Everybody I encountered was pleasant and helpful. I couldnt have asked for better care. Far exceeded my expectations. Facility is super nice and extremely clean. My care team was 100% on point. Everything was explained to me in detail. What to expect and watch out for afterwards was also well explained. I was sent home with ample information. Prescriptions were ordered prior to surgery which was great. Didnt have to worry about going to the pharmacy afterwards. Highly recommend this facility.

I had a small outpatient procedure on 10/4/21. This facility was very nice. The gown that has warm air running through it is the best invention ever! The nurses were kind, happy, (mostly) efficient. Everything was clean. The only thing I didn’t like was the discharge process took forever. I think they had too many cases and things got backed up. I would go back (probably will have to..) any time.

I had my baby girl at Winnie Palmer earlier this week & I was in aw of how beautiful the hospital is. Not only that but every single interaction was amazing, the staff was very friendly and always checked on me and baby periodically. Every day I was more amazed at how wonderful this hospital is. I hope to have all of my future children at Winnie Palmer. Thank you to everyone that was a part of my delivery and postpartum care.

It was my first time there , and it was a lovely experience . All the staff was so professional and so nice.the way they took care of me and my baby was more than I could’ve asked, they treated us like royalties. Beautiful hospital and they gave me the room with the nicest view☺️😊

I was scheduled to have a Robotic myomectomy done to remove fibroid and a Cysts. I must say that every one involved in this process was very pleasant, easy to talk with and extremely helpful. From the receptionist to the pre-admin staff to the nurses and my doctor, I never met an unpleasant face. The day of the procedure I felt so taken care of, there were so many nurses and staff around who was so attentive and caring. I was put at ease and I felt quite relaxed, the process was so smooth and before you know it I was all done. Now Im home recovering. Thank you all for your care..Dr Jessica Vaughn and staff.

Winnie Palmer was hands down the best Hospital visit I have had. Wouldn’t ever have a baby anywhere else! The doctors and nurses are super caring and just sweet and amazing! They do everything for you and baby in house, even filing prescriptions to send him with you so you don’t have to make an extra stop! Also the food! Definitely 5 stars! Our room and view was amazing! We left with a happy, healthy baby and a great experience!

This hospital is by far one of the worst hospitals I’ve ever received care from in my entire life. The nursing staff could use a lesson on proper edicate and making new mom’s feel at ease. The entire process was stressful and seemed nobody was on one accord. I was actually extremely excited about birthing my first born at Palmer. I would NEVER have another child at this hospital.

I had the best experience at Winnie and for it being my first time admitted into any hospital they made me feel comfortable, calm, and confident. I was well taken care of and loved by all the nurses. Any staff member I came in contact with were professional and so kind. All the nurses taking care of my baby in the nicu are extremely attentive to her. They answer all of my questions/concerns. Some of the nurses went above and beyond when I needed help with breastfeeding. I would recommend this hospital to any mom to be. Lastly the food is amazing!!!

Excellent service from check-in, security , registration. Every nurse and doctor explained everything that was going on and going the happen and made sure I understood it. The warmed up socks and wipes were a nice treat and the gown they provided was heated and helped keep me calm. Overall an excellent experience

I want to Thank the nurses and caretakers I apologize to those who I havent remembered your name you was wonderful even tho we didnt spend much time together Georgia made me laugh including all the ladies from 09/23/21-09/25/21. Thank you.

My wife had a delivery scheduled at Winnie Palmer. The doctors and staff were very attentive, and checked on periodically. They were quick in taking action when things looked off the track. The quality of food was good, and the delivery service was also good. Would surely recommend it.

Thankfully I have not had to have many surgeries, but hands down the care and professionalism that the nurses and staff had was outstanding. Everyone made me feel comfortable and kept me informed about all the care I would be receiving. I felt like I had a team of family members providing what I needed in my most vulnerable moments. Orlando health I applaud you for hiring the best of the best to make sure that I received the care I needed!

Minus the fundamental need to be hospitalized, my hospitalization in the Tower 10 GYN/Women’s Unit was excellent. The room was large, pretty, and clean with large windows, the staff were all personable and professional, the medical services (triage, X-Ray, ultrasound, transport, labs, etc) were all great, and the food was good (once I could finally eat lol). My Mother (a retired Nurse Practitioner) was also impressed with the facilities and staff. She spent all day with me for numerous days and was very comfortable in the room (there is a sleeper couch and recliner in the room for guests/patients). It was appreciated by both of us that food and drink were available to her delivered to the room at no charge (only $5 for a large meal for additional guests). It really made an impression on me the first day when the nurse, Jennifer, privately checked with me if it was okay my Mother was going to eat in front of me (I was restricted to IVs only). If it wasnt, she wasnt going to bring the food into the room and would have politely requested my Mother eat outside of the room. That attention to patient care, respect, and detail was really apparent throughout my stay by all staff. My experience really lived up to the hype I had always heard about WP.

Hey I’m Angelia Eugene and I want to say that yesterday I wasn’t feeling good at all and thanks to Winnie Palmer Hospital they’re were able to find out why I was feeling sick and they took great care of me yesterday I’m feeling lot better now winnie Palmer hospital thank you so much without you guys I didn’t know what to do I’m back to normal person again

Great care from the first appointment to discharge. Dr Lee answered all my questions and saw areas he could help in. Breast cancer reconstruction is difficult-and he did an amazing job.Also, My nurse Joy, was amazing. Such great care. Thank you!

