I chose this location even though there are dozens of dentists and orthodontists in the area. I scheduled an orthodontist appointment 5 months back because I was told they have limited availability when they are able to be at the office. I received a confirmation call a day prior to my appointment. The appointment was at 7:15 am. Being that this was an early appointment I had to move my schedule around, not a problem, miss some time from work and have my wife change her schedule around as well so we were able to bring our child to school. I arrived at 7:00 a.m. continuously checking the main entrance that remained locked as I watched employees move about inside. At 7:40 a.m. I called the office and was transferred to the customer support line and was put on hold. A few minutes later I was told there was a scheduling issue and asked if I would like to reschedule… I don’t mind waiting but I did not receive a courtesy call notifying me or a call apologizing for the mix up. I will not be going back nor giving any sort of recommendation. Thank you for the wasted time.

We absolutely love the entire team here! We have been coming as a family for years (also to the sister office Every Kids) and they have always worked with us to figure out the best care plan for our familys needs. They have taken great care of us through years of work, from basic cleanings to dental surgeries, all with comfort and understanding beyond any office I have visited before. They are always honest and helpful and we cant imagine any office taking better care of patients.

I tried to write out my whole story but exceeded the character limit. Let me paraphrase by just using some key words. On the adult side of the practice, lacks empathy and professionalism. Absolutely no communication between the staff to the point where I have to re-explain my ongoing issue EVERY time Im there. Appointments end up missing from the calendar. Equipment is old, outdated, yellow and unclean. Staff is condescending. On the pediatric side, the staff is wonderful. Still the same old and outdated equipment, but nice people. Unfortunately, since I was screamed at in the lobby yesterday by the office manager, I had to cancel any upcoming pediatric appoints as well because Im so incredibly embarrassed to have been treated the way I was. So much so, that I had a full blown panic attack in their lobby after being screamed at, was shaking uncontrollably and could barely walk out of the office. So if youd like your dental health and mental health jeopardized, this is your place. If not, Id steer clear.

When we needed to switch Dentists approximately 10 years ago, I interviewed the dentist offices I was interested in going to. By far, Dr. Jarvis with Foothill Smiles was head and shoulders over any other office I called.We have NEVER regretted making the move to Dr. Jarvis’ practice and everyone I recommend him to are also pleased.Having a filling and new crown all done in one day (less than three hours) is a bonus. His assistant Bree is the best!

They left blood on my face after a filling which I didn’t find out until I scared a gas station attendant.

Katie and Diana went above and beyond to ensure they properly tracked down important information regarding my insurance. They were patient, friendly and made me felt comfortable as I waited to go back to see a dentist.

Have been going for the past eight yearsI always have a positive experience and will always recommend them. They are fantastic

Every one was fantastic. So friendly and out going. Great service. I highly recommend.

If you are nervous about dentist but know you need to go. I would 100% recommend this place. Everyone is so happy and smiling. They treat you so good. Very easy to find too!!

It’s my first time going to foothills smile, just want to say thank you Katie and staff for being so nice and patient with me I really appreciate it.

I love the positive energy of the staff at Foothills Smiles Dentistry. Dr. Jarvis is friendly, patient, and gentle. It is obvious that he cares for his employees, patients, and community.Katie in the front office welcomes you, and puts you at ease as you are checking in. She is very thoughtful when scheduling, and I am always able to get my appointments at times that work best for me. I look forward to seeing her-who can say that about going to the dentist?Justyne is the most amazing hygienist! She is passionate about her profession, and she educates me about best practices to keep my gums and teeth healthy. I share all I learn from her with my 2nd grade students.Going to the dentist was always stressful and caused me anxiety, but I no longer feel that way as a patient at Foothills Smiles Dentistry.

So first off. The Front ladies are AWESOME. Very patient and informative. was able to be seen on an exam basis for a dental emergency and that went smoothly. The exam went ok. Pretty routine. Free exam and X-rays. Queue the ominous Music. Once I sat down with the dentist and he went over what was needed things....changed. I sat down with the OM and discussed a bridge. and the amount needed was acceptable to me HOWEVER another issue popped up and the discussion went to a partial. with a drastically lower price that looked very appealing and and would cover TWO teeth. so I decided to go the partial route. called back to confirm appointment and was told that there was no info for partial and was only showing for a bridge for one tooth. at the higher price, even though the partial was agreed upon and for two teeth. So there is nothing I can do except sit here in pain and take the antibiotics while I find another office that seems less sketchy. thats the only experience that Ive had for this first time visit, but I honestly couldnt recommend this place based on this. I waived other appointments based on the information i was given from this place. It feels like it was a bait-n-switch opportunity. but not surprising for a for-profit office. the office staff rocks, but other than that...I cant really recommend this place.

