Dr. Perkins is a wonderful doctor. lve been with him for 16 years. I would recommend him and the Raleigh Neurology Office to everyone.

Ive been a patient at Raleigh Neurology since 2016. Dr. Farrell was administering my Botox injections due to Migraines/Tension Headaches. I also have L eye pain from a long time, which is not related to my headaches. Every time I was going to my appointments with him, I was mentioning this eye pain and asking what could cause it. The answer was simply: I dont know or Do you want to try this knew pain medication? He would prescribe a pain medicine, without having an idea what could cause the pain!! He just wanted to get rid of me. Why would he actually THINK and try to help me. After all - he was paid to only administer Botox injections! The last few times I had the feeling he was just annoyed with me and I just stopped going there. Not to mention that I was waiting for over an hour in the exam room. Last month I met with Neurologist at UNC, who was actually LISTENING to what I was saying and she believed me. She ordered the right tests and the diagnosis was clear - Brain Aneurism, close to the optic nerve. I was shocked, angry and disappointed. I could not believe that a neurologist with so much experience, could just ignore my symptoms and not even try to help me or refer me to somebody else, if he is not competent. Cold, arrogant and inpatient. No compassion at all. That is the truth. Please, do your research before you go to Raleigh Neurology!

I think the wait for the demise of the patient before they respond back. Megan Murphy, internally would not respond in time to a sleep apnea patient who is struggling for past many days. Very sad how the patients are treated here.

Dr. McNeil was lovely to meet and professional. However...If you want to get a hold of anyone in the office or try to speak with her again - forget it. They offer you options to speak to someone but be assured no one ever picks up!! I have been on hold for over 1 hour ( includes hanging up tome and calling back only to be in the same nightmare) I’d find another better run organization for your neurological needs!

Almost everything about my experience here has been mind-bogglingly terrible. Non-existent communication, super slow to do anything at all, even had the wrong services set up for when I went in for a sleep study. The NP I saw was helpful but otherwise expect to be calling them everyday to get anything done in a reasonable period of time. Look elsewhere for care would be my advice.

Ive been a patient at Raleigh Neurology for almost 8 years after my PCP did an MRI and told me that it looked to her like MS. Dr. Scagnelli has been stellar throughout it all, and I absolutely believe that he cares and makes decisions based on what the best outcome for me would be. No complaints. (And Ive seen a PA a few times, and these folks have been excellent, too.) HIGHLY RECOMMENDED.

My husband had an appointment with Dr. Bowman today at Raleigh Neurological. I accompanied him.The building and waiting room were clean and pleasant. The staff checking him in were very pleasant and courteous. Although we had arrived early we were not kept waiting long before he was called. The CMA who did the cognitive test and went over his personal info and meds was also very nice and friendly.Within a very short wait Dr. Bowman came in introducing himself. He is indeed a pleasant and friendly gentleman who gave my husband a thorough examination and discussed in detail, taking time, his exam and thoughts before giving recommendations.We enjoyed meeting Dr. Bowman and can only sing his praises and highly recommend him!

Extremely unclear pricing. I asked the billing department if they could give me a rough estimate of how much my two follow up appointment would be, after my very expensive first visit. The person in their billing department told me here was no way of know how much the doctor was going to charge me. As if she could see much much they were over charging their previous and current patients. Awful experience. Don’t let them get a hold of your number or you will be harassed to make an appointment till you relent.

I have been going to Raleigh Neurology/Dr. Glenn for a decade now and it was a great place for me when I did not have any issues and was only being seen twice a year for medication refills. However when I started having blurred double vision and dizzy issues daily they did not have time to deal with me. Nurse Mary waited four days to return my call on one occasion and several days on other occasions. I called and waited on hold to speak to someone daily to put another message in and it took them days to return my call. If you don’t have an answer from the doctor the least you could do is call the patient and let them know you’re working on it but not make them wonder for four days. This is also been done to me previous this issue with my levels they would not follow up in a timely manner with the results - it was not until I called them that I got the results and then when I called the receptionist said it’s in the notes they did not call you and I said no. They could not figure out what was going on with me and it became a process of elimination. They couldn’t get to the bottom of my issue and pushes me off on more testing to come back negative not the issue. Some of the facilities have reached out to them and have gotten no response back in regards to my results. I feel like they’ve gotten too big and don’t have time for their long-term old patients. They definitely made me feel like they did not care about me or my well-being. It’s very disappointing to me. And if you need a quick appointment you can hang that up I got told Dr. Glenn was three months out how was I to deal with this for three months? It was not until I put my foot down and complained that she made an appointment for me. When you get into see her she takes time with you and does not make you feel rushed, but good luck getting in. She’s a great doctor but obviously has to much on her plate and/or her nurse isn’t doing her job. Extremely disappointed in this doctors office.

My son has autism.he gets medicine for it.lately his doctor.dr milowic has been neglecting to pre authorized his medication.its been 2 weeks no medicine an the nurses are even worse attitude then I felt like they aint even told the doctor about my son needs his medicine.even the pharmacy been calling an faxing for her to prove his medicine an they wont response.i will be looking into finding another doctor.never had this problem before.an it dont make sense

Terrible office. I waited 1 1/2 hours past my appt time to be seen. Ive had a question for my provider since the day after my appt, it has been two weeks and I still cant get an answer from her. Ive left 3 messages, both on the portal and by phone. No access to medical records on patient portal. This is one crazy organization. Will not return for my second appt.

