The gym itself is fine and clean, but the billing/management is as bad as they come. had to go in to speak with a manager in person (during covid) to cancel my membership after they had charged me for some months i was set to skip and fees they promised to waive. they issued me a refund for those fees and canceled my membership though it took 2 visits and nearly a month for me to actually receive my refund after they ‘issued’ it. now 4 months after i cancelled AND a new credit card (i lost and cancelled the card they had on file) i get another charge from them. finally resorted to putting a block from them from my bank’s side. not worth getting involved with this gym

I attend the Forever Fit class for Seniors. This class is a great workout. Plus there is a full range of equipment upstairs. Three levels.

Ive been a member here since moving to Philly in 2004. The current new management team is terrific, especially the manager, Mike, who addressed my issue regarding TVs not working properly quickly and very efficiently. Getting pros like Mike running this gym was long overdue, and Im very glad that he and his team are taking all the right steps to make this a great location to work out!

I’ve been using the Sports Club as my go-to travel gym when in Philly and it is by far my favorite gym in the city! The front desk staff is very polite and able to answer any and all questions I’ve had.In terms of equipment it’s very easy to use and still in very good condition. The cleaning staff does a very good job moving through the areas and keeping the place clean even with all the hub-bub from a lot of people working out at the same time. 5/5 stars and I can’t wait to come back here again!

Very nice and well maintained gym, but I especially love the outdoor pool here! Its a little oasis in the city surrounded by residential buildings. It gets plenty of sun in the afternoon which is great for working on my tan, but there are also areas with shade. Everyone who patrons is respectful and the staff is friendly and helpful. The facilities are always very clean too. Its a little far from my house in Point Breeze but its totally worth the trip!

My first visit back to the club in two years while in town visiting my parents and I was thoroughly impressed with the service and friendly professional staff at the front desk. The new owners are obviously putting a lot of effort in upgrading the facilities. We were there to use the pool which was absolutely wonderful and refreshing. I have a lot of memories of the pool from my childhood as it was were we spent some of our summer days 40 years ago and it did not disappoint. I wish them the best of luck getting back into full swing as we pull out of the pandemic.

Friendly staff. Equipment is being updated and maintenance efforts improved under new owners. We moved out of the city recently and had to cancel and they were very accommodating with that process.

Hands down the best gym in Philadelphia, super clean and you’ll find all the equipments/machines needed. Not crowded except a little bit during rush hour after work (5pm-6pm) but still never an issue to do my work out swiftlyManagement and trainers (even gym members) are a +++ they’re extremely helpful, nice & friendlyWould highly recommend this gym to anyone looking in the Philadelphia area

My husband, son, and I visited the pool today with my dad who has a membership. Really nice experience and especially impressed by Ryan who made us feel so incredibly welcome. It felt like my dad is truly valued as a member and that was so nice to see.

They have people walking around being the mask police, yet their own employees don’t even wear a mask fully. Why police people if your steam rooms are open as well too? Won’t be coming back here. Overpriced, dirty, and not worth the price for what you get. There are better gyms in the city that are cleaner and worst the $$.

Not too busy. In terms of the pandemic, I felt safe. Great equipment and staff are awesome 👌! Their student membership rocks. Super affordable.

I am a long time member of this club and it has gone downhill since the reorganization. They dont communicate with members as they used to and there is rarely a manager on the premises. They dont have towel service because supposedly some members have objected to it because of COVID. The guys I know there laughed at this excuse. Its obviously for cost cutting purposes. At least two other gyms in the area have towel service and I am canceling PSC and going to join one of them. The company has gone through managers at least once a year. What does this say about the company that was bankrupt and then supposedly improved by a new organization.

Clean facility, great location, reasonable pricing. Staff is always polite and accommodating. Pool is our escape on hot summer days in the city.

The gym may be packed every so often but after trying out other local gyms, this PSC location has to be my favorite. They have all the equipment one may need for a solid workout and the staff is EXTREMELY friendly and attentive. Facilities are always very clean as well! I would recommend this gym to any friends looking for one.