Had jessica to start off and she was so friendly and very comfortable to be around! nice people here

Friendly staff. I get real turned off by doctors who do not take cleanliness seriously. The rooms do not have sinks and the dentist will leave one room and immediately go to next room and grab and put on gloves. If they are going to be in anyones mouth, they should wash hands after each patient then put on gloves. Grabbing gloves w/out clean hands defeats purpose. Also watched one associate while i was waiting, sanitize the pad they use on outside of xray room after each patient but the other associate after taking xrays did not wipe the pad after doing xrays on their patient. Heard them tell another customer they have a 10 minute late policy yet everytime i have been there on time, i have had to wait 20-30 minutes. picture that

Katie is excellent and provides great customer service as well as assisting in the back with patients!

Great customer service. Friendly and confidence in the treatment plans.

I had two Expensive crowns and I had a terrible pain ,I ended to go to other dentist to remove this crows.The dentist dosent have patience, I feel like he rush evething.

My hygienist Jessica was very professional, kind and educated me on my aftercare. I would recommend her to family and friends. Dr. Jarvis was professional, detailed with a warm bed side manner. My dental visit went well!!

My recent consultation with Foothills Smiles Ahwatukee was fantastic. Met with Dr. Mata & Dr Jarvis. Excellent advice and encouragement for my upcoming treatment plan. Chad Howell, Office Manager for Foothills Smiles- Ahwatukee is very efficient, as well as, thorough when presenting a cost effective financial approach regarding the respective dental treatment. Foothills Smiles - Ahwatukee...Keep up the superb work!

Dr. McCallister has such a warm, straight forward approach. We appreciate his thorough work and years of expertise. Foothills Smiles has been a positive experience for our family. Thank you for running on schedule! The friendly, positive staff make our visits a delight.

They will try and rip you off! I was told I needed a implant and I went somewhere else and I only needed crown. The crown that Foothills did for me I had to go back two other times because I had a lot of pain. As it turned out they didn’t clean up the area and I had adhesive stuck between my teeth causing the issue. Dr. Jarvis is a scam, the rest of the office was very friendly.

We have been taking our daughters to this practice for years and smooth sailing. Today my 16yr old daughter needed an onlay done and got very anxious about getting the shot to numb the area. The dentist told her that the shot would be a pinch and then feel like a bee sting for a couple of minutes. Who says something like that? She freaked and needless to say we were out of there and now looking for another dentist. Now I have to unwind from my daughters head that when another dentist attempts to give her a local that it wont feel like a bee stung her in her mouth. Unreal!

Jessica Sweet the hygienist is absolutely amazing! All of the staff here made my appointment quick and easy. I appreciate that we were able to do everything all at once!HIGHLY recommend coming here!

Im very pleased with what they have done for me. Everyone is so nice and helpful.

The bed side manner here is superb! Thank you Jessica and Dr. Jarvis!

Dr Jarvis is the BEST dentist in Arizona. I appreciate his kindness, honesty and positive manner in all interactions. His office is staffed with top-notch professionals. Office is clean and efficient. I highly recommend Foothills Smiles to anyone needing dental care!

I LOVE this place! They are super friendly and really willing to work with your insurance and schedule. I have a 3 month old that I could only be away from for so long and they did a root canal, crown and teeth cleaning all very quickly so I could get home to my baby! I was also close to losing my insurance so they made sure I was scheduled in by the end of the month. Dr Jarvis so SO nice and called to check up on me and really seems to care about his patients 😁

Dr. Jarvis and his staff are amazing. Jessica, my hygienist, was amazing and very kind. They always take great care of you. Highly recommend!