I am still here but I could not wait! Kim from labor and delivery was amazing! I was in a terrible panic for my c section and she was just who I needed to help care for me! The rest of the team that took care of me was a blessing as well! Anesthesiologist was great, I mean the enitre delivery room made this so much less scary and kept me calm ♡ Post-op nurse Jessica was so attentive and sweet. Like I mentioned Im still getting care here but I couldnt wait to tell people how amazing this has been! Im emotional just posting this ♡ Bless the staff and institution for having such high quality standards for their patients ♡ I may be here another day but there are no complaints from me! I feel me and my baby are safe here ❤

My stay at the hospital after my surgery was great. All my nurses and care team, food delivery were wonderful. I felt as if I was with friends and not strangers. Everyone was nice, listened to my concerns and answered my questions without judgement or making me feel bad. I highly recommend Orlando Health Winnie Palmer Hospital for Women and Children 100%!

Where do I begin! I would say I did not have the best experience at this hospital 10 years ago, it absolutely attrocious! However, I Will say this time around was the BEST EXPERIENCE and my last I could have ever had because Im not having any more kids. I got my pair so Im officially done! But from walking into the Labor & Delivery room to be greeted by everyone 5:30 in the morning was refreshing, my nurse Ms Arlene was amazing! She was personable and just guided me through the whole thing with ease and helped made me feel comfortable while during surgery. All the Drs came in and introduced themselves, sadly my Dr wasnt able to be there to deliver my Lil one but Dr Munoz was FABULOUS, my Drs midwife/RN Amy was there so she was a familiar face from my Drs office to be in the delivery room with me. I Kno its everyones job to do what in stating but they all took their roles personal and was just heart felt to know your just not another somebody. They played music which I sang along to to get my mind off what they were doing. All of the nurses were phenomenal!! I remembered all there names I think, let me see if I got them all;I had the pleasure to work with and be treated with much care by ;Bell, Heather, Danielle, Steph, Jenn, Nicole, Genevieve, I think Im missing a few Im sorry ladies please forgive me. Dr Ramirez came twice to check in she saw I had a concern or two and she addressed the elephant in the room I cant thank her enough for just knowing how I felt and what I had to do to feel and get better. THANK YOU ALL SOOO MUCH FOR THE BEST DELIVERY EXPERIENCE I TRULY PRAYED FOR!!!!!!!!

Great hospital with great staff that provides great service everything, completely trusted them with my baby and my care.

We were was directed here do to abnormal results from a doctors appointment. However, the wait to be seen was over an hour. If the OB was so concerned that we needed to go to the hospital immediately then over an hour is unacceptable. Time is of the essence in fetal health. Additionally, when asked about timing you are dismissed. The whole Orlando Health system is horrible and the experience is not one of care. And the medical professionals wonder why people of color are opting to not have babies in the hospital.

I was hesitant as the date approached because of the mixed reviews. I was pleasantly surprised by the quality care I received in comparison to my previous experience with the competing hospital. I am now in favor of delivering at Winnie Palmer in the future, no question about it. My doctor, Dr. Spencer, was phenomenal as I had hoped and expected. The nurses were attentative, helpful, and professional. I had no issues with maintenance, dining, transportation or any other departments I interacted with. My nurse, Abby, was incredible: she advocated for me to finalize my post discharge appointments and ensured my discharge was smooth. Also, the nurses were very comforting as my milk didnt come in until day three; I was feeling like a failure and they helped me with trying to squeeze my breast to produce milk and provided me with a nipple shield, in addition to giving me encouraging words. Overall, a delightful experience.

I had a positive experience at Winnie Palmer and would go there again for the next birth. I was there for two days of recovery after having an emergency c-section and I loved how the nurses kept coming into my room every couple hours (all day and all night) to check on me and the baby and to keep placing the baby into my arms for breastfeeding. The nurses were great at helping me, a first time mom, to learn how to position the baby properly and comfortably for breastfeeding. Some people might get annoyed at the nurses continually coming in every couple hours (even all night long) but personally I was so relieved that they kept doing that for me since I had just had surgery and therefore couldnt easily reach over to get my baby myself. Also I thought the food was pretty good and I liked how there was a Murphy bed for a guest.

If you have an option between Winnie and a different hospital, please go with the other hospital.If you are African American, please don’t go into Winnie Palmer alone. You may not make it out alive.Keep track of every poke and prode they do to your body. Record if you can.There may be times where they will come take blood draws for testing, lose that blood sample (or destroy it, who knows) and they will come back to take more samples, trying to convince you that they never took the first blood draw. This happened to me. Although it may seem minor, the principle of integrity was greatly compromised because the Winnie nurse who messed up wouldn’t admit to her mistake. It was more convenient for them to tell me that I was crazy.Lastly, have a lawyer on speed dial. At any point you wish to leave with your baby, you have the legal right to do so (provided that the baby is healthy of course). They will try to intimidate you and tell you that the insurance won’t pay if you leave against doctors orders, but screw that if it means walking out of there alive with your child.Editing review to add the following:This hospital is also bad for calling false alarms, resulting in your baby being born too early. They almost delivered my baby at 33 weeks because according to them, the baby failed the BPP exam. He wasn’t moving much but his heart tones were wonderful. I asked for second opinion because I wasn’t convinced that anything was wrong. The BPP was repeated and the baby passed with flying colors. One of the doctors later came to me and said baby was likely just sleeping as I had taken Benadryl the night prior. So y’all almost delivered my baby a whole month early because he was sleeping????Please advocate for yourselves ladies. It’s not being defiant. It’s not being non-compliant. YOU are the most important part of your healthcare team because only YOU know how you feel.

May the Lord Jesus Christ continue to keep His angels in this hospital. I pray blessings and favor upon the staff in this hospital. I pray that every patient feels the presence of God here. This hospital is the best in the world. I had my son here and i also had a difficult surgery here and everything went well..glory to God and the doctors and nurses He put here with the best heart and best in their profession! Much love to everyone that works here and is a patient here.

