I have had several massages here and I always love it! It is a great price too! The only reason for less than 5 stars is for my last visit. I had a prenatal massage on December 31st. Sally was my massage artist. She was very good, but talked very loudly the entire time. I came to relax and have a calming experience, and unfortunately it was not an excellent experience. I am hoping in the future this will not be the case, but I definitely will be returning because overall I do really enjoy this place!

I needed a relaxing message and Stephane did just that. She was professional, committed the policy with mask and did a fabulous job. I would highly recommend her as you message therapist.

I love Zen Massage! I’ve been a few times now and will definitely stay going regularly. I’ve always had a different therapist each time and just had Sally this last time. She is an absolute doll! Very friendly, and very good at what she does! Her deep tissue was one of the best I’ve ever had. I feel SO much better than when I walked in! If I could give more stars, I would!

I had an initial poor experience with a fairly new therapist, but the owner was quick to respond to my concern and make it right. For me, the quality of a company isnt about whether or not there are issues, its how the issues are handled. The owner, David, was quick to reach out and work to make everything right. At this point Ill concur with the other reviews of Zen and highly recommend. No matter what, they will take care of you!

Great prices and service

Had my first massage here today after reading all the rave reviews! I was not disappointed! I’m in my second trimester of pregnancy and needed a prenatal massage badly! The appointment process is very simple, request the times you would like via their website and someone will reach out to you to confirm!Fast forward to today, I showed up a few minutes early to fill out the paperwork and then I was met by happy and bubbly Sally! She is the sweetest massage therapist! She provided friendly conversation but also let me relax and I pretty much fell asleep by the end! Her hands have magic in them! I felt like a new person by the end of the massage! I was happy and baby was happy! Definitely coming back on a monthly basis! Highly recommend Sally if she is available but I think everyone here is pretty great! I got my husband to make an appointment for a deep tissue on Friday since he needs a massage as well!One of my favorite things about this place is that it doesn’t require you to have a membership or sign any contracts like most massage places and the rates are amazing!

I have had massages at many different places in KC, and lots of different therapists. Kacie is in a league of her own. By far the best massage I’ve ever had, and it’s not even close. I will never go anywhere else. Book with her and I promise you won’t be disappointed. New owner is awesome too- great place, would recommend to anyone!!!!!

So have attempted to have a couples massage many times here. About three years ago it snowed, not even that bad I might add and we drove out to the Zen in Overland Park and they just did not open that day and we were never called to let know. Then Attempted again in OVP last year they gave us the wrong date, then changed the time then called to state sorry we can only get one of you in. Figured we would try the Olathe location this time to see if was any better. Nope they called the day before and stated sorry we can only get one of you in. Its like they do not want customers to have a good experience. Go somewhere else where the value your business. : Response To Owner: and the other times Pre Covid that this has happened... Come on now....giving a half hearted response is worthless, this is three times this has happened not 1 but 3. Twice before Covid.

I had my first prenatal massage at Zen and it was wonderful! Kacie was my masseuse and she did a fabulous job. She listened carefully as I told her my problematic areas and she explained in detail how the massage would go before we got started. She used the perfect amount of pressure and took into consideration everything I had told her beforehand. I will definitely be going back!

I love this Zen Massage. Very clean! Always on time. Im sure there are many great therapists, but Kacie is my favorite! Best massage ever! I will be back.

Sent my husband for a massage. He specifically explained all he cared about was the knots in his back and shoulder area. The masseuse skipped over his concerns and left him feeling worse. No rectification was made and we paid for a massage that didnt help at all. I wont send him there again.

My therapist Kim was great. I explained the issues I was having, and she addressed them perfectly. The appointment process is easy. I really appreciate that that there are no membership requirements, and therefore, no sales pitches.

I have booked a massage with Kristen twice now. She does a fantastic job on working the areas that need the most attention. She is knowledgeable and its obvious that she is passionate about her job. I hope she is still available for future appointments. Id also like to add that Eva at the front desk was very friendly and said she would let me know personally when Kristen was available for an appt. That is good customer service.

This was my first time @ Zen but Ive had several professional massages before. This was by far my best experience. Sally did an absolutely fantastic job & I know Ill be returning soon!

I’m very glad the owner replied to my review, in fact he took away my ability to leave another review on my personal email account. I’d like to inform the consumers as well as the owner I have contacted the Kansas Environment and Health department about my concerns as it directly effects the consumers and their families. I am unable to comment on burglaries as the employee you forced to resign or myself have legitimate proof, that we shared with you and the authorities. Neither one of us were involved, and you not only accused and suspended her. But your forced her to resign after she gave you and the authorities geographical proof that she was no way involved, which you chose to ignore. As for this review, I am not breaking any laws. In fact I am voicing my experience as I am allowed to do under the First Amendment right. None of what I have said is false.I do plan to contact your corporate offices to explain to them the unsafe environment at the two locations you own as well as this exchange. I pray that your new location does not suffer as these have. If you have anything you’d like to add, you know how to contact me.