Was told by the Neurologist that my child had migraines. She prescribed preventive migraine medication to help prevent headaches. The medicine did not work. We arrived at her second visit and was told her appointment was cancelled due to a change in her insurance. I did not receive a phone call, text email voicemail or anything. I drove 2 hours and nothing was done. My daughter is still having pain, Im currently at the hospital with her as Im typing this....please go at your on risk.

I needed to cancel an appointment but ended up very frustrated instead.NobodyEVER answered the phone. There were options to choose from on the recording but none was canceling an appointment. I would have been a new patient but this experience let me know to find another doctor.

Dr Pourdeyhimi is absolutely great with my son! I highly recommend her. She is down to earth and truly understands the needs.

I would have settled for a reduction in pain, it was so debilitating. Every night was sleepless and sheer agony. After a number of medical solutions failed, my doctor wisely referred me to Raleigh Neurology Associates and its Pain Management Center. I found it highly efficient, staffed with smart and personable people and a very savvy doctor, Paul Carnes, MD, who employed a nerve block at a key juncture in my foot eliminating all the pain save a few insignificant spasms since. While this procedure can involve numerous procedures, mine was over in only two. That’s Medical care at its best. Painless to boot.

A way to check appointments online would be helpful.

This is a very organized, well run practice for one that is so large. The staff were all very polite, professional and efficient. Clean facility and the nurse who took my vitals was so nice. Dr. Carnes was very professional, kind and took time to listen. Great experience.

I had a MRI done two weeks ago and I hadnt heard from anybody. I called three times before I talked to someone. A doctors office should do better than that.

It started nice with my first appointment. It was easy to schedule and friendly, helpful staff. But its gone downhill fast. Its been a week and half and still have not received a report on an MRI. A nurse went over it with me but it was obvious nobody had actually reviewed it yet as I was pointing out things that needed a closer look. Pretty disappointed so far in the quality of care and responsiveness. The follow up appt with the doc to review the MRI is a month after the scan.

Only care about the money. Had to call for the next step after results of test. I get billed before results. Dont tell or email post procedures you need to do.

Dr Dooleys office is for the birds...I waited for 45 minutes in the waiting room listening to the receptionist talk to a friend on the phone which sounded like an episode of Jerry Springer. In fact, everyone in the waiting room was shocked. Because you were so behind you try to reschedule this poor older couple in their 80s that had driven from Fayeteville that had already waited an hour. So I volunteered to reschedule for them. Even though this was the second time you rescheduled my appointment after waiting 6 weeks to be seen! You need more professional help and maybe not try to cram so many people in a day!

We were not impressed with the providers we dealt with when our daughter was in the hospital for seizures. The office is terribly run as well. I would not recommend Raleigh Neurology.

Giving them the benefit of the doubt, this office is too big. The most recent involves my mother. Through a doctors referral, she was able to see Dr. Yerramsetty. Dr. Yerramsetty was friendly, caring and said he wanted my mother to get a MRI ASAP and then see him again within 12 days. The office was supposed to call that day or the next day to schedule the MRI. They did not call. When we called, the nurse sounded annoyed that we were calling. This went on for over a week. The pain got so bad, my mother went to the ER to rule out tumors or an aneurysm. She was told to see Dr. Yerramsetty within a few days of the appointment. That was a week ago. Im sure Dr. Yerramsetty is a good doctor, but we never got the opportunity to verify that. Ive read other reviews and this seems to be a common experience. There is something wrong when the doctor prescribes and MRI and the office does not follow through. Thank God this was not an aneurysm....my mother would be dead by the time we heard back from Raleigh Neurology.

DO NOT COME HERE!!! Worst Neurology team in the entire state of NC. They should ALL loose their license to practice medicine. I will be discussing their negligence with the medical board.

Unfortunately I wouldnt recommend this facility as I am looking for another provider at this point. The nurses asked me what to put on prescription over the phone (shouldnt it be written somewhere on my medical prescription records ?) and still manage to mess things up. Ive been waiting for over a month and had to call over 3 times now to get a refill that I am still waiting for. I am not sure that the team realizes how critical this type of medicine is for their patients and how stressful it is to receive the wrong prescription or to have to reach out each time and re-explain everything about what their doctor told me to get a simple refill.

Very frustrating! After waiting months and months for a appointment finally make it to appointment day only to find out after arriving at appointment that the appointment was rescheduled there was no notes on the system stating why the appointment was rescheduled after about five minutes in we discovered that not only was our appointment rescheduled it was eight others reschedule due BC Dr. wasn’t in office a waste of time!

Hard to say anything but TERRIBLE. You will most likely wait 30 minutes to an hour for someone to pick up the phone when you call. Did an at home study and they wanted me to do an in house study based on the results. Showed up for the appointment and they did not have me on the schedule. The lady there felt so sorry for me. The only one in the place with a pulse. The manager Nicole Stone was suppose to call the next day and explain. Guess what.... no call. Please dont waste your time at this place.

This review is for the Pharmacy. Paid $60 for a compounded cream not covered by insurance and the pump is defective. They will not replace it or even give me a smaller size without charging me again. Very poor, sad customer service.

Came here in the past and did not have a good experience at all. Was basically told to try one medication for my migraines and if that didnt work there was basically no other options and she didnt know what to tell me. Saw Dr. Glenn today after doing research and seeing she had great reviews and Im so happy. She took the time to listen to my concerns and help me come up with a plan. I didnt feel rushed either!