My husband and I did good research bwfore joining a gym in Philly and chose PSC because of their cleanliness, professionalism, crowd, and awesome amenities. This gym makes me enjoy working out and look forward to going back. Love it!

The staff is warm, friendly, and incredibly helpful. Ryan, the manager, is a great communicator and very accommodating. The pool has been a Philly summer lifesaver for my family! Both the gym and pool are well-maintained and clean.

I joined this club for the pool, for the summer.The pool itself is clean and has a large deep end - I loved it.But -There are only ladders for getting in and out. Not the best for an elderly person with bad arthritis.The pool deck is littered with broken chairs and various pieces of equipment lying around.There is very little shade available - until the sun disappears behind the buildings and then there’s too much shade.The pool isn’t heated, which I was aware of, but because of the way the sun disappears the water is way too cold. There were many days this summer when the temps were in the nineties, but the water was in the seventies. Too cold!Some of the staff aren’t vaccinated, and I didn’t feel comfortable using the inside facility knowing that.The parking garage is a nightmare. If I’d thought to check that out before I joined I never would have joined. I drove around for a half hour looking for parking. It’s hard to find the PSC area. The condo buildings nearby use the same garage and they have most of the area. The garage isn’t well signed. And to get to the PSC you have to walk up a long driveway.If you’re young, have no physical issues, don’t mind sitting in the blazing hot sun when you’re not in the water, and don’t care about the risks of COVID when you’re using the locker rooms, etc, then I’d recommend it.For me, I won’t be joining again next summer unless they make a few improvements.So disappointed.

Great gym- plenty of space in old town. Dumbbells up to 120 and good selection of equipment

The right atmosphere to get a great work out in!Very friendly staff and very spacious gym.

Under new management! Very friendly and helpful, good communication. Facility was nice and clean and well maintained.

This place is absolutely amazing! Highly recommend. They do an incredible job taking covid precautions yet maintaining a sense of “normalcy”. The staff is always super friendly and helpful as well. Overall 10/10 of a gym. Honestly I think it’a crazy affordable for what you get but let’s hope that doesn’t change too much.

I recently joined the gym and had some initial hesitations due to past reviews. The new management team provides great customer service, especially Harry and Ryan.The classes are free with membership unlike most gyms. I look forward going to the gym now!

Awesome place, clean, regularly maintained with plenty of kleenex and lotion in the ladies locker anyway! 😊 Very friendly staff, never overcrowded and the steam room is ALWAYS working, a total powerhouse!! Background music could be a bit softer.

I have been a member of this gym going on 7-8 years now. I have seen management come and go but can stay without hesitation that the most recent manger, Ryan Curran is why I stayed and will continue going back. I had several questions and concerns during the gym’s closure period, and Ryan has personally engaged with me every single time. He’s straight forward, helpful, friendly and very professional which you don’t always get from a gym or sports club management. Ryan values his members and his pleasant demeanor will keep people coming back. PSC is a neighborhood place and people in this community want to support it. If the stake holders at PSC are reading this, you have a great team member that is working diligently to keep this place going so make sure your recognize Ryan and his team. Thanks for being honest and helpful Ryan it goes such a long way.

I had been having a long ongoing issue with the club mistakenly billing me for almost a year. Before the new manager, Ryan came on staff I really was not getting much of an answer from anyone and it was a lot of money. Ryan helped me as soon as he heard of the issue, and I could not be more thankful for his professionalism & great communication. I will def join again when it gets nice out and we can use the pool. Ryan is a great addition to the staff :-)

Awesome, friendly staff. Ryan was very helpful and accommodating!

My husband and I frequent this gym when we go into the city once a month or more and I recently went in after a year away bc of pandemic. New equipment, new management, new renovations and more coming. Really happy with the updates and changes bc I always loved the vibe of this gym. Great location and services.

Great place to swim with day passes. Super kind staff!!

Ryan the Manager has been very willing to work with me regarding my membership and COVID. Very willing to help and be flexible with gym closures. Super professional and very strong communication. Thank you!

I have been a member of this gym for many years and can confirm it is one of the best in town. Impeccably clean facilities, rarely crowed, and great management. Can not recommend enough.