Jessica was the Best ❤️. I was nervous, because of Jessica it was very peaceful. I will send referrals your way

Im pretty shocked to see this place not have 4 or 5 star reviews. I guess people are more likely to review bad experiences. I had a great experience with Dr. Jarvis. If my interaction with him and the front desk I would have given 5 stars. They were very personable and professional. I removed a star because the hygienist made a comment about how my gums will feel better when I start flossing daily and get into the habit of it. Meanwhile I floss obsessively.. I had just damaged my gums with a bad electric toothbrush.

From setting up my initial appointment the same day to leaving with the freshest clean Phoenix has to offer. The staff were a pleasure to be around. Katie and Rochelle treated me very well. Katie did my initial x-ray and examination, she made it feel like a photo shoot. Rochelle performed my cleaning and more extensive examination, made me feel like she really cared about her profession. I recommend anyone in a 15 mile radius to switch over to this team. And the lady that set up my first interview, Her name started with a J, she was so pleasant. Thank you AZ Foothills Dentistry.

Dr. Morrison and Katrina were wonderful when I needed a crown. They explained everything, made sure I was comfortable, and answered all my questions.

Love this place! I hate the dentist and Dr. Jarvis and his staff are great. I had to go in for an emergency and they saw me that day and helped me out. They can be a little flighty at times so, you need to keep track of what needs to be done and when but, other than that they are so kind and helpful. I even got my wife to go. Even with her anxiety the office staff kept checking on her and Dr. Jarvis walked her through the whole process making her feel at ease.

Dr. Bryan White was amazing. He pulled all four wisdom teeth and when the pain wasnt being managed he took care of that as well. Thank you!!

I hate getting dental work done... HATE IT, but foothills smiles does nothing but fantastic work. I’ve gotten a deep cleaning, multiple cavities filled and a tooth extracted, and all of my visits have been handled with care. The front desk staff puts you at ease and helps you with setting up payment plans. This place is great... and I’m sitting here writing this after getting oral surgery in my mouth for the last 2 hours. Also I love the staff! Thanks guys

Our 17 year old son Daniel has a serious illness that causes him to pass out. Unfortunately the last time he passed out he face planted and busted out 3 of his top front teeth. Dr. Jarvis and his staff is amazing. My family and I are forever grateful for taking such good care of Daniel. I dont understand all the bad reviews. Out of the many dentists we have dealt with through the years.. this office was truly kind, compassionate, gental and honest. Thank you Foothills Smiles! You guys are wonderful!

I LOVE Foothills Smiles Dentisty!!! The staff is super friendly, knowledgeable & helpful! Dr. Aaron Jarvis is THE BEST!!! I have had routine cleanings, cavity fills, root canals, crowns & teeth whitening & all services were great with no pain & very little discomfort! Makes going to the dentist fun!!! I would highly recommend this dentist office!!!

I been a patient here for 6 months. I lost all trust into any dentist after being a patient here. Im traumatized by the lack of any concern or care for the patient , its all about the money. Scary...They are super nice, thats why I started going here. Now I deeply regret it. I never post a bad review. When you start going here, always get a second opinion.

Let me start by saying WOW! I generally dislike going to the dentist however, I was highly impressed with the service I received. I received great customer service from the time I made the call for an appointment to coming in and meeting the staff. Dr. Jarvis, Katie, Rochelle, and Caitlin really know how to make you feel comfortable. They took the time to explain EVERYTHING to me and all my different options for what I need to get done. I felt well informed but not pressured and rushed. I already referred my sister in law and my wife and kids. Two thumbs up!

Great pediatric dentist office.

Due to great service and excellent results our whole family now uses this dentistry. Staff are always friendly and genuinely concerned about patients. They do take a little longer than other but the quality really shows. We have had everything from braces, implants, fillings to crowns done.

I went here about 2 years ago and the dentist told me I had decay on many of my teeth and that I needed over $1,000 in periodontal treatments in addition to large cavities that needed to be filled. The dentist refused to do a regular cleaning on me. Anyhow, I moved out of state and just found a private dentist practice to go to. He said my teeth are overall healthy and I dont have any gum disease or anything related issues that would justify me starting deep cleaning treatment. He said I do need a good regular cleaning but one I start going to the dentist regularly that I will get back on track with everything. The dentist office that I am going to now said that unfortunately there a lot of dental practices will put you on treatment plans you dont need for the money.

