Patient of Dr. Berlin and PA, Hill. Both are absolutely great!!! The challenge I have involves the nurses. They are not as responsive as they were in the past and medication changes requiring prior authorizations have taken up to 3 months because nurses dont pay attention to insurance details - even after detailed instructions are sent.

After being diagnosed four months ago with severe osteoporosis by my family physician, I was told Id need to see an endocrinologist. Upon hearing this, I specifically requested a referral to Dr. Berlin whos treated my daughter for her thyroid issue for the past ten years. Hes professional, thorough and extremely competent. Dr. Berlin diagnosed my medical condition, referred me to an excellent surgeon and is now working with me post op to ensure my health issues continue to improve. I would highly recommend Dr. Berlin and his staff to anyone desiring quality, professional services.

Dr Berlin has been my endocrinologist for 21+ years. If that doesn’t speak for itself then I don’t know what would. But just in case and most important he listens to me when I tell him how I’m feeling and any concerns I may have. Dr Berlin has always stayed current and on top of my medical conditions and has adjusted any medication to best benefit me. Now have I had to wait longer than usual at times, yes but I look at it as he is having to take extra care for someone before me and he would do the same for me if needed. If the delay doesn’t work with my schedule then I just reschedule for when it does. Life isn’t instant gratification and sometimes things take time. I also try to remember that Doctors are human and things happen. I would highly recommend Dr Berlin.

I did not make it any further than the phone call to schedule an appointment. Whoever works in scheduling is extremely rude and seemingly unable to answer simple questions (e.g. if referrals are required for these doctors). On top of this, they did not want to tell me when the next available appointment was until after they took all of my information, which they definitely did not need at this point in the scheduling.Despite the great reviews Ive seen for the doctors, the lady in scheduling left a sour taste in my mouth. I was potentially a new patient and the lady in scheduling gave such a bad impression that I have decided to take my business elsewhere.Raleigh Endocrine Associates--please learn how important it is that everyone in your office remains professional, even the scheduling department.

This is generous, we showed up after traveling over two hours to find out we could not be seen. Unless we were willing to wait an hour to two hours past our scheduled appointment. We arrived early with paperwork filled out.. I understand appointments run late. But we informed the office of a secondary specialist appointment after and the distance we were traveling. Unbelievable truly, and never again.

I am extremely disappointed at my experience here. I want to start by saying Dr. Becker was fine, I had no issues with him. It was his nurse, Shannon who I had an issue with. After waiting an hour for my appointment, with no updates, I asked the front desk staff for an update as to what was going on. The nurse Shannon came out and brought me into a private office room (she didn’t want the other people waiting in the lobby to hear me complain about the wait) where she proceeded to pull down her mask before talking to me and then told me that their practice cares for patients much sicker than me and how horrible it was that I was complaining about the wait time. She then told me if I was not ok with waiting an hour, then this was not the practice for me and that I should find another one. After explaining to her that it was not the wait time that I had an issue with, but the lack of communication regarding it, she continued to rudely raise her voice at me until I finally told her our conversation was not going anywhere so I had nothing to say. She then brought another nurse in, telling her that I was refusing her care, which was completely untrue. To say I have never been treated so horribly by a medical professional before is an understatement. Her lack of respect or care for me was horrendous. I will not return to this practice, not because of the doctor, but soley because of the nurse Shannon.

While I haven’t attended my first appointment as of yet, I can say my experience thus far was poor. Susan in scheduling was very rude and unprofessional; if I wasn’t referred by my Electrologist, to a specific doctor, at this practice I would definitely go elsewhere. Your first impression matters and they should really take this inconsideration when allowing “Susan” to be their first point of contact.**Update: Dr. Berlin was very nice however I’ve never ever waited that long to be seen at a provider. My first appt I waited almost 2 hours before being called. My second appt was for labs and I still had to wait 1.5hrs…not to mention I took my own specimens at home

I have never dealt with more rude people than the people that work at the front desk and in appointments. I like Dr. Berlin but the other staff need some serious customer service training. Its gotten to the point that I am considering changing my Dr because I dont need the additude. NASTY AND SARCASTIC PEOPLE.

My father was scheduled for an appointment today (4/1). Since he lives in a different county, he took a day off work, drive 2 hours to get here, got to the office at 1:00 (2 hours before he was scheduled), filled out all his paperwork, and waited. An hour past his scheduled appointment time, he has to go up to the receptionist and ask for an update on when hell been seen, only to be told that he could wait another hour but theres no guarantee that the doctor will see him today because he has patients.I know doctors, especially specialists, are busy, but why schedule a patient when there is any doubt that youll be able to see them? Looking at so many of these other reviews, I can see why this happened today. Obvious this practice feels that patients time and effort dont really matter [they need me, I dont need them mentality]. Hopefully whoever reads this sees how professional and caring this practice is.

I had a great 1st experience. The whole staff was very nice and friendly (front desk, nurse and Dr. Becker) Dr. Becker has great bedside manners. He listens to all your concerns and explains everything very meticulous. Thank you to the whole staff at Raleigh Endocrinology.