I would not take my dog to this place, there ability to deliver a baby was disgusting, there were only a nurse and Dr and could not do the job without me helping and never asked for another nurse for help. The nurse took 2 hours after delivery before we even got a weight and before we left 2 days later they weighed our daughter again and never told us what the weight even was, also we never received any discharge papers or any kind of paperwork at all except stuff about covid. If I would have known how this place was and the lack of communication I would have definitely went to Lake Nona.

I wish I would have wrote my nurses who took care of me through being induced to giving birth. This was August of 2019 and it was the best experience ever because of course I was meeting my little one for the first time but also the food was amazing and I felt at home. The lactation consultant came in and helped. It was just an amazing life changing experience and I healed really well no complications with my babies delivery. I don’t know if anyone else felt like this but I didn’t wanna leave the hospital 😭🤧

I gave birth 4 times there and I had pretty much bad experience there😩

Thank you to the surgery team that got me in within hours of me showing up via transfer to emergency surgery. The care was extremely wonderful and they treated me with great care. I was so scared and I was unsure of my outcomes. I appreciate everything you guys did. Thank you!

Will share more with photos soon. Need sleep

AMAZING hospital!!!!!!!!Everyone was phenomenal from start to finish. The care that my baby and I received, I couldn’t of wished for more! Very pleased with how my rooms were extremely clean. I cannot express enough how happy I was I chose Winnie and if we have anymore children, we will be delivering at Winnie no questions asked.Thank you again to the staff who goes above and beyond for you and your baby’s needs!!!!

Each staff member that I came into contact at Winnie Palmer was very courteous and attentive. After having my baby girl, I felt well cared for and confident that we were receiving the best care possible. My visitors were also treated amazingly. No doubt Winnie Palmer is my hospital of choice.

I cannot say enough good things about this hospital. From the transport team to everyone involved in his care, there was just so much kindness, compassion, and empathy. We were treated as part of the family every step of the way. Their knowledge, confidence, and abilities were beyond my expectations and put the whole family at ease. They have thought about everything from the breast milk bank that handles the milk and freezes/thaws as needed to the free meal tray for the parent to the hotel-like NICU rooms that you can stay with the baby— they have thought of everything. We are forever grateful for this hospital!

Worst experience after delivering my baby via planned C-Section. The nurses think they have medical degrees and go against drs and pediatrician orders. Find another hospital.

I just delivered our second baby at Winnie Palmer last week and had an amazing experience. All of the doctors and nurses that treated me were kind, respectful, and knowledgeable. My epidural took 6 minutes start to finish. The doctors were super nice. I had an issue with my first delivery and the doctors were all aware and made sure they took the proper precautions to be prepared in case it happened again. My husband appreciated the murphy bed in the recovery room.

I had surgery at the Orlando health, they really care, the facility was clean the staff was wonderful. I just wish the doctor could have come out and speak w/ my husband in person, I guess it was because of CoVID. After surgery my husband of couldnt remember what the Surgeon said? .. .LOL.. The nurses was great. Thank you.

This was my second time using Winnie Palmer for childbirth and both times were amazing experiences! They did everything to keep me comfortable and safe! Thank you all!

One of the best hospital I have been! The nurses and staff are caring and kind! This hospital is also peaceful and clean! Thank you for taking good care of me! I have the best Doctors!

Baby was born just fine. The rating issue to actions of the Baby Mother floor nurse Andi.Andi was present in the room when the pediatrician stated that a 12 hour release was approved. We under no uncertain terms stated to Andi that we wanted to leave at the 12 hour mark per the doctor.Andi decided she practiced medicine and we were subject to Andi’s non-existent medical degree and she felt a 24 hour release was needed.At the 11.5 and 12 hours we let her again know our desire to leave. At 12.5 hour we let Andi know we would be leaving in 30 minutes. Which she ignored until we arrived at the front desk.Andi then lost her mind and stated we were told 24 hours (curious why we’re getting yelled at for a doctors decision). We then told her we were leaving at 12 per the doctors decision she was delaying it. She then stated my wife was “a miserable person” for following the Winnie Palmer’s pediatricians medical advice to leave at 12 hours.This advice was also echo’ed by the phlebotomist, lactation consultants, social worker, etc.Everyone but Nurse Andi, who has no authority to make a medical decision, came to the same conclusion.So don’t let Winnie Palmer fool you. It’s not a nice place to have a child. It’s a thin veneer of looking fancy with highly poor nursing staff.Other issues. Mec covered sheets, sewing needles found in reclining chair, unclean bathroom in mother/baby. I understand it’s peak delta when we were there but it doesn’t excuse not washing sheets.W. Palmer social media staff. I have spoken directly to the charge nurse. As no changes were made by this egregious behavior, you earned the rating. We gave you a month to make the proper decision.

So extremely disappointed in this hospital.I went there tonight for an injection to help mature my babys lungs due to being scheduled for early delivery and Im sitting in the Triage room waiting to be called back when this man comes and sits down next to me (there are ample seats elsewhere). Hes maskless and eating/drinking/talking while in a room filled with pregnant women and not a single staff member says anything to him.Winnie better have great liability coverage since they seem to want to expose their pregnant and vulnerable patients to COVID.So disgusted.

I am very happy with the experience at Winnie Palmer for my first birth. I had a induced normal delivery because my water broke early and went into labor for around 36 hours. The nurses took very good care of me and the baby.The doctors are very experienced and took the right decisions during my delivery and postpartum. The food was really good too!