We had a very difficult time with my daughter needing an MRI. I have to say after alot of concern and issues, a wonderful amazing young woman named Nakia saved the day. The care and consideration she afforded our family went way above and beyond. If we ever found ourselves needing their services again, we would absolutely use them again. I have to admit it is due to Nakias help.

So overall I wish I could give these folks a better rating but I just cant. Their staff is efficient and I guess you dont need them to be overly friendly but they seem to lack empathy and I stood at the window with one woman working three desks it seemed and their were two others over on the other side doing nothing. The check in process is long and the wait even longer. Now to Virginia Jethro. Could not be more displeased. She was condescending and somewhat uninformed it seemed. I VERY rarely post reviews but she dropped this one to two stars otherwise I would have rated these folks much better. She spoke to my husband asking him questions that she could have very well asked me. She advised that none of the symptoms I was having could POSSIBLY, AT ALL be related to anything neurological. She was treating me as though I was a waste of her time. She talked about me to my husband in a way that made it seem like she couldnt trust my answers. Now I can understand double checking with him to see if I was acting out of the ordinary due to symptoms but she was behaving more like I was making it all up and looking for his agreement.I was having legitimate symptoms that seemed somewhat concerning and she made me feel like I was crazy and not ill at all. I got a second opinion and was able to get some answers thank god but she didn’t even seem interested in letting me go to the next step of seeing AN ACTUAL DOCTOR. I would recommend veterinary care for her instead of people if I wasnt an animal lover.

This is the message I received from Raleigh Neurology after taking my mentally ill 56 year old nephew who is partially blind with the IQ of a three year old to the emergency room. My nephew had three seizures in a row so I called EMS for help.As per Doctor stop taking him to the ED, it is a waste of time and energy.

Zero diagnostic skills or patient care/beside manner. They would rather through random medication at symptoms than take time to know their patients and actually diagnose them.

There really aren’t enough words to explain how awful our experience was. We dealt with Raleigh neurology for over a month. Multiple appointments. Each appointment worse. If you have a pediatric patient depending on their needs they may have to be seen in other departments within Raleigh neurology, these departments are not pediatric friendly. The nurses have no idea how to handle children. There is no understanding of how hard it might be for a child to wait for hours past their appointment times and then expect them to be able to be still or not be scared. Once we finished our endeavors within Raleigh neurology we were then sent back to the pediatric department. You know just being passed around back and forth like we aren’t actually people and the patient isn’t actually a child. Once all results came back and their wasn’t any more they could do for us the doctor showed up 20 min late to the zoom call that she scheduled and then proceeded to rudely tell me to just take the child to a psychiatrist.

I would start with the disclaimer that Raleigh Neuro is a high volume practice comprised of a large number of practitioners many. I have had less than 5 star experiences with a couple of the practitioners however, there are also practitioners there who I have been really impressed with and who I felt were attentive to my individual needs. Basedon my personal experience and preference, I would highly recommend Dr. McNeil and Dr. Kirk, I also had a great experience with Thinh Nguyen.I am also very appreciative of the admin, nurse, and after hours staff that has been both professional and kind on every call.

We have only had great experiences here. Thank you to Dr. Sheaffer and staff for taking care of my daughter throughout her concussion and continuing follow-up.

IMPOSSIBLE to schedule an appointment. Called several times, put on hold for over an hour before calling be dropped. Called again with no response. Will be going elsewhere.

Excellent careGreat staffGreat response time on portal messagingWorth the 1 1/2 hour drive to come to this clinic for my MS careHarry Lay is very knowledgeable and caring. I have complete confidence in him. The nursing staff are excellent in the clinic as well as on the phone.

I came in for a concussion and could not be more pleased with the staff and the service. Dr. Desai as well as her nurse were very kind and took the time to explain everything to me I was given the opportunity to ask questions at the beginning of my meeting with her as well as at the end of meeting to discuss the results of my concussion. The staff answering phones as well as the front desk staff were also very pleasant. Thank you Dr. Desai and your nurse for your time, comfort and treatment.

I love Raleigh Neurology !! Thinh Nguyen, FNP has helped me out tremendously!! On a monthly basis he has helped me get out of a medication rabbit hole that has kept me down and out for over a year! I am so grateful to have found a caring NP like him! He is super smart and my experience with Raleigh Neurology has been so successful!! I am so grateful and I hope to be a great NP like him one day 👊🏻👏🏻🤍

I would recommend Raleigh Neurology if someone were to ask me. The staff is professional and effective, though like many have noted they can be rough around the edges, especially the staff handling check-in and check-out. Sometimes appointments can take a long time, with lots of waiting and relatively little evaluation time. I think the facility itself is confusing as well and should implement additional signage.However, the quality of care I have received for my chronic migraines has been exceptional, and Dr. Naslund has helped me dramatically improve my quality of life since coming here. They have an on-site pharmacy (which I dont normally make use of) which has provided me with samples of medicines at no cost while waiting for insurance, which is appreciated. The doctor doesnt schedule monthly check-ups for no reason; after we found a medicine combination that worked well for me, we moved to about quarterly check-ups, which saves me time and money and doesnt impact treatment quality. Furthermore, there is a patient portal that nurses are quick to check (consistently same-or-next-day), and I have had medicine issues resolved through that portal with no fee or need for an additional visit. In a nutshell, dont let the bad reviews discourage you from looking here, as you may very well find a neurologist who can really help you.