Very professional and peaceful place. Nice people

Sally is a freaking hidden gem. If you hit the Olathe location and are someone that enjoys a fantastic massage and some quality conversation, shes your lady. If you prefer a quiet atmosphere, she is perfectly accommodating to that as well. Shes full of life and experience and I always walk out feeling so much lighter. Go see her!

I walked into this place in immense pain. I hadnt been able to sleep through the night in weeks due to multiple places on my body hurting tremendously. However, Jess has magical, healing powers Im convinced. I walked out and did a little Irish jig! Definitely go here. Amazing prices and an amazing massage.

This is a good professional massage place. Nothing fancy about it, as in no spa experience. Just a massage. Almost everyone I’ve ever had there is very knowledgeable about massage- And the prices are great!

I have been going here for 5 years and absolutely love it. I have had a wide range of masseurs and masseuses and they are all phenomenal in their own ways. I know that I can count on feeling relaxed and my muscles relieved when I leave. The only complaint that I have is that the front desk people that I have encountered over the years have been consistently cold and unwelcoming. I know the quality of massage that I get every time for that reason, I continue to go back. However, the front desk people are the first people that you encounter as you walk in, and I believe that they should be trained to be friendlier and more welcoming or be held accountable to do so.

I enjoy my massage every time I go here. Stephanie and Kacie are both awesome! The staff are always professional and friendly. I highly recommend this business.

The front staff were very friendly both on the phone and in person. The therapist was friendly and professional, I told her where I hurt the most. She spent more time in those areas than the rest which was good and all. I would have given a 4th star if she didnt spend time just running her hands down the area she was working on and if my feet were not skipped.Sadly though the deep tissue portion is where this all went south, she did apply more pressure than a typical massage it just wasnt what Id expect from a deep tissue one. The previous one I had that therapist had me close to tears and I felt wonderful for several days afterwards. With this one I felt good for a few hours and then all the pain I had going in was back making me feel I kind of wasted $79.**Update**As of 1/29/20 I have yet to receive any connect from the manager or owner as I was told I would. If I dont receive any contact by Friday 1/31 Ill be dropping my rating to 2 stars.I do wish to stress doing so does not reflect the professionalism of the therapist or their skill, it is a reflection on the store location. The therapist was not bad or failed to do their job, but as I stated above it wasnt a great deep tissue massage.** New update**Neither the owner nor manager reached out to me about my review so because of this Ive reduced my rating to 2 stars because of their lack of follow through and promises.** New new update**I did get in contact with the owner, lack of initial communication was simply down to them not knowing who I was or how to contact me.After speaking with the owner, I explained what I remember from my previous deep tissue massage and what I had at Zen, and he felt that another therapist would be a better fit for my muscular build and what Im after.With everything said in the conversation Im bumping my rating to 4 stars.

Good massage for great price. One of the few couples massage places around. The therapist did not seemed super interested in us, but it was our 1st visit. We will go back!

I try to visit Zen once or twice a month for a tune up. Christina always does a great job, finding all the knots and working out the stress. I always come away totally relaxed and ready to face the world again. Highly recommended!

Great place! Ive been getting massages here for several years now. Never had a bad experience. Ive most recently started seeing Glen and hes very knowledgeable and knows what hes doing. I highly recommend him. The building is always very clean and well kept and the staff is friendly. Zero complaints.

The staff at Zen are always professional and pleasant! The rooms are clean with a relaxing environment. Great hours and we usually dont have trouble booking appointments!

Been going to ZEN Massage for years and wouldnt go anywhere else. Owen gives a fantastic deep tissue massage and has worked out numerous issues over time. I feel better than I have in years.

Ive never had a bad experience here. I love the ease of getting in quickly and the prices are never a surprise. Hot Stone is my favorite!

I like Zen massage. They are reasonably priced with nice staff. My only complaint with this location is the American Shaman CBD store next door that was playing crummy music so loud that it drowned out the music in my massage room. It ruins the experience for me. I will go to the other Zen massage location from now on.

This place is AMAZING!!! Great Price, Great Staff, OVERALL GREAT EXPERIENCE!!! Anytime we can, My lady and I go in for the couples massage. Every time we have went, we were not disappointed AT ALL!!! They listen intently to your needs, then follow through. From the beginning to end, your satisfaction is #1 to them. I am hooked on ZEN!!!

A very clean place and the people there are amazing.

Heather gave a great deep tissue massage. Highly recommend her.

This is something that I wish I had done years ago. This was my first ever massage. Ryan listened to where my pain was and past experiences...........nailed the much necessary areas, and now (the day after) I feel amazing. I definitely will recommend to friends and family the Zen Massage. Thank you so much for making it a wonderful experience during and following my treatment. Loren Goss

Everyone there, the two at the front desk and the massage therapist were very friendly and were genuinely glad to serve me. Very good experience.

Very professional staff and excellent massage for a fair price - without the nonsense that other salons charge. No membership and no frills. I dont need cucumber water and a steam room, so Im glad theres an option where I can skip all that and save $100 off the price of a massage.Highly recommend.