I was admitted due to many pregnancy complications including my blood pressure. Although, things were stable for a short time the doctors and staff caught the sudden decline just in time and saved my life. An emergency c-section was performed very successfully. In the operating room being absolutely terrified, all the staff were very aware and remained professional and made me very calm and comfortable for the procedure. Due to FGR my son was too small to be placed in the NICU with a tube but everything possible was done for him and he was made very comfortable in mine and his fathers arms before he passed. The amount of compassion and professional care I was shown by ALL staff in this hospital was absolutely amazing! If it wasnt for them and my family, I honestly do not know where i would be. They gave me so many free of charge resources before discharge to assist in the grieving process and they continue to follow up with my health and provide more needed resources on a regular basis. They have ALWAYS been very on top of things and we couldnt possibly be any more thankful. Also, the food the kitchen staff provided was always so yummy! My guests were always very well taken care of right along with me. Thank you everyone at Winnie Palmer, you are AWESOME !❤

Everything was simple and my nerves were at ease during our entire delivery and recovery with our first child! Loved all the nurses and doctors! Truly a blessing to deliver here

Everyone from the Doctors, Nurses, and Administrative personnel we encountered at Winnie Palmer Hospital were awesome. The Doctors and Nurses were all friendly and knowledgeable and experienced. Questions that my husband and I had were all answered immediately and professionally by everyone. Nutrition (personnel delivering food to the room) were all courteous even the person taking the food order, via phone, were courteous. My room was cleaned daily, my drinking water was replenished without asking....everyone was very attentive. This is only the third time in my life that I’ve stayed consecutive nights at a hospital and this was truly the best experience I’ve ever had. I took the drive from Ormond Beach to Orlando to ensure we delivered our daughter at the much talked about Winnie Palmer Hospital and I’m so glad it worked out the way we wanted.Thank you all (Winnie Palmer Hospital/Orlando Health) so much for a great experience and keep up the awesome job!

I was scheduled for a minor procedure under anesthesia at the Orlando Health Winnie Palmer Hospital with Dr. Jessica Vaught. The entire experience from the beginning to the end was very positive and upbeat. I was very happy with Dr. Vaught and her professionalism. The procedure went very smoothly with no major issues of any kind. I can highly recommend getting medical care at this facility. God bless you all...

This was my first time there and my experience there was wonderful. For surgery, each member of the team such as the nurses, supporters for the nurses, my Doctor, and all the anesthesiologist team were kind and knowledgeable, and professional in their field of work. Each member made me feel safe, and comfortable for my procedure. I highly recommend anyone to go there.

The service was excellent it made my surgery better than I thought and I am healing rapidly.

I had the best experience and care. The staff was amazing, caring and kind. The facility was clean and made sure that patients were clean before surgery to prevent chances of infections. I cant say enough great things about this place. I highly recommend this place. Keep up the great work!

After staying here for a month and delivering my baby girl at 27 weeks each and EVERY nurse and doctor treated me with the upmost care. We were on a first name basis and would have conversations about not only my care but about life. They made me feel at home and always made sure I was taken care of every minute I was there. I continue to visit daily as my daughter will be in the NICU for several weeks and her nurses are absolutely amazing they treat her as if she was there own. I can hear them talking to the other babies while I’m visiting and it’s truly amazing the love and care they have for each and every baby. I will deliver any future children here for sure.

Great customer service. Very professional. Food was great. I experience no issues. Very clean. Staff very polite and calm.

Everyone was such an angel and took great care of me. the nurses and doctors are top notch, as well as the entire staff.

I won’t be delivering for a few more days but I wanted to give a shout out to the staff at the OB/GYN clinic at 21 Columbia St, Suite 100 since their Google page is hard to find.Dr. Arroyo has been amazing so far. The front desk workers Lourdes and Zahira are so professional and caring, that it almost felt like they were family. From the moment I came to this clinic, frustrated from transitioning from a Military hospital to Civilian and not knowing where to get started, Lourdes made sure I started getting the proper care I needed. Eternally grateful for the workers here. Thank you for making my first pregnancy easy. I can’t wait for my experience at the bigger hospital, im sure it’ll be just as great!

This was the best experience I ever could have asked for. I had my first child here on the 4th of July and I’ve never had such good medical care in my life. The staff is respectful and willing to meet your every request. The nurses are very knowledgeable and answer every question without making you feel bad. They genuinely care about you and your baby, and will even come to check in when you’re on a different floor. The food was good and you could order whatever you wanted whenever you wanted. There was no set “meal time”. The Murphy bed for the partner in the rooms was surprisingly comfortable. My only advice is to bring your own pillow and towels, the ones provided are not terribly comfortable.Thank you to all of the doctors and nurses that took care of us while we stayed there!

There are no words to precisely describe how tremendously grateful I am to have been cared for by the entire staff at Winnie Palmer hospital. Everyone was so very friendly and attentive but mostly caring enough to provide me not only peace of mind but comfort knowing I was in great hands! I cant thank everyone who attended to me enough for their wonderful care & bedside manner. Im so relieved & thankful to be an Orlando Health patient!

Had my baby here in January 2019 and I had incredible nurses who I felt so embraced and cared for I decided to try nursing school. Now I’m heading to Nursing 3 and I will be a nurse next year. I cried when saying goodbye to one special nurse who unfortunately I don’t recall her name anymore. But I remember her face and I’ll never forget all you did for me and how much you were there for me in all the things I needed (not only pain or physical problems but emotionally too!) I even gave you a gift as a thank you for being so loving and sweet. My anesthesiologist was a nurse CRNA and he was the best person ever, a true angel who crossed my pathway. Thank you for taking my first picture with my son and husband and for caring for me as I was your own family. Loved my time here! The food was delicious too and I was cared for so nicely, I will be back for baby 2 🥰

I came here many years ago because I was 18 weeks pregnant with twins and bleeding out of nowhere. So I thought I came to the right place and boy was I wrong. My cervix was about 3 cm dilated so the DOCTOR SUGGESTED I Have an abortion!! How heart breaking!! I instead went to another hospital and they saved one of my twins by putting in a cerclage in my cervix.Avent health saved my baby life. I would never go here ever in my life.

