, and are now currently pregnant with twins. The entire staff is amazing; very courteous and professional and caring. They greet you by name and remember who you are. When we returned after 2 years, they still remembered us and asked about our daughter by name. Stephen and Keisha in particular are wonderful, manning the front desk with big smiles and gracious manners. I would highly recommend this practice to anyone.

Very friendly staff. I saw Dr John Park and he was very informative, patient, nice, caring and a good listener. You didnt feel rushed at all. I would definitely recommend him. Also, the staff before the doctor was very nice as well. Everyone was friendly.

Incredibly caring and helpful staff from the call to book my appointment to the point I walked out the door. I felt so much love from that office and knew I was in good hands. I had a consultation with Dr Park that lasted an hour! He was incredibly thorough and never rushed the conversation. I left feeling very informed and like I had the right information to make that right decision for me. The staff at the front desk made sure I knew before I left that they were here for anything I needed and to call with any questions. So happy to continue the process with this office!

My husband and I began working with them to have a baby and in the beginning, everyone was very positive and optimistic. Then, once money was exchanged, the lack of compassion shown in that facility was heartbreaking. Unfortunately our baby did not survive. My husband and I struggled at first but we came to accept it. Not once did my doctor reach out to check on us or to give any condolences. And after my embryo transfer, we came in to have our pregnancy test, when we received our initial phone call, one doctor displayed such immaturity it was shocking. This doctor was younger than the rest and so obviously inexperienced. She had laughter in her voice as she told me that I wasn’t pregnant. And sadly before she told me the bad news, she wasn’t even sure she was reading my actual chart. She presented such ditzy behavior my husband and I were appalled. We couldn’t believe such behavior was being shown to us. We won’t be going back. I regret the thousands of dollars we spent, not only because we lost the life we hoped for, but because we should have been treated much differently and shown much more compassion. We understand it’s a business but these are people’s lives and dreams that they’re playing with.

My husband and i both felt very comfortable with Dr. Meyer- appreciating his candidness, honesty, ease to communicate with, experience and compassion. He made sure we were comfortable through the process while explaining how each cycle would work. He was always available to get in touch with, making the unknown process feel less intimidating. If he was not available for my appointment he made sure it went well, and continued to stay positive through two cycles that failed. We loved Dr Meyer and his staff!The front desk staff is wonderful- so caring and kind! The nurses are very knowledgeable as well as all of the doctors- my husband and i are so grateful for Dr Meyer and staff. We just had our first son because of Carolina conceptions and will absolutely go back if needed for baby two!

After experiencing poor customer service at another local fertility clinic, I decided to try Carolina Conceptions even though the location was less convenient for me. Each and every one of their staff has been amazing (from front desk, to billing, to andrology, nurses/techs, physicians, etc.) making for a positive and seamless experience. If you call with a questions its either answered immediately or your call is returned within 24 hours. Everyone is kind, supportive and positive. This is the complete opposite experience I had at another local fertility clinic. Id recommend them to family/friends in a heartbeat!

Everyone is absolutely wonderful at this clinic. Everyone I have/had come across has been more than helpful to me. Even with numerous questions via email, they were prompt at responding. All the doctors are amazing as I dealt w each of them at one point or another. Great personalities offering levity in each situation but also great knowledge with it. Made me feel very comfortable w everything that I was going through. I cannot say enough wonderful things about the folks at this place from the front desk to the nurses to the doctors to the lab doctors.

My wife and I have been working with Carolina Conceptions for a few months now. The staff has been excellent! They are very attentive and knowledgeable, and are diligent in answering any questions we may have. They have helped to put our minds at ease and make this process as easy as possible. We would definitely recommend!

Carolina Conceptions was a wonderful group of people to work with. They do not make you feel like just another patient, but rather a part of their family, Their physicians are very knowledgeable and personable. The nurses are very quick to respond, caring and always there for the patient. And of course, I cant forget the front desk staff. So sweet and always smiling. I would highly recommend this group to couples who are trying to get pregnant.

The staff at Carolina Conceptions has been so supportive over the many years I have been a patient. Dr. Park, especially, has gone above and beyond. He is extremely patient with me and answers all of my MANY questions, whether in person or over email. He is always completely honest with me and is willing to think outside the box. I cant thank Carolina Conceptions enough for everything theyve done for me and highly recommend this practice!

