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Atlantic Reproductive Medicine Specialists
10208 Cerny St #306, Raleigh, NC 27617, United States
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Am
Review №1

Best team you could ask for when it comes to infertility issues. The staff is friendly, patient, and knowledgeable. I have always been able to ask questions if needed, although the explanations and care plans have been carefully explained and laid out so that they are easy to follow and understand. I feel a personal connection with the doctors and nurses instead of feeling like just another number or case like all the rest. I am confident that they extend this same individualized care to each of their patients. It is obvious that this facility cares about the population it serves and the care it provides.

Ja
Review №2

Over 4 years ago we met with Dr. Copeland to discuss IVF after all other options were exhausted. It was a very tough decision based on the cost alone but we really liked Dr. Copeland and trusted her so we pulled the trigger. Not long after we we had the best surprise ever that we were having a baby. The entire experience was very emotional and amazing and we ultimately had an amazing little boy that has become our greatest joy! We were lucky enough to have extra embryos that have been in storage and unfortunately due to our age we have decided not to have another child. The main reason for updating our rating to a lower rate is based on a recent experience. We scheduled an appointment to speak with Dr. Copeland to ask her advice on the next step as we have thought about donating our two remaining embryos to a couple in need. The day before the appointment we were told before we could speak with Dr. Copeland we needed to pay an outstanding balance for storage and an additional fee of $150 to talk with her. This was very disappointing after how much money we have spent. We have no issue about paying the storage amount due but the nickel and dime aspect changed our perception that we are just customers. Overall it could have been handled differently as this is a very emotional decision we have to make and we trusted them for this support. We will be paying our outstanding balance of course and seek advice elsewhere. In the end we are without a doubt extremely thankful to Dr. Copeland for making our dreams come true so thank you Dr. Copeland!

Ta
Review №3

I love this place. It was not hard getting an appointment and the staff were very nice and professional. Dr. Copeland was very helpful and explained everything to me and what was going on with my care. She is very caring and understanding. If it was not for Dr. Copeland, I will not have gotten back on track and I would not be able to have my daughter in September. I am so grateful that Dr. Copeland helped me and I recommend anybody to her and the practice.

Sy
Review №4

I’m happy I searched and discovered this place. Everyone was friendly and welcoming. No long wait time and the procedure was quick and painless.

Sy
Review №5

This place is absolutely amazing! The staff is so attentive and really sweet. The front desk always finds time to squeeze you in if youre worried about something. Also, the wait is never crazy. I came from a bigger fertility clinic and would be waiting for hours for one appointment but thats never the case here. I love all the staff but especially Dr. Peavey! Shes honestly the best doctor I have ever had. She explains everything in detail, shes so empathetic, and shes very responsive. I highly highly highly recommend this place!

Lo
Review №6

Dr. Copland is an amazing Fertility Doctor, she really takes the time to explain things in depth and always answers any questions you may have at your appointment or through the portal. The staff is really attentive and responsive. Contactless payment offered through the billing department helps you get everything knocked out before you even get in the office. The facility is clean and well maintained. I would highly recommend this fertility clinic to anyone seeking fertility treatments or frozen embryo transfers. I got pregnant on my first try at this clinic! Major blessing!

Er
Review №7

We have not had the experience of getting pregnant with our miracle baby yet but we only did our first round of IUI last week. So far it has been such a great experience with Atlantic Reproductive. I really do feel like I am there only patient. Whenever I send a message on the portal I get a response almost immediately, even got a response from Dr. Walmer on a Saturday. Here’s hoping for our little miracle soon and I would recommend Atlantic Reproductive to anyone.

Al
Review №8

So impressed with this practice! The staff is so welcoming and efficient... Dr. Walmer’s bedside manner is amazing!

Va
Review №9

So far my experience here has been great. Dr Copland and the staff are all friendly and respond to my many questions quickly. Doing our first IVF cycle with them now and Im hopeful.

Me
Review №10

This is the most caring, responsive, and professional medical practice I have ever seen operate. Dr. Walmer and Dr. Copland are patient and informative. They make you feel comfortable, relaxed, and hopeful every step of the way. They helped us conceive our first son, and although we moved 3 hours away since his birth, there was no other doctor I would have gone to see when trying to conceive our second child than Dr. Walmer. They are, hands down, the best!

Wa
Review №11

Fertility issues are tough and finding a good reproductive team is hard. I’ve worked with another reproductive specialist in the past and was very frustrated with the process. When I came to Atlantic it was a breath of fresh air. I never have felt rushed and no matter how many questions I’ve had everyone is patient and makes sure I’m comfortable with the answers provided. Scheduling appointments bare easy and the front desk staff are always accommodating and friendly. The entire medical staff makes you feel welcome and did I mention how patient and kind they are? We’ve worked with Dr. Walmer and you can tell he truly cares about you and wants the absolute best outcome. Amazing experience I will continue to work with them. It feels great to say with no hesitation I’ve found my reproductive team!

Ki
Review №12

Dr. Walmer was incredible. Not only was he able to finally fulfill my dream of becoming a mom, but he was caring and compassionate at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient with outstanding quality of medical care and insight. I highly recommend becoming his patient if you are struggling with fertility.

Is
Review №13

They need to actually pick up their phones. Have called more than a dozen times and each time youll need to leave a message and wait for a callback. Also got my results back but had no follow up or email or anything. Had to check myself. Will change to higher rating once people actually pick up their phones.