My wife, Raegan, recently delivered at Winnie Palmer.. Our whole experience was AMAZING! L&D nurses, Tatiana and Lauren took the best care of her and treated her like she was family, Tatiana even took the time to personally speak to my MIL when a concern popped up to put her mind at ease since she couldn’t be there because of visitor policy. There seriously isn’t something bad to say. Also, our two nurses on the mother and baby floor, Savannah and Mckenzie, were out standing. They treated us with the best care and made sure we felt confident being first time parents. So sweet and we never felt like a bother to them! If we could have all the same nurses for our next baby we would choose the 4 of them! Highlyyyyy recommend Winnie! You can’t go wrong.

Dont believe the five-star reviews-- theyre all fake accounts. They injected my wife with the wrong medications, went horribly wrong on the epidural and she had a life-threatening emergency before going into having a c-section. They drug test everyone without consent here and send in a very rude CPS officer to your hospital recovery room and start an investigation on you. They will test babys meconium which shows everything during the whole pregnancy, so dont go here if you ever took CBD during your pregnancy or any other drugs whatsoever unless you want a several months to years long DCF investigation on you.

We couldnt have felt better taken care of at Winnie. From the triage nurses (who visited our little one after her birth and brought her gifts!) to L&D to postpartum support, we couldnt have asked for a better experience. Food was also A+. We didnt want to leave! Thank you so much!

I had breast reduction surgery. When I got there, my nurse, Celeste, was incredible. She helped me get ready. She made sure I was warm and comfortable. She explained everything easily. Her bedside manner was impeccable. Dr. Beidas gave me all information and had a relaxed bedside manner. Dr. Kwan was overly nice and worked hard to keep me comfortable. Another wonderful nurse Gladys helped me also after surgery. My transporter, Christine, was happy and talkative and made my leaving the hospital perfect. I give this hospital and staff a 10 out of 10. I dont think Ill ever go somewhere else.

Being in medical myself and quitting my job in fear of giving someone covid and being a firefighter also. I moved out of state growing up in Florida my whole life. And moving away from family with a nephew whos girlfriend had a premiere baby and several heart surgeries. Practically living at the hospital. Stress from day to is she gonna make it. Ive done my work cause I love it. And to hear my nephews baby laid in vomit and hadnt been changed is disgusting. Theres no excuse. Dealing with life is rewarding but taking advantage and walking away from a helpless baby is heart breaking. KARMA is a totally real life thing and GOD really is watching. How about better backgrounding whos working for this hospital. No excuses.

The hospital was great! The biggest problem with dealing with Orlando Health is having to go through a call center to get everything coordinated with the doctors involved in setting up my surgery. It was almost rescheduled due to difficulties getting information passed on to the doctors offices! It was VERY stressful on me...

Dr Shimp is amazing! Everything went smoothly and my wife was able to leave the same day with minimal pain. Her team goes out of their way to Make sure your taken care of as well. Would recommend her to everyone! Thank you so much!

Regrettably, I have to change my rating based on my most recent experience. My prior rating of 5 stars from my first birth at this hospital has been badly overshadowed by my latest experience.This visit was my second birth at Winnie Palmer. Unfortunately the difference between my first birth experience and this one was quite stark. My first was absolutely wonderful, staff was attentive and timely with all steps of the process often anticipating needs before I even thought to ask. I even had a care package in my post partum suite from my first delivery with self-care items for mom and a cute onesie and burp cloth for baby. This time, I was encouraged to come in a day early for my scheduled induction as there were beds available. However, I feel the decision to pull my appointment forward to fill beds was at the detriment of my overall care and experience. The labor and delivery floor I was on was understaffed for the demand, so there should never have been an attempt to pull in more patients. There were hours during the night that there were no anesthesiology staff and no doctors available and there were no apparent attempts made to call in more staff to assure continuity of care for patients on the floor while ALL of the doctors were tied up for hours during back to back c-sections. I can only speak for my experience, but I can say that the decision to manage a very busy night without calling in more help, lead to a more painful and stressful experience for me as a patient that was completely avoidable. I requested an epidural and was unable to get one for nearly 3 hours due to staff being in the OR so I had to wait for the 7 AM shift change to get an epidural. Then when I did get it, the initial dose was so high that I was completely numb from my lower ribs down for nearly the entire day. Even after repeated requests to turn off the continued doses of medication it was left on, which resulted in dangerously low blood pressure drops among other very disconcerting side effects. When anesthesiology did finally turn it off, it took nearly 2 hours to regain any feeling at all and I was unable to feel contractions or pressure which meant I couldnt tell the care team when I could feel pressure indicating any progress in dilation. I dont blame the staff really. They did the best they could with the people they had on hand. However, the level of service fell very short of the bar that had been set on my prior visit. You could tell everyone was aware the situation was bad, but there seemed to be a mentality of, this is all we can do, so sorry. Such an overarching theme is not set by the care or supervision of one floor, but comes from the top. Winnie Palmer is capable of better. I have seen it. Im not sure if its budgeting concerns that changed the level of staff available? It was glaringly obvious that there were no midwives on the floor, where before that was all I saw beyond nurses until a resident took over at push time. I noticed many things that appeared procedurally different, and the only thing that would make sense for the changes I observed and experienced, was cost cutting. Which is very disappointing and made for a very stressful stay. I opted to push for early discharge at 24 hours post birth rather than stay for continued aftercare due to the differences in care. There used to be a rule that protected bonding time during set hours of the night so that staff would give the new mom and baby a break, but that was not the case anymore. The cards advertising the do not disturb hours are gone, and staff, including cleaners, were coming in at all hours. If someone were a first time mom delivering here, they may not notice. Especially if they had low expectations from the norm of hospital care. However, since I have seen Winnie on their A game previously, it was crushing really to have this follow up experience. The highlight of my stay was when Sarah, my labor nurse, went out of her way to make sure I got a fruit tray that nutrition failed to deliver. She picked it up herself and brought it to my new floor.

