Was a patient for 4-5 years but the constant overbooking hassles, hurried procedures and poor results drove me elsewhere. Dr Ghassemian is a good guy for basic checkups and procedures , but I was NOT happy with facial scarring from a Mohs surgery (4 years ago) done by Dr. Echt that still is prominent today. Ive moved on.

Terrible client care and service. Dr. Lekan has the worst bedside manner and is borderline rude. Front desk is less than helpful and has poor customer care. There is always a 45 min wait on the phone when you call for an appointment. There are many wonderful dermatologists in the area, this is not one of them!

I saw Ghassemian, I already knew what I wanted to do, and what the results may be. It was a waste of my time. I do not recommend. He was not listening to what I came in for, and gave me a prescription for something I didnt come in for. Apparently he was not familiar with what u wanted because I know of others who have had the same procedure, with more knowledge, I will be going where they went.

Don’t waste your time here unless you want whatever you have to get worse.

I have not had any negative experiences at this office. If fact, quite the contrary. Staff has always been present. I have been seen by both Dr Echt and Dr Ghassemian. Both were great. Yes, I have had to wait past my appointment time on occasion, but I understand that things dont always go as planned, and you have to figure sometimes issues may be more they what was expected, or a patient may have a lot of questions that may take more time. I would like to think that if I had several questions that the Dr. would not just push me out just to stay on schedule This IS a medical practice and not a Quick Lube for your car. I have been there several times over the last 12 years or so. I would recommend highly to anyone who is in need of this type of attention..

Dr Audrey Echt came highly recommended to me. I have been going there for about 5 years. She has removed a melanoma off my wrist & now removed a basil cell carcinoma off my forehead. She is the best of the best- she is caring, professional and very knowledgeable in her field. She makes you feel very comfortable and her staff is very friendly & also knowledgeable. I highly recommend her if you are looking for a dermatologist who is concerned about your well-being! Thank you Dr. Echt& staff!

Wow, when I noticed something that I wanted examined I was able to call and get an appointment in the same week (a cancellation but I was lucky to get it,) I arrived a bit early to update my paperwork but was surprised to be called back by the nurse before I had even started my forms!Friendly as well as fast, my nurse gave me a gown and by the time I had slipped it on, the doctor was arriving to hear my concerns. She and the nurse worked well together, checking for anything that might be suspicious. Though the spot I had found was harmless, the doctor found a very tiny area that was worthy of a biopsy. She worked quickly and painlessly to remove it and treat my other spot and send me on my way. I stayed a few extra minutes to complete my forms but my appointment was very fast and the staff are friendly and excellent.

Terrible office staff, nurses and Dr. Ive been going here for at least 10 years to see Dr. Holly Martin who is the best. Shes always really nice and comforting. I had an appointment scheduled for fillers which I had already had a consultation for back in November or December of 2017. During the consultation with Erin Kidd, I was under the impression that she would be doing the fillers. I called when I was ready to make the appointment and was told she did not do fillers. Why would I have a consultation with someone who doesnt do them? I was told by the office that I didnt need to see Dr. Echt prior to the appointment. The fillers were already paid for which was a challenge in itself since the office staff are incompetent. They took over a week to ask the doctor about which filler I was getting, so that I could pay, and then never called me back. My appointment was scheduled on a day that it snowed, so then I had to reschedule. The office staff hung up on me twice and were very rude when I was trying to reschedule. I went in this afternoon for my appointment and met Dr. Echt for the first time. She seems very distant and awkward. She told me she did not feel comfortable doing fillers on a 23 year old. (Which would have been fine had I not spend money and several months on this.) She then made very uncomfortable comments that the lip injections are several needles going into your lips and it will hurt. This is not how you speak to a patient whatsoever. I think she saw my age and completely wrote me off before meeting me. She said she was skeptical when speaking to Erin Kidd, and could have called me to cancel the appointment but she wanted to meet me first. After exiting the room where I was speaking to Dr. Echt, several of the nurses including Stephanie Webster were glaring and laughing at me. When I spoke to Stephanie to say that it isnt professional to act that way, she walked away while glaring and saying, well we werent. The whole experience was terrible and I would never recommend anyone to come here. Apart from Dr. Holly Martin and the office manager Nga Moore, the staff does not care about you at all. Do not waste your time or money like I did.

