I showed up here today for my appointment. I’m a new patient. I was told that they attempted to contact me a month ago to move my appointment, but my voicemail was full. Sure, okay, I need to work on that. But you all have my email and can text me too. What kind of terrible excuse is this to not fulfill a longstanding appointment? You have my other contact methods. You only attempted to contact me once. You only have one doctor taking new patients, which is baffling, and it takes like 2-3 months to get an appointment with him. There are no excuses for the poor quality of care and compassion here, two key factors for a good doctor. I’m done.

I tried to go to this doctor twice. Ive the first time they called a day before my appointment and tills me I needed to switch my primary over to the. I called my insurance company. They made the adjustment for me. Arrived at Drexel and they told me they still couldnt see me even though my insurance had been switched. I had an appointment today. I called and told the early that morning I would be about 10 minutes late they said this was fine I left work at 4 p.m. My appointment was for 4 p.m. I got half way to the office and call them just to double check the address. woman I spoke to was incredibly rude telling me and I quote you cant run late for 4 oclock appointment even though I already cleared it earlier that day. The doctor wanted to order all these test which I refused. I came in for a cough not a physical. All in all I wish I had just stayed at Penn and will be going back. Dont bother coming here unless you enjoy rude service

From the 3 times Ive been to this facility, Drexel Internal Medicine at Rittenhouse Square has met my needs. Dr. Clyne is compassionate and concerned about my well being. The receptionists are fine as long as youre friendly and treat them with respect.