I’ve never had such an amazing experience as a patient at a hospital before, even dad being a guest agreed the level of care we received was impeccable. From the moment we got to triage to the moment we left every single encounter with staff was so pleasant. Everyone involved in my care were so helpful and went above and beyond for me, my child and dad. Being a first time mom you don’t know really what to expect but I was talked through each process, or shown how to do things I’ve never done before (like swaddle baby, set up and install a car seat, etc,). It truly meant a lot to me that my OB Dr. Natasha Spencer made sure she could be there and be the one to do my c section, to me that’s going above and beyond for your patient and that meant so much to me. I couldn’t be happier to have delivered and Winnie, to have Dr. Spencer as my physician and for the nursing staff that took care of me during my entire stay. I can’t wait to deliver my future babies here!

Only bad thing about this place is they let people like Rania Dewitte work here!!!! Smh

Everyone was the best!! I would highly recommend Winnie Palmer Hospital! Very caRing staff!!!!!

I had the most amazing experience the day of my procedure, from checking in and registration to checking out in PACU everybody that played a part in taking care of me really did make every effort to make me feel as comfortable as possible, whether that be nervous about the procedure, pain regarding the procedure, as well as education pre-and post procedure that was easily explained and easy to follow. I was taking care of extremely well and everyone in the team that was part of my Journey was informative, professional, caring, and overall made me feel like I was the only person being taken care of at that time.

If I could give zero stars I would!!My csection scar is infected bc of themI explained to them my incision was leaking yellow discharge area was red on my second day and my wound was not properly shut but NOW 7 days later it’s confirmed it’s infected when I keep telling them it was I kept getting told everything was normalThe nurses gave me my medication multiple times in her hand while gloved bc she said she didn’t have a medicine cup (in her glove after she’s touched her cart computer etcMy food was delivered from the kitchen unwrapped/uncovered 3x when all items should of been coveredThe doctors put a dirty dressing back on my fresh csection scar after I told him if was infectedI got upset and asked him to change itSo now I’m 7 days post/op and my csection scar is still open and infected while I have a new set of twins that I can’t even enjoy them because I’m in so much pain.

I just delivered 5/10 and despise these reviews they were awesome. All of my nurses, were great & when ever i needed anything they were there to help or get whatever it was that i needed. I delivered both of my kids here(4yrs apart) & each time was great no issues!

The care and treatment I received for both my babies is wonderful. The team took good care of me before and afterwards, and my doctor is amazing!

Took almost two hours after arriving and telling them water broke to even get into the ER, once we got into the ER it’s now been over 5 hours since arrival 7 hours since water breaking. Still sitting in the ER no news, no updates, kept completely in the dark about everything going on. The whole experience has been terrible so far 10/10 would recommend going anywhere else.

Hands down the best care I have ever received, I couldnt imagine a better place to welcome my first baby, The Nurses and Drs were all very attentive and kept me informed throughout the entire stay. There was a bed there for my husband and he was treated very well during our stay.when taking walks every employee we encountered greeted and congratulated us on our new baby. 100% top of the line hospital

I had a hysterectomy a couple of days ago. Nurses were awesome! They were very professional, compassionate and thoroughly explained everything to me before and after surgery. Dr. Christopher Bryant is a great surgeon with a wonderful bedside manner. Overall, my experience was positive and I feel great.

I have been in 3 different hospitals and they does they job, but with Orlando Health they went beyond of the care, everything was great, the nurses very nice and professional

Beyond impressed and satisfied with the care and treatment I received at the Winnie Palmer triage/urgent care. Dr. Van-Campbell, Danette RN, and Dr Eason gave me the best level care possible throughout a very scary situation. I’m so grateful to have them treat me. They were quick, compassionate, and thorough. Thank you all again so much, God bless❤️I have also had a robotic myomectomy here in the past year with Dr Vaught received the same excellent level of care. Beyond impressed with the whole hospital staff as a whole. Please if you have any women’s health issue please see the providers at Winnie Palmer!!

I had my baby Feb 2019 and I was so blessed to have the best doctors and best nurses to help me. My doctor couldn’t make it so I had another doctor. My experience was so good and I totally recommend Winnie Palmer. The nurses were so helpful and always there for me.

Awesome place for your medical care...Dr.Schimp and her staff omg they kill me with niceness phenomenal staff who knows what they were about...kudos to the lead Nurse on duty.Eileen discharge nurse omg she keep me well informed and updated on whats gonna happen next the CNA who assisted me she was so knowledgeable and professional I thought she was a nurse I would recommend this hospital to anyone anytime the environment was fresh and clean...you could see staff washing hands so often and sanitizing the areas and their hands my care was top nosh....I love u and your team Dr.Schimp...oh anesthesia Doctor was very nice and make me feel confident that he knows what he is doing and I will be ok...great team of people.... please choose Orlando Health for all your medical care...

Reducing the number of visitors allowed for an expecting mother to be extra cautious is a joke.We were told Winnie Palmer was only testing the mother for COVID and not the guests. Why not start with administering COVID tests to the two guests? That seems like a very reasonable place to start (and honestly foolish to not have been doing this the entire time). Why not force the guests not to leave the hospital during the patients stay?We have spent thousands between the birth and a doula and now were stuck throwing away money because Winnie Palmers leadership went from 0 IQ (not testing guests for COVID) to 0 EQ (not thinking of the toll it puts on expecting mothers/families).

Best Women’s hospital ever! I love coming here because I’m always treated kindly, and respectfully. The nurses are amazing they truly care for you and try to make you feel as comfortable as possible. I highly recommend this hospital.