Audrey Echt is a great dermatologist and I would highly recommend them. I have been to her for a couple problems and she has been spot on. Her office is professional and the wait has always been short. In and out in a very reasonable time.

Moved to Wake Forest a year ago and I needed to find a new Dermatologist in my area. Did a google search and found this office, unfortunately I didn’t read the reviews beforehand. This Dr was awful, she literally came into the room, looked at a rash and said let’s do a biopsy. A biopsy for a rash? No I don’t think so. I asked for a cream and insisted that I get a paper prescription because I will find the pharmacy who has it for the right price. Instead she called it into her pharmacy of her choice. Mind you the pharmacy of her choice isn’t a chain pharmacy and it’s 30mins away. The prescription she called in was 1,100 dollars. Seriously? Are you kidding me. I called the office and complained to try to get a reasonable prescription. Still nothing. She literally spent 5 mins in the room with me and didn’t let me to ask her another question I had. I wasted my hard earned money and time and still with my rash. I will never go back to this office and never recommend this dermatologist.

Went here years ago and saw Dr Echt and I’m still traumatized by how rude she was. I asked her a question out of curiosity and she very rudely said ummm because I went to school for this and prescribed me a $300 shampoo that did NOTHING. I felt she was very unprofessional.

Last time I had an appt scheduled they cancelled on me, then took 6 more months to get rescheduled. When I was sent my bill, I was charged a second charge to the procedure I had done as a new pt, even though I had been there before (this was my annual). Then they argued with me that I was charged as a new pt b/c I hadnt been there in 3 years. When asked the date of my last visit it was under 2 years, but even as the person told me the date she couldnt seem to grasp it wasnt 3 years. FINALLY, got a revised bill in the mail, but it was marked FINAL NOTICE, with threat of sending to collection agency. When I addressed this problem, I was told 2 prior statements to the 2 I received had gone to an old address. That is not my problem. They obviously have my correct address since 2 statements made it to my house.Not to mention, the doc I saw on my last visit just kept criticizing my tan and all my freckles. I wear 50 sunscreen when I am out, but I am not going to hibernate. Please just let me know if I have any areas of concerned and try to be nice.I will NOT ever return, and I will tell others not to waste their time!!

This place is a money grab if you are seeking help for simple acne. Their MO is to bleed you with many recurring appointments, expensive cremes and salves that do little if anything before finally recommending oral Retinol, beginning a new cycle of appointments, blood work, and follow-ups, knowing that Retinol was the proper course of treatment on appointment #1. After dozen (paid) visits for two family members, saw Doctor Echt only twice - to recommenced the Retinol. My gosh what a waste of money. Choose another practice is our advice.

Large, inpersonal practice. I have never been treated by the same doctor twice. The doctor will not spend much time with you, mine didnt even hang around long enough for me to ask two questions. They also tried to force me to use some pharmacy they are in cahoots with by claiming that it would save me money because they had a great relationship with the insurance companies. This ended up not being true and the experience left a really bad taste in my mouth. I will not be returning.

Andrew Ghassemian, MD and Dr Echt are the doctors I see. Both of them have always been very professional and cared about my problems. Dr Echt has cut 3 cancerous moles and other problems. Their nurses are caring and very pleasant. The ladies in the office was very pleasant also.

I don’t think I’ve ever been treated so poorly. I tried to resolve a billing problem with the billing guy, I hardly got a word in edgewise. He talked over me like I was not even on the phone. My wife and I went to have our yearly preventive skin check. First we did not get to see the Dr. NP instead, then, they billed my wife $40 more than they billed me for the same routine skin check. When I attempted to resolve, I was given no reasonable explanation. And there isn’t one, they just make more that way.

Ive been a patient since at least 3-1/2 years ago when I moved to the area. I see Dr. Lekan and I feel shes very thorough with my yearly skin checks. In fact, she detected a suspicious spot on the side of my face that turned out to be a basal cell carcinoma, resulting in Mohs surgery by Dr. Echt. The scar is not even visible. (Dr. Echts surgical nurse is awesome by the way and Im very needle-shy.) I have no reason to give anything but a good review on this practice. P.S. If youre a new patient calling for an appointment - you probably will have to wait months to get in, but once youre established and you have an issue they will see you much, much sooner.