Foothills Smiles is awesome! I had to have a pricey procedure done, they worked with me on payments and made everything affordable..Durning the procure, my doctor guided me through the whole thing... From my stitches, to knowing how much longer we had to go; he kept me calm and relaxed...I felt zero pain; even 24 hours later I feel great and almost forget I even had anything done!!Foothills Smiles is FANTASTIC! Don’t waste your time anywhere else! 😁

Repost from my Yelp from 11/2016This will be my first review ever but well worth the time to let you know to NOT go to this dentist. I originally chose this dentist as it was right by my house and I just wanted a teeth cleaning as I was pregnant and wanted to make sure all was well with my teeth. Upon getting my teeth cleaned they told me I had a couple cavities and let me know about their convenient dental plan as well as if I donated to the charity they sponsored I would get a further discount, in which I did.I scheduled my cavities to be filled with Jennifer L. Wells and received fillings in June 2016. Over the next two months I observed that my gums were not healing, the fillings did not feel smooth and I was experiencing some sensitivity. I called to get in and have my teeth looked at and the night before I went in I noticed one of the cavities was not even adhered to my tooth, it was literally a flap I could move.Jennifer L. Wells did admit that the cavities did need to be redone and that these type of cavities were more difficult. (Sorry in my opinion you have a dental practice and this should be a routine cavity procedure). I gave the benefit of the doubt and gave her the opportunity to fix them. Also I had already dropped $800 for this and felt it should be done correctly. I was always pleasant to the dentist and staff as they were always nice to me and I never once brought up money.After the second attempt to correct my fillings they were still bothering me and my teeth became even more sensitive. Eating was unpleasant and my teeth were now consuming my everyday life. Jennifer wanted to speak with her colleagues and see what could be causing my bite to be sensitive when I had no issues before. I went back in for a third numbing and filling where she removed the incorrect fillings again and replaced them. At this point I am sure damage was done from the amount of times my teeth were drilled and refilled.After the third time she had me see the Periodontist since my gums were still not healing. He did not see need for surgery to fix the gums and just advised me to give it some time. I made a follow up appointment with Jennifer as my teeth were still sensitive. Specifically I had one tooth where she missed putting some filling over that is exposed and my teeth were now discolored, she said she could fix those issues. She then had her nerve specialist come in and do a test in which then I was told I would actually need to do root canals on those teeth followed by crowns that would be around $4200! They would give me $250 off since I had gotten the fillings, so generous. At this point I was in tears and now in my third trimester. They were ready to set this appointment up for me and i thought they were out of their minds! I am not doing this procedure so close to giving birth and had lost any trust I had in them already. When I asked Jennifer what I should do about the tooth that was still exposed she told me to be careful when I floss since it was sensitive. Well I am sure she did not want to fix it now that they are trying to recommend root canals instead!I asked for copies of my xrays and notes from my visits there. This was the most stressful part of my entire pregnancy and I wish I never stepped foot in that office! I am now waiting until January after I have my baby to see a holistic dentist that I can get an opinion from and still have to pay more money to get this issue fixed. Save your money and go elsewhere and get a second opinion!!!February/2017Update...I recently went to a new dentist and got new x-rays. I do not need two root canals! Saved myself $5000. Previous dentist recommended root canal without doing additional x-rays. The only thing I need to do is still get my fillings redone properly. Always get a second opinion!!

Good visit. There for a periodontal consult with Dr Mata and his explanation was clear and direct. Very helpful.

Best dental experience EVER! My hygienist took her time and made sure I was comfortable!

I didnt want to post this bad review. However after looking at the other reviews my experience was similar. The bottom line is they are there to make Money. You are an after thought and when you call them on it they will go out thier way to be disrespectful. They have some great people but its the business model of making money that has ruined it for me.My experience was that my son had an appointment scheduled to do a simple cleaning. They called me weeks before on two different occasions to remind me that he had an appointment with them. Then the day of his appointment they called me and informed me that there was going to be a copay of $95 because my insurance was no longer accepting him to go to the kids side because he aged out. That he would need to reschedule and go to the adult side on another day. The problem with that was that I took time off work and I made schedule so I can go ahead and take my son that day and I feel that they should have paid the co-pay for their oversight. However they didnt want to do that and when I called them on it they decided to be arrogant and disrespectful to me. I spoke with Janaya first and her manager Sonia both of which left mine too be desired as far as customer service and empathy for wasting my time. I dont plan on going back. There are too many dental offices that I can choose from that are trying to make a dollar vs actually catering to your needs.Wow I didnt expect to write a novel. Well if you finished this smash the like button and get a smoothie on you of course.