I Love how this Gym has Transformed since theyve Re-opened! During Covid they make you Feel Safe when you are working out because you see staff cleaning constantly! It provides a Great Level of Mental Comfort! Keep up the Good Work! 👍

The group training classes are really great and the manager has been very helpful to deal with during the pandemic!

Went for first time today - staff were very friendly, facilities were clean & appropriately covid-precautioned. Great experience!

Facility feels pretty old and out of date. Certainly “good enough” if you’re looking for an affordable gym option.

Ryan has been a huge help in my decision to join the gym and the new and remodeled locker rooms are amazing!!! Keep up the great work Ryan you don’t got unnoticed.

I loved the Zumba, cycling, and yoga classes at PSC Society Hill--great instructors. Also, great personal training with Ramon--he was so helpful as I regained strength after an injury/surgery. I had a COVID-related billing concern and Ryan, the GM handled it swiftly. Cant wait until I feel ready to go back. Thank you, PSC.

This review is more of Ryan than the actual facility. Ive had an issue with a cancelation that didnt go through, admittedly mostly because I didnt follow up to make sure it was official a few months ago, and Ryans professionalism and helpfulness made all the difference.When I discovered that my membership was still on for a few months, I made the phone call dreading the conversation, given how notorious all gyms are for making cancellations a hell.I was in disbelief at how easy Ryan made the process. He promptly asked me a couple of questions to make sure he implements improvements to the gym and took care of a pending balance that accumulated outside of my knowledge. No defensiveness, no cancellation fees, no you have to pay some balance first no but you have to come here in person and fill out these forms...etcRyans attitude alone will make me consider going back to PSC if I ever need a gym membership in the area again.

This location is great! Staff is wonderful and efficient. An overall enjoyable gym experience.

Very respectful staff, the facility has everything you neef

I have been nervous to get back into the gym since Covid but everything about this gym has assured me it’s a safe and healthy environment to work out in. Very clean, updated and remodeled locker rooms, and the new management is very helpful and friendly. High recommend this gym!

I signed up for PSC thinking it would be an affordable, neighborhood fitness option at $26/month. The facilities are just okay (meager weight options, facilities were often a little dirty, the air conditioning/heating frequently went out), though I was willing to overlook some of this given the pool was nice and it was decently cheap, after all.Trying to cancel the membership and avoid unnecessary charges has been challenging. The website doesnt make it easy to even figure out their cancellation policy, and I ended up googling how to go about cancellation.After a discussion with a PSC representative back in August, I recently checked my credit card statement and found charges the last several months, including months when the pandemic was raging in April, despite getting slapped by the courts for doing so.All-in all: the gym offers OK equipment for cheap. PSC corporate is shady though, and the customer service isnt great, so beware.

Great new management

Great place to work out!! Staff & management are awesome!! Great experience all around!

Great Gym has everything you need! Ryan - helped keep my membership while I temporarily move due to covid.

This is the worst gym Ive experienced, on any level, in my life. They deceptively market (dishonest with rates/promos), bill incorrectly, and generally have no decent standard of doing business. The equipment is of poor quality, old, and the space feels cramped. This I can deal with, though difficult to justify value in this gym at the price. What I consider intolerable is when I come to workout over my lunch-break, and the WHOLE LOCKER ROOM is closed. I cant change or shower? Stow my belongings? What kind of gym is this? Since I cant use the gym, maybe I should not get billed? I get fed up with things like this (in a short span of < 3 months) and try to cancel. I go through the song and dance of filling out and dropping off the form in person. I do not get a notice of cancellation until several days later. Turns out, a notice of cancellation is not enough to cancel. You have to provide written notice AND THEN wait for them to get to it (timeline seems to be at their discretion) before the 45-day (also on the high end of cancellation notices) period for billing to cease. If the area this gym occupied was a crater instead, the world would be a better place.