Fr
Review №14

If there is one silver lining in having to go through treatments to get pregnant, it is to do it with Atlantic’s support! We could not be happier or more appreciative!

Br
Review №15

I have had the most amazing experience at Atlantic Reproductive! I see Dr. Copeland. She is warm, caring, and always happy to answer any questions. The front desk staff always greets with a smile. I have never had to wait longer than a few minutes for my appointment. The nurses are gentle and caring and also always happy to answer any questions. There is a patient portal where you can send a message any time. I get responses extremely quickly, even on the weekends. On the financing side, I always talk to Sarah, and she is excellent. Always very nice and helpful. This is the 3rd fertility clinic I have been to, and my favorite. I feel like I’m in excellent hands with people who care about me and my success. I am so happy a friend of mine recommended this clinic.

ch
Review №16

Prior to coming to Atlantic Reproductive Medicine we went to another fertility clinic but without a doubt they were not for us. We felt like were were just another number. My primary care provider recommended Dr. Copeland and it was the best decision we could have made. I dont have enough words to say how much I adore Atlantic Reproductive Medicine. From the front desk, lab, nurses, finance, embryologists, to Dr. Copeland, the entire staff is phenomenal. They made me and my husband feel like we were their only patients. I would be remised not to mention Natalie from Shared Beginnings, she is was amazing and worked tirelessly with us. As a couple of color infertility is not talked about in our community so having a safe place to not only receive care but also discuss our fears and concerns was a God send. I tell everyone about Atlantic Reproductive Medicine.

J
Review №17

Dr. Copland and her entire staff are beyond words. After some testing today, I was reminded once again of how amazing Dr. Copland and her staff are. Her sweet nurse even stood beside me and gave me a touch of comfort as I tensed up from a bit of pain. Dr. Copland is personable, gentle, and always willing to answer questions. She informs you of every move she is making and has the best bedside manner of any doctor I’ve ever encountered. Even the front desk staff, the financial manager (Patti), and the phlebotomist are super friendly and patient. In fact, I recently had a rare financial discrepancy and Patti quickly resolved the issue by simply being willing to listen (hey, this is rare these days!) and making the effort to review notes. I can honestly say that even if my cycle is unsuccessful, I will always sing ARM’s praises.

La
Review №18

I had the pleasure of beginning the journey of starting a family with Dr. Copland and the staff at Atlantic Reproduction. It is hard to believe that a about year ago, my husband and I sat anxious and frustrated in Dr. Copland’s office with hopes of starting a family and here we are today with beautiful 3 month old twin boys. We received the highest level of care and compassion from Dr. Copland and Dr. Walmer and can sing nothing but praises about our experience. We were comfortable throughout our treatment process and always felt well informed and that it was easy to communicate with Drs and staff. I cannot thank Dr. Copland enough for helping me start my family, I am eternally grateful.

As
Review №19

The office staff is amazing! They are quick to respond to questions or concerns and are very helpful and knowledgeable. The waiting room is beautiful, relaxing, and does not feel like a typical waiting room. Dr Copland is compassionate yet informative. She is also very patient and kind. I highly recommend this place!!!!!

Vi
Review №20

Couldnt recommend ARMS more! The entire clinic is wonderful. Jessie and Sarah at the front are extremely helpful and responsive, the medical assistants have all be so welcoming, and the nurses are so quick to respond and help when questions come up. I cannot say enough wonderful things about Dr. Walmer, he has such an amazing and calming bedside manner and is truly your advocate. He also always wants to hear your thoughts and ensure that all of your questions are answered. You can tell he takes so much pride in what he does and he truly wants the best results for all of his patients!

Sa
Review №21

I feel incredibly cared for and supported at Atlantic Reproductive. Dr. Copland takes your physical and mental health into consideration for her recommendations. The clinic is extremely responsive and doesnt seem to be bothered by my constant questions/messages! Infertility is hard, but they make it a little bit better.

Li
Review №22

We are not a text book case and probably require a specialist at this point, but after switching clinics I now see how special ARMS is. We never once felt like a number, Dr. Copland never made me feel like it wasn’t worth a try, and she was always willing to “take a leap of faith” with me, while simultaneously acknowledging the odds. The nurses and staff (every single one of them) were always warm and compassionate. I always got an answer quickly by portal or phone call. After our loss we received genuine messages of condolences, and even a message wishing us well when we left. Every appointment I saw MY doctor (unless she was out of town), she always explained every detail of my scans and bloodwork, and never made me feel like my questions or ideas were petty or silly. After going to a different clinic and having a very negative experience, we are now considering returning if we can not find a specialist we can afford.

Br
Review №23

Everything about this practice was simply wonderful! Dr. Walmer is 100% amazing! He is always welcoming with compassion and has great bedside manners, all while being honest and providing information needed. I did see Dr. Copland a couple times when my Dr. was out of the office, and she was also great! The embryologists and team were also amazing, especially Robin! The clinical staff is so sweet and compassionate and responds quickly in the patient portal. Front desk receptionist were always welcoming with a warm smile and quick to answer any questions. The financial department was also kind and quick to answer any questions.The overall environment is simply wonderful! I highly recommend this practice to anyone seeking the best fertility specialist!!!

Ch
Review №24

We have a baby on the way!👫🍼😍. Best staff!!!!

Na
Review №25

I see Dr. Walmer and from the moment we started with this clinic, I have felt heard and cared for. We are doing embryo adoption and have not yet undergone a transfer, but I am confident that when we do, the exceptional care will continue. Being able to communicate via portal with my doctor and the nurses is also a huge plus. Would 100% recommend.

