There is a lot of work that needs to be done here and monumental changes that could be accomplished immediately. All though the center houses a variety of service catering to at need veterans they operate independently with very little to know over sight. The staff definitely needs to have an attitude adjustment to be aligned with who they work for and what President Lincoln’s mission for Veterans Affairs was and still is. I’ve done my research on all departments working out of this office to a very personal degree. The facility for example when it comes to cleanliness do not follow the signs as to what that means posted by the facility themselves. The attitudes towards the veterans that may have no place to go or who are seeking a place of refuge at most times is cold in nature with the attitude that if you don’t like it you can go somewhere else. This comes from all levels and all staff members but it’s a culture embedded in the system that needs to change at the base and work its way through all layers. I’ve offered my time energy and finances and because of my spirit and belief that it’s a gift to be charitable and the positive relationships that have and build while supporting my fellow veterans the VA as an organization has not been very receptive. This is something that I am determined to change. Please feel free to contact me directly in regards to this review. If things and when things change my review will be updated to reflect such changes. The right thing to do is the right thing to do, that’s why I do the things that I do. Not because I care.

I had an appointment to speak with a Veterans benefits counselor. Unbeknownst to me there was a protest occuring in the same area at my appointment time. I attempted to contact my counselor several times to inform him I was going to be a few minutes late due to large crowds and barriers closing roads. His phone was already forwarded to voicemail for the day. I had spoken to him that morning, that would have been the ideal time for him to inform me of the events occurring on the same block as his office that day. I will not be returning to this organization. I would much rather work with an organization that can manage to maintain something a simple as communication with the Veterans they claim to represent.

After reading so many negative reviews I was kind of hesitant about going in for housing assistance but I’m glad I went. The staff were fantastic and very helpful with the intake process. They were even accommodating to me having my one year old son with me. They provided him snacks and playing materials while I conducted business. I’ll definitely be going back if I’m in need of anything else!

Im a veteran from NC who was introduced to the multi purpose center in 2007 and in those 13 years this place has done more for me and other veterans than any VA facility I have ever had contact with to make a long story short The Multi Purpose Center is a God sent for Veterans.

Great service but you cant go inside. Sitting on the curb sucks lol

Great place to network and obtain help through any military benefits service. Has a thrift Store and serves Breakfast and lunch.

In the beginnings they were helpfull. The apartment building I applied for fell through because they claim my income was to high. Iam a vet but they treat them bad.my income was just rite. So now there ducking my phone calls. They only wanted Spanish people to live in the 64 community apartments. Iam done

I went to mpc and got nowhere with nothing. as others has said they gave me bad info and very disrespectful.

Best place to get help for veterans.

They get many things wrong and they only get a few things right, here at the VMC! Perhaps Ill make a list or two of what those things are...at some point.Right now, however, I wanna talk about what they did that pissed me off most recently!We, here in Philly, were supposed to have gotten, something like, 8 - 14 inches of snow, from the night of January 26th to the morning of January 27th, 2015, due to a major snow event. It was a blizzard, literally! The meteorologists were predicting it for days before it, was supposed to have, happened and they got it wrong.On Monday, the 26th, they were telling us that the VMC may be closed the next day, Tuesday. And that we should call before we leave to come down here. Now, you might think that this is good advice, eh?!Well, what kind of a message do you think an organization, such as the VMC, sends when they arent even answering the phone when someone calls?!I called. No one answered. It rings & eventually ends up at an automated message that says to leave a message... God forbid they set up some sort of an automated message on the voice mail that says that they are closed for the day! Even if there is no one in the office to answer the phone, so `blankin` what?! Having an automated message that says that they are closed for the day, for, of all things, a blizzard that didnt happen, would handle ppl calling to see if they are open.Not to mention the website; I checked it and there wasnt anything on there that said that they were going to be closed bc of the storm! But, then again, when was the last time that the VMC website was updated with any information whatsoever!? There are broken links, double links, outdated information, etc.Its a joke!Duh!The upper NE of the United States did get nailed. Philly was spared. We got no blizzard. At all. We had maybe an inch of snow on the ground from a previous snow fall and what we ended up after this late January storm was less than another two inches.Three inches! Tops. And what we actually have, right now...as I type this, the afternoon on the 27th, is probably less than that.The VMC was supposed to have been closed for a blizzard! Its not supposed to close for a meager snowfall.Duh!So, some `stuffed suit` ignorant pile of manure saw the forecast and decided that they were going to be closed. They did this without even creating an automated message or putting something on the website that might actually help someone out! They saw the snowfall that we actually got and they didnt want to do their jobs and actually come to work! So, that same `stuffed suit` ignorant pile of manure said...Im lazy scum and I aint doin jack today!...Gee, thanx guys!

Gave me the runaround. Then gave me false information. Careless and lazy.

Not helpful at all. Then Pat at the desk on the 3rd floor is very disrespectful with how she talks to people and gives out false information just to get you away from her desk

Good place, but a lot of theft by veterans. Watch your belongings and keep them with you.

They CARE.