I am very surprised at the uncomplimenery reviews. I first visited Raleigh Neurology in the late 1980s, long before their expansion and current office on Sunday Drive. Later on my Mother was referred to Raleigh Neurology. She suffered from a rare neurological disorder. I made the appointment for her. I also secured all her medical records, test results etc and delivered them myself one week before her appointment. I had no problems scheduling her and could have gotten an appointment in four days. I explained that I needed to secure her records so they kindly scheduled her to come in eight days. Her physician was amazing. For seven years we drove two hours each way every two months. She would see the Neurologist every other visit and she saw the PA the other visits. Even when she saw the PA the Physician would always walk in and speak to her before she left. I thought she was getting excellent care but I did take her to several University hospital Neurologists for a second opinion. Duke, UNC, Emery and John Hopkins agreed that she was receiving the best care and treatment available anywhere. We always arrived 20 minutes early and I can not remember ever waiting more than 20 minutes beyond her appointment time and that was rare. I have been a patient here also for the many years and am so thankful to have such a fantastic Neurologist, PA and nurse. Everyone is incredibly sweet, kind and helpful. I communicate via the patient portal and always here back that day or the following morning. They have worked wonders on me and I went from being homebound and bedridden to now living a nice functional life. I am a huge believer that the kindness you send out definitely returns to you. I have always been treated kindly and with respect. I am so sorry to the patients that had a bad experience. Sadly it is their loss.

I wish I could give it a zero rating - very disappointed after having made a journey in bad weather. It seems they only care about money and not patients - they just started disputing what my insurance would cover and what I saw online - in the end we left without seeing a doctor . If thats the front end then you can expect even worse at the back end - the place had a police officer sitting at the entrance as if it was a bank!! It is reflected in the other reviews!

Terrible nurse practitioner! Few yrs ago she told me it was all in my head / psychological that my hand was having tremors and I told her it wasnt in my head and that she needs to do more tests and she refused said there was nothing more she could do for me and that if she tried hard enough she could make her hands Shake too! terrible terrible terrible bedside manner

Have to check in on computer every time and fill out the same form every time .. Process is Ridiculous. Can we have a person please!

First time in, after my eye doctor referred me to Dr Givre.Everyone in the office was wonderful! She was very thorough and explained everything they tested for, and her results. Would definitely recommend.I saw so many low reviews, I wanted to make sure to leave this to assure you, they are great! Luckily, she did not find a serious issue, but if I ever do need to see a neurological ophthalmologist again, I’ll be back to this office.

The Doctors here are great! The people who work the phone lines are doing a terrible disservice to and for the image of this practice. Rude, short, curt behavior while on the phone. Very single minded, single task oriented, unable to type and carry a conversation at the same time. She would not let me speak while she was typing. I was simply giving her information in which she ended up asking me for anyway. I work in the medical field as well, and engage the public quite often. Your front desk people are the face and representation of your practice. This should be attended to immediately. There is no cause for this sort of attitude and rudeness, especially in a practice such as this.

Ive never met the actual doctor. I get bounced from PA to PA. Theyve canceled appointments and never told me until u arrive. On call doctors over the weekend do not call back and then claim they have. The online portal is underutilized though they urge you to use it. Ive never felt less cared for by a medical professional.

I saw the PA Virginia Jethro for an head injury, Since hitting my head I was having severe headaches. I went to the Er several times and they did nothing of course. When I went to see Virginia a couple of days ago she was very pleasant, professional and knew her stuff, this woman actually cared, she explained all that was going on with me and we agreed on a care plan. She prescribed medications for me and let me tell you my headaches are 90% better, I don’t wake up with my head throbbing and I don’t have trouble falling asleep now. I recommend her to anyone who has migraines or headaches.Thank you so much Virginia we need more caring doctors as your self!

Dr. Paul Carnes is brilliantly competent, transparent, honest, and truly cares about his patients. Because of the time he invested in me as his patient to truly understand my back issues, he was able to determine and carve out a wonderful clinical plan that left me pain-free nearly immediately. Of note, I was on the verge of going to a back surgeon and his intervention allowed me to avoid surgery and continue to lead a pain-free life. Dr. Carnes has also taken care of both my husband and mother and been equally successful in helping them. I highly recommend him to anyone who needs a physician who will think outside the box and truly listen. This type of care is not found with all clinicians, but Raleigh Neurology has found them “a good one!” Thank you Dr. Carnes!

I was referred by my PCP for ongoing migraines with aura. Before going, I read the online reviews and became skeptical about this appointment. I actually considered canceling but decided to find out for myself and make my own decision about Raleigh Neurology. I went for my appointment on February 24 and was pleasantly surprised. The front desk associate was cordial and professional. Then the best part: I see Dr. Cheryl McNeil. I could not have asked for a better Doctor. She spent enough time with me, asking questions and evaluating me, to make a diagnosis. Her diagnosis didnt surprise me but did give me a higher level of comfort. I will know in a couple of weeks if we got it right!! I cannot find any negativity whatsoever with Raleigh Neurology. If you read negative reviews, dont put too much faith into them. Go and check it out for yourself. I did and Im happy I chose to do so. On a 1-10 scale with 10 being the highest, I give them a 10.

Dr. Scagnelli is one of the most compassionate doctors I have ever experienced. He is an excellent diagnostician and really cares about his patients.