Worst place I have ever been to!!!!!! I waited there almost 2 hours just to get my teeth cleaned and still didnt get them cleaned because I had to go to work. They wanted me to reschedule. Never would I go back. Everyones time is precious dont over schedule patients!!

I was a difficult customer, with fear, vertigo and chronic depression as well as panic attacks that are off the chart. I didnt think I would be able to complete the dental appointment. I appreciated the kind, professional approach Dr. Jarvis had with me. He actually listened to my concerns. I mean, he actually listened and gave me the confidence I needed to finish the procedure. He didnt make me feel stupid because I was unable to even start my procedure the first time. He recommended a way to get it done the next day and it worked. I am so happy that I found a Doctor that truly cares. I highly recommend Dr. Jarvis and his whole team. They are a wonderful caring, professional team at Smiles, Dentistry and Orthodontics.Ramona Wright

An absolute breath of fresh air!! Everyone was delightfully friendly and professional. The service was great and my treatment plan was explained to me, I felt very comfortable and informed! Pure awesomeness!!

Absolute perfection, hands down. Coming from someone that is not the biggest fan of the Dentist, this office receives all the stars that are available.Everyone is kind, professional, and knowledgeable ! Despite relocation, I continue to come back. Keep up the great work!

Jessica was amazing! I have severe TMJ, and it’s been impossible to find a good dental hygienist who knows how to work with patients with my condition.

I have been going there for 3 years. Staff is friendly and honest. My prior dentist told me I needed to replace 3 crowns(did not have them replaced). Foothills told me only one would needed to be replaced...eventually.

Such scam artist. I would recommend getting second opinions before having any work done. They told me that I needed to remove a silver filling and replace it with a crown. 800 bucks out of pocket. This was actually over 4 years ago.... no issues. At the time I got 2 outside opinions and it was stated there is no issue. The doctors in DMO plans dont like people with healthy teeth. They dont make enough money on cleanings alone. Its crazy to think that this guy would be okay carving peoples teeth out that doesnt need to be carved out. Stay away from this guy. Horrible

Had a GREAT experience with my boys. The way Erin and Michael worked with them was wonderful. Thank you so much.

Dr. Jarvis does not care about patient feedback. Multiple experiences with my children showing up for their appointments and the office did not have them scheduled. Phone calls not returned. Rude office staff. We were patients for 2 years and would NOT recommend to anyone. Unbelievable experience- Can’t believe they are still in business. Lacks cleanliness.

Let me get to the point. Cerac crowns that they do (cost is extra) does not have a smooth finish. They dont tell you it has a rough texture if id known this i wouldnt have paid extra or i would have went somewhere else to get porcelain which is alot smoother. 😖

I gave 2 stars only because Dr. Shannon Wenaas is an excellent dentist and deserves 10+ stars but the office staff is terrible. I’ve never dealt with such rude and incompetent people. I was told by their “billing specialist” that my insurance is in network, yet given out of network prices. Come to find out, they’re out of network.I waited on hold 4 different times, 35, 22, 42 and 62 minutes trying to make an appt. Each time the voicemail came on and I left messages, never to have my calls returned. I filled out a contact me form on the website (as suggested by their voicemail), never to be contacted. The doctor herself contacted me to schedule when she hadn’t heard from me (I am a previous patient of hers at a former office) she explained there is a new phone system and that might be why. I was more than understanding and waited for a call back from the front desk/scheduling. The front desk lady called back to get me scheduled. She immediately said there were no messages from me and didn’t know why I told Dr. Shannon that. When I explained the messages and wait times, she told me that there was no way that was true and that they always pick the phones right up. I explained that it was true and she told me that I had to be calling the wrong phone number. I pulled my phone records and proved my claim to be true, wait times, correct phone number etc, yet never received a call apologizing for her literally claiming it wasn’t true and one of the rudest representatives that I’ve ever dealt with.I was told by the “billing specialist” that she would call me back the next day regarding putting $500 down and setting up a payment plan for 3 months, yet she didn’t call back and left no notes in my chart. When I called back the office manager said she wasn’t available and didn’t know who I had talked to. Several minutes of explanations later, the initial billing specialist came to the phone and informed me of a different story and denied ever telling me that she would call me back.I cancelled my appointment with the best dentist I’ve ever had, due to out of network benefits because my in network benefits are so much better. However, if I didn’t know Dr. Shannon and had to deal with these girls (front desk and billing) I would’ve chosen another practice immediately.In no way, shape or form, do I recommend this practice.Dr. Shannon however is an excellent dentist who will spend quality time to get the job done right.

