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Keystone Shops
300 Packer Ave, Philadelphia, PA 19148, United States
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Mi
Review №1

Keystone Shops has been my go to place. The staff is super friendly and knowledgeable. Parking is never a problem with their private parking lot. Always have the best selection to choose from in philly. Recommend 100%

Sh
Review №2

I recommend keystone shops (south Philly) for several reasons. The staff are always friendly and knowledgeable each time I visit. I can tell them the vibe and they alway point me in the right direction. They also always have amazing sales going on. The biggest perk about keystone are their hours and services. They are definitely my number one go to for all of my THC needs.

Ro
Review №3

Great experience. I am new to the medical Marijuana world. I was greeted by Joe C and explained to him kind of what I was dealing with and he pointed me to exactly what would work for me. It was very very obvious the staff is well educated on what they do.Everyone seemed extremely friendly and the work atmosphere was great which helps make me as a customer feel comfortable.Thank you to everyone and Joe for listening and helping me understand what I was purchasing and why he recommended that.

De
Review №4

The first dispensary I went to. My experience was great. There was a very good special for first time customers which I kind of wish I set aside more money to take more advantage of the deal. None the less I got some great product for a good price. I was assisted by Devon she was very kind, knowledgeable and made me feel very comfortable as a first time buyer. Definitely will be returning.

Ma
Review №5

Trulieve (formerly keystone) is my favorite dispensary thanks to their amazing staff. They remember you by name, always have an engaging conversation, and have the best recommendations. When in Philly, this is my go-to spot for my MMJ needs.

Da
Review №6

Beautiful happy helpful people even down to the guard and those behind the counters. If Im not sure what I want, they ask me questions And help me decide. LOVE THIS PLACE!

De
Review №7

Great customer service. They are very helpful and have a good selection. Easy access to parking lot with ample space. Clean inside and out and have safety in mind. All around good experience each time I go.

T.
Review №8

Selection is always varied and vast, though I wish they’d break the habit of stocking a lot of g-leaf. Drive through is quite convenient, and the pre order feature means I can scoop something up before the masses consume it. Most important, the staff is always friendly and knowledgeable.

Mi
Review №9

This place is very clean and Secure. I love coming here, never had Bad experience. Staff are very friendly and always recommend the best products, never felt like I was being sold on anything highly recommended. Ps if it’s your first time let them know they’ll take care of you:)

To
Review №10

Friendly staff. A lot of variety to choose from. Easy to pay. Quick with orders.

Al
Review №11

Absolutely love this store. Everyone at keystone are always so kind and helpful with any questions or concerns I may have. Definitely my favorite branch and if you have not shopped here yet then GET THERE!!!!!!!Thank you so much again guys ❤️

Li
Review №12

First timer and great experience all around. From security in the vestibule to leaving the premises, everyone friendly and helpful. Kudos 👍👍👍

Ka
Review №13

Love! Love! Love This place!I am handicapped and this is the first off amazing that they are accessible. And parking lots of parking!! From the security guard to the front desk and everyone in between is nice and friendly and curtious. The prices are great! Every day a different deal. I found my nee spot. Oh did I mention that they have curbside pickup and you tell them what parking spot you in once you are an established customer love it! Keystone is by new spot!

Da
Review №14

Great technician here give you the straight up facts!!!!Dario Matteo thanks

Ma
Review №15

THIS STORE IS TRULY THE BEST! Best quality and always stocked with the latest and greatest!They alway have deals and steals the staff is nothing but friendly and educated. When your there ask for DAN!!!!He is so amazing and always ready to help, he knows all the deals and is verrrrry informative! Such a Love 💕So five stars to the best dispensary in Philadelphia area BY FAR! 🔥🔥🔥💮🎄💚✅

Me
Review №16

Awesome place and love the staff I have closer dispo but I always come here cause the lit deals and good people and shout out to my man Terrance. thanks for making getting medicine easy

Be
Review №17

Very friendly and very helpful! Made it very easy to purchase. Cannot wait to go back!