We had a very bad experience with Dr. William Ferrell today. I brought my 88 yr old mother for a new patient exam. . He was cold and dismissive with her. He did not say on kind word to her. She was very upset the rest of the day. I would never recommend him to anyone. He needs to be more compassionate in his behavior toward his patients. I woo op old never recommend him to anyone.

Honestly its been a great experience. The reviews make it sound really bad but Dr Cheryl McNeil and is REALLY awesome and really nice. NP Thinh Nguyen was very nice, informative and helpful as well. Everyone I have met from the nurses to the people at the front desk have all been nice and helpful. So far I dont really have any complaints.

The doctors undermine your symptoms and shrug their shoulders. They claim that they know more about what your insurance will cover than you do, and refuse to do important diagnostic testing. The doctors and staff are very rude and unprofessional. I am now in a desperate search for a new neurologist. DO NOT COME HERE!!!!

The people over the phone are not fun to deal with, then you get into the building and the people in the building seem like they all hate their job. And the doctors are not fun either. Dr. Naslund to say the least is a textbook thinker. No tests were done no nothing just in the room diagnosed me and said take these pills well it didn’t work. Not to mention the reason I even got there is because insurance is utter hell. I have to go to a hospital which then doesn’t know what’s wrong with me. Then they reference me to a doctor doesn’t know either. Then references me to a specialist on that body part they don’t know. To then reference me to the top dog that should know specifically what’s going on. Again it’s really frustrating over a month of physical suffering and I was given psychological pills. Then I called to change to a different neurologist only for the person on the phone to tell me it’s up to them if they will or will not allow me to change doctors. I am so lost I pay for the insurance that pays them but yet I don’t get to decide who I see. This is utterly insane there’s no other practices so now I have to look about going to a different city 4 Hour Drive away. The definition of insanity is to do the same thing over again and expect a different result. So why would I go back to the same doctor with the same issue to get the same diagnosis. I’m not insane just in pain.

Just got out of a visit with Dr. Desai. She was super thorough and patient. Would recommend this location to anyone in need or neurological advice.

The neurologist I saw didn’t bother to return my calls after I had to go to the ER. I was to follow up in 2 days. I called & called. The nurse was rude. Finally my general practitioner called & got my appointment moved up & they called back in the same day & said he was unavailable. It was the same rude nurse! I said what do you mean he’s unavailable? How long will he be unavailable? She said I have no idea. I said well like a week, a month, a year? She said I don’t know he suggested you reschedule with Suzanne Hartman. I said I will not. She’s the one who gave me incorrect information!!!! Serious incorrect information. My neurologist is the one who told me she did. He’s mad because I told the nurse I wasn’t going t continue to call everyday. I work my time’s valuable too. I was fed up & expressed it to her! His name is Dr. Kognach . Not sure of the spelling. I know others not pleased with this place. Please read this review!! If I could rate their service lower I would!!

Complete devastation when I arrived for my first appointment there.My appointment stated the address of where I was suppose to go.There were 3 buildings and I went into where I thought my appointment was at.I went to the wrong building.By the time I got to the right building to check in,I was told I had to reschedule because I was 7 minutes late.I do not drive and I had to make arrangements for someone to take me to this appointment.I also use a walker which did not help matters because I have to walk slow.I think some peoples situations should be taken into consideration.I waited a long time for this appointment as it was very important for me.So now i am to sit at home with all these symptoms for another month.

My brother have to use Transportation to get to the doctor on a stretcher and it’s weird to me that you have to wait online 15 and 20 mins to get appointment but y’all will cancel his appointment real quick does that make sense especially when we are coming from another town then u want see him when we get their I really don’t care for your reception not friend very harsh if you ask me maybe I just need to change doctors anything can happen but when someone come from out of town on a stretcher u should consider

A month ago I experienced a severe incident of nausea, spinning, migraines, vision impairment, and was unable to walk on my own all seemingly with no direct catalyst. I have spent the past month without being able to drive further than a few miles and have only recently been able to return to walking my neighborhood again. I am still having nausea, head aches, pressure in my head, vertigo symptoms, and muscle spasms.The only place that accepted my insurance to look into what is going on with me was Raleigh Neurology Associates who, when you google, shows a 2.8 rating.When Dr. Gabr entered the room she obviously had not read my portal notes or the notes the nurse had just taken and immediately went in the direction of me just being there for migraines. She told me to start where I believed the beginning of this story was- which would be ten years ago.She then cut me off within a couple of minutes and told me to prioritize my symptoms so I skipped to the incident from a month ago.I was cut off again regarding past medications and why/when I stopped them, past habits, and then she even cut my mother off regarding family history of neurological problems all within a few minutes time.I was told she didn’t know I meant by wanting a “full panel of bloodwork” done.I was told without her being familiar with my birth control that I should stop birth control because estrogen can cause migraines- I am on a low, steady, non fluctuating dosage of birth control because of past issues with estrogen. But I let her know I would be willing to speak with my OBGYN about a different birth control but that not being on it was not an option at this time.I was told that maybe I needed more magnesium and should add that vitamin to my daily routine.I was told that I would be put on daily medication for migraines. She also kept circling back to the migraines while disregarding, quite frankly, the symptoms that worry me more such as muscle and face spasms and the issue of not being able to walk or drive properly.SO I interjected to state that “I’m sorry if I sound like a jerk, but I’m not comfortable adding or removing any medications/vitamins/whatever until we have completed testing. I don’t believe that we can definitively say I need or don’t need some of this without bloodwork performed first.”I WAS THEN TOLD that “you are being a jerk. You’re tying to tell me how to do my job like you’re at McDonald’s telling someone how you want your burger. And you don’t want to be on medication makes..”This is where I did cut her off to state that 1) it’s not that I don’t want to be on medication- I don’t want to be on medication without definitive results that can be treated by said medication and 2) we were leaving.This review is long and I’m sure some people think I’m just ranting to rant, but this was the most unprofessional and upsetting medical experience I have had. I will never recommend this place or Dr. Gabr.Not listening to your patient or testing blood levels before making assumptions in medicine and vitamin changes is dangerous. As well as belittling your patients is not only rude, but hinder you doing YOUR job as a service to this community.