Dr. Echt has taken great care of our family for 15 years. She is a wonderful dermatologist and I trust her implicitly. I refer friends to her regularly.

They are the most wonderful people. The minute you walk in office you feel welcomed . Very knowledgeable . Most helpful.

I went to have a facial done and it was completed in 20 minutes when I was told by two different people (when I was trying to make the appointment) that it would be an hour long. She basically washed my face, slapped on some balm and something else, washed it off, and that was it. It was $85.00. I would not recommend this place. I have had much better facials at Family Dermatology and Skin Sense Spa.

The office staff was fine and Dr. Echo was pleasant. Unfortunately, she is a terrible surgeon. I had a small premelanoma removed. I had this procedure done several times at my old dermatologist. I was shocked at the size, bruising, awkward and too tight stitches when I removed the bandage. One can barely see the small scar from my previous dermatologist and this one is almost an inch. I had to have a nurse remove the stitches as they were so inflamed. (Size of premelanoma was less than 2mm in both instances.). My daughters, one a veterinarian who does surgery, and the other an MD were shocked at how badly this was done. They both encouraged me to submit a review to help others. I was sorry to write such a bad review as she seems like a nice woman. She really needs to go back and learn surgery.

The doctor I have seen there for 3-4 years seems proficient but the overall experience is poor at best. The medication I had been taking was becoming ineffective so he tried me on a new one. All was going well then my pharmacy notified me that I was out of refills after just 90 days. So I call the office to get refill - they tell me they have to see me first / booked out 3 weeks / he going on vacation / put me on cancellation list - meanwhile all I want to do is my job and get the med. No concept of see things from the eyes of the customer here. Why not have professionalism to book follow up appointment when I am there? Why not at least tell me going to need to see me again in 90 days? Tell your kids to become dermatologists, with a minor in business management - we need more options in Raleigh.

Dont even bother to call this office. My primary doc suggested her so I called for an annual mole patrol in March and was told the first opening was Jan. 2017. So later in the year, I called about a growth on my eyelid and was told the earliest appointment available was 2 months away. Clearly, they dont need or want any more business.

I just called and scheduled an appointment with Holly Martin for November 10th for a mole on my back. Not one problem. Pleasant girl on the desk; weve been going there for probably five years and have had nothing except exceptional care. In and out in no time. Of course you need to come early to fill out paperwork, and of course you may have to wait - if you were the patient they are helping, would you want to be rushed out the door? I swear, some of you just live to carp about everything. Love this practice and always recommend it to my neighbors and family!

Ive gone here to see Holly Martin for acne and she made my situation worse. She prescribed cream that was too strong and caused more inflammation. She told me she would never prescribe Accutane so I went to another dermatologist who did and thought I needed it given my history and Im so happy with my skin now

Check your bill!! My son is on Accutane and goes in for the same exact appointment each month. They look at his bloodwork, check his face and we are out in 5 min. Bills the last 3 months were $97, $162, $244!! Believe they take advantage of your insurance. Office manager is looking in to our account, but take notice of the bills you receive! Nice doctors, but not crazy about billing.

I visited Dr. Echts office at the behest of my girlfriend. Were both fair skinned and have a number of moles. It wouldnt have occurred to me in my early twenties to have my skin checked, but now that Im closing in on thirty I decided to have a once-over. Terri was super sweet and the doctor assured me that a couple spots I was worried about were nothing to fret over. We had one area biopsied and it came back negative. Better to be safe than sorry! I wear sunscreen every day now and Ill be back for another check up next year.

I have seen Dr. Lekan on several occassions and each visit has been professional and quick. I just dont understand some of you people wanting to stay at the office long enough to feel like you got your moneys worth. My time is valuable..I have stuff to do.

I saw Dr. Holly Martin for a scab. This was my first office visit for a skin cancer check, so I knew nothing and had a lot of questions. She was luke-warm on my first visit when I had the biopsy. When I came back to have the procedure done, she was professional and answered all my questions. I didnt feel the procedure (an EDC). After that, I kept getting $200+ bills, after my insurance company said that all I would have to pay was the co-pay. This was in-network and was covered. I cant call my insurance company (United Health Care) because theyre no longer in business.