The children‘s dentistry turned my daughter down for a previously scheduled appointment and followed up with a birthday email two days later. Social media before real customer service? Not cool!

Just moved to the area and really enjoy this office and all of the staff.

If every dentist office were like Foothill Smiles, people would look forward to going to the dentist. Everyone here is very nice and friendly!!!

Dont waste your time on their so-called $ 39 special for cleaning and x-rays as it is just a bait and switch. After examining they will infom that you need deep root cleaning or other expensive types of treatment. Save yourself a lot of time and money by ignoring their special.

Amazing staff and the dentist was kind and understanding! Definitely somewhere I will keep going, as they completely helped me with my fears and were so patient with me!

Very poor customer service its started with the the diagnostic that anything they touch is root canal or bridge.the bridge that cost us over 2800 out of pocket after the insurance and the rest of the $2000 treatment advertised in the price list as its done in the same day in the office ( it is not ) and after they collected the money my wife have to come back three time because they temp fall in her food. I called last week and someone put me on hold for 10 minutes and they come back with( how can I help you ) another 15 minutes : the bridge still in the lab (no same day not in the office ) and we need to hold for another month she may or may get fishedI called this week and the same scenario of 12 minutes on hold and someone else pick up the phone with ( how can I help you ) and after I get pissed she put me on schedule on Monday without asking if that day work for us or not. any way I will get my with $9000( insurance and 3600 out of pocket ) treatment done and will never use this poorly operated place.they are really good at calling you 3 times a day if they havent get paid they scheduled me for they appointment for $300 out of pocket cleansing that I didnt even ask for and they sent text in the top of the calls , but the poor girl who paid for he treatment she was ignored.it is unfortunate to see the medical failed reach that level of greed and unprofessional act seeking only money without humanity in their work.

The TL;DR - Avoid Foothills Smiles and Orthodontics and Dr. Jarvis at all costs!On May 2, 2019, my wife and I would definitely NOT recommend this office and Dr. Jarvis. My wife went for a routine exam, was told she needed both a filling and a crown on separate teeth. The filling went OK, but then they upsold her on a better crown with a 5 year warranty. She had to spend a total of 7 and a half hours at the office with our 5 year old daughter! Why? Read on...They made the first crown after imaging and waiting about an hour. The assistants put the first crown on, but Dr. Jarvis checked it and didnt like the way it fit. He wanted to put a second one on, but they had to make a new one. Each wait time was 45 minutes to do the imaging. The second one was fit by the assistants again, it seemed to be fine, but Dr. Jarvis came in like a bull in a china shop, set it, the cement hardened and THEN he didnt like it. They had to grind the cement off and take the 2nd crown off. Our daughter was getting hungry, so she took some time to get her lunch nearby while they made the THIRD crown.After she got back, they did more imaging and then when she sat down, Dr. Jarvis checked my tooth, hit it with a blast of air which was extremely painful and set the third one. By this time it was after 2pm. Her appointment started at 7:30!Afterwards, they charged us $822 for the services (this included a $150 fee for making the crown in office that they did not tell her about). My wife asked for a discount based on her poor experience, but they refused. I went after work to discuss her poor experience with them. Dr. Jarvis reviewed all the x-rays with me and explained why he had to replace the 2 crowns, which he didnt charge us for.I asked for a discount or something, but he and the office manager, Chad, while apologetic, refused. Dr. Jarvis offered $100 off a TMJ splint that my wife needed that they normally charge $300 for. I refused. We found a great one on Amazon for $100.We filed a complaint with the corporate office who promised to call back. They didnt. We filed a complaint against them with our dental insurance. Nothing else could be done. All I can do now is warn anyone else who is searching for a new dentist to NOT GO TO FOOTHILLS SMILES.