Me
Review №26

Dr. Walmer and his staff are stellar! We were patients at another local fertility clinic for several years, with no success. We were desperate to find a clinic where we did not feel like just a number. Dr. Walmer and team went above and beyond to make us feel as if our journey to start a family was a priority. We now have a happy and healthy 3 month old baby girl. :)

Na
Review №27

Thanks to Dr. Walmer and his incredible staff, we now have a healthy and happy baby boy! He is a tremendous bright spot in a difficult year and we are so blessed and will be forever grateful. Thank you Dr Walmer and ARMS for everything!!

Ya
Review №28

I was under fertility treatment for many years at different facilities and it looked like my dream of becoming a mother was never going to happen until I started seeing doctor Walmer at ARMS back in 2017, he was always very understanding, knowledgeable and just a wonderful person to have as a provider I feel truly grateful and blessed he was there with us thru all the ups and downs now after 3 years of treatments, 2 failed FETS and surgeries God had blessed me and my husband with twins! Thank you ARMS, doctor Walmer (my angel) and all the team over there for your patience, support and understanding.

Mi
Review №29

I can’t say enough good things about this entire practice. Dr. Walmer is the most caring and brilliant human being I have ever met. We truly feel cared for like family by all the staff. I’ll be forever grateful to them for helping us become parents to our amazing daughter and hopefully more children in the future.

Jo
Review №30

I had the opportunity to work with ARMS on my pathway to motherhood and found them to be extremly supportive, professional and communicative. For perhaps the first time in my life I did not feel rushed by doctors - Dr. Copland took the time to answer all of my questions and always did so with kindness and clear understandable explanations. I also appreciated how open and non-judgemental the team was; I felt entirely supported and that my choices and journey were valued. I cannot recommend ARMS any more highly! This is not an easy process/experience but it was one made much better by the support and guidance of ARMS!

Ka
Review №31

Dr. Copland is so thorough with her explanations and really makes you feel at ease with everything you are going through. I could ask for a better doctor and team to go through this process with!

mj
Review №32

I worked with Dr. Copland who was very well-informed regarding my particular/rare medical condition and needs. She did not take unnecessary risks, was always honest and clear about our plan and expectations, and was flexible with the plan of care when necessary (and we were successful!). She knows the latest research and methods, which guided her decisions and suggestions. One thing I like a lot about this practice is that, unlike many other fertility clinics, my doctor led each appointment (from consult to monitoring), and she was consistently accompanied by one of two nurses. There was never a question if they knew my particular case and needs. The only time I met with a different doctor was when I required weekend monitoring and she wasnt on-call. Even then, Dr. Walmer was well-informed about my specific case. That level of continuity and consistency was essential for me in choosing this practice, as I had a very different experience previously. Another important note is that everyone (nurses and doctors) were consistently responsive and punctual with Patient Portal messages.

Do
Review №33

This review of mine has been long pending. Where do I even begin, our journey with ARMS has been nothing but amazing. Dr.Copland is a very compassionate and caring doctor. She would every time patiently explained us the process and our chances on conceiving. She never rushed us into making any decision. Her loving and personalized care made it so much easier for us to go through the stressful process. All the staff is very professional and yet caring.Its because of their love, care and efforts we are blessed with a baby boy who is 8 months now. For anyone who would want to have best fertility treatment this is the place to be. Thanks you ARMS for everything.

Me
Review №34

In one visit, Dr. Copland identified an issue that had been overlooked by another doctor for two years. She has given me so much hope and been extremely patient, responsive, and realistic with us. I cant recommend her enough!

Ba
Review №35

My experience at Atlantic Reproductive was phenomenal. Dr. Walmer and his staff went above and beyond supporting my husband and I during our journey with unexplained infertility, including during an overnight ER visit (related to early pregnancy not fertility treatment). I felt like every procedure was adequately explained and professionally performed, and I always received quick feedback on their portal. Not only was their medical care excellent, Dr. Walmer and staff were incredibly caring and emotionally supportive, and I truly felt their joy when I came into the office for my early pregnancy ultrasound!

Ja
Review №36

I feel very at ease with Dr. Copland. She explains everything in great detail!

La
Review №37

Atlantic is a fantastic practice, I cant say enough about them. The staff is kind and caring and always there to help. Dr. Copland goes the extra mile for her patients and you can tell she really cares.

er
Review №38

If I could give them 10 stars I would!! The staff is always there to help with questions/concerns. And they try to make an anxious time less stressful. I am a patient of the Atlantic Shared beginnings program and I can’t say enough good things about Natalie and the care she gives her clients. The whole experience, though stressful, cause well it’s infertility, was made pleasant by this office and the miracles they are working!! I’m currently in my tww of an FET and I’ve never been so hopeful in my whole 14 year journey. Wish I would’ve found Atlantic Reproductive And Atlantic Shared Beginnings sooner!!

Ji
Review №39

We had an amazing experience with ARMS and it’s a very welcoming clinic. Dr. Walmer was more than great. They went above and beyond for me and my husband and will do whatever possible for you at your convenience.