Beware. The PA Attorney Generals website reports they have been tagged for refusing to honor cancellation and freeze requests or imposing onerous fees and conditions on such requests. Absolutely this is a problem, and just one of many problems. I used their own website cancel membership submission form online to notify them months ago that I was canceling. Now they are still charging me fees. I went in person to ask why and they stated that they do NOT honor their own website cancel membership message system! I had to fill out a paper form in the gym. [Note: no cleaning of the pen they handed me, no hand sanitizer anywhere in sight at the desk.] Now by telephone they say that they will not accept my prior online cancellation request on their own website form. They refuse to stop charging my credit card. Even after I filled out their paper form in their own office and handed it to them, now they are even charging me a annual renewal fee! Absurd. I have had to notify my credit card of unauthorized withdrawals. Shady business. I did not cancel originally because of Covid, but because this is an old and dark gym with poor ventilation in the spinning room, and the womens locker room was never remodeled after shutting it down for months in order to give the men a locker room during their locker room renovation. Plus, they make you pay extra to do laps in the pool, then when you do pay for the pool it is mostly a splash area with little options for actual exercise use. They went back on promise after promise. Just say NO.

I love this place. Im a woman, 40, and never feel out of place. The dry sauna is amazing - the steam sauna always has slime on the floor but that is literally my only complaint. I just bring sandals and avoid it - oh and they are renovating the place now so that is likely not to continue. I highly recommend it here.

I highly recommend this gym. The facility is always clean and the equipment and locker rooms were recently upgraded. Some equipment still needs to be replaced but the club seems to be making changes. When I joined the membership price was fair for the quality of service/the facility (if you want higher end, there are more expensive gyms in the area). The staff are always very nice and helpful and the members draw from all demographics. I found this psc location to have a comfortable atmosphere with respectful members and have been very happy here!*there are a lot of negative reviews on here about the locker room closures during 2019 renovations but no one mentioned that during that time we were given tons of advanced notice and communication about the days when locker room access would be limited AND our memberships were upgraded to include access ALL regional clubs (philly, NY & DC)

Awesome gym!

Knowledgeable trainers, a real weight lifting gym. Upbeat and respectful staff

They should do an inventory and post what is busted day by day on their website. Its always something.

I thoroughly enjoy this location. The view of the pool from my workout is beautiful, the equipment is getting better but so happy to have a General Manager that is efficient! I personally enjoy a private gym and thats the vibe I get there :-)

Great team, always eager to help. Any time Ive encountered an issue here, Edward has personally stepped in to assist. The trainers are memorably friendly (love Colin!) even if youre not a personal training client, and the very busy facility is impressively maintained. Ive been a member twice, dating back to 2007, and the current experience is the best its ever been.

What you get for the money is what sets this gym apart. The relatively low cost includes all of the classes, which is not a common thing. The equipment it good. The classes are led by some great people that give a good sense of community along with hard work. They had some issues this season getting the pool done fast enough and the tennis court has been under construction for some time. Overall though, I enjoy the gym and the people.

Great club

Great pool

Buyer beware!!! I joined several years ago in December. I cancelled my membership in December of this past year and was charged another annual fee on January 15 for a full year of gym membership I will not use. No one pays a member fee for a year they will not use. You dont pay condo fees or enrollment fees for a school when you will not be attending. This is theft and they know it. On any given day a good deal of the equipment is down or missing pieces, it is filthy,

Dont ever get a membership here!!! My membership was only $29.99 yet they took $39.99 out of my account for three months. When I spoke with staff they said only the manager can deal with it. Waited 3 months until he finally reached out. He agreed that since I was charged extra for 3 months, I only had to pay $10 to cancel my membership. Today I received a phone call that I owe THEM money from a debt collector.

While the facilities themselves are good, I cancelled my membership back in November 2018 due to a move cross-country. I informed the front desk person, who said the manager was busy and would inform him once he was out of his meeting. Lucky for me, my credit card had an unrelated fraudulent charge and had to be cancelled, but Ive received emails every month informing me that I need to pay for my gym membership! Ive contacted the manager, Taylor, multiple times at this point, and he has simply just chosen to ignore my emails.

I really don’t like posting bad reviews, but I really didn’t like this place. It’s either cancel the membership before the year is up for $99, or continue on the plan until the year is over and continue paying $30 a month. The equipment is standard, but it’s so packed and a lot of the time it’s broken.