This place has several times up sold my wife in procedures not needed. Quite often our insurance would cover specific types of procedures however they will upsell another procedure where they can charge more money but not tell you about the one insurance charges nothing for. And once the procedure is done you can’t get your money back. Even my insurance company CIGNA told me that these guys are notorious for ripping off the end-user. We will be finding another dentist from this point on.

Great, professional experience. Very friendly employees!

Terrible on multiple occasions.I came in after work one day with my toothbrush and asked for toothpaste. They told me they were fresh out. Then, I received the most painful cleaning Ive ever had, during which the hygienist broke my permanent retainer then argued about it... I ended up having to come back to get a new retainer since this one painfully poked my tongue for days. I was charged $200, AND had to drive 45 mins to the Queen Creek location since they had no openings for weeks.This place is covered by my insurance, and the Ahwatukee location is convenient, so I continued to try and go back. I attempted to replace my top retainer (since mine was old), and they scheduled me in the morning (since I communicated that I had work all day). I waited 30 mins, only to be told that I had to come back for a fitting the same day or would be charged if my teeth moved at all (I WORK) - I was urged to come another day. I ended up going to another dentist and paying $100 for a retainer. THEN, 6 months later when I simply tried to come in again for a cleaning, they lost my freaking appointment!Im not one to write a nasty review, but Ive been burned one too many times by this place. Ill happily pay another dentist out of pocket so that I never have to come back here.

We went here for a few years only because they were in our dental network and close to our house. The staff and the dentist engage in very hard-line selling tactics, everything is an opportunity to up-sell you in the newest product or gimic. Very frustrating when all I want is to get my teeth cleaned! They also told my husband he needed $6,000 in root canals when in fact our new dentist confirmed that no root canals were needed. We reported the incident to our dental insurance. Not an ethical practice (albeit very nice people): STAY AWAY.

Very professional and clean. The receptionist was wonderful to work with. Very nice experience. My kids really enjoyed their visit.

Was weary of visiting from the reviews, however cigna had almost 100 reviews for them with 4.9 average.Im certainly glad I choose to stop in. Superb staff, professionals, clean facility.My new dentist for certain.

Staff was very kind and helpfull. I had all four wisdom teeth pulled. Everything was very quick and easy. I have no complaints.

Horrible service they try to pressure you to spend more money....rude customer service... they need to be trained on how to treat people...

Highway robbery, steer clear PLEASE! This place has to be committing fraudulent crimes when billing insurance and the patient. Double billed more than one time, and the costs to do work there are out of this world expensive. Luckily I have found another dental practice, without knowing any of this the prices they quoted me for the same work was 25% of the cost that foothills smiles wanted to charge.

Sorry to say Dr Jarvis’s assistant hurt me very badly. He stood over me and with all the pressure he had he put the tool between my tooth and gums to place the thread in preparation for a crown. He didn’t place the thread, he dug down and held it there for several seconds then moved the tool all around the tooth probably eight more times to press it down.That crown was done 1/11/18 and it’s now 2/29/18 and my tooth and the one next to it still hurt. I have had constant headaches on same side of head where work was done. I had a brain mri to rule out a tumor. There’s no tumor. So did Dr. Jarvis bruise my trigeminal nerve? It was a bad painful shot.When I went back in complaining Dr Jarvis and his endo doctor said the tooth is dying. Dr Jarvis showed me the film from 1/11 and compared it to 2/1 one being a clean white root and second with black line around roots.I asked for my films today to take to an outside endo guy and the film that shows the root has been deleted now that was taken on 1/11. Not ethical.This is trauma induced. There’s no decay or abscess. Why do dentists hand off so much of their work to assistants that have little education to do dental procedures? Very disappointed. I need a root canal and if the tooth is cracked it will have to be removed.This is a followup on 9/12/19. It took three months for my jaw and tooth to stop hurting. As it turns out the third crown replacement would not stay on because the dental assistant ground the tooth down almost to the base of the gum line so there’s little for it to adhere to so it has been left off now for months per my new dentist’s advice since there is nothing more he could do. There is no decay. It was trauma induced.Well now the tooth the assistant hurt is dead. Its gray. I went to an oral surgeon today and he said it is dead and cracked and has to be extracted.Brandon/Jose you deliberately dug down past the gum line to put the thread on in prep for another crown and applied so much PRESSURE that the oral surgeon said it is cracked. Now this 69 year old woman has to endure an extraction. Shame on you. You are a menace to society with an evil heart and Dr. Jarvis obviously doesn’t care as you are still employed.May 25, 2020. Sequel: One tooth went gray died and had to be removed because of Brandon/Jose’s deliberate trauma. Now the one next to it which incurred the trauma when he dug down between both teeth Is bothering me more everyday. Thanks Jose. You may have killed two of my teeth instead of just one. I saw my dentist. There’s no decay so I guess I’m just waiting for it to turn gray and die like the other one. I can’t afford to get a post and new tooth or teeth so this 70 year old is feeling worn out can’t chew one one side three meals a day and abused. You have caused me so much anguish and discomfort to this day. Dr. Jarvis and assistant I hope you get yours. There is order and fairness to this universe and what goes around comes around in time.