If you care about your health, please dont go to Raleigh Neurology. I was referred to the ER by the neurologist I saw here because of the severity of my symptoms. Long story short, I was misdiagnosed. He was obviously not educated in his field and was unprofessional and rude. Very disheartening experience.

Dr Glen was great except its been two weeks and we still havent received any results from tests........... however, when being transferred to the triage nurse, who was clearly not the same race as myself and I truly dont want to make this a racial issue, BUT I was pretty much told that I should not speak and only listen to what she had to say without giving any input.....wth?? After reading all of the bad reviews here I would NOT recommend this place and some of these people should band together and take legal action!!

Too big to really care about most of their patients. If you cannot tolerate their treatment recommendations, they treat you like dirt. I would never recommend them to anyone. Most of the time you see a physician assistant. The last physician assistant I say prescribed the generic drug for Ambien as a sleep aid for me, without any discussion of it being a generic for Ambien and what the possible side effects could be. I got up one morning, got dressed, and was driving myself to work all while I was still asleep. This is one of the big issues with Ambien. Of course I had an accident about 6 miles from my house. Luckily I did not get hurt, but my car was totaled. I did not remember anything from the accident. Nothing! Not even the police. My sister picked me up and I went back to bed for the rest of the day. I saw a neurologist at Duke the next week and he explained that the cause of my sleep driving was Ambien. I am very lucky that I was injured or killed that day.

I wish I could provide a rating for Raleigh Neurology, but we were never able to see anyone. My child was referred by his pediatrician in November 2019. We were told Raleigh Neurology was the only pediatric neurologist he could see. We received an info packet by mail from Raleigh Neurology in January 2020, which we returned almost immediately. By the end of February, we still had not heard back. When I called to follow up, the earliest they could schedule an appointment was the end of May. If you have time to wait 6+ months for an appointment, maybe Raleigh Neurology is great, but if you need care any sooner, youre out of luck.

Dr. GLENN Is my neurologist. She is well informed about my disease. She is also personable despite her patient load.

If I could give a zero to Dr. Desai, I would. I cant really say that I can adequately review her demeanor or patient skills since she doesnt want to see patients, as myself, with difficult diagnosis. In urgent situations, instead of referring a patient on because she isnt capable of assistance, she just cancels appointments and does not uphold a doctors duty of continuing care. If you have a complicated situation, do not use Raleigh Neurology, or especially not Dr. Desai, who has proven to be useless in this particular situation with needed assessments and image review.

It was rough in the beginning because the appointment office made my appointment but the day after their computers crashed. So I decide to call up there the day before my appointment to make sure I still had the appointment and thats when I found out about the computers. So they scheduled me another appointment and they didnt change it again. My first appointment was on 2-25-19. I had to wait longer than I had expected but the office staff explained to me that new patient visits take longer and that I should be going back soon. Once back there the nurses were so helpful and kind. Then the Dr. came in and he was just as nice. He asked me some questions, did a few reflex test, and pushed on ankles, knees, and shoulders. Then we went over the plan of action for me. Every time since that first visit has been great. Everyone is kind, caring, and willing to help in any way that they can. Some times you just had to stick with it, I know I did and I am glad I did. Ive gotten the help I need and then some.

Every time Ive been in, theyve been great for me. Talked with me through various options and possible treatments without just throwing medicine at me. I really appreciate having a discussion about my symptoms, concerns, and treatments instead of the doctor just feeling that they know the whole picture without listening first (past experiences). Dr Gabr and Reham Ghali have been fantastic and responsive, cant recommend them enough. Thank you!

My daughter was seen by Dr. Sheaffer in the pediatric side of the practice. Dr. Sheaffer provided excellent service and was very thorough and friendly during our visit.

So I. Kinda disappointed with this office, been waiting 3 weeks on a referral to make an appointment that my pain management office put in, I call to check the status and I get hung up on, called back and apparently I had a past due payment from two years ago which was never sent a notification in the mail or on the portal and they refused to make my appointment until I paid 93 dollars. So not only did I have to put my bank account in the minus so I could make the appointment then they hung up on me once again.... I called back went through the whole spill over again to be told I had no referral after speaking my mind I told the lady my whole name instead of my first , mi, and last I spelled out the whole first , middle and last name and she said oh there you are. Was my middle initial throwing her off!!!! Finally have an appointment scheduled but I cant believe they turn patient away because of a bill. Ive been out of work for almost a year due to servre back pain and it is sad that I have to have more added stress because someone couldnt bother to call me to discuss a mere 93 dollars. Doctors have gotten where they dont care about their patient its all about the money. Smh on how unprofessional I got treated today. Sure hope it gets better

No respect for other people’s time. About to leave as my appointment was an hour ago and haven’t seen the doctor yet. Staff were still showing up to work 15 minutes after my appointment time.