Ma
Review №40

My wife and I have a wonderful experience with Dr. Walmer and the nurses, they are professional and knowledgable, provided and effective treatment and supporting during the journey with infertility. Finally my wife got nature pregnant, we really want to say thank you to Dr. Walmer and the nurses who taking excellent care of us!!!

ja
Review №41

After having had our first visit with Dr. Copland, my husband and I are very satisfied. Before visiting Atlantic Reproductive Medicine we had already seen two fertility specialists in the area and both doctors only looked at the number on the scale and refused to establish any type of treatment. Dr. Copland treated us as people and not as a number on the scale and was very thorough when explaining of all our options and treatment. We couldnt be happier with the treatment we have received so far!

ma
Review №42

I have had a wonderful experience! I love Dr Walmer!!!! I’m so blessed to have him as my provider. The nurses, phlebotomist, and front staff are great. I have learned so much going through my infertility journey. I feel empowered and informed! I am grateful for the app because it allows another level of communication. The nurses and Dr Walmer respond in a timely fashion. I’d love to work in an infertility clinic one day to provide others the great experience I have received . I can’t speak highly enough of your practice! You all are my blessing!

Sa
Review №43

Dr. Walmer has been wonderful, he takes time to get to know me as a patient and is always willing to answer my questions. He never over promises but remains positive and let’s you know what options you have. I highly recommend Atlantic, we are moving to another state and will keep coming back here for treatment.

Mo
Review №44

Finding the right fertility clinic for you is a bit like dating, you have to find the right fit for you. Atlantic Reproductive Medicine Specialists (ARMS) is a perfectly adequate fertility clinic. Through their care I have two beautiful girls and we can’t thank them enough. Indeed, they are quite personable including the hugs and prayers (as referenced in other reviews), which can be charming.It is a small clinic and in many ways, this can make things more personable, however, I agree with Ann McCoy’s review and encourage you to review it as well. Should your case be remotely complicated it may be best to find a larger clinic with greater resources. In our quest for a third child I know that ARMS threw everything in their repertoire towards my case, but their medical notes left my new clinic baffled and the issues I had were not duplicated at the new clinic.My new clinic is quite large (and out of state) but large doesn’t always correlate to impersonal. ARMS follows HIPAA almost to a fault, meaning all correspondence and data is sent through their portal. I rarely spoke to the nurses and ALL emails go through the portal, which is cumbersome and frustrating when you have a lot of questions (which you will). More than once the nurses at ARMS confused me with another concurrent case, and one time a nurse gave me the wrong dosing instructions. My current clinic over communicates by comparison; they contacted me by phone after every appointment and answered my emails promptly. This worked for me because I love data and being able to discuss my case with them.If you’re looking for a clinic, again, ARMS is adequate and all staff are pleasant, however, I strongly recommend doing a lot of research on this and any other clinics you are considering.

Co
Review №45

Given the uncertainty, anxiety, and spiritual confusion attending the desire to invite a wholly new creature into the world through ones own body, my experience of the doctors, technicians, and supporting staff of Atlantic has been warm, professional, and thoroughly human. This review is not based on a particular outcome, but a response to an extremely difficult process to emotionally absorb. The folks at Atlantic know your name, and treat you as such.

Br
Review №46

I cannot recommend Atlantic reproductive medicine enough! I’m telling you this is the place to start you’re journey! The staff and the doctors there truly care about you and treat you like family! I am so glad I found them and will forever be grateful for them!

Jo
Review №47

Really poor experience with communication with this practice. When I called to check on lab results more than a week after getting tested, I never got a response. Eventually I was able to access the patient portal - Id been having trouble with it - and found the results there. The letter that accompanied them was a form letter full of medical jargon that didnt explain or interpret the results in anyway. I had to compare my results with explanations on other providers websites in order to understand them. One call back early on would have cleared so much up.

Sh
Review №48

I have only nice things to say about Atlantic and Dr. Walmer. Visiting them for last 2 years, I did conceive through IVF 2 times but ended with miscarriage. We are trying different approach this time and I trust the doctors here to make it happen this time . I definitely recommend this clinic to others.

Me
Review №49

I have been been here twice as a surrogate and saw Dr Copeland both times. The intended parents were from out of state so Atlantic Reproductive was my satalite clinic but both experiences were A1 from front desk to the nurses to the doctors. The facility is calm and tranquil. I had two successful first time is the charm carries with Atlantic Reproductive. Now my husband and I are looking for a fertility clinic to implant some of our own frozen embryos. He wanted to return to the facility that we were at when we first had them frozen but we have moved a great distance from that facility. After reading him the reviews and hearing the response from the staff we are both excited about having our own baby with Atlantic reproductive. 😁

Ha
Review №50

My wife and I chose to do IVF and have had an amazing experience. Prices are reasonable. Dr. Copeland and the staff are very professional while also treating you like family. Would highly recommend to anyone interested in the procedures they offer!

Ap
Review №51

I cannot say enough about Atlantic Reproductive Medicine!! Dr. Walmer is a truly amazing doctor and his entire staff is wonderful! Everyone there made us feel like family and every visit (even the difficult ones) were made enjoyable. Each member of the team has a true calling in this field! The empathy and tenderness they show to each and every patient is incredible and truly makes a difference! I am so thankful to have found him and his staff!! I just wish he had an OB on staff so we could finish out our journey at his location.