I have had a very positive experience with Carolina Conceptions. The Doctors, Nurses, front staff, and all other employees have been very helpful, knowledgeable and sympathetic with answering questions, and passionate about their work. I would absolutely work with them again and would recommend their services to anyone with fertility needs. Everyone is very personable and seems to genuinely enjoy their work. I feel very lucky to have worked with Carolina Conceptions.

Getting these people on the phone is actually impossible. I had a referral to them and they never called me and didn’t return any of my calls.

Wonderful staff and providers, answer all of your questions very thoroughly and make you feel incredibly comfortable. Very communicative and easy to contact, have already recommended to several friends.

My primary doctor there was Dr. Bowling and I would highly recommend her. She was very caring and compassionate and treated me like I was her only patient. She took the time to answer my questions and ease my anxieties. She instilled hope and confidence that my dream of having a baby would come true and it did! After failed cycles of IUI and IVF I now have a healthy 1mo old baby boy!Dr. Meyer did my 1st IVF transfer and later an ERA while Dr. Bowling was on a leave. He was kind, had a good sense of humor and was very knowledgeable. I also met with Dr. Park after my 1st IVF cycle failed and he was very empathetic. He took his time with me answering all my questions, making recommendations and ensuring I understood and was comfortable with next steps.Overall, I had a positive experience and highly recommend this practice. I am extremely grateful for the doctors, nurses and staff. They are very knowledgeable and experienced. I will be going back here and hopefully seeing Dr. Bowling for any future needs!

Dr. Meyer is awesome. The ladies at check in/out were nice and courteous. Thank You!

Literally the BEST experience we could have ever asked for. The staff is amazing, friendly, very timely in their response and SO helpful with everything we ever need. I would highly recommend CC for any of your needs and have been recommending already!

Wonderful staff! Nurses and Physicians have been nothing but angels for me and my husband! Dr Meyer is hands down the best of the best.

We are so thankful that we found Carolina Conceptions! The team they have sets them apart from everyone else and they helped us make our dream of parenthood a reality. We worked with Dr. Park who is knowledgable, friendly and honest. Keisha and Steven at the front desk were always happy to see us and hear about our journey. And the nurses were always patient and took the time to answer all of our questions. Because of Carolina Conceptions we now have a 2 year old son and twins on the way! Their support during such an emotional time was a true blessing and we highly recommend them.

Like many other couples, our RE in Wilmington left before we could have our first consult. I had many friends in SC who recommended a clinic in Myrtle Beach based on their experience with the Charleston clinic. Long story short, after a few appointments, I felt like I was wasting my time and knew I was not a concern for them.I contacted CC through their website and someone from the office called me within 24 hours. I explained to them my experience with the previous clinic and I was promised that would not happen at CC. It didn’t. I met with Dr Meyer in Hampstead and we developed a plan immediately. I will admit, after I met with Dr Meyer, I wasn’t convinced his plan would work out the way he said it would. However, Dr Meyer was spot on with his dates and my treatment plan was executed flawlessly. We first met in the middle of July, had an IUI in August, confirmed I was pregnant around Labor Day, and next month, my husband and I will bring our twin girls into the world 💕💕In addition to Dr Meyer, I worked with Dr Bowling and loved her as well. All the staff I worked with, (leeAnn, Taylor, Hannah, and the financial advisors), were all so kind and helpful. I ALWAYS got a fast response to any questions I had.My husband and I are so grateful for our experience at CC and would gladly recommend them to anyone!

From the very first visit, Dr. Park & team were very compassionate yet straightforward about our situation, our options, and the chances for success. Their support and the exceptional care that I received helped me stay positive during all of the ups & downs. The entire staff, from the front desk to the lab, to the financial office, were always very friendly and helped make every visit pleasant. We are now the proud and happy parents of a perfect little 6 week-old and we owe it all to the expertise and dedication of the physicians and staff at Carolina Conceptions. For this, we are forever grateful.

The staff here was incredibly efficient and kind. I came in at 9 in the morning and had my results before 5pm that day which was an awesome turnaround time.

For such a major decision in your life you dont want to trust any one else. The entire staff is caring and supportive. They will make sure all your questions are answered. They will walk you through each step and if you get nervous they will return your calls or emails promptly. The nurses and doctors are fantastic. They are very encouraging and treat you as like a friend not just another patient.

Carolina Conception has been an answer to prayers. My husband and myself have been trying to conceive for 6 years and we were referred to this clinic this year. After treatments and several consultations with Dr. Park, we are on our way to becoming a mommy and daddy. The staff went over and beyond to make sure we felt like family. I would recommend this clinic to anyone.