There is a disconnect between the doctors office and billing department. Lack of follow through is an understatement. I have called several times since September of 2020 to have my billing issues addressed and there is still no resolve. At my last visit, I was told I couldnt be scheduled since a payment needed to be made. I was overcharged and wanted my insurance re-billed first. After explaining that to them they still refused to schedule future appointments and to this day my bill hasnt been re-filed.I would like to point out no sort of payment plan was offered to me and I havent been to see my thyroid doctor for several months. This practice seems to value money more than patients. There is a global pandemic and they have no compassion. Its quite sad! Maybe since they are such a large practice they dont feel like my account is worth their time? 🤷🏾‍♀️

I made an appointment in February 2020 to get my thyroid checked. I missed my appointment due to a sick child. I’m a working mother of 4 and life can be hectic. I was then immediately billed $75 for this missed appointment. I was NOT an established patient. I never signed ANY paperwork agreeing to this kind of fee for a missed appointment. I know on your first doc appointment you typically agree to a office policies and sign paperwork. This was to be my first appointment and there was NOTHING that I signed.I therefore never made another appointment as I was annoyed and they STILL keep billing me EVERY month threatening to send me to collections. I’ve written them 2 detailed letters and called twice. They give no response in writing and on the phone they say they will pass my info on to billing but I have never gotten a call back. I almost never give negative reviews. This practice has given me no choice. I have excellent credit and I’ll just write a letter to the collections company AND contact the credit rating companies to have this removed.In addition, I plan to tell everyone I know about this experience. In my age group many need an endocrinologist and I will tell anyone in my circle to avoid this practice.

Dr. Berlin is one of the most caring professionals I have ever known. He gives each person undivided attention and addresses his/her concerns. He is the reason I stay with Raleigh Endocrine and Associates. I recommend him often.

I have been a patient of Dr. Stall for several years. He is a terrific dr and I still think highly of him. But today I just cant go back to Raleigh Endocrine Assoc. My appt was 10:30 & I checked in at 10:19. I was called back around 10:45-10:50. Saw dr and was told to go to the lab for blood drawn. No problem. I signed in the chart at lab window 11:11. I saw there was at least 7 people waiting. I knew I should have asked what the wait time would be. I would rather get an order to take to labcorp.There were only 2 ladies were working in the lab.I waited 1 hr before having being called in for my bloodwork.I told the lady at the desk Im not coming back.I need to find someone closer anyway.

Worst customer service in the industry. At least, I have never seen worse in all my experience. I have been a patient for years and I have dealt with excessive waits in the office, and waiting days to get a call back. My last straw is trying for weeks to get a prescription refilled. After leaving multiple messages and having my pharmacy make multiple requests with absolutely no response, I have decided to leave the practice.

My experience with Raleigh Endocrine Associates is the worst Ive had at a doctors office. My biggest complaint is that the bill (for hundreds of dollars) was filed with the wrong insurance company (I have no idea how this happened), and I have spent almost a year trying to get them to file it with the correct insurance company. Ive spent probably 15-20 hours on the phone with them and two insurance companies trying to sort this out. One of the insurance agents even called the doctors office while I was on the line to be sure they sent the claim to the right company, but a couple months later it was still not sent to the right place. In addition, I spent hours on the phone trying to schedule the appointment (they refused to schedule the first couple weeks after I was referred to them). They were running a couple hours late for my actual appointment. They mailed me my test results a few days after my appointment and basically would not talk to me about them when I called to discuss. I eventually paid the medical bill because I did not want to waste any more time on the phone than I already have. I have never been so frustrated by a doctors office.

My first time at the clinic and it was so good. They are def busy. However. I was 20 mins late for my appt and the receptionist who was so kind explained I may not be seen and apologized. I explained that I drove 1 hr to get here and I was willing to wait. She talked to the nurse and they saw me!!! The nurse was super friendly as well. I was so happy bc I have been going through so much medically. I saw Dr. Becker. He was informative, thorough, and he listened. The staff all looked happy. Not moody, and over worked which means a lot when your stressed out and not feeling well.

Was here way before my time and was informed that Dr was not even here yet. I waited for over 1 hour to be seen for my appointment and was late getting back to my job. I work in healthcare and we are very timely. Very disappointed that I was left waiting for an hour! Not sure why they book patients in this manner and are left to sit and wait for an extended period of time.

I have been referred to REA and have been visiting for several months. Agree with all the pp here- doctors are fine but the nurse and the staff are just beyond terrible. I am scratching my head at the moment I am writing this review.1. In office- 1 hour waiting is very normal2. Telehealth- 2 hours pass the appointment time is very normal. For one appointment At the time I got the call from the doc the first thing doc can say is the office is to be closed soon. He gave me instructions to change my meds briefly and hang on. Then in the next appointment both doc and the nurse donnot remember my previous appointment. The instructions was conflicting with my previous dosage. I called the nurse to clarify, she was so rude, hang up on me and made me cry.3. Portal is terrible. My records are never up to date. Now I have been not able to send out the message for two days but no one can help. Called the support line, the only thing they can do is taking your info and then say-just wait it may take several days or longer to fix.4. The most important- in such Covid 19 situation, some of the medical professionals in REA do not wear the mask! Some put it on when seeing you but some just ignore. This is the major reason I am terrified to do office visit. The front desk always have the mask on but several staff sitting close to the doc office, I have not seen any put the mask during my 2020 visits.Overall I feel this office had good doctors, but it is poorly managed and the nursing team hates the patients. This is the one of the 2 worst clinics I have ever been visited.Can someone share where do you guys visit after leaving REA?