Ra
Review №52

I came to ARMS after visiting with another reproductive doctor (which I was sorely disappointed in their approach after meeting with them for the first time). ARMS staff is so much more professional and concerned about the patient first and foremost. First you meet with the doctor, not a PA, but and actual doctor. In my case it was Dr. Copland who was diligent in learning about me and my history. She approached my situation with sincere openness. She did every test possible before she made any assumptions, but during the process kept me well aware what were the possibilities and how we could approach all outcomes. Every step of the way Dr. Copland and every person on staff at ARMS is responsive, caring, and personable. I didnt feel like a number, but someone they authentically cared about. There were hugs, smiles, and encouragement every step of the way... even through my tears. I cant thank them enough for getting me through this process and I can say I am currently pregnant with my first child via IVF.

He
Review №53

I had heard about Dr Copland through the grapevine years ago, before I knew I ever needed fertility treatments- when I found out I did need them- I was so glad I went to Atlantic Reproductive. I love the personal feel of the practice, and everyone literally knows your name. I had success w them, but I also felt like the practice takes a look at the couple as a whole- not just trying to prescribe IVF right off the bat- highly recommend!!

La
Review №54

I was totally turned off by a different practice upon my initial consultation. I decided to come to ARMS after reading many reviews. I have been nothing but impressed. I love Dr. Copland. She is kind, brilliant, and takes all the time you need to make you feel comfortable and all questions are answered. The fact that Dr. Copland and her staff are so wonderful has made this difficult process easier to handle. Thanks again to Dr. Copland and the ARMS staff.

An
Review №55

Top notch medical care with a human touch in my most vulnerable moments.

We
Review №56

Everyone here has been wonderful! Dr. Walmer truly cares for his patients. Instead of sticking you in a box - which is what I experienced at another fertility clinic - he puts together a plan specifically for you. Everyone in this office is extremely nice from the nurses, to the front desk, doctors and financial staff. I couldn’t imagine a better place to be going. Highly recommend!

Am
Review №57

I had a wonderful visit with Dr. Copeland. She put me at ease immediately and really took time to answer my questions. It was a very informative appointment. I am really thankful to have them with me on this journey.

St
Review №58

I would just like to say from the front desk all the way back to Dr walmer and the amazing nurses then Atlantic reproductive medicine specialists are the very best! I have never met an office that has so much love and concern for their patients. I have been on this journey for many years and I found the a place that I can call my home here. If youre looking for expert care and people to help you on your journey of growing your family this is the place to be!!!

El
Review №59

We had only ever been to another clinic in town, so I had no basis for comparison. After reaching sort of an impasse with drug protocols and the outlook for “2nd-child-success” with our other clinic, a friend recommended ARMS. We were so blown away by how friendly the staff was during our initial consult ...even a seemingly small thing, like music being played overhead while we waited in the exam room, made us feel so much more at ease...and less “clinical.” So far, we could not be more impressed.

El
Review №60

From the moment we stepped in for our initial consultation, I knew we would be in good hands! I am so blown away by the level of knowledge, expertise, compassion and professionalism shown by the entire staff at this facility. Extra points to Alethia who took my blood and I didnt even feel a pinch! My husband and I are very excited to begin our journey, with the help of the wonderful Dr. Susannah Copland and staff at Atlantic Reproductive Medicine.

De
Review №61

Nothing but the highest of accolades for the amazing staff of Atlantic Reproductive Medicine. From the front desk staff to the various levels of medical professionals, my husband and I couldn’t be more satisfied with the service received. In fact, every single interaction was professional, thorough and compassionate. I want to bring special attention to the “Shared Beginnings Program” under the direction of Natalie King. To any couple requiring the use of donor eggs to conceive look no further! Although fairly new to the scene, Shared Beginnings is a cost-effective, quality program, not to mention the personal attention from the entire staff makes you feel like you’re their #1 priority. Speaking from personal experience, Atlantic Reproductive delivers top-notch service and you won’t be disappointed. ...btw, currently in 2ww status and feeling extremely confident about the outcome. All the best to you in your TTC journey!

L
Review №62

Update: While my experience with Dr. Copland and the nursing staff was absolutely amazing, the billing experience has not been. I have never had so much annoyance for a process as simple as the issue of an annual bill in my life. Im considering storing elsewhere because of the headache. Theres always a problem! Things missing, added, final notices sent without a first notice, etc. Its a ridiculous problem to have.Dr. Copland and her staff are amazing!!!! Im a very private and direct person whos easily annoyed by processes, but they made it so easy and personal. It can definitely be an overwhelming process, but I never felt that w

Mi
Review №63

This clinic is first class. Dr. Copland was amazing and always knew I was in good hands with her. She was very methodical and thoughtful in her planning and always willing to listen and adjust plans accordingly.

Ca
Review №64

I had a successful IVF with Dr. Walmer and recently went back to try and have my second child. I cannot describe the warmth and compassion of him and his staff. They make you feel like you’re special (more than just a number). Everyone knows me by name from the kind and professional ladies at the front desk to the nurses and lab staff. If you are looking for excellent personalized care, I would highly recommend Atlantic Reproductive Medicine!

Ma
Review №65

We followed Dr. Walmer here when he left his former practice, and I couldnt be happier that we did. He listens - REALLY listens to his patients. He took the time to break down the information so that we understood and had a say in every single aspect of our journey. Not long after he found the issue behind our reproductive issues (something no other physician ever caught) we got pregnant. Our daughter is a beautiful 2.5 year old, and I know shes here with us because of the wonderful people at Atlantic Reproductive.Thank you from the bottom of our hearts for being so supportive, understanding and patient with us!

St
Review №66

Atlantic was fantastic! The staff is great, and always friendly. Answered my bazzillion questions and we had success! Dr.Copland even helped diagnose me with a thyroid condition I didnt realize I had! So thankful.