Carolina Conceptions is amazing!! They made our dreams come true I am truly happy that of all the places that we picked them. I am currently 6 months pregnant and we are so blessed to be able to bring a beautiful baby boy into this world in March 2017! Thank you Carolina Conceptions!!

Carolina Conceptions was absolutely amazing to us. They helped us through every step of the process and I am happy to say that I am now almost 15 weeks pregnant with my second child (1st child was conceived naturally) thanks to them. Dr. Meyers was my main doctor and he truly is a great doctor and always responded to even the silliest of my e-mails very quickly. I also had the pleasure of dealing with the other 2 doctors during my routine visits to the clinic and they are just as great. The office staff there is just as great. They always remembered who I was and talked with me as if we were old friends. A great place to go to deal with such a sensitive and emotional issue. I highly recommend them!

Kind, caring, and very considerate.Staff and doctors both were willing to help and answer even the simplest questions. When we sat down to discuss our options the doctor would not leave until we asked a question or two. She wanted to make sure we had everything that we needed....and were pregnant thanks to their wizardry!!

I went in on a Friday afternoon - the very last patient of the week. Although all of the staff were eager to go home for the weekend, they were all exceptionally friendly and welcoming, and Dr. Bowling was exceptional in that she helped me get three tests done all on the same day. That was awesome becase I live over an hour away and have to miss a half day of work to come in. This was my first visit ever for fertility, an emotional experience for me, and Im grateful that they were so sensitive and helpful. The way they treated me here is how I wish all doctors offices behaved towards their patients. Thank you very much!

My husband and I had a wonderful experience at Carolina Conceptions. I felt comfortable with Dr Couchman from my first consultation. We used one of my frozen eggs and we are expecting a little girl in November!Dr. Couchman and the nurses (Taylor, in particular) were great and had a great bedside manner.My only suggestion, if possible, would be for them to have a person that answers calls vs an answering service. I live 2 hours away so other than my education class and transfer day, all communication was via phone or email. Even if they cant answer a specific question, there is something comforting about talking to a live person who tells you they will have someone get back to you.This was just a small thing, because in-person I felt well taken care of and they made everything very easy! Infertility is a scary and stressful situation to try to navigate but I found a lot of that was alleviated because the staff was so amazing! I would recommend them to anyone going through infertility.....and in fact, I have already told friends about them!

I have been a patient at Carolina Conceptions for 3 years. They helped me get pregnant with my son and my second child on the way! I cannot say enough positive things about this office or the staff there. They are intelligent, helpful, efficient, and caring. They honestly feel more like friends or even family at times than medical providers. They have been my biggest cheerleaders and supporters. I will forever be thankful for the care I received there and the children I owe all to them!

Incredibly friendly team. As a young breast cancer survivor with a genetic mutation, they were helpful in talking us through the ways in which we might prevent passing the gene to our next generation. We left armed with information and options and look forward to working with them down the road.

Great experience and they actually listen and are prompt in helping you find the best path for your infertility journey. I am excited to see how things progress with them.

We have had another wonderful experience with Carolina Conceptions. Dr. Couchman provided excellent care. I felt heard and never rushed, and completely trusted her. I highly recommend CC to everyone struggling to have a baby. I conceived my first baby with another infertility clinic in the triangle, but switched to CC for my 2nd and 3rd. It was right decision.

Wonderful experience at Carolina Conceptions! All the doctors and staff were informative, kind, and funny. I was lucky to be referred to this practice.

Dr. Park and his team did an amazing job. He was able to help us get pregnant after two years of us trying. They are caring, understanding and professional. I would highly recommend them to anyone who has had difficulty trying to get pregnant.We are now pregnant with a healthy baby boy and we owe a great many thanks to Carolina Conceptions.

We are pregnant!!! Thanks to Dr. Meyer and his team. We felt very comfortable throughout our treatment. The staff is very well organised . Dr Meyer personally checked me at all my appointments unlike old place we went to where nurses did everything. We felt like we werent just another patient/case there, we mattered and our hopes mattered. we highly recommend this place.

We had a great experience with Carolina Conceptions and Dr. Park. Everyone there from the front desk staff to the lab and everyone in between are amazing! Super nice and supportive! I am a very happy pregnant lady right now thanks to Carolina Conceptions!

Absolutely disgrace this establishment. Nurses are rude just for asking questions. Spoke to Nikki the office manager and she took up for nurses. They need to be more caring about their patients. It’s hard enough what couples go through. I told Nikki that I called multiple times to nurse line and I finally get to speak to a nurse back end of business day Friday.