I read all the positive reviews posted here and saw that the practice was accepting new patients. I waited months for an appointment. I filled out all the new patient information I was sent ahead of time. I arrived at 10:30, as instructed, and wasnt even shown to an exam room until 12:00. A Nurse (?) then asked me all the same information I had already supplied and I was left sitting for another 20 minutes. The Dr finally arrived, asked me the same questions and left (no explanation) for another 20 minutes (?) When the Dr returned, I was asked many of the same questions again. In total, I had maybe 10 minutes of care. The wait for having blood drawn was mercifully short, but it took two full weeks to get results which were MAILED to me (yes, snail mail) and the ONLY follow up was a highlighted note in the far right of the third sheet of the lab report I had been mailed. This is, without a doubt, the worst care I have ever received.A final note: While I sat in the waiting area, a steady stream of pharmaceutical reps walked past the front desk and into the back rooms, including one that was delivering a catered lunch. Its pretty clear what the priorities of this practice are. It is definitely NOT patient care.

Waiting over 2 weeks for lab 🧪 results from Dr. Stall and still haven’t received it. Frustrated to put it mildly! There is no valid reason or excuse for this and please don’t blame the pandemic. My doctors office gets lab results much faster. Very unhappy and thinking of finding another practice to work with but giving a second star ⭐️ since Dr. Glenn Stall is a great doctor 🥼 with a warm friendly personality and bedside manner but his staff are slow and incompetent! Please speed up the turnaround time for lab results! Thank you.

I have been here for 3 years. Everyone here is great but if it werent for their PA Lisa Hill, I would find somewhere else. The doctor I have to see from.time to time talks down to you and is very arrogant. I have tried to get past this but its there. After seeing him and having my medicine adjusted I contacted him twice through the patient portal and called but never heard from him. I message Lisa Hill and my questions were immediately addressed. She cares and takes the time for their patients.

When reading reviews read them from newest to oldest. They must have been better in the past... Ive been a patient here for about a year or so. This is the most frustrating, least available office you will ever deal with. Its fine if you just go to your appointment, wait an hour and see your doctor. But if you deviate from that you will be nothing but frustrated. The PA I was pushed off on was ok, though I didnt appreciate the political conversations out in the hall while I was waiting, but she or her nurse were bad about completing prior authorizations. I liked my doctor but only got to see her once. The rest was the PA. Now Im leaving them over these frustrations and I only get the all-too-familiar Im sorry, the system cannot accept a message when trying to access records. There is no way to talk to anyone or leave a message. I get this message when trying to get through to my PA/Dr sometimes too. Additionally, if you have to get labs done, dont expect smiling faces in there. They clearly hate their jobs. They have an online portal (proprietary, not mychart) that youre supposed to do your interactions through, but after multiple attempts Ive never been able to sign up. Dealing with this clinic is a complete nightmare. Youre better off anywhere else.

Awful, was a new patient 3 months ago. My 3 months prescription has no refills, Ive moved out of state since seeing them so I have to change my pharmacy. Ive left multiple messages for my doctors nurse saying my prescription is running out and need a refill. Ive never received a call back. Im speechless at how ridiculous this even is. I dont have insurance right now and have spent over $600 between the office and having to get lab work done (which had to be done at a labcorp because they dont allow it done in house when you dont have insurance, even though when I made my appointment they said it would be done in house).

Friendly, professional help, humor, no stress. Having a lab there is very convenient. They take the time to really listen.

Ive been going to REA for about a year now and it has been a NIGHTMARE since day one! The doctors seem nice but the staff and the way the practice is run is absolutely terrible. First off, you will spend almost an hour in the waiting room before ever being seen by a physician, so if you value your time then this is not the place for you. Secondly, I have called the nurses line and left messages multiple times for small things (getting my lab results, instructions on how to do at-home lab kits, etc.) and it takes them MONTHS to call me back (if they even call back)! Recently, I called the nurse’s line THREE times and left THREE messages, and they didnt call me back until three months later! In fact, this most recent time I called because I had a simple question about how to do an at-home lab kit and they NEVER called me back!!! If you’re not going to answer the phone or call patients back then what’s the point of having one?!?! I’ve also had problems with the nurses entering my files under the wrong name and not being able to find my records for months! And if all of those things weren’t bad enough, REA even refused to give insulin to my Type 1 Diabetic family member after she ran out of insulin unexpectedly, which landed her in the ICU with DKA!!! Raleigh Endocrine Associates is WILDLY INCOMPETENT and INCAPABLE of running a sound practice and I encourage you to run as fast as you can in the opposite direction!!

Lisa Hill, PA, conducted my follow-up appointment today and I was very pleased with the amount of time she took to explain all of my recent lab results. All of my questions were answered to my satisfaction. Lisa is very caring and professional person who I look forward to seeing in my future visits to this practice. Everyone that I have had interaction with at this office have been most pleasant and professional. I am glad that I came to Raleigh Endocrine Associates for my medical needs now and in the future.

Going to Raleigh Endo is the best health decision I have made. Dr. Becker is amazing. He is super knowledgeable and has a great patient doctor relationship with his patients. Linda who is his PA is exceptional. She has helped me with the tough journey of diabetes. I love talking with Linda. She gives me ideas about foods, medicine, timing of meals, and much more valuable information. Everyone in the office is great.