Da
Review №67

Atlantic Reproductive Medicine is by far the best in triangle area. All of the staff are friendly, helpful and attentive to your needs. There is excellent and prompt communication through the patient portal and they respect your time by being punctual with appointments. A friend of mine highly recommended Dr. Walmer to me and I couldnt have been in better hands. You will not find a more compassionate, caring or knowledgeable doctor anywhere. Going through infertility is a very tough struggle and at Atlantic Reproductive they truly make you feel as if anything is possible and treat each patient with empathy and kindness. Having consulted with different doctors and being a patient at other facilities, Dr. Walmer and his staff are hands down the best!

Na
Review №68

My husband and I love Dr. Walmer! His care, knowledge, and bedside manner makes us at ease and confident in our care each time we see him.

br
Review №69

My wife and I have had a great experience here so far. Everyone is very kind and helpful and make you feel very comfortable.

RS
Review №70

We had an incredible experience at Atlantic Reproductive. We struggled with infertility for many many years and like the previous reviewer, moved to Atlantic from one of the other well-known clinics in the area. Dr. Copland is truly a special person. She cares so deeply about her patients and from the second we met her we felt that she was invested in our journey. She takes great care to understand the uniqueness of each of her patients story and customizes treatment based on even the smallest nuances and details. Unfortunately, medicine is not always practiced like this these days. Both Dr. Copland and Dr. Walmer have built their practice around personalized and empathetic care. We highly recommend them!

Ni
Review №71

This is the first fertility place I have been to me and my partner have been trying to convince for a while and we said we need to see a specialist . Dr Copland was the best she explains everything in great detail and walks through a plan , she has great patience with us and I was afraid of the test I had to do but she was extremely supporting and it was so easy she made everything so easy unfortunately my insurance got canceled from the insurance company and I had to transfer out but she even called me to tell us good luck and even recommended some doctors , I would very much recommend this place I wish I could have stayed longer but couldnt .

Ka
Review №72

Dr. Walmer and his team at ARMS offer the highest level of fertility care in the Triangle. My husband and I worked with Dr. Walmer for over a year to find the right treatment for our family and are now the parents of a thriving baby boy. Along the way, we discovered information about my medical condition that had not been previously diagnosed by other fertility practitioners. The level of customized and compassionate care can not be matched. Dr. Walmer always explained everything to us clearly and concisely, LISTENED to us and guided us with the utmost consideration. We always felt that our voices were being heard and that we were a unified team at every step of the process. This compassion is also felt with the front desk staff, nurses and embryologist across the hall. In the field of fertility treatment, genuine compassion and empathy are critical to the patient experience and it cannot be overstated the level at which Dr. Walmer and his team offer this.Additionally, DR. Walmer and theARMS team offer superior medical expertise and cutting edge treatment. I felt confident in their research and application of these practices in our treatment and knew that we were receiving the absolute best medical care available.My husband and I wholeheartedly recommend anyone to Dr. Walmer and the ARMS team at any stage of their fertility journey.

Ka
Review №73

Wasted $9,000 (used my entire insurance allotment for fertility coverage) and every time it was time to do my IUI he would cancel for a different reason but they made me prepare for everything and gave me tests I had already taken with duke fertility (charged me even more than duke did). Me and my husband soon realized all they were doing was milking us for money. I went through a depression after dealing with them. I really felt taken advantage of. Women that cant have children really will put our entire life savings into ttc, and for it to be taken advantage of is very cruel. Ladies I know how badly you just want to go to anyone who says they can help get you pregnant but please try anywhere else but here.

Ka
Review №74

Dr. Copland, Alethia, Mary and Emily always take exceptional care of me. Ive been overwhelmed by their ability to be easy going, welcoming, compassionate and highly professional simultaneously. I recommend this practice to anyone who is looking for fertility specialists!

Ju
Review №75

Dr. Walmer is absolutely the best. He took the time to learn me and my situation. He listened to what I was going through and came up with a game plan with me and my husband. He is very knowledgeable and explained things without speaking over our heads. Dr. Walmer and his staff were very kind and made me feel comfortable with all the crazy questions that I had during this experience. My OB referred me to see a specialist. She gave a list of about 4-5 places to call and research. I did my homework on all the places and found that Atlantic Reproductive was the best fit for me. There are a lot of other big places out there to go, but you are 1 tiny little fish in that big sea. When I called the other places, they were several weeks out for an appt. and they seemed to busy to answer my questions. Not Atlantic Reproductive though, I was seen quickly and I love their patient portal where you can e-mail....and they actually respond quickly. My first appt. with Dr. Walmer was in Nov. 2018 and by April 2019 we were pregnant! I went in for my first ultrasound on May 28th and the babys heartbeat was great. Just hearing that heartbeat brought me and my husband to tears.I see my regular OB in the middle of June and I will definitely make sure to tell her how well I was taken care of by Atlantic Reproductive. When she gave me the list of all the specialists to call, she did not give a recommendation because she has not personally heard about anyones experience. Well she will definitely hear about my experience and now she will have a reason to put Atlantic Reproductive at the top of that list and tell folks that they came highly recommended.Good luck to the others out there trying to have a baby! I hope things work out well for each of you too!!!!

Gi
Review №76

Awesome staff and Dr. Copeland is amazing!!! She does not waste time and she is very thorough!!! I love this office!