My family is from Fuquay, and we went to Dr. Echts office after receiving a recommendation from a friend. Its a bit of a hike from where we live and it was nearly two weeks before they had an appointment available, but well worth it. My daughter has struggled with psoriasis for years and her symptoms are finally under control thanks to the nurse practitioner she saw. I was sure we had tried every treatment under the sun, but thankfully they really know their stuff.

Staff is rude and unprofessional. Cannot get anyone with any knowledge on the phone. A lady called once and told me I had squamous cell carcinoma. Made a follow up appointment and did not have squamous cell. Gave me incorrect information about another biopsy and currently waiting 3 weeks for biopsy results. Ive called twice with no info and no return call. Dr G is nice enough but the office is ridiculous.

$750 for a 5 minute visit to take a sample & be told I have scoriasis. Then was prescribed an ointment through some on-line pharmacy (one that she was obviously getting kick backs from) that cost over $125 . I called back several times & through some effort got them to call in a creme to my pharmacy for $12. Unprofessional & Expensive.

Dr. Echt removed a small basal cell carcinoma from nose nose. Her associate, Dr. Ghassmian, caught it on a routine skin exam and treatment for AKs. Ive been very pleased with the professionalism and care given. Doctor Echt knows her business and craft well. Dr. Ghassmian is a bright young doctor and has one of the best bedside manners Ive ever seen.

I had something I felt on my back, and decided to go get it checked out. They had me see the P.A. Holly. She gave me a shot in the back, took a small razor off and removed. I was there a full 5 minutes.I received a bill for $555. I almost had a heart attack.I called Dr. Echts office, and for some reason, they have no idea what prices they charge for procedures.They had me call a separate billing company. I found out they charged me for a new patient visit for $157.00 because I havent been there since 2009. Then they charged me $239.00 for the biopsy, and $159.00 for someone to read the report.When I got home, I realized, they didnt take off the correct spot in the first place.I cannot understand how anyone can afford to go to doctors any more. This is ridiculous.

Waited 4 weeks for an appt because I was a new patient. I had a morning appt. Arrived 15min early liked I was asked to then waited an additional 40 minutes past my appt time for and exam that took maybe 10 minutes and was told nothing could be done until I get blood work done...Ugh! It really burns me when Dr. Offices demand you show up early, usually threatening to charge you or cancel you if your more than 10-15 minutes late, but then keep you waiting forever! Disrespectful, I have a life to. Perhaps they should offer a discount if they are more than 15 minutes late!

I went twice and saw Dr. Carol Lekan. I didnt like the first time, but was hopeful the second visit would be better. Dr. Lekan and the nurse 1) rushed the visit, 2) explained little even under questioning until I stopped asking because they didnt seem interested in answering questions, 3) encouraged several treatments, and 4) charged exhorbitant prices. Ive since checked the pricing $110 for a Benign Destruction of 6 spots using liquid nitrogen - took 30 seconds. Then $325 for cosmetic destruction of 20 +/- spots - took

After having mohs (a basal removed) procedure on my shoulder, I have a HORRIBLE scar...a lovely criss cross/rail road tracks design that people often Iremark on. I could tell the nurse had difficulty removing the stiches, and seemed concerned. My skin had started to grow over the stitches, as they had been left in too long. The office was remodeling and temporalrily moving locations, and evidently caused a delay in removal. I did go back twice to complain, but was told it was perfectly normal, and the stitches were in for a normal time period. Needless to say, my new practice is WONDERFUL. I have had a few things removed since, and you can barely see a scar.

Called today 9/22/15 to reschedule an appointment I missed on 9/18/15 . Had a medical emergency and had to deal with my mother 89 yrs old. Have been a patient here since office opened and with Dr Ghassemian since he came in 2010. Never had to change an appointment before, called today and was told he is booked up for 6 months, offered an appointment in march 2016. No other options available. I could be dead before I get back for an exam, not a good situation for a person with a history of skin cancer .

Great staff and great experience!

5 minutes with a PA and they prescribed a shampoo that contains active ingredients Ive already tried, and a prescription through a mail order pharmacy that I refuse to use given the amount of negative reviews. Ill be looking for another dermatologist.

Unresponsive to calls

Excellent