Ma
Review №18

My favorite dispensary by far!!! I always always feel welcome here. The staff are so knowledgeable and willing to help, they always make me feel like a priority.5 star ⭐️⭐️⭐️⭐️⭐️ Check them out

Ha
Review №19

Adelaide and Dario were especially helpful. Unlike many shops in this state, they did not treat me like a nuisance who should spend as little time in the shop as possible. They were patient and discussed terpene profiles and patient feedback. I will definitely be recommending this shop to others!

Za
Review №20

Its always a cool environment when I come!!! I had the pleasure of dealing with Matt today. He was super friendly and had answers to all my questions.

Ch
Review №21

Amazing group of employees. Fast and Friendly are the words i would use to describe this location.

Br
Review №22

The staff alone is a great reason why to go here. Also the curb side pickup is easy as long as you make an order ahead of time online you make their jobs easier and more efficient. The menu is always having new product or deals so I keep up on the menu daily. I also check the menu at open so I might see way more product then someone checking an hour before close. Keystone is the place to be. Love you guys!

Al
Review №23

Nice facility, very clean & well lit. Friendly, helpful & knowledgeable staff. Very good ratings for a legal trap house

Al
Review №24

Love this place. King of Prussia staff is super friendly and helpful--especially Tyler and Pete. Have never once had a bad experience -- highly recommend.

Fa
Review №25

When I was a newbie at the dispensary the whole staff pitched in to make sure I was comforttabrl and was leaving eith all the “supplies” I needed. They went into detail about which strains/ brands are most popular and what the effects are said to be for the strains/brands in which i was inquiring about. Now a little more than a. Year later I have two favorite and I always tends to lean to those two. I haven’t set out to try andy thing new but once again staff really took the time to explain everytujgn I needed to know regarding the one strain I would like to be able to get more often however it seems that they haven’t had it at all lately. Sundae Driver is great strain and I absolutely love it - although they did Not have this particular kind two staff members really helped me out by explaining how another strain is almost identical to the sundae driver strain. Always so much help. i always frequent the one on packer ave because everyone there is absolutely amazing!!!!! Staff is knowledgable/helpful/ & displays great customer service skills.

Sh
Review №26

A great spot to get your medical needs in South Philly

Ja
Review №27

It was an expected experience overall the staff is great very helpful an knowledgeable on all their inventory

Pa
Review №28

Good peps...working wit the GOODS..... TY TO ALL MY HELPERS IN SIDE. SOUTH PHILLY SHOP..TY..

Da
Review №29

Sadly have to change my 5 star review. I believe owner changed and so did some policies. Now customer service has been outsourced. I had an issue in accessing the shop one day on Eagles game day and after talking with cust. service. 2 out of 3 of the agents were rude for no reason. I wont be coming back. I was having a rough day that day and really did not enjoy being talked to in the way I was. I wish I could have talked to someone in-store that day because the staff there are so friendly and nice. I wont be back.

St
Review №30

Best dispensary around! Steve is the best of the best! Thank you!

Ka
Review №31

Very first time going to a dispensary. Had a great experience and Steve was a great help!

La
Review №32

Love the staff here they’re always ready and knowledgeable with what’s in stock.

Dr
Review №33

The best shop, the best people with great knowledge and understanding and the best products hand down anywhere on Philly.

Ta
Review №34

Excellent customer care from Steve who helped me save quite a bit of money! The only dispensary I use!

Ka
Review №35

Weak veterans discount and higher prices long waiting times.Edit. I should elaborate on this a bit more. When I say weak veterans discount I want to include seniors to that as well. We receive 20% off once a week, the remaining week we get a paltry 5% keystone is literally down the street from me and I would rather travel to fish town because of the better perks and discount. The wait times refer to the express option when purchasing online. Ive put orders in advance and still waited at least 20 mins. There are other dispensaries in the area that may offer only a 10% discount, but that also have a point program. Keystone offers nothing to make me as a customer want to come back honestly. I would love to continue to be a patient at this location, but I feel at this point in time I will seek other options that better suite me as a vet and consumer.