An
Review №77

I had a traumatic experience here that I will never forget. For basic reproductive needs Im sure theyre fine, but multiple experts have looked at our records and said that they have no idea why they did what they did. Our case was complicated and I wish more than anything we would have saved our money and gone elsewhere.

Da
Review №78

Dr Copeland has been awesome from day one. She explained the problems we were having and then explained all options that we would have in great detail and how things would work. Offered options that would work with our finances. Now just waiting to find out if we are pregnant.

Ch
Review №79

Incredibly friendly, knowledgeable and encouraging. You will continue to have our business as long as we need you!

Mi
Review №80

I feel so fortunate to have found Dr. Copland. Not only is she brilliant, but her level of patient care, comfort, communication, medical knowledge and ability to make it understandable to her patients surpasses all of my expectations.

Am
Review №81

Dr. Walmer and the staff at Atlantic Reproductive Medicine are fantastic! My husband and I couldn’t have asked for better care! Well worth the money and drive!

Ka
Review №82

There are no words to truly describe how wonderful Atlantic Reproductive is! From the moment we walked in the door, we were treated like family. Dr. Copland goes above and beyond. She is not only extremely knowledgeable and willing to spend the the time with you answering any and all your questions, but also very compassionate and caring. I work in a health care field and not once I have I seen a doctor take the extra steps she does to make her patients feel cared for. We also met with Dr. Walmer several times and he is just as wonderful, as is all of their staff! We looked forward to seeing Tracy, Mary, Alethia, and Katie at each visit and sincerely appreciate all of their hard work and care. From the front desk, to the embryologist and andrologist (Shawn and Robin), to Patti in the financial department our questions were always answered in a timely and caring fashion. We honestly miss seeing everyone there! I deal with physician offices every day and it is truly rare to find one where not only the doctors, but every staff member provides such excellent care. If you are debating on where to go, without a doubt, you will receive the BEST care possible at Atlantic Reproductive. To all of the staff there, thank you from the bottom of our hearts for all you have done for us, we appreciate it more than you could ever know!- Katherine and Bryan

Ho
Review №83

After our initial consultation in January of 2019, we are so impressed with ARMS. Talking to Dr. Walmer was like sitting down with a friend of the family. He put us completely at ease with his demeanor, the manner in which he delivered complicated information, and his understanding of the emotional decisions we are currently facing. The staff was both professional and warm. The comforting accessibility of the doctors and the staff was outlined for us thoroughly, making us feel like we wouldnt be alone in any step of our treatment. We were in search of a specific feel in choosing a fertility clinic, and though we had been warned that all IVF clinics might be coldly scientific and transactional, we found quite the opposite at Atlantic and certainly felt compassionately embraced and safe.Update (April): We are now in the middle of our IVF process (working with Dr. Walmer) and have had many interactions with people who work at ARMS- from the nurses who draw blood, to teaching nurses, to embryologists and nurse anesthetists. EVERYONE has been amazingly open, kind, and nurturing. There is an incredible accessibility to our doctor and the nurses and their responses to questions seem almost immediate (24/7). I continue to be so grateful that this is where we landed. This is such a personal and vulnerable process and I can’t imagine we could have found a more trustworthy or loving group.

Je
Review №84

They are just amazing. From the staff to the doctors to the nurses , truly just so kind and nice during a hard time.

Ke
Review №85

We came from another big name practice in the area and there was a night and day difference in the care we received here, and outcome! We had no idea we could have such an amazing IVF experience. From the beginning to end the Dr. Copeland was there every step of the way. In comparison to where we just came from... It was cheaper with my same insurance; Dr Copeland had a back up plan (which we used and our other practice did not); we got regular calls from Dr Copeland; we got called back when we had to call after hours; we never waited more than a couple minutes for an appointment (if that); a staff member even volunteered to watch our two kids so my husband could be present for the transfer; and three times when we came in for a weekend u/s or a procedure the doctor was the one to greet us at the desk. It is clear Dr Copeland and Dr. Walmer enjoy taking care of their patients!

Ro
Review №86

Excellent center! We switched from another fertility place (that was very disappointing = 2 failed IUIs and no change in how they did things) based on the reviews. At our first appointment, my husband and I were instantly impressed and comfortable with Dr. Walmer. He answered our questions, did an ultrasound and blood work and actually knew what he was talking about. We planned our 3rd IUI with Atlantic and Dr. Copland actually performed the procedure and was very impressed with her and the rest of the staff. We are now 14 weeks pregnant. Amazing staff and facility. They have a great personalized approach to infertility. Glad we switched!

Ro
Review №87

I have not yet conceived... This is really only our 2nd month trying. Weve been working with Dr. Copland for a few months, now. Testing, trying with meds and trigger one month, and now this month about to try IUI. Ive had several appointments and ultrasounds. Dr. Copland insists on doing all of her own ultrasounds and on consulting with me personally after each one. It is like a personal doctors appt. each time in addition to regularly scheduled doctors appts. She has taken such care and concern and time in every meeting weve had (at least 5 or 6 in just a few months) to clearly and thoroughly explain things to me and to my husband and to never talk down to us nor to pressure us in any way into making decisions in any one direction. Our experience with out last fertility clinic was a nightmare in that regard, and this clinic is a TOTAL 180 degree turn from that. From the nurses to the ladies at the front desk to the people in the lab - all of them; they are patient, kind, accommodating, professional, understanding, non-pressuring, and comprise truly some of the BEST medical experiences Ive ever had of any type. I HIGHLY recommend them. Dr. Copland was out today, and Dr. Walmer did my Ultrasound and IUI consult. He was just as nice and patient and great to work with. He even worked me into his schedule super early (as Dr. Copland has also done before) just to help me out.

