This CU is wonderful. Ive always had nothing but a great experience with them and would recommend them, especially if youre a state employee. My only issue is that they do not have Zelle natively in their mobile banking and website. Please PLEASE get Zelle, then I would use you as my primary banking institution and give you a fifth star!

I am a member with this credit union and I am very pleased. They are always so friendly, polite, and very professional. They have helped me with all questions and banking needs. Ive only ever had 1 issue where their ATM shorted me on another bank account, but even though they have policies to follow to balance and verify funds, it was corrected in the allowed time and returned to my account as informed at the time I notified my shortage. I appreciate all the bankers and tellers within this branch.

Went in on 7/23 to try to get an auto loan with my cosigner. The staff member called me up and tried to take our social security numbers in the lobby of the building. I felt uncomfortable and caught off guard being asked our private information in the lobby. My cosigner and I went home and completed the application online. The next day I get an email stating that I have been denied and I have to call in to ask why. I call in and Rod at first cant find our application by our social security numbers or application number. He then talks to funding who lets him know that we are Texas residents and submitted Texas IDs with our application. We did not provide them with copies of our IDs or submit our ID number. We also provided them with our Pueblo Colorado address, we have been living and working here for months. Maybe I am wrong, but I believe she quickly looked at the application and saw we had a previous address in Texas and quickly declined us. I believe if there was any questions about the application she should have called us and confirmed our address. PLUS it dinged my credit score for them to run my credit. Rods only suggestion was that i resubmit the application, which would further ding my credit. He didnt give me opportunity to talk to funding or a manager to figure out what was happening. Overall, 2 stars because Rod and the lady in the lobby were nice but I had a terrible experience and felt like they gave me the run around.

Very helpful with my auto loan and great rates of interest.

Friendly, great place to do all of your banking needs.

The tellers are always friendly and provide the best service!

ATM DOESNT WORK. HOLDS YOUR FUNDS AS IF IT DID AND TELLERS ARE ABSOLUTELY NO HELP. STAY AWAY DONT TRUST THEM WITH YOUR MONEY

Terrible experience and am changing banks because if the experience. 1st) the Credit Union made us feel like we were trying to pulling something on the bank. 2nd told very nasty that we had to close and pay off credit card card before leaving the bank

Ive been with this bank for years now. Theyre always friendly, helpful and knowledgeable. 😊

I wish I could have given no star. 3 times i have gone for assistance and have left in tears. Rude receptionist, rude ofdice and rude supervisor

Alisa was great and the rest of the staff is great. I highly recommend this credit union.

I am not a member, but the surviving relative of a member who has recently passed. This credit union, Pueblo branch specifically, has been rude and cold in trying to help my family in an already difficult time. They refuse to help us, even by pointing us in the right direction. Their slogan when you call is We are here to help. Nothing has been further from the truth.

Absolute liars! No better than any other bank is. Holds on payroll checks with no warning for 7 days! They also make you get a savings account even if you just need checking.Honesty, Integrity, and customer service are dead here.

Do I need to be a member or employee of any organization to be able to join this credit union? I currently live in Washington State and use Red Canoe Credit Union; however, Im looking to re-locate to Pueblo, CO and am shopping for a comparable credit union. Thank you.

Awesome place was blown away they came to Pueblo as I love three Denver location as well.

Had great service and attention to my questions

This Credit Union is by far the best. We are always treated great when we are there.

I have been a member for 15years . We recently applied for a loan. We had a very hard time getting a loan with colateral. Very dissapointed.

Not the best customer service. Nor do they give a damn.

Great customer service.

CAN YOU PLEASE FILL YOUR ATM, JUST ABOUT EVERY TIME I GO BY YOUR ATM IS EMPTY OR OUT OF SERVICE.

Awesome customer service