I had my first child a year ago. I went to Winnie 1/28/2020 and the doctor checked me and sent me home being I was 2cm. I woke up the next morning feeling pain, I stayed up for hours and home remembering she said I could be at 2cm for days sometimes weeks, which is common. I finally decided to go to the hospital after hours of what felt like active labor pain.As I stepped in the hospital I stopped at the entrance to allow the pain to pass and then stopping a few feet more at the reception desk to allow another. The reception said looks like your having contractions, that was about 2mins. I gave her my information and she sent me to sit in the waiting. It didnt take too long for someone to come and take me to the room for an assessment.The 1st nurse checked me and said Your 8cm. Looks like you did the hard part at home. Thats excellent, were going to check you in now. I was excited, shocked, scared and a bit mentally unprepared at this point. Its funny how you picture the day you give birth and what the day actually is, well thats not it. I was brought up stairs and immediately after being rolled out the elevator my water broke.The water break sent me into panic, everything just was happening too fast for me to grasp. As they transfered me to the bed in my delivery room I joked I guess its too late to have an epidural huh. My hubby smiled at me, the delivery nurse said No, you can still get one. I looked at her surprised and said But Im 8cm and my water just broke. She replied You can actually can get one as long as you can sit for it. But if you wanted to get one youd have to get it now.Being a first time mom who just thought shed have more time and was scared I said yes. Honestly, I wasnt thinking straight and trusted the medical team around me because I thought they were truly there for me. And thats where my biggest regret starts. I sat uncomfortably for them to put the needle in, the whole process of signing the papers for it and them placing the needle took about 20mins. As soon as the needle went in I only had 1 question how long until it kicks in? Nurse: It will only be a few minutes I looked at her and said I need to push. She asked if I was sure and I said yes.She proceeded to check me and realized I was now 10cm she got the doctor and I started to push. The epidural didnt have time to kick in, with 5 quick pushes my baby girl was out. The labor was easy but stitches were the worst and the nurse was confused as she said I shouldnt be feeling anything. They gave me a shot directly down my lady parts to try to help with the pain so they could continue stitching. As soon as they were done they gave me a pill and helped me stand so I could wash up and go to my room. The nurse looked at me and said in a joking manner next time you should come earlier. I didnt laugh, I was just happy to go to my room.As I was in my room the nurses and sometimes doctors came and checked on my and the baby. Every visit they would try to give me painkillers but I would refused them as I wasnt one to take medication and I was able to manage the pain.Three things I realized at home. I never needed the epidural, i spoke to my aunt whos also a nurse and she and all my family were disgusted that they even offered it to me as an option but as she said Its the money for them, its $5000 just for the epidural alone. I was disappointed not just about how much that was and why they would give it to me but more so because it didnt help and now i have back pain with the little to no work.The 2nd thing is that no one asked me what I wanted to do with my placenta, they just took it and did what, I dont know.The 3rd thing, I never got back my doctor visits card that has all my babies length, check up dates, etc. They still dont know what happened to it, that was suppose to be a keepsake for myself and my baby.The nurses were overall very nice, I still feel robbed of the experience, apart of myself and my records. The hospital is business and money first.

Wonderful clean facility. Every single staff member encountered was pleasant, kind and genuinely concerned about overall health and well being. I was scheduled for an early morning surgery. I was very nervous and anxious. They recognized that and took very good care of me which in turn calmed my nerves.

My wife and I chose Winnie Palmer for our baby’s birth. It was a great decision. The level of service, professionalism, and care is unmatched. We were very pleased with everything. The staff are amazing. We arrived June 9th and left June 11th. In the birthing room our RN Missy and anesthetist Bernadette went above and beyond to help my wife with the delivery. Missy even visited us upstairs during her break the next day to see our baby. On the 7th floor nursery we felt welcomed by Anna, Savannah, and Melissa in our room. They always made sure we were always taken care of. The pediatrician Dr Christina checked on our baby multiple times and answered any questions we had. For a short stay the staff treated my wife, baby, and I like family. We will definitely consider Winnie Palmer for our future births and will recommend them to our family and friends.

I had the most amazing experience at this hospital. I had visited two times prior because I thought I was going into labor, but I wasnt yet fully dilated nor did my water break. I finally went after having my membrane swept by my OB and it was go time. Everyone was incredibly helpful and made things very smooth. From the moment I walked in and notified the security that my water had broken, he followed me all the way through because it was beneficial to me and my baby in case something were to have happened between the front of the hospital to triage. I was admitted and waited and people were very understanding throughout my entire process because of things that were going on in my personal life. Everyone was very cooperative and helped me. They asked me questions to make sure I felt okay. It took some time to finally go up to delivery and finally get my c-section done. The anesthesiologist made me feel incredibly comfortable the whole way through. He kept making sure I was doing well while I was under and my baby was being taken out of me. All the nurses and doctors spoke with me in private and made sure to ask me any personal questions in case I felt unsafe. I laughed the whole way through and so did all the staff members. I loved feeling the way I did because everyone kept an eye on me the entire time I was there. Once my baby was born, they still kept an eye on me and my newborn. I had the best time, even though we were checked on every two hours, I felt safe and secured. In those moments, I didnt care about undressing in front of the staff because they had been doing this for so many years, they were there to help me get better. They even asked me if I wanted to stay an extra day (thinking about it now, I wish I wouldve stayed an extra day because I would have been all alone for a few hours before my family came to pick me up). I wish I could remember everyones names that were there to help me because I would love to thank them individually. I will definitely come back and stay with them in case of another pregnancy in the future.

OMG!!! From the beginning to the end the staff was amazing. Caring for their patients is something that I experienced from EVERYBODY... Literally everyone! No one goes unnoticed during my time of care. Special shout-out to Ms. Joy thank you for being so kind and warm hearted. You are such a beautiful human and thank you for your service. 💕

Our daughter was born on June 1st, a week early while we were on VACATION (we couldnt miss out on the FPEA Homeschool Florida convention)! At 12:00AM, on the morning we were supposed to check out of our hotel and head home, my water broke and we headed to the hospital to check to see if I was in labor. I will never fully be able to describe or put into words how wonderful Emmas delivery was at the Orlando Health Winnie Palmer Hospital for Women & Babies. The care and attention to detail that their staff, nurses, and doctors give, are unparalleled to anything I have ever seen or experienced. Thank you to all the staff that helped me deliver our sweet girl safely into this world!