Br
Review №36

The energy here is outstanding . Great customer service . Great energy . Great vibes . Well educated . You won’t be disappointed.

L
Review №37

Amazing dispensary. Love curbside pickup more places should offer this.

mi
Review №38

The service was OUTSTANDING.Moon and Adie truly care about your time and money.They make suggestions and care about HELPING patients.I have went to other dispensaries in the city where customer service is non existent.Keystone has great Staff,products and pricing.

Ev
Review №39

Staff is great, selection is big, and service is fast and easy.

YO
Review №40

Only dispensary on the city that gives you a hard time about using a passport instead of State ID. What is the difference if it’s government issued? You guys have let me use my passport before. The inconsistency is annoying. Definitely won’t ever come back

Mo
Review №41

Pricey although they all are. Staff very nice & helpful. Gus & Hailey are awesome. Love GrassRoots products. However purchased grassroots flower for the 1st time. Never again. Dosido was awful. Cone wouldnt light and bowl would go out after each hit. It was damp & looked awful. Really disappointed.

Mu
Review №42

One of the places to go when you have a relaxing moment

Th
Review №43

Everyone was Great. Very informative. Especially Dan.Learnt a lot. Hopefully the chronic pain will cease.

Be
Review №44

I suffer from degenerative bulging disk and I am in constant pain! I visited the South Philly location on 4/2/21! I met with a young lady named Kayla who took the time to educate me on the best products to treat chronic back pain! It was the best experience! She encouraged me to meet with the pharmacist there who can assist me in choosing the right products to treat my chronic back pain! Thank you again Kayla for taking the time to further my education concerning my prospective treatment regiment at Keystone South Philly location!

Bu
Review №45

I’ve been going to the South Philly location a few times a month. The staff are young and vibrant! They strongly practice the protocols and procedures for covid, so keeping everyone safe which is always #1!!The parking lot wait is never too long, it’s clean and fast. Staff are delightful and professional..

El
Review №46

Great people , very helpful , always full staffed

Ki
Review №47

In the beginning of going to Keystone I had alot of hiccups that didnt sit well with me but I must admit that Keystone was very active in making sure I would leave with positive experiences in the future and also gave me a credit for the mishap. Customer satisfied is key in this business. I will always come here now. They know me by face now.

Ka
Review №48

The person who helped me the first time was phenomenal! They gave me information that helped me to begin to identity products that work for me

An
Review №49

Today was my first trip there everyone was extremely helpful. Spoke with Joey on the phone, he was very easy to talk with and already knew about my product. The young woman who brought out my purchase was also very sweet and talked over everything with meThank you,Andrea O.

mi
Review №50

Staff is Very professional and well trained super helpful 8ths be blazing 🥵

Mi
Review №51

I honestly liked this dispensary at first it was pretty convenient as far as getting your order fast,I just honestly wish they had some type of points program for regular customers.Every other dispensary give you points for every dollar you spend which allows you to get pretty awesome discounts! At this dispensary they only offer veteran and senior discounts which is cool but I know I can go to other dispensaries in the area and save money and get good quality stuff! like curaleaf for example they have a awesome points program and theyre pretty convenient. I like this place only because its like 5 mins from my house but I dont mind traveling a extra 10 mins to save money sorry keystone.

Do
Review №52

They sold me defective vapor they couldnt explain products and the Strength of the products was all wrong for what I needed

Tj
Review №53

Excellent establishment. Excellent customer service. Pretty good selection, off street parking, they will usually accept a debit card. They are professional and conscious of social distancing

Er
Review №54

This place is great everybodys well

Tr
Review №55

Other places offer veterans discounts of 20 percent all week long

Li
Review №56

Always been a great dispensary. COVID changed a lot of things which means the employees have had to work a lot harder and I fee for them but they are doing a phenomenal job!! (Also why I try to tip them). And I am loving the new express checkout!! Thanks Keystone!!