Member of the gym for over 2 years but with the pandemic and a lack of comfort, I expressed my interest in cancelling my membership in July. The rep had placed a freeze but upon my wishes to cancel, undid the freeze and said I had to go into a gym location or write a letter to cancel (despite my membership already having come due). Slow responses and cancellation policy that squeezes 2 more months dues and a $10 fee to cancel. Upon my visit to fill out a MS Word printed form, I saw a trainer with his required facemask below is his chin. Take your business elsewhere

Absolutely horrible management. My membership was raised to a higher monthly fee without my knowledge, and manager claimed an email went out - though nothing had been sent to my spam or inbox, and after claiming to fix it, I was charged the higher rate the next month again. after trying to reach the manager for 3 weeks (multiple phone calls, multiple left messages with the front desk) he finally go back to me, but refused to refund the money to my bank even though they were the ones who overcharged me, could only offer me a credit to my gym account which I didnt want because at this point I just wanted to cancel my membership. He then proceeded to hang up on me twice. He claims he never received any of the messages I left the front desk - which were at least 3 or 4 over the course of several weeks. It should not take that long to get back to a customer.

My job its tough but the gym is nice!

I go to 3 different locations Rodin Place, market st, and I gave this a try. It’s strange that at every location no one says hello at the front desk unless you need something. I thought this location would be different but no. Very strange feeling going in and no one greeting you and the equipment is never put away right. The trainers don’t seem to have that responsibility? The showers here are clean which is nice. If you don’t mind sterile personnel and sloppy gym etiquette then these clubs are okay.

I would give this club O stars if possible. Not only is the club itself sub-bar (constant broken equipment, over crowded locker room, slimy shower floor), they will take advantage of you with rate increases, and annual fees. When you try and cancel, they will still try and charge you an annual fee and not let you out of your membership easily. if there is any other gym you can join, I strongly doing that instead - even if its a little more expensive.

DO NOT JOIN THIS GYM. The equipment is OK not great the bikes are to tight for comfort. The staff is the only shining thing to say about the place there young but keep the place very clean, there also very sweet. Now the cliental at that place, SUPER RUDE!! THEY HAVE NO GYM MANNERS!! Save your money and dont waste your time you can definitely find a better gym.

I think this is the best gym in this part of the city. Manager Ed signed me up months ago and was very transparent about what to expect in terms of billing and amenities. Facility is clean and equipment is maintained. You can cancel and get a refund within 10 days of joining...they stand behind their product.

As some of the other reviewers have written, there is no customer service process set up. I was also overcharged for three months and have had troubles with extra charges when I cancelled my membership. After over 8 attempts and 2 months of one-sided conversations (emails, phone calls, in-person complaints) and no follow ups I still have not received a refund. This lack of communication reflects disorganization and poor management- its not worth it!The facilities themselves have the standard equipment and are fine but not great. Again, there was poor communication when I signed up for the gym. There is an extra charge for use of the pool (which was not clear when signing up for the gym) and there was no progress on the non-existent tennis court outside over my 13 months at the gym (I was told the court would be fixed up when I signed up).

This is a good gym for the price point

Great club and great ownership!

When I moved to Center City from Pittsburgh, I checked out all of the local gyms in the area. As far as price and cleanliness, PSC was the best choice. The staff is welcoming and the manager always does his best to accommodate any problems that may arise. As far as cancelling or modifying my membership, the membership consultants and managers gave me complete transparency with what to expect. The pool is a great addition as well.

Really great spot for a workout. It can be busy depending on when you go but it doesnt take long for equipment to open up. They also run a bunch of classes which come with membership and the whole place is kept nice and clean. Plus there are dry saunas available!

If you sign up for Personal Training sessions through PSC be aware that the onus is on the member to cancel monthly recurring PT fees at least 45 days in advance, otherwise you will be hit with a credit card charge for sessions that you had no intention using. The clause is supposedly found somewhere in the contract you signed on day one. No one ever mentioned this clause to me on day one. This has soured me on the good equipment inside.

