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On-Site Automotive
1823 E Millbrook Rd #106, Raleigh, NC 27609, United States
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Bu
Review №1

This place is awesome. Alayna has been nothing but vibrant and helpful. I called to get a quote on my brakes and rotors. Although they were busy she told me to come in and theyll take care of me. As stated I was assisted immediately. Everyone there was nice and professional. I highly recommend this place.

La
Review №2

The best shop Ive been to! Theyre very kind and offer very fair prices. Alaina is wonderful. Everyone is hardworking and the services are completed in little time. Will definitely be coming back.

cr
Review №3

This shop is a hidden gem - they are professional, attentive, and quick❗️🙌🏼🙌🏼

Li
Review №4

Looking for a shop with integrity? Look no further. Honest. Reliable. None of the BS or fear-based selling of services -- they actually just want to get your car safe and you out the door. I am so grateful to have found this shop!

Jo
Review №5

I don’t usually leave google ratings but this shop is very professionally run. Adam did a knock out job with the work I brought my car in for. Not only did he do this work but he brought to my attention I had a side light out and was about to expire on my inspection. His pricing is incredibly fair and honest. He’s gained a long term customer with me. I’ll be taking my vehicles back to him moving forward.

An
Review №6

Upon my early review I was a little disgruntled about the pricing of The work I had done to my truck . the owner Adam called me personally to apologize if I had a bad experience with his company he explained to me to process by which the pricing is obtain made everything clear and understandable and I really feel bad for giving this company a bad review he promised to be nothing but professionalism and the best quality of work I’ve noticed it when I walked in the door all it takes was a call to him and everything will be squared away I’m sorry that I made a bad review just dead phone conversation from him Assured me that this is is a respectable and professional business.I will continue to bring them like trucks here for repairs knowing that I am getting the best work done for the best price and his quality work Adam and Stewart me of that and he made me feel eddies so if you’re ever in town looking for a dependable and reliable and honest auto shop bring it to on site

Jo
Review №7

Very clean, very fast, great people! Will be going back!!

St
Review №8

From the moment I pulled on the gas pump front door handle until I got back in my car everything said pride of ownership. I’ve never seen a cleaner bathroom in a service center. Great customer service at the counter and the owner was very friendly. I failed to get names of anyone but that’s going to change. I’m bringing all my business to you in the future.

Je
Review №9

I was in my company vehicle and ran over a nail on the way to the job site. I was able to stop at a gas station and put some air in and make it to on-site for a repair. They were about to get me up and running in less than 20 minutes and still was able to make it to the job on time (no pun intended). Great service!

Vi
Review №10

I have been dealing with automotive shops for years and have finally found the BEST local area service mechanic ever!!! Adam and his crew are top notch! They are professional, honest and knowledgable in all aspects of the industry! Would recommend to all friend and family!

FS
Review №11

This is an excellent repair shop with the most honest mechanics Ive ever done business with. I had a Ford 1 ton van that I took in there with a diesel engine in it and they dialed in on the problem and were completely open and honest about what it was, how much it would cost, and what other problems could possibly be associated with what was going on. They took the time to explain it and are very friendly and honest people! If there was more than a 5-star rating I would give it to them!

Ch
Review №12

This is the only place I trust taking my car to. Theyve been honest and upfront with everything. Theyve pointed out other things that could use attention or I might need to keep an eye on but never tried to sell me on anything. Its nice having a place you can trust after so many bad experiences at other shops.

Ja
Review №13

This business is amazing!! Thought something was really wrong with my transmission so I brought it in. The mechanic was very detailed and honest with me and told me it was not my transmission. Although it was time for my 100,000 mile maintenance, staff was so pleasent and so good to me and my daughter. They let us use the company vehicle knowing we would be without our car for the day and worked non stop on our car to have it back to us by that afternoon! Thank you all so much!!

Br
Review №14

Brought my 14 year old Volvo S40 in with the check engine light on. Id already read on several forums that sometimes they were extremely difficult and expensive to get resolved. On-Site not only resolved the check engine light, but has the car running better than it has in years. But, thats not the reason Im writing this review or remaining a client of On-Site. The reasons have to do with their honesty and enthusiasm about the work they do. Its hard to find places that have either. They have both and are wonderful people to work with. Kudos to Adam, Jessica and their staff.

Jo
Review №15

This has to be one of the cleanest shops I have ever been to. The staff was AWESOME, so friendly and helpful. I would give 10 stars but that is not an option.....oh wait, it is⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Co
Review №16

Jess and Adam are a pleasure to deal with when having any issues with my familys automobiles! Theyve worked on my Raptor and my wifes SUV with massive success. Great friendly service and reasonable prices! I recommend Onsite to both friends and family.

Je
Review №17

Ive been to On-Site Automotive 2 times now. I was recommended them by some family members, as I was dissatisfied with my current mechanic and in search of a new one. Very glad I went to them. The staff are kind and friendly. Their service is prompt - Ive gotten my car back the same day for repairs that, while not catastrophic, were not routine either. My old mechanic would never look at the car the same day I brought it in, let alone repair it. It was usually several days to a week and a couple phone calls in order to get the job done. Not so with On-Site - that speaks to their organization and quality of staff.

Tr
Review №18

Excellent experience.. They do all the repairs on my CLS 500.. Great pricing.. Great people.. #1 Auto shop in Raleigh!

Da
Review №19

Awesome service. Seriously, these folks are the best. I wont take my cars anywhere else.

Be
Review №20

Adam and his team are not only very detailed oriented professionals but they have a beautiful place kept sparkling clean and care about their customers!!! I highly recommend him to anyone who has a vehicle!

Ja
Review №21

Thank you all so much for your amazing service - for both my car and me as a customer! I used Onsite before moving to VA and am in Raleigh for 48-hours for work. My brakes went out yesterday and I called Onsite. They gave me a loaner truck and will have my car ready in less than a day - you all are fantastic!!!

Ri
Review №22

Outstanding work & service; heads & shoulders above the rest... Dont believe me? Try them! Dozens of my friends & co-workers at Cisco swear by them :-)

Ca
Review №23

Quality work for a fair price. Comfortable, modern waiting area with a nice TV and remote.

Vi
Review №24

Best people, service, and overall experience Ive ever had by far!! I highly recommend this business!!

ch
Review №25

Best service around, honest, fast, reliable! We take all our company stuff there!

Ka
Review №26

Best automotive company in the area!

Ca
Review №27

Wonderful people!!!

Information
37 Photos
27 Comments
5 Rating
  • Address:1823 E Millbrook Rd #106, Raleigh, NC 27609, United States
  • Site:http://www.osarepair.com/
  • Phone:+1 919-758-9960
Categories
  • Diagnostic center
  • Auto tune up service
  • Brake shop
  • Auto repair shop
  • Engine rebuilding service
  • Mechanic
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Health and safety
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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