I had surgery here and had a great experience. The nurses were attentive and caring. I thought my room was comfortable and the food was really good.

Excellent health staff. Before becoming professionals, they are extraordinary human beings. So grateful my mom was in the best hands. Thanks Orlando Health

I went in for surgery and was so so so nervous. I was shaking and very nauseas. Everyone from check in to the discharging nurses took such excellent care of me. My nurses Meg and Maria (I had a few others but didnt get their names) were fantastic and helped calm me down and put my mind at ease. The anesthesia team Dr. Harrison were amazing he didnt even have me count down. All I remember was waking up in recovery. I got VIP treatment with some excellent Medical staff they even had my pain medication script transferred from the pharmacy in my chart to Arnold Palmer and it was delivered over to Winne Palmer So I i didnt have to go home without any. Lets not forget Dr. Davila who was tired my surgery was the latest slot. He still came in and talked with me. They were all amazing and took such amazing care of me and for that I am so grateful 🙏

I delivered my 3rd child this month Nov 12th and I absolutely love them! I was there previously with my last pregnancy and will not go anywhere else to deliver my babies! From the security guards the front desk to all the nurses and lovely doctors all are a pleasure! Thank you for making my birth an easy and wonderful experience for me and my babies. The food was great along with the care! The rooms are spacious and very comfortable. Thank you Winnie Palmer and all the staff for the great job that you do!

Amazing staff. My doctor Dr. Eileen Farwick was fenomenal. The nurses from beginning to end were all attentive, respectful and knowledgeable. I can’t say enough of this hospital, wow!

I’ve literally never experienced something so horrible in my life. They did nothing. I mean I sat in a room and didn’t speak to ANYONE for almost 3 hours. They said they were going to come back and do an ekg again and this and that. Never did. They only did something when I finally stepped outside and said “hey are we ever gonna speak to anyone again” then they 5 minutes later got our discharge paperwork. Just like that. They didn’t even follow through with anything they said. I WILL NOT AND I DO NOT RECOMMEND DELIVERING A BABY HERE. They’re more clueless than I thought.

The best hospital! My wife received so much genuine care in the middle of the pandemic from Dr. Chudgar and the entire staff. My wife had a C section, and the staff from operating room were all amazing! The reception and the check in process were a bit rough due to change of systems. But, everything else was great. Nurses cared so much for the newborn and the mother. During our stay, all nurses from the 6th (our room was 6206) floor came by to check on the well being, changed diapers, and extended strong support. Despite many difficulties, all nurses (definitely Deborah, the lactation specialist) were very patient and addressed all questions. Many of them have their own children, we found out. Perhaps, that was one of the reasons they took such a great care of our newborn son. Thank you, Winnie Palmer and Dr. Chudgar. All the blessings to you! P.S. our delivery was on 4/25. Sorry for the late submission. I am still catching up on sleep.

Excelente and beautiful experience to be at Winnie palmer hospital

This hospital was amazing! I had outpatient surgery. I checked in at 6:30 AM and was home by 2 PM. All of the nurses, nurses’ assistants and doctors were incredible. They were very kind and it was evident that they were also very skillful and confident. They prioritized me as an individual and made me very comfortable. The staff and the facilities were just AWESOME!

There aren’t enough words to describe the incredible attention and care that is given at this hospital. We were there for a scheduled c section and from the second we got there we had an army of nurses and doctors around us to help. They were the nicest group of women I’ve ever dealt with. Thank you for bringing our baby into the world safely and lovingly.

I’ve been to Winnie twice for surgery with Dr. Vaught. Both experiences have been beyond amazing. I’m so appreciative of every single person at Winnie. From the moment we pull up to valet until we leave, every person genuinely cares for you. Thank you, Winnie Palmer!

I had both of my daughters at Winnie and I had a great experience both times! This hospital is definitely better then Advent-health Winter park who treated me poorly when I was 17 weeks pregnant. So glad I switched hospitals! I will have all my baby’s at Winnie Palmer! Rooms are great // food is great. The BEST part of my experience was working with my lactation nurse Diane! She is a wonderful lady and deserve a raise! I would recommend her to all moms! Me and my husband absolutely loved her.

Can’t say enough about how wonderful this hospital and staff are! 19 weeks pregnant and had to get an emergency cerclage. Stayed overnight on Christmas (of all days) and had procedure the next day. Everyone was so nice, incredibly knowledgeable, and made my husband and I feel so comfortable. The hospital is so clean and not to mention the food is the best hospital food we have ever had! The procedure went wonderful and now I am on the road to recovery. The staff truly are a notch above the rest. We live almost 2 hours away but if I have to be induced I will be delivering our baby girl here! Go here mommas! You won’t be disappointed!

I was between a 3 and 4, but due to the excellent caring nature of the staff I decided to round up. Admission and discharge take a long time. Our discharge took over seven hours. We would had stayed an additional night had we known it would take as long as it did. Aside from that, everyone was very kind, caring, and friendly. I was induced and had five different nurses during that night/morning period of labor. This did not bother me or affect my care, but might be a no-go for some.

I was the birthing partner for someone who experienced the loss of their child at this hospital. All I will say on here is that there were multiple instances where compassion, and concern for mental health, were seriously lacking in her post partum care. It was horrifying and upsetting and as a hospital built for women and babys they should be prepared to care for all that comes with that. The uglier sides of pregnancy, like loss and mental health needs, should not be ignored in this day and age.