- This office incredibly poorly ran. The ladies at the front desk were not professional. You will recieve lab results weeks after your appointment.- The doctor I was assigned to looked more and more confused when I was explaining what issues I have been experiencing. She asked me to come back after I had a few labs drawn. Which I understand. However after I got my labs drawn I wanted to schedule a follow up appointment, I was told this doctor was booked up for the next month. I felt it was best to stay with the same doctor. However when I came for my follow up appointment the doctor acted like it was our first appointment. I had to go over my medical history again. So disappointed. After waiting one hour each time after my appointment time and the doctor only spending 10-15 minutes with me. Felt like just another number. Complete waste of time. Will not be back.

The doctors are fine but I’ve waited 35 mins for labs which typically take about 5 minutes everywhere else. The waiting room was completely overcrowded during Covid times and they should not have patients waiting this long. It’s completely unnecessary to make people wait this long to draw blood when they could send them to other lab corp locations if they knew they were overbooked.

I’ve been to see several endocrinologists in the past five years since my diagnosis of type one diabetes. This is BY FAR my favorite. From beginning to end, the entire staff is always super helpful and friendly. This is a big practice, yet I always feel at home and remembered. Dr. Berlin and Lisa Hill are the best team when it comes to managing my conditions. They continue to formulate great plans to keep not only my blood sugars regulated, but my thyroid condition as well. My levels are better than they’ve ever been! I am overwhelmed by the support and kindness they show me at every visit. I highly recommend paying these folks a visit.

While I have no issues with Dr. Weir, I do have issues with the nurse and/or Admin staff. My pharmacist and I have been calling for the past week to get a RX refilled. Its since expired and I STILL havent gotten a call back. I was told to wait 48 business hours. You mean 6 whole days?! This is UNACCEPTABLE. I had to call my primary care physician to have my RX temporarily filled until I can talk to someone in person at Raleigh Endocrine. My doc had it filled and taken care of before calling me back to confirm the pharmacy. Also, when I called, I was told the issue may be related to an outstanding account balance that I was NEVER advised of. Again, I havent set eyes on Dr. Weir since January of last year. How would I know I had a balance when I wasnt notified and kept having the RX refilled? They lack follow through and have ZERO accountability. Its incredible in the worst possible way.

Nancy is the most patient and gives great understanding of what is going on with your diabetes. Keeping you aware of medications that are available. I love her care and concern for me. The front staff is always friendly and courteous and always with a smile. (Checkout could use a little help, not as friendly) Lab is great, they are always with a smile even with a person that leaves their veins at home. THANK YOU

I have always had a great experience with provider! They are very knowledgeable about all endocrine problems and always listen to you. I give them 5 stars! Exceptional caring, and kind staff. Dr. Becker and Linda Brower are awesome!!! I highly recommend this group of providers!

Dr. Holt is the best endocrinologist I have ever been to. Now I found out she is leaving this practice. They will never be able to replace her. She takes her time with patients and truly shows care and understanding.

Dr. Weir and Lauren Hendricks are THE best. I’ve been to many “thyroid specialists” in the area that all left me feeling demoralized and feeling horrible. Both Dr. Weir and Lauren listen to how you’re feeling and answer any questions you have with kindness and compassion. Taking the time each visit to educate you on your condition, priceless. They both emit positivity and truly want help you feel better. I highly recommend Dr. Weir and Lauren Hendricks!

I rarely leave reviews but couldnt let this go. I have worked in healthcare for over 20 years and I know a bad apple when I see one - needed to post to hopefully prevent someone else having problems with this practice. Ive been reluctantly going to Raleigh Endocrine Assoc for 2 years. I started out with Dr. Becker who has tons of accolades (and plaques in his exam room). He was nice enough but kind of like an absent minded professor, talking in circles without really saying anything of substance. I left more confused about my new condition than when I arrived. He also ALWAYS ran late. On my last scheduled appt with him, he was over a hour and a half late and I had to leave because I had another appt across town. I work full time and am a single mom (and now also a full time teacher due to virtual learning at my kids school) and dont have all day to sit in a doctors office. I asked to be assigned to another provider in the office, and I was given to Linda Brower PA. She was nice and knowledgeable and more time conscious but I have left this office after this last fiasco - let me explain/vent. I dont have room to put it all but heres the short version - they moved my appt because the PA decided she needed to be off that day (currently only works 2-3 days/week), requiring me to move all the other appts I had scheduled to the new appt day and crisscrossing town to accommodate their new appt. When I arrived, I was told I was bumped from the schedule. I was told I had to schedule with PAs assistant, not the office scheduling line since they dont know PAs schedule. Incidentally, the assistant never answers so its phone tag to schedule IF she ever calls you back at all. Long story short, I ended up being seen because I had to be to get a prescription for a mandatory medicine I was out of. PA said she sent script, I go to Costco to fill it and no script X 1.5 hours. Office is closed, so I call on call MD, no call back after excessive wait time to reach answering service and being hung up on. Left VM for nurse to fax script the next day to different pharmacy since I couldnt drive to Raleigh again the next day. No script. Called office throughout afternoon - on hold over an hour and no one ever picked up. Finally got a live person to answer in medical records after calling multiple times and trying every number option. She walked over to assistant who wouldnt pick up the phone. I was told script was sent again.They finally did resend it to both Costco AND the new pharmacy so when I went to new pharmacy they couldnt fill it b/c Costco had it filled. Had to wait 45 min while they cancelled Costco and filled it at new pharmacy. Overall, hours of my life WASTED due to a doctors office that has no concern to provide care to their patients, no respect for anyone elses time, ridiculous office staff that refuses to answer the phone, on call doctors that refuse to return calls, nurses/assistants dont ever seem to be available and electronic prescriptions that dont arrive. Look elsewhere for an endocrinologist! They never forget to collect my co-pay but conveniently forget to provide the care that insurance pays for! Also, they want you to use their portal for communication. Again, a huge time drain setting up portals for every doctor you see. Not what I want in a doctors office. Peace out Raleigh Endocrine!