As
Review №88

I took a look through their website, I noticed no people of colour whatsoever. I inquired about this on their Facebook Messenger which they first read then ignored, so I asked again. They responded with Asia, we look to match egg donors with our clients who are in need of this service at any given time., evading the question. I asked then what this has to do with with advertising, when they then ignored again for a month. I then took another look through their website and Facebook page, and dozens of other women were asking the same question as me and were also being ignored. I posted a screenshot of the conversation to those womens responses. This is when the Atlantic Reproductive Medicine Specialists decided to respond to me. They then said as a quoted: Asia, this is a targeted egg donor campaign aimed at serving a need we currently have. What this means is that they were only advertising White women because thats the kind of business they have or want. They only want White women to donate eggs. They then blocked me so I could no longer respond. So now I will make everyone aware of the kind of business they run. This is a prime example of discrimination and its unfortunate that this business is running things this way. If anyone wants a full-account screenshot of the conversation as proof, please contact me further information. I would not advise doing business here if youre a minority, based off of what they told me, they do not want your business.

G
Review №89

Wonderful, caring staff, doctors and nurse! We had a great, successful experience!

Da
Review №90

I moved to Atlantic Reproductive from Carolina Conceptions after feeling like I was in an assembly line who was never in contact with a Dr about my plan. Atlantic Reproductive is the complete opposite! The second you walk through the door you feel like family. I see Dr. Walmer and have been for almost a year now. He never fails to give me a hug everytime he sees me. I feel so comfortable knowing that hes always on our side every step of our journey. Dr. Walmer does all of his own ultrasounds and then speaks with you about them EVERY appointment, without feeling rushed, and can tailor your plan right there on the spot. One thing I like most about Dr. Walmer is his ability to talk to me as a scientist and a Dr (him being educated in both) and help me understand issues in detail. My husband and I have done oral medications, IUI and IVF with Dr. Walmer. We have also met Dr. Copeland when Dr. Walmer is out of the country doing his work in Haiti. Unfortunately we have a very rare case and are still trying to get pregnant. I would recommend Atlantic Reproductive to anyone and everyone! Dr Walmer and Dr. Copeland are wonderful people and truly care about your specific journey.

Ki
Review №91

I had Surgery on December 6/2014, when I went back for F/U I was told every thing was ok. My uterus can carry a baby. I started over with my treatment, but was unsuccessful. However, something was clicking in my head to Ultrasound again, I decided to finding another Dr. where I was told I have a problem I cannot carry a baby for full term because of my uterus to be small. I told them I had surgery already. I gave them pictures, they compared nothing was done. I was screaming, crying because I have to go under anesthesia again and pay again. May 28/2015 I had another Surgery.

St
Review №92

Weve had 2 failed IUIs with another well known practice in the area. We decided to get a 2nd OP and we are so glad we did! Dr. Copland spent a whole hour with us, Ive never spent that much time with a doctor. She is wonderful and went over through everything in detail and said we need to put 100 % into this to make sure it works where the other practice was only trying 75%. Even if IUI doesnt work, I know Dr. Copland tried 100%. My husband even said the area for SA was much better than the other practices. The patient portal is great too for communication with your doctor and reviewing your lab results.

Ka
Review №93

There is not enough space on the internet for all of the wonderful things that I have to say about Atlantic Reproductive. Dr. Walmer, Dr. Copland, and their entire staff should be commended for creating a warm and welcoming space for patients seeking diagnostic and treatment options for infertility. After trying for two years to get pregnant on our own, my husband and I welcomed a son after undergoing IVF at ARMS. We always felt like our concerns were listened to and addressed, the staff and doctors were always on hand to answer our millions of questions or to talk us through sensitive topics relating to whatever procedure we were going through, and everyone in the office always had a smile or their face or a cheerful greeting whenever we were there. Everyone genuinely seems to enjoy their jobs, and it shows in the quality and compassion with which their care is delivered. Dr. Walmer was in charge of our care, and the amazing balance that he achieved between infertility expert (he has over 20 years of experience and it shows) and warm, empathetic doctor meant that we both enjoyed and felt confident about our appointments with him. We always left the office in a good mood, no matter what test or procedure we had just been through, because it was so obvious that we were in good hands.

T
Review №94

Great location, great facility with modern equipment and great staff all around!

Ni
Review №95

WORST place I have been to yet!!! I WILL NEVER return & will never recommend them to anyone!!! Drive over an 1 1/2 to them filled out all the paperwork, paid $156.00 just for there portal to stop working & them to refuse to give us our test results!!!! Feeling PISSED!!! Im telling all my friends & who I work with to NEVER go there!!!!

Sa
Review №96

Great facitily with a great staff and great personality to me all around!

Ja
Review №97

Very professional and extremely helpful! If youre looking for this type of specialist, look no further!

Sh
Review №98

Nice place. Nice people.

Cu
Review №99

I LOVE COMING HERE .

Ta
Review №100

This place is AMAZING!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:10208 Cerny St #306, Raleigh, NC 27617, United States
  • Site:https://www.atlanticfertility.com/
  • Phone:+1 919-248-8777
Categories
  • Fertility clinic
  • Fertility physician
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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