La
Review №57

Great experience, everything was explained very well. You get 20% off your first visit. Whats was recommended really did work for me it was relaxing. The name is sundae stallion. I will do and update on the cart I brought later.

Li
Review №58

Great place good service. I would like it better if you were able to go in and not just curbside

ec
Review №59

Great Experience! The staff was very knowledgeable and the menu selection was among the best Ive seen. Easy to find, Easy to park, Easy to shop. Ill be back soon.

Cr
Review №60

Great shop with excellent people to assist you with all your needs.

Bi
Review №61

Always happy with staff and purchases

Ve
Review №62

Is excellent nice staff.

Am
Review №63

Very clean and professional place. everyone is very friendly and knowledgeable about cannabis.

Fa
Review №64

If only PA accepted out of state med cards :(

Ja
Review №65

Packer ave store uped their inventory. The selection of products got so much better. If ur close to this dispensary. U will not be disappointed. Plus the staff their is great .

br
Review №66

10/10 customer service always a pleasure shopping here

Ro
Review №67

Great products and Great staff especially Moon my fav.

Na
Review №68

One of my favorite dispensaries. Due to covid I havent been able to go into dispensaries, but Keystone South Phillys curbside pickup makes it possible for me to get my medicine.

An
Review №69

Easy online order and pickup. There and out in under 15 minutes this morning. Perfect.

Jo
Review №70

Staff is always curtious and helpful

Fr
Review №71

Just picked up caviar and I love it

A
Review №72

Update. Bought some copper Chem, not realizing it was from ilera. 😔. It looked and smelled terrible and tasted even worse straight out the jar. So I put a lil piece of orange peel over night(pinky nail size) it brought it back to life and 💥💥💥. SO JUST A POINTER.

Pe
Review №73

I love keystone South Philly. Always kind and polite. Unlike KOP Keystone where they try to take your money and bully you if you are a woman. And they try to intimidate you while trying to humiliate you in KING OF PRUSSIA. At least that was my experience. I dislike the KOP branch they really tried to get me for 60.00. It’s a long sad story that started with the security guy who takes you order if he doesn’t like your tone you are toast. This was truly my worst experience ever and I did not ever go back they were not worth it to me. I consider them all losers for ganging up on me and trying to take my money....I really needed my pain meds and this group found it funny and in no way helped me.

G3
Review №74

Love this place, great staff and fast curbside pickup!

Vi
Review №75

Wonderful place Dan is excellent great service

Ta
Review №76

Great product great staff

Th
Review №77

Everything a person would want and more 😊

Ma
Review №78

Working with Lyft in #Pennsylvania

Li
Review №79

Love some of the products they sell but they give no discount for disabled people I’m on ssi it’s Too Pricy

Gr
Review №80

One of the best dispensaries in the greater Philadelphia area. Great product selection (now carrying Ilera). Very knowledgeable staff. It can be a long wait time, but thats really only during the pandemic and due to extreme customer volume. Just got 20% off on my birthday, which is redeemable the day before or after so its flexible with your schedule.They have good deals and I go the extra distance from Delco because its such an enjoyable experience.

Co
Review №81

Greed Greed Greed And More Greed!..Always have Over priced 8ths from same Company you fund at other locations priced $2-5. Over priced on some items and tinctures which is Bad fir your wallets $65.00 an 8th compared to $60. For same Strain at other locations

Ti
Review №82

I have been so impressed with the staff at Philly Keystone. Even with the additional challenges of COVID restrictions, they continue to give 110% to their patients. They are always friendly, informed & willing to answer any question. I don’t know what I would do without their expertise