They act like used car salesmen. If you dont opt for the upsale, they turn rude quickly.

I want to share that i am highly disappointed and frustrated with the services provided.i went in November 11th for a cleaning sms xray. it had been 3 years.the front desk girl was not friendly at all (she was also the same lady who gave me the prices and treatment plan)xrays were quick but the lady doing mine wrote something on a sticky and handed it to the doctor? right infront of me hiding what sge wrote which I found extremely rude!!Once the doctor came in he told me i had no cavities but highly recommended removing my wisdom teeth because he could see cavities starting and would not give me a orthodontics referral without removing them.he also told me i needed a deep cleaning on my teeth (i had gotten the same cleaning their 3 years prior for $198 total)the front desk lady tells me the cleaning will be $1100!!!!!I have no cavities and have a small build up on my lower front teeth but thats all.she also informed me the wisdom teeth extractions would be around $800!!!that they couldnt do anything for me that day without getting the deep clean on my teeth and scheduling the tooth extraction ( the other dentist there 3 years prior told me that my wisdom teeth were not any issue)i was so upset. I wasted almost 2 hours for nothing.insane pricing. service was poor. the dentist was not kind. he truly just wanted to be doing something else. I do not reconnected this location. I go on and on about how horrible they were to my 6 year old as well when he was a patient 3 years ago. I moved him to another dentist and stayed but will not go backi have seen a new dentist since then. cleaning for my teeth was $150 and $400 for the extractions on my wisdom teeth.please do your research. they will treat you bad and scam you

With joy in my heart, I love how they step up to the plate even when life event changes for you the patient and family!!! Thank you Foothill Smiles for being there for me and my kids!

My husband went in for a painful tooth. Well rather than doing a root canal and crown that visit they drilled as close as they could then sent him away. My husband was in so much pain he had to go to urgent care because they didnt turn their phone lines over to answering service so we couldnt get the Dr on call. We payed $500 out of pocket for this dental visit. They had him come back the next day and see a different dentist because the one he saw doesnt do root canals. Plus they charged us anothet $500, (he should have seen this dentist in the first place rather than the other dentis messing around) Now we are out $1,000 for what should have been done the first visit. We still had a small balance of $143 we couldnt pay so they set us up on a payment plan of $25 a month. Well they somehow screwed that up. They still havent figured out how they screwed it up. I tried calling them like 5 times to get it straightened out. They said somebody would call me back. You guessed it, nobody ever called me back. So of course lo and behold I get a nasty letter saying you will be sent to collections. I called them and they said I need to come in to sign for payment arrangements, what happened to the last payment arrangement??? They dont know what happened to it. (I live 30 min away) Then they procede to tell me I owe $199....for what I asked.....why the $56 difference?? The girl cant tell me. I am so upset and frustrated and it is not easy to upset me. I have also used their pediatric dentistry side and same issues with billing. My insurance says I owe them one ammount and then the office are saying, oh no you owe us more because of...blah, blah, blah. Every time it is never what the insurance says we owe it is always more. I am so done with this office. Do NOT go there. They are nice and friendly but horrible otherwise. It is like getting stabbed with a knife by somebody smiling. So not worth it.

Kinda priceyKinda pushy.What you would expect from a place that inflicts massive amounts of pain and chargers you for it.

Happy to be back!