Jennifer has the smoother hands ever! First tine I feel no discomfort while getting blood drawn. Quick, fast, easy. Thank you for finding her!Lisa Hill is absolutely fabulous and professional! She is knowledgeable and kind, takes the time to explain my results for easy understanding. My diabetes is now under control and couldn’t be happier with the staff!!

This practice came highly recommended which is why I am so disappointed and not at all pleased after 3 visits to this office/practice. I have given Dr. Holt and staff a fair amount of chances. Today was my last straw! The only reason there are 2 stars in my rating is to say the front office staff has always been helpful and professional. Dr. Holt’s nurse Marie is rude and “short” with her speech. Dr. Holt does smile and has a decent table-side manner. However, I still do not have any professional insight or treatment plan for my ailment after literally 18 shots in my neck! Nothing. Not even a we will schedule a follow-up appointment once all of your results have come in. Nothing. No direction whatsoever. I had to chase staff down for my test results. Then, when called, the nurse acted as if I was bothering her when requesting my test information. Please find you a provider/office that is not SO busy and has a mind to treat every patient with a sense of care and urgency.

Lisa Hill is absolutely fabulous. Shes extremely knowledgeable and helpful in all facets of management and treatment for diabetes, including complex insulin pump/CGM issues. Lisa listens and takes the time to instruct and explore the best solutions for any issues presented. - often presenting various options for discussion and determination as to what works best for the patient. Id give her more stars if i could!

Despite being an extremely busy office, I have always had smooth check-ins, have been taken back to exam rooms within 15 minutes of appointment time, and experienced efficient checkouts. Nurse Practitioner Lauren Hendricks has been working with me to manage my thyroid disease for a couple of years now. She has great listening skills, a cheerful disposition, and answers my questions thoroughly. I always look forward to my appointments with her. She has been open-minded in exploring options in medication and nutritional approaches, both which have improved my health tremendously. After numerous years of misdiagnosis and suffering with Primary Care physicians who don’ have the specialized knowledge required for my thyroid disease, I am so thankful to have found Raleigh Endocrine and their wonderful staff.

After seeing many endocrinologists over the last 29 yrs I can honestly say that I have found one that I trust and dont dread having to see every 3 months. Dr. Stall is always personable and listens to any questions I may have and takes the time to educate me on different things related to my diabetes. Very happy with the whole office staff and never have to spend a lot of time in the waiting room to be seen for my appointment. The office runs very efficiently compared to so many I have been to before. Highly recommend this office and Dr. Stall!

Waiting room is packed even during this pandemic and they are money hungry they refuse prescription refills and appointments if you owe $1. Even it it’s was from the previous week’s appointment.

I always look forward to my appointments with Lisa. If I could, I would give her way more than five stars. Professional yet friendly, she explains procedures and test results thoroughly and understandably. She gives one her full attention and does not rush through the appointment as if to show how busy and important she is. A really great healthcare professional.

My 5 star rating is for Nancy Crowell. I see her for my type 1 diabetes and she is by far the best doctor Ive seen for my type 1. She is very caring and passionate about helping me in the best of her ability. I love how she takes her time going over my numbers and graphs with me. She remembers me every appointment even after not seeing her for awhile. Which I appreciate cause I know she is very busy with patients. The doctor office itself has its issues. Ive had very few troubles with staff or nurses but one bad experience I did have was very unpleasant in the way I was treated. However this has only been one time in the 4 years I have been going to this office. The majority of the medical staff is very friendly including the staff in the lab who are always great. Overall this is a great office. I will keep returning as long as Nancy continues to practice here.

Dr. Becker and Linda Brower are phenomenal for my Hyperthyroid treatment. They are both extremely thorough and answer my questions. I have been to other endocrinologists in the area that never took the time to explain it talk to me so this practice is refreshing. Jennifer in the lab IS PHENOMENAL! It is usually a huge problem for anyone to find my vein and she nailed it! No hesitation at all! I actually celebrated being stuck since usually it’s 3-4 times before anyone can find my vein! I’m so glad I found this practice! 😊

Dr Berlin and Lisa are outstanding. My diabetes is under better control after months in their care than it was after a year at my previous endocrinologist practice. Having the right medical team really does make all the difference.