I was referred here for headaches. However, I had other symptoms that they failed to acknowledge, including a swollen lymph node. They told me I had NDPH, then tension headaches, and then rebound headaches. My symptoms continued to decline after multiple visits and they tried different anti-seizure drugs on me. Finally I went back to my physician and pressed about the swollen lymph node. They put me on antibiotics and all my symptoms resolved. It turns out I simply had a bad infection in my head, not rebound headaches or any of the other diagnosis made by Raleigh Neurology. But I did spend a lot of money on testing and drugs, along with a lot of pain and suffering for several weeks. Its too bad they would only shrug their shoulders when I kept bringing up the swollen lymph node. Bottom line, you have to be your own advocate. These specialists are stuck in their cookie cutter treatments.

Went for a vertigo testing. THE TECH from the get go was rude. I have claustrophobia severe right now due to my vertigo being bad since 2 months. I understand her father is ill with cancer and I cannot move my mask to breath. But amazing that a Tech could be all about her father not the patient. STAY HOME IF YOU CANNOT HANDLE. THERE ARE COVID CASES IN THE ER COMING THRU your job requires to be there if u choose I totally get you fathers illness. I am a patient of different kind wear a mak wear a eye cover wear a full gear protect yourself. But dont get belligerent with patients. I was warned by other doctors not to go to this place. I guess lesson learned rude and pathetic tech.

Went to today with severe dizziness and vertigo. Nurse so kind and helpful. Dr listened and made a lot of sense. Pharmacy onsite which is very convenient.It’s a large practice. Medical staff were great and I would recommend

I love Raleigh Neuro, I have been a client here since I was 4 years old. I have seen the same doctor she has been truly amazing. She has saved my life numerous of times. I am truly grateful. I wish I could give them 100 stars.

I have 2 doctors here, my neurologist Dr Ferrell and Dr Paul Carnes who treats me in the pain clinic. They are both top notch. I just love Dr Carnes and his staff both in the procedure area and his office area. You could not pay me to go to another pain clinic away from Dr Carnes.

Me and my daughter have both been to this facility and received bad results. You can’t get a response from the MD in a timely manner. My epilepsy has worsened since I started coming here. I had to leave my wonderful MD at Duke because insurance changes. Please find another neurology clinic before coming here.

After making an appointment with them, and they said would make an appointment with me after message another physician about my condition. They made me wait a month (would have been more if I had not contacted them about it) because they forgot about my condition and ended up going to the ER. I ended up being about 7 minutes late because I rely on Uber for my transportation,and it was a bad day. Ever since then they refuse to be cooperative with me knowing that my condition is progressive. They do not care about your health.

Although the doctor was wonderful, the customer service is poor. Had an appointment at 10am and the receptionist seemed annoyed that I was asking how much longer before I was seen at 10:45am. Nothing she could do if another patient was taking longer. The time slots are 30 minutes. No apologies when I was brought and still had to wait! Wish I had looked at the reviews before coming here.

The whole staff at the Raleigh facility have been very helpful and friendly, they put a nervous old man like me at ease. I have several more app with them and I am sure I will fill the same way when finished.Thank you!

Was seen quickly. Doctor Farrell diagnosed me with a rare form of migraine and gave me medication to keep the week long debilitating symptoms from occurring. He was competent and compassionate as well as thorough.

I never really got answers, it was a wasted trip.

If you are unfortunate enough to be shuffled in to this practice that resembles a cattle chute, youll quickly realize this is a warehouse. I suffered a stroke and it is painfully obvious the doctors here have God complexes second to none. Stay away from the quackery in place where they wont even share the results of your MRI!

I have had the best experience with this facility. Living with a chronic illness that needs lots of infusions and appointments I would give this place A+. The people are very friendly and go out of their way to help. Still a patient and will continue to to be.

I do not have an issue with reception or the medical staff that take my vitals.. My issue is the wait time to see the doctor.... it’s always too long.. But if I’m more than 15 minutes late, I have to reschedule. Then I wait over 30, 40 minutes to see the doctor nothing happens.. Again the issue is the wait time every single time.. The medical staff that took my vitals explained to me she was waiting for the room to come available, once the room became available.. she loved me and told me the doctor had one patient ahead of me. She was very nice.. Again all my visits the wait for the doctor is too long🙄I’m here again at Raleigh Neurology 5/9/2019.. My appointment was at 3:00.... it’s 3:45 and I have not seen the doctor yet.. This place has the worst wait times every time I come....😡😡

Not a good experience unfortunately. Doctor came in the exam room without knocking, minimal eye contact, using medical terms I was not familiar with, no explanation of exam or what was happening. I found myself stopping to clarify frequently. The staff who led me back to the room offered to dim the lights in the exam room which was nice. The staff member scheduling and checking out was focused on training someone and talking about me rather than to me.

These people are the best of the best friendly professional courteous respectful and compassionate and dr carns is by far the best doctor there

This practice has a poor company/team culture in areas of professionalism, courtesy and basic patient care. Greeting a patient is nonexistent, borderline rude in answering questions, lack of knowledge in basic insurance requirements, which can result in unnecessary charges to patients. Even when advocating for self, it was extremely difficult to get the correct and necessary information.I wouldn’t recommend this practice.