MR
Review №83

THIS THE ABSOLUTE WORST DISPENSARY EXPERIENCE I HAD SINCE I HAVE BEEN A PATIENT. I WAS WAITING IN THE PARING LOT FOR GOD KNOWS HOW LONG AFTER BEING TOLD BEING TOLD THAT I WOULD HAVE TO WAIT 20 MINS FOR AN ONLINE ORDER!!!!! THAT I PLACED. THE WHOLE TIME I WAITED NONE OF THE OTHER CARS IN THE PARKING LOT WERE BROUGHT THERE PRODUCT. I HAVE NO IDEA WHAT WAS HAPPENING IN THERE. THERE WERE LOTS OF EMPLOYEES BUT NOTHING SEEMED TO BE GETTING DONE. ONLY COME TO THIS LOCATION AS A LAST RESORT. I SEE WHY THEY ALWAYS HAVE FLOWER NOW, NOBODY WANTS DEAL WITH THIS WHEN JUST TRYING TO PICK UP YOUR MEDICINE. I WISH THERE WAS A WAY TO COMPLAIN TO THE STATE ABOUT SHABBY SERVICE. I REPEAT ONLY GO HERE AS A LAST RESORT. THEY ABSOLUTELY SUCK THERE I ENDED UP LEAVING WITHOUT MY PRODUCTS. EXTREMELY FRUSTRATING

Re
Review №84

Good social distancing and customer service

Ad
Review №85

This shop had such friendly folks. Very quick service even for a new patient.

Cr
Review №86

Even when its busy you can get your order pretty quick. They will always have better stock than the others (both strain type and quantity.) And just like all keystone shops, everyone from the security to the bud tenders are happy to have you there and are there to help, no judgments here!

Mi
Review №87

Friendly staff, easy ordering, great products !

Bi
Review №88

The best shop I’ve been to so far! And it’s not really close! Had a great selection was super clean and the staff couldn’t of been more helpful! Highly knowledgeable bud tenders and very fair prices for what you get! I highly recommend seeing it for yourself!!

Ky
Review №89

Easy to order online and pickup curbside. Lots of inventory. Regular discounts. Would definitely recommend.

Da
Review №90

I always have a pleasant experience. The staff alone keeps me coming back. THANK YOU!

Ma
Review №91

They were very fast with the whole process. Very friendly and overall great!!! And the give you nice deals.

Je
Review №92

Most informative, helpful friendly, well stocked dispensary in Philly!

Re
Review №93

Keystone is probably one of my favorite shops I’ve been to in the city. The store actually has variety and doesn’t feel like a doctor’s office. The team is educated there and know what they are doing. Highly ;) recommend

pe
Review №94

I love Keystone South Philly! The shop is staffed by extremely friendly and knowledgeable people that always seem genuinely enthusiastic about their jobs. The atmosphere in the store is bright and clean; imagine an Apple Store crossed with a bank. Prices are among the best in the state and there are ample promotions available to save you money here and there. Lastly, it’s worth noting that the shop is kid friendly if you need to bring along your child.

Ka
Review №95

I love the express online order option.

Do
Review №96

Good staff and products are usually in stock

le
Review №97

Amazing customer service & lively, friendly staff

St
Review №98

I had the best first experience at Keystone Shops in South Philly a few weeks ago. I went in there knowing exactly what I wanted but still ended up purchasing more due to the helpful dispensary agent. I even spent so much on my first visit that they gave me a complimentary battery. I am returning today and look forward to their VERY extensive menu [in a good way!] and some great product!

Am
Review №99

Staff is great! Location is easy to get in/out. Great selection and online presence

Mi
Review №100

The staff is really friendly here! They often have a large variety of things here and they have a easy to use menu online - they’re also great with making recommendations if you need one!

Information
37 Photos
100 Comments
4.7 Rating
  • Address:300 Packer Ave, Philadelphia, PA 19148, United States
  • Site:http://www.keystoneshops.com/
  • Phone:+1 215-876-0420
Categories
  • Cannabis store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–5pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
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