I cant even describe the lack of professionalism and patient care from this practice. I work in Healthcare myself which baffles me even more. I go to raleigh endorcine for my thyroid, and am still not balanced yet. I made an appointment to get blood taken and a follow up the next week with Dr. Berlins PA. The night before my appointment I get a phone call saying she will not be in the office and needed to reschedule. Also the appointment was scheduled completely wrong and for an injection which I dont get at all there. They didnt even give me a 24 hour notice and I took off work to go to this appointment. I then make a phone appointment with Dr. Berlin for a whole week later at 245. I then made sure to take my work lunch at that time for the call. I recieved NO call. I then called them and was told he would definitely call me by the end of the day......at 510 I get a phone call from his nurse saying he went home and I needed to reschedule for a 3rd time. They literally did not care about my time, or the fact I need my medicine to be balanced or I feel awful. I am not going back to this horrible place they have no care for their patients whatsoever.

Dr. Berlin is an amazing physician. He takes time to document his own patient histories. I have appreciated his candor and honesty. He is one of the few doctors I have even had that I feel actually knows their patients issues. The office staff is phenomenal and work really hard to make sure you are treated well. They try very hard to get you in on time and keep your waits to a minimum. The nurses are also very knowledgeable and helpful.

Lauren is very caring and puts patients first. It’s important to have a provider that listens. With the health conditions I have I appreciate her attentiveness and care. She is highly recommended.

I have been treated by Dr. Berlin for the past 6 months. I have found him to be caring and well rounded. He definitely spends time with his patients and occasionally runs behind, but what can you expect if you would like to actually have a conversation with your physician about your care. I really like the practice and cant see a reason to leave the practice. Dr. Berlin has helped me tremendously and Im very grateful that he is my physician.

Staff is friendly, professional, and patiently helpful to an OFF like me who will be 80yrs in two weeks. The phlebotomists, not arm pokers, were smiling as they worked.Dr.Denis Becker, MD is best Endocrinologist I have had past 20yrs. He is kind and thorough!!!😊😁😃. I strongly recommend this facility. Dr. Becker has earned top awards for at least past 10 years.Vic M.

I love this practice! Both Dr. Berlin and Lisa Hill are very knowledgeable and friendly. They take time to explain.

Dr. Berlin is very personable and made me feel like he was focused on me, but he told me if I hadn’t heard from his nurse by the end of the week to call. I called...twice. Now it’s two weeks later and I still haven’t heard heard anything. At this point, I’ll just wait until my follow up 4 weeks from now.☹️

They aren’t patient centered. I’ve been to a few endocrinologists since moving to raleigh. I was referred here from my primary care to check my thyroid. My first appointment they were SUPER late. After waiting 45 minutes after my appointment time (nobody communicated with me) I asked when I’d be seen and they said “maybe another 20 minutes”. I canceled my appointment and asked for my copay to be refunded, which they did.My rescheduled appointment was fine. Dr. Becker was nice and sent me to get my labs done. He thoroughly explained what was likely going on with my thyroid.But then I waiting over 10 business days to get my results (after calling multiple times) just to later get my results in the mail that indicated they were abnormal and requires follow up. Nobody ever called to discuss my results. Never in my experience have I ever been given lab results back without any communication from the doctor or nurse. That’s just not good practice.Update: I called again to talk to someone about my results. Left a voicemail. No response.I’ll be switching back to Carolina Endocrine.

Very efficient pain free experience. Staff very personable. Linda Brower and nurse Cheryl are wonderful. Thorough, caring and they LISTEN. I am moving to Georgia and wish I could take them with me! I will miss them and their professionalism.

Lauren is the best! She is knowledgeable about all things diabetes. I like her aggressive approach to treating the disease. I always feel encouraged after a visit with her and feel like everything possible is being done to treat my disease. She does not treat me like an ‘old person’ who can’t understand my disease. Her nurse - whose name I can’t remember right now- is also great. They make a good team!

Lisa is a wonderful, professional caring individual. Explains results of any blood work so you actually understand. Not only does she explan medical results, she also listens when asked questions.Policy of credit card on file needs to be done away with, or only used for those not having health insurance or bad record of not paying money owed for care.

Well upon arrival I am told the MD is running an hour late, which would of been GREAT to know before I made the 30 mile drive. So I sit there for over an hour and lucky for me there was a water fountain because it was way too hot in the waiting room. I talk to the nurse and MD and blood is taken. The first tech missed the vein (remember I am dehydrated) the second tech nails the vein in my left arm. 2.5 hours later I am done.

Dr. Berlin is fantastic! I love his transparency and his genuine care for my condition. The Endocrine office is organized and they don’t make me wait long when I have an appointment like most other doctors offices do. I appreciate the courtesy and hospitality the staff show.

Very pleased with the quality of service at Raleigh Endocrine Associates! The staff has been both knowledgeable and helpful. They provided clear explanations and listened to my concerns and questions, responding with excellent recommendations and suggested courses of treatment. My health has improved considerably since coming to Raleigh Endocrine Associates, and I certainly recommend them.

Lisa is my favorite. She’s so kind and always encouraging and proactive. She’s very knowledgeable and encourages you to take ownership of your health while still helping you in any way she can. I never feel rushed or forgotten when I see her.

I am happy for Dr. Holt to be able to retire, but will miss her and her genuine concern and understanding she always showed. The 5 stars are for Dr. Holt 5, but with her leaving REA is unable to provide same level of care to me.

I think Lauren is so supportive and understanding. While she pushes me to take care of myself. She also listens and is supportive.