Tons of natural light which I love. Turnover with staff was the norm until about 2 years ago....now I see the same employees sticking around long term and learn your name, towel preference, classes you take etc. You can tell that the management at this particular branch actually cares. Not perfect but it’s consistent, clean, and inviting. If you like spin classes, this is the mecca in the city outside of soul cycle or one of those boutique places that are way too expensive in my opinion.

The pool was closed for half the summer due to maintenance issues and now the tennis court is closed for resurfacing. I asked if there was a timeline and they had no idea when it will reopen. If you plan to join this pool to swim or play tennis be aware. The workout facilities are nice and the staff is polite but the PSC brand needs to take better care of this club.

Excellent trainers, reasonable equipment,but over the past year and a half the management of the gym has suffered. The mens locker room is ok,but the shower area is dirty. The place could use some better management.

Equipment is nice, the inconsistency is what drove me away. I paid for the higher membership because you could bring one guest per day. They changed the contract to one new guest per day how does that benefit me? I had to pay for two towel cards and then all of the sudden the towels were free? The trainers I became familiar with never lasted long. The one positive is that the overall group of members at this gym are nice and keep to themselves.

I love this gym. Everybody working there is super nice and it just has a very good atmosphere. I took a friend with me and she loved it too. I take classes and go to sauna in the winter time. Highly recommended.

Favorite part of my day is stopping by on my lunch break and seeing my favorite people at the gym! Not too many places you can walk into these days where people care to learn your name like the desk people here. Service here has been consistently good (open, clean and inviting.) Has been busier around peak hours but there’s plenty of room to spread out and find your own space or something for cardio. Managers are great at communicating anytime something happens, really impressed with the attention to detail. Yeah some of the weightlifting stuff could be newer but for the price you couldn’t ask for more.

This gym is the WORST. Its not the equipment; its their policies and lack of customer service. FORGET about easy cancellation. This gym will try every trick in the book to inconvenience you to such an extent that you wont cancel. I am a month to month. I should be able to cancel, maybe with a month lag time, perhaps over the phone?NO WAY. You apparently MUST CANCEL IN PERSON or--get this--by CERTIFIED MAIL. When is the last time you waited on lines in the post office to send something certified mail? When I asked the robot gen. manager why this was--he said because people cancel other peoples memberships and its a REAL PROBLEM with spouses canceling their spouses memberships.I mean. Huh? Thats a real problem? How does the certified mail process--which requires no check of the senders identification--solve that problem? Why dont you just say, you corporate lemming idiot, that the company does that so people wont cancel?I knew signing up with this trash company that theyd make it difficult to cancel, and I joined anyway. In the end, Im the idiot. DONT JOIN THIS GYM. Seriously. It doesnt end well. THE WORST.

The pool is lovely. The trainers are excellent. The equipment is stellar. However, the place is WAY WAY WAY too crowded. During off peak hours you have to wait for space on the mats, space to use the free weights and there are lines to use the equipment. Prior to the closing of the 12th street gym this place was never that busy. Now its terrible. I have been a member for 16 years. I am actually considering switching gyms.

Im trying so hard to join and they cant even make it happen....its been 3 weeks now...and 3 attempts at this...no provisional workout slip so I could use until approved...Ridiculous ....you would think they need the biz...and they really need positive feedback...cause I see so much negatives...out there on this place.But...its the only big place in my hood and the other s exist at higher rates because of their weaknesses. It easy to see why person trainers have their own biz and are doing well so close to this location.Do the math.

This is the first gym Ive ever belonged to and I couldnt be happier with it. Im a pretty skinny guy, and while Ive always been interested in getting in better shape and putting on weight, the whole gym culture thing seemed too intimidating for a newcomer to throw him/herself into. But when I finally decided to try it out, the 30-minute free personal training session turned out to be extremely helpful and the trainer gave me the confidence and direction I was looking for. I havent looked back and that was a little more than two years ago.Ive seen some reviews saying that its too crowded and theres only one pair of dumb bells. This simply is not true. There are (at least) three separate racks of dumb bells, not even including the long row of heavier ones for the more serious bodybuilders. Also, just this past Sunday around noon I literally had an entire section of the gym to myself. And Im not talking about the less-popular third floor, but the second floor area with the multiple squat racks. I have never had a problem finding space here on the weekends. Yes, on weeknights between 5:30-7:30 there can be a lot of people, but Id like to see a gym in the city where that isnt true. I doubt you can find one unless you have a private gym in your residence.One last thing... when I first started going here I ran into a minor celebrity from the Food Network coming out of the locker room. I said to him, Chef, what brings you here? and all he said was this is the best gym in the city. I found out he does a lot of charity work in this area so I dont think he was just blowing smoke.