The worse hospital I have ever been to. Really dont know how they could get so many good comments/reviews (???) Problems exist in many procedures. Staff and nurses are rude. It seems that nobody working there is nice or wants to be helpful. The front desk told you that they had made an appointment for you but actually not. So, I had to wait for another 40 days to see the doctor. You never can reach nurses if you need prior authorization for some medicine.s No matter how many voice messages you left, never get any response. I left a form of medical leave to the front desk for the doctor to sign. But the staff said that they did not have my form and did not allow me to use their computer to print a new one. They said that I should come again to give them a new form (I live far away). I complained and within in 2 minutes, they found my form. They were lying!!When I did my IUI there, a very young nurse came and said that she would try first and if she had any problem, she would call the doctor. After she tried for around five minutes, she said she needed to get the doctor and I only needed to wait for 5-10 minutes. I heard that the doctor said she would come out of the room. However, the doctor started to do a consolation which took over 30 minutes. I waited there without clothes in a cold room for such a long time. Since the doctor could not come, she ask the nurse to try again using a different tool. It turns out that she failed the first time because she used the wrong tool. I was very confused. What were they doing?? Who likes to be treated in that way. When my husband complained and I was not there, the nurse blamed me to be too nervous and as a result she could complete the procedure. Well, only i and she knows what happened. Well, I had no idea I was nervous. The nurse should be more honest and tell the truth.The price of infertility treatment is high and they should be more professional and more considerate. At least should be honest and friendly. This is my first time post a negative review online. Its based on my four months experience there. Actually, I did not need to take times to write such a long review. Just want to be helpful to couples in the same situation. I will never use them again. If your OB recommend this place, think again.

Best place ever for infertility help. Front staff is amazing and the doctors are fantastic! They all make you feel like family 😍

We love love love Dr Park and Dr Meyer. We have a 2 yr old girl from IVF in 2015 and a little one on the way. Dr Meyer took extra time during my difficult transfer and we will forever be thankful for his patience and determination. I can’t say enough positive things about the entire staff here and our positive experiences. We never had to wait long and everyone is very helpful! Our family is complete!

I had a very positive experience undergoing IVF treatment with Dr. Meyer and all the staff at Carolina Conceptions. There are always a few hiccups no matter what but everyone was kind, responsive, and genuine. The nurses are amazing, the only painless blood draw I’ve ever had. They are usually very good about calling you back quickly if you’ve left a message. The office did a great job of getting us started quickly so we could utilize our insurance benefits too.

My husband and I had such a wonderful experience at Carolina Conceptions! Dr. Meyer and the other doctors, the nurses, the front desk staff, the lab, the financial department...all were so great to work with and so attentive. They made sure all of our questions were answered and made us so comfortable through the IVF process. Our IVF was successful and we now have a beautiful baby boy. This would not have happened without the help and expertise of Carolina Conceptions. We are forever grateful to them!

Excellent experience with wonderful and caring staff and physicians who make a difficulty process so much easier.

Very good first visit, extremely impressed and hopeful. Staff were exceptional, Raleigh location

My husband and I struggled with fertility issues for many years, and we were given Carolina Conceptions name from my OB. Upon the first visit at the facility we knew we found the right place. All of the staff from the checking in nurse to the doctors took time to know us and make sure we felt right at home. We formulated a plan with the Doctors and every step of the way were given guidence and support . We now have a healthy baby girl and have Carolina Conceptions to thank for it.

Cant say enough wonderful things about this practice! I had a very bad experience at a different local fertility clinic and had an amazing experience at Carolina Conceptions! The staff are kind and attentive and Dr. Couchman was helpful, understanding, kind, and called me several times to check in or remind me of something. I felt appreciated and I was able to walk away with a healthy beginning to a pregnancy in the end!

Dr. Meyer is fantastic! He is to the point, and knows that youre here for one end result. He is extremely knowledgeable, professional, and funny. We most certainly recommend this practice, and especially recommend Dr. Meyer.

We had our first consult with Dr. Park yesterday and Ive been super impressed. The speedy replies to us after our appointment have been great!

We couldnt have had a better experience here. They worked around my schedule to conveniently schedule appointments so I wasnt constantly missing or late to work (this was great given the sensitivity of the subject). Dr. Meyer, Dr. Park and Dr. Couchman were all pleasant, professional and just comforting to work with. They made the process easy and now we have a beautiful 15 mo old daughter!