I have nothing but good things to say about Raleigh Endocrine. Front desk, lab technicians, and check out personnel are great, I have only waited ‘too long’ one time in 4 years. Today’s visit I had no wait at all! Dr Weir and Lauren Hendricks are gifts that I appreciate! Sounds over the top, but both of them have been knowledgeable, thorough, compassionate, and on my side and as a result my health practices have improved and my future health has greatly improved! I will continue to come to Raleigh Endocrine and highly recommend Raleigh Endocrine to others.

My second time in the office was today (9/6/18) but it was my first time see Mrs. Hendricks (Dr. Weirs PA.) She was very nice, took time to explain/review my recent lab work and allowed me to ask as many questions as I needed too. The nurse was also nice and courteous, but quiet (which is fine.) Lab employees were pleasant to deal with, and not a long wait time to see the vampire. My first appointment with Dr. Weir about 2 months ago was ok, but not my favorite and there was initial mix-up after my first encounter with her and some results I was given (instead of being told about my ultrasound results I was contacted asking to have a biopsy done without knowing there was anything amiss, which needless to say concerned me and made me upset.) But overall it is a nice practice and I will continue to see Mrs. Hendricks.

They level of customer service and communication is below average. Dr. Stall and Dawn Diaz are clinically amazing but their staff is disappointing. The expectations they have for the patients concerning transparency is NOT at all what they give to the patients.

Raleigh Endocrine Associates was a fantastic experience! Dr. Holt was knowledgeable and caring and the labs were quick and easy. Great experience and I would highly recommend this group for your health and well being! Barbara was fantastic and I believe it is a big reason for my health improvement.

Lauren is absolutely wonderful! She listens and really helps me make adjustments that have improved my diabetes control. I highly recommend Lauren and Raleigh Endocrine Associates!

Lisa Hill is very kind and patient. She is a good listener and good at explaining everything going on and the changes being made to your plan of care. I would recommend her in addition to seeing Dr. Berlin.

Lisa Hill is knowledgeable, kind, and empathetic. Lisa always takes the time to answer all of my questions and never makes me feel rushed. She’s a genuinely nice person who cares about her patients. I highly recommend Lisa and Dr. Berlin. Going to Raleigh Endocrine Associates has changed my life for the better. Thanks, Lisa!

Dr Stall is the absolute best best best!!!! He has changed my life for the better, he changed my thyroid medicine when no other doctor would listen to me about my symptoms! He really listens and I am very thankful! Will definitely be back and recommend him to anyone having thyroid issues.

Ive been going here since 1986, when there were just 2 doctors. Still going there after all these years. My health is great, the staff is excellent, great care, and they listen and treatment is according. I feel Im understood, and never once thought of leaving . The nursing staff is top notched, they go above and beyond. Im so thankful theyre my physician group.Ive had the most amazing experience with nurse Cheryl. Couldnt get my test strips cleared through insurance, Cheryl worked on this for me, spent 2 hours on the phone with proper people, and finally got my letter of pre-authorization thru!! I was down to my last 2 test strips. Take note people, this office goes above and beyond in helping its patients! THANK YOU CHERYL.!

Worse doctors office ever! Dr. Becker is always more than an hour behind. The office does not return messages from the pharmacy resulting in delays getting your medication. Massive amounts of paperwork on every visit. Go elsewhere for your healthcare!

Had appt with Dr. Stall and he was truly amazing. Very, very easy to talk to and knowledgeable. He really wants the best for his patients now and long term. His staff/assistant was also a very nice guy. Friendly atmosphere and I would recommend this practice to whoever wants to feel confident in their doctors and staff. Im so happy I found him. Thank You for being caring.

I was referred to Raleigh Endocrine Associates so I can get further help with my thyroid condition. Since Ive started going there I experience nothing but unprofessional visits. Each visit I had to wait in the waiting area at least 1-2 hours later than the time I was scheduled to see someone. I started back in March and recently stopped going this past October. Since then they had me coming in for unnecessary visits back to back so that they can charge me each visit. There were times i had to come in to go over results that couldve easily been handled over the phone (non threatening results). There was not one time they took me no later than 15 mins of my scheduled appointment time. I always waited a good hour or longer before I was even spoken to. But theyre constantly charging me anywhere from $200-$400 Each billing statement for less than service and most of the time just to discuss my results. I recently had 1 no show this past October because I no longer wanted to be inconvenience with my time going there. I was charged $75 for it and ask if it can be waved due to it being a one time thing and the fact they werent to considerate of my time previously coming there. I was denied my one time request and find it very unfair and upsetting. These people dont care about their patients, they care about their pockets only. I would NEVER go this practice again!! If you dont want to be scammed out of your hard earn money I suggest you to find a practice that cares.

Great professional staff, friendly and very efficient. Had a good visit with Lisa. She is so sweet and answered all my questions. Thank you Lisa. Cant say enough good things about Nicole and Jamie. 🤗🤗

Living with diabetes is very stressful in itself. Ive been a patient of Dr. Glenn Stall for about 6 or 7 years and every time I visit his office at Raleigh Endocrine Associates I have a very pleasant experience. I wish I didnt have to go to this office at all since I prefer not to be a diabetic but unfortunately I do.Its very pleasing to know that my visits to this office are totally stressed free from the moment I walk in and speak to Jason or any other patient account representative, even up to the time I have to pay money (co-pay). I never knew that paying money can be so pleasing, but the staff is so professional and caring, gosh I just love them!I would like to thank Jasmin (nurse for Dr. Stall), Dr. Stall, Linda, ALL the nurses (sorry I dont know you all by name...) for treating not only me but all the patients who visit your office with GRACE. I am very analytical and I see how you treat ALL the patients with CARE, even when its challenging. To ALL the STAFF, continue to do the marvelous job youre doing and know that your patience, your care and your professionalism is very much appreciated and noticed! See you all in May 2014.