Clean and not overly packed. Missing some equipment, but overall a good value.

This is basically a scam. The gym is small and offers very basic amenities. Not much stretching room and the machines are dated. The pool is not accessible to basic members also so don’t expect it (they don’t tell you that though!) the dressing room is tight and hard to maneuver. The bathrooms are hardly stocked with napkins or anything like that. Also when you realize the scam of a gym it is, the cancelation process costs you 10 extra dollars just to cancel and you also still have to pay the next month and 45 days after. So remember: ‘even when you stop going to the gym, they still charge you for a month and 45 days :) they just keep taking right out of you bank account with no explanation or -warning-! And I get that this isn’t a big deal for some people but if your time and your finances are important to you, I’d stay away from this business. They’re unapologetic and make a fortune off of omitting information :)

The gym is great. But the staff at the front desk is the worst I’ve seen. And after seeing a 3.7 rating I’m not sure why the anyone hasn’t done anything to fixed it. The staff NEVER say hi, and are SUPER unpleasant. If I had known the unpleasantness of this staff, I don’t know if I would have joined. I have to speak to the manager in a a few days to discuss something about my account and I will make sure I will bring this up because their front desk staff is ridiculous.

Good quality for a low budget city gym/outdoor pool. Capital improvement could be better/more often but then that is counter-intuitive to keeping costs low. All in all, a decent deal.

This is a very average gym, I see lots of reviews about unfriendly staff which I find completely untrue. I know most of the names of the front desk workers and they know mine. I see lots of comments about over charging which is also untrue, they were very upfront with me about cancelation policies and that I would need to cancel 2 months in advance. The gym is never too busy on weekdays and you can always find the cardio equipment youre looking for. Sometimes the weight room is a bit of a mess but hey, maybe your mother should have raised you to put back your stuff and not rely on other people.

Excellent trainers.clean facility.really warm staff.get reminders for my schedule every day

Hands down the worst gym Ive ever been a member of. The greater majority of the staff is standoffish and rude. They will not listen to your complaints or requests, they just do not care. That part MIGHT be excusable, as this issue seems to be more so a product of my generation rather than specific to this facility. The members have no gym etiquette, whatsoever; and that extends to the personal trainers that this gym has contracted in, who wont bat an eye at consistently taking equipment away from you while youre still using it. Not to mention the obscene amount of distraction that these guys provide to gym members who would prefer to focus on their own personal fitness, rather than listen to someone from the second floor (who, mind you, is not even paying to use the gym) focus on theirs. This place is atrocious. A sin against humanity, really.Oh, and a ridiculous number of members have this weird obsession with taking their shoes & socks off while they work out. Its disgusting.

Best gym to workout

Saturday, 5/25/2019 the gym workers said the gym closed at 7 pm instead of 8 pm, which was listed on the door. I was told it’s the Memorial Weekend hours. What!?! There was no signs indicating different hours. I think someone wanted to go home early

I dont generally leave reviews but for this company I had to voice my experience. I also made a BBB complaint. First off, half of the treadmills are always broken down, so theres that. Its not the cleanest gym, and the sauna is always under renovations. These are all minor, however my issues come from the service of the location.The service is horrendous. When staff makes you feel like youre wrong to be a customer, what can you do? Dont even waste your time, just read how many people are saying the same thing here. Its just the reality, you have greater than a 50% change of hating this gym lol

Avoid this scam. This gym has fraudulently charged me over $200 since canceling my membership, with no refunds provided. They continue to charge my card even after repeated correspondences. Most recently, four months after cancellation, they charged me $70.Update: After multiple attempts at contact, no response and they continue charging my card.