Was terrified beforehand looking at the reviews but we have not had anything but a great experience. Dr. Desai and the pain management doctor she recommends as well as a few others have been excellent. My mothers progress is night and day. They have been wonderful!

Every aspect of my visits to this office were excellent. The office staff were professional and friendly. I was very impressed with Dr. Farin and the time she spent with me. Overall an excellent experience!!

I was very hesitant about this place when I read the reviews, but I was pleasantly surprised. Almost every single person I’ve interacted with in this office- which is up to thirteen now- has been lovely and helpful. I saw Dr. Carnes and he was great. The people who did my MRIs and nerve conduction tests were also great. The office staff were almost all great- the only exception being the woman who took literally 45 minutes to schedule me three appointments (Almost an hour I sat there while she clicked around! It should not take that long!) Other than that, I’ve been very pleased and would highly recommend.

My first visit was the Raleigh location. Overnight sleep study was at the Durham location. Everyone Ive been in contact with has been nice and helpful. I was referred to Raleigh Neurology.

I was pretty turned off by the other reviews going in; however, they had a greeter there (perhaps in response). She was EXTREMELY friendly and helpful. They gave an option of using the kiosk, and I went for it! They have it at the airport, and I actually prefer using them. Anyhow, it was pretty easy. After, they had us wait in the room across the hall for a few minutes. A nurse came out, did her thing, we filled out another form for the doctor that he prefers to use. He came in and took his time to explain everything and perform a thorough exam. I was very pleased with his knowledge, manners, and ability to talk straight with me. I did not need anything serious as to testing, but I had a good experience with my visit.

I have never written a review in my life, but I feel like I have to now because this place has gone down hill and I would not recommend it to anyone. I have been going to Raleigh Neurology since I was 16 years old when I was diagnosed with Epilepsy. I was originally seen in the Pediactric part upstairs and it was amazing. My doctor was smart, knew exactly what was wrong, helped me through the process of trying new medication, etc. I am now 22 years old.Last summer my doctor moved to work at Duke Childrens Neurology and I was just handed down to a new doctor in the adult section downstairs and holy he is quite literally the worst doctor I have ever had. Dr. David Konanc, dont use him. I only see him once a year since my Epilepsy is basically controlled at this point, so I never really thought about changing doctors until now. Last year he like convinced himself, and convinced ME, that I had Narcolepsy and I had to go get a bunch of testing done for them to literally say they dont see anyting wrong with my sleep pattern. Even though my excessive sleep was most likely just due to my Epilepsy medication (literally says right on the bottle that it causes drowsiness lol). I have also had trouble with SSRIs and NDRIs (taken for depression and anxiety), but two different medications have made me convulse. Once I had to go to the hospital, and another I spilled boiling water all over my hand while cooking because of my seizure. Caused the worst burns. I told him about these incidents the first time I met him last summer and he told me that medications like this dont cause seizures (which may be true for some people, but not for me). I never went back onto any meds even though he recommended I do, because I am scared of the adverse reactions at this point.Anyway, the final straw was when I had to get this form signed by my University to prove that I do have Epilepsy that effects my everyday life, so that I could get extra help from my professors. He signed it at first but wrote No. on all of the portions that involve my cognition and memory problems. At first I thought he made an honest mistake so I reached out and asked if he could sign it again without writing that because it will cause confusion. He refused to re-sign it, and still does because he believes that cognition problems are not a side effect of Epilepsy. (Which is extremely false, there are numerous articles and journals written on the hidden side effects of epilepsy). He is telling me to get it signed by other doctors, and him and his nurse have been giving me the run around for a month now saying that they cant and wont sign the form. I have tried to reach out to the woman who runs everything, Michelle something? I dont know her last name but I have left two messages this week and no one has reached back out to me. He just truly does not care about his patients, and does not know what to do half the time. He also dismisses and invalidates your illness. It is the worst when you already are dealing with so much, you really deserve a doctor that knows what they are talking about and takes your issues seriously. After all of this, and my six years at Raleigh Neurology I am looking for a new Neurologist.I hated writing this because I hate reading terrible reviews of places for miniscule things, but I truly would never recommend this place. It wasnt just one incident, it has been a year of little things that just pile onto each other. Neurological issues are serious and I would recommend you find a place that actually cares.

I seen Raleigh Neurology with severe neurological disorder. Without discussing my symptoms, the doctor blamed all my symptoms on diabetes. I have bern diabetic all my life, and these symptoms were new and severe. I suggest another clinic to anyone seeking medical treatment if you are diabetic.

After reading many of the negative reviews, I was very apprehensive about going here today. Those reviews were so wrong, and I would highly recommend this practice to anyone. From the time I walked in until walking out, everyone was kind, friendly and ready to answer any questions. I was taken in right on time. Dr. McNeil was thorough, concerned, patient, answered all my questions, explained everything thoroughly - and I couldn’t have asked for a better doctor or better experience.

Completely unreliable and apparent liars. Went to LabCorp 3 days after I was given clearance to get blood work done and add on the fact I called earlier that day to ensure the request was sent in. I arrived at LabCorp and they tell me that the request was never sent in. Called Raleigh Neuro, sat on hold for about 10 minutes and had to go through the whole runaround to get the request faxed in. Extremely disappointed in this office.

They met with me, set up MRIs, pain management, etc. But they never really go beyond that. It seems they state the obvious, you have a problem, but never offer solutions. It just felt like a big money grab.

I’m not sure whose leaving all the bad reviews but I had a good experience there. They were professional and knowledgeable