Lauren is an awesome provider. She is friendly, knowledgeable, helpful and thorough. She saw me within minutes of my arrival to the practice. I can not say enough good things about her. I highly recommend her to anyone. Very good listener, too.😊😊😊😊

Lauren is great at her job. Very nice and very interested in your health. I highly recommend her and Raleigh Endocrine.

I picked Raleigh Endocrine Associates based on their expertise and policies on their website. After my referral was sent, they notified me that I would have to bring them a money order for $100 or have a credit card on file before I could schedule an appointment. Nowhere on their website or policies do they disclose that this information. When I called back to discuss the lack of this in their policies, they said We thought it was there on the website, but I see that it isnt. They refused to budge on the $100 deposit. This seems super shady and I cant recommend them.

The doctors and staff are always so friendly and accommodating. If I have any questions between appointment they are always helpful and prompt to get me answers.

Absolutely the most unacceptable, disrespectful service imaginable, even by the low customer service/care standards of the health care industry. I scheduled a new-patient consultation with Dr. Rand, and the first available appointment was one full calender month out. When I arrived the day of the appointment, the rude and dismissive receptionist informed me that Dr. Rand is unavailable, and that I could reschedule the appointment... for over one month away. Or I could just leave, because the rude receptionist really did not care in the slightest, and did not make any comment when I declined to re-schedule.My appointment was cancelled without informing me, they made zero effort to arrange a new time that would be reasonable, and treated me with all the professional courtesy of a Tijuana taco cart. Ive lost one month of my life, never met a doctor, and was treated like my patronage presented some sort of unsolvable logistical hassle. Cable television conglomerates provide better customer service.An absolute joke of a practice. I would give zero stars if I could. The Peter Principle is in effect at Raleigh Endocrine; the only employee that seemed to care or be proficient is Jason, the phone operator that made my initial appointment. Otherwise a trashy practice.

Raleigh Endocrine Associates has professional and pleasant associates. The patient flow processes are handled efficiently.Ms. Hill is the total package: professional, charming and well-versed in her occupation. Good people.

Raleigh Endocrinology have a great team. Dr Berlin, Lisa and Ginger take as much time as you need to explain your treament and medicine options along with practical advice! They have always been very helpful with making or changing appointments as well as prompt return of questions for the nurse. Thank you.

I see Dr. Holt and her crew. They are fantastic, when I leave a message they are quick with a response, that includes refills. The MAs up front are great also they tend to know who you are and who you are there to see before you tell them, which makes it a very personable experience each time.

Dawn is always very friendly and professional. She explains everything clearly. She takes the time to make sure I understand what she says & she provides the positive support needed.

Lauren answered all my questions and made me feel secure in the decision on new medication. She is professional and still pleasant. She smiled and looked directly at me. It was a great experience!!

Dr. Stall is so patient and understanding. He is excellent in his profession and has a very calming demeanor. I would highly recommend this doctor and the staff.

Lisa was absolutely wonderful. Listened and responded to all of my questions and concerns with positive feedback. Excellent provider.

Love her! She always listens to what I have to say. No matter how many questions I have- she listens and answers them all with great patience. She is terrific!

Dr.Hill is a personable and mindful professional. She is able to communicate in a way that is very clear and down to earth. Highly recommended!

The lab techs have been wonderful every time I have gone. Also cheerful, always engaged in conversation. They definitely make getting stuck by needles enjoyable.

The doctor my daughter has seen is nice, but he is ALWAYS behind. Waited in the lobby an hour...which is ridiculous for a scheduled appointment...and no one seems to care. This is sadly the norm.

My office visits are usually great and the doctors and nurses seem to know what they are doing. However, the office is incredibly difficult to get ahold of for prescription refills, new medical devices and any other request requiring paperwork. Often, my prescriptions take 2-4 weeks just for Raleigh Endocrine to send in the proper paperwork, not to mention then needing to wait for mail order or pick up time.

Dr Lisa Hill is an awesome doctor. She explained very clear that I could understand better. Looking forward to seeing her again.

Dawn Diaz is a great physician. Great bedside manner and a fantastic listener. The entire practice is highly recommended. But she is my favorite!

I have been with Raleigh Endocrine for over 20 years for thyroid and diabetic issues in immediate family. Dr. Denis Becker is the top professional that brought me to the practice after seeing his treatment of my parents. Further problem solving by PA Nancy Crowell compliments my every changing needs to diagnose current needs and access the available treatment and medicines to keep my disease in check. Nancy has looked at my long term needs very carefully and has the benefit of providing extra time to find the right solution in agreement with Dr Becker. Very Smart People in an insurance disaster. Thank you for all of your aid and knowledge through many many years. I remain health because of your work. Good Job!

Each time we come for visits we have to wait 1hr and more some time.Even they didnt answer phone call for follow up questions.

My veins are hard to find. Usually when I have to give blood, nurses try more than once. I have never had a problem with any of the nurses here. First time and Im done. Thank you.