Horrible unfortunately its the only place in my hood. Equipment is so outdated. The other day I hopped btw 4 treadmills. They are all broken! To top it off they didnt let me use my training sessions from the precious month. I was simply away on vacation.Swine please open another place in neighborhood!

Excellent value. Clean facility with helpful, polite staff. Thinking about joining ? Great choice.

Definitely the nicest of the PSCs in the city. I have never been to the Radnor location, but have spent ample time time at each of the city locations and this one takes the cake. This location has 3 floors, which helps to ease the congestion one experiences in the free weight areas at Rodin Place and Market Street.

STAY AWAYI will start by saying that while I rarely write reviews, this place of business truly deserves one and should help to serve those seeking a gym in the Philadelphia area a nice outline for one that they should never spend money on.My girlfriend and I were members here for roughly 3 months after moving into Old City over the summer. The facility is pretty large with a good amount of machines, a nice open area on both the 1st and 2nd floors, and classes offered every day. The check in system was simple but not very thorough or welcoming as the attendants either seemed very overworked or uninterested in human interaction. And while I was okay with all of this (I just wanted to get my workout in and get home) the next experience here I definitely wasnt okay with.One night after a long day at work I entered the gym to grab a workout as I normally did during the week. I went to the locker room (which was basically empty aside from a gym employee wrangling the dirty towels) changed, and packed my work bag and clothes into a locker while securely fastening my normal lock. I left the locker room with my phone and headphones in hand for roughly an hour and a half paying no mind to my belongings as they were safe in my locker, or so I thought... I arrived to the locker room at around 8:15 pm to find the locker door of my locker completely ripped off of its hinges, my clothes strewn about the locker, and my bag weirdly zipped back up in a different manner than I had left it. Additionally, the lock was still firmly attached to the metal fastener and only the locker itself opened (which PSC is fully responsible for making sure to be in strong working condition).Immediately, I opened my bag to find $60 in cash missing as well as a new Stainless Steel Citizen Eco-Drive Watch also missing. The thief had pilfered items that were not easily traceable and left my clothes, laptop, work phone, and remaining items in my wallet.I approached the counter to speak with the GM, Edward Gonzalez, who I took to the locker, showed the damage to, and followed up on next steps to understand the gyms course of action. Ed relayed that they would need to launch an internal investigation and work to identify who the culprit may be. He noted that the gym did not have an internal camera system at any entrance of the facility and that they could not track any unauthorized perps who may have entered the locker room at any time unless they cross referenced their sign in list which is barely adhered to when entering the gym as it is. He promised that a new system was being priced within the next couple of weeks but how would that help me now? What was his solution to fixing this very glaring issue that the gym had which not only immediately affected me personally but could affect others in the future? He had no answer for that and instead urged me to stay in contact with him and make sure that I didnt bring valuables to the gym moving forward. Again, this was a very disconcerting answer given that I come directly from my office and would need to travel home before going to the gym which would add roughly a half hour to my already stretched schedule each night. Instead of adding additional work for your customers, ensuring their safety and piece of mind should be your top priority!All in all, Ed avoided my phone calls and emails for roughly 5 days after the incident with no update. I confronted him one night to understand what progress had been made at which point he hastily talked through the gyms liability policy and urged me to file a police report as they couldnt identify who did it and had no answers. My girlfriend and I cancelled our membership that night and figured to be completely done with the gym at that point, the police report was filed but to no avail. Just recently we received a bill for another month at the gym and are currently in a battle with corporate to make sure these charges are relinquished. Avoid this gym at all costs, they are poorly mismanaged and unsafe.

Although I had some issues with canceling my account, the manager worked with me and was able to come up with a resolution that I was satisfied with.

Im very active and prefer taking pilates classes than going to a regular gym. I decided to try this gym because of its location and proximity to my home and to supplement my other workouts. The classes offered here are hit and miss. There is not much space to work out as the gym is relatively small, and for the price, I am not sure if it is worth joining this particular gym. I prefer Yoga and would love for a gym to offer peak performance (machine) pilates classes consistently. I do not mind paying extra as long they have the proper pilates machines and certified trainers that get the best out of you.