Tried to call to schedule and there was no answer. Answering clients phone calls is a pretty important part to a businesses success....I didn’t leave a voicemail because I would rather call somewhere else that I know I can easily get a hold of if I need to make/change an appointment or have questions.

Decent prices. Therapist was good. Not great.

A quiet haven! Stephanie is my go-to! She has a grounded, caring spirit. An excellent space for self-care.

I have had massages every 4 - 6 weeks for years and have had to change locations a few times when my favorite therapist leaves or I moved. Ive now been going to Zen Massage for about 4 years and although Ive got my favorite therapist (Ryan), Ive never had a massage there I didnt thoroughly enjoy. It is very professional, calming, clean, consistent, and extremely reasonably priced. I highly recommend this place!

Kacie is amazing. I went due to soreness in my forearms, wrists and hands from too much typing, but she found lots of other problem areas that needed work too. I felt so much better after seeing her.

Our second great experience at Zen Massage in Olathe! I would definitely recommend their couples massages as a fun, relaxing experience with your significant other. They are always so accommodating and make sure that you are comfortable throughout the duration of the massage. We will definitely be back again!

The atmosphere was really calming, and staff was kind. Amy D was absolutely amazing. I will be returning some day.

Dora was very insightful and made my first massage a great experience. Also got us in quickly on a busy day. Will definitely be going back!

My wife booked an appointment for me, and I arrived early to fill out paperwork per their instructions. The receptionist was friendly and thorough, and I had no wait, when my appointment time rolled around I was immediately brought to a room. I highly recommend Glen for relaxation and pressure work.

FABULOUS experience! My spouse and I did a deep tissue couples massage. It was a great experience for both of us: relaxing, soothing, and restorative.

Another great experience at Zen Olathe. Been going here a longtime, and always have great massages. Want to say, Kacie was magnificent, friendly, and made me totally relaxed. Great job Kacie, I will be back.Highly recommend Zen.

Oh, my. Becky is small but MIGHTY!!!. She gave me the best deep tissue massage. She found knots I didnt even know existed. She was thorough and has an amazing touch. I know I need to go more often and after my experience, I think Ill probably schedule a monthly massage.

Andy is amazing. He zeroed in on my pain source and was gracious about my dirty feet coming straight from work. He explained some proper stretches to help prevent worsening my issues. Everything was clean and professional.

I really enjoyed my massage at Zen Massage in Olathe. I like the convenient location and business hours, clean facility and most of all, the friendly staff and GREAT services. I received a massage from Glenn, who is very knowledgeable about sports recovery and tension/stress relief, he also showed me some exercises that I can do at home as a bonus! I would definitely recommend Zen to all my friends.

I had a great massage at Zens but I believe the ladies that greet you as you come in and as you leave could be a lot friendlier. Also i called a couple of weeks ago to inquire if you had a room that could be used for an Essential Oil class. I was told that someone would get back with me but no one did. Whether you have a room or not, it is good customer service to at least respond. Because of that, I will not return and can not recommend Olathe Zens.

Cant get anyone to answer the phone. Left messages and sent emails. Contacted the corporate office, who contacted the local manager. The local manager said I understand your frustration at not having messages returned and I apologize for that. I was hoping youd spare me two minutes for a quick discussion - I respect your decision to go elsewhere and will not waste your time attempting to reverse it. But Id love to get some data from you that might help me figure out what went wrong.For instance, what phone number did you call from? And the rough dates/times that you called. That might help me to figure out whats wrong with our phones so I can prevent this from happening to someone else. Guess my business doesnt matter.

This place is awesome and very affordable. Great massage and nice atmosphere. Erica always does an awesome job! Good Value, awesome service.

Will be back again soon!

Ive always had excellent massages and excellent customer service here. Ive tried multiple therapists, and its difficult to pick a favorite because they are all so talented. The price is fantastic--$39.99 for a regular Swedish massage. I highly recommend Zen Massage of Olathe!

Ive been going to Zen Massage since it opened in Olathe, KS. I have always been treated exceptionally well. I always know when I see Owen for a massage, I will feel better for several weeks or more! I honestly dont know how I would feel without Owens expert care.

Ill preface this by saying I havent recieved a massage here, but have only inquired about it. Thats why Im only deducting 1 star. The process for scheduling appointments is crazy complicated. You have to email them, then wait for a call back. As someone who doesnt live by their phone and has times where I am unable to answer it, I feel this is not a good system. They need to change it where you can book appointment online or where you can call and actually reach a living human being, not an answering machine. What if you had to cancel your appointment last minute? You cant call and get anyone.

I really enjoy the massages. I miss my guy that left but this new guy, while different is very good. I truly enjoyed my experience.

Sally was my therapist and she is awesome. She is so compassionate about making her clients feel amazing. Go see Sally!!!!!

Great place! Went in for a couples massage for my husband. We were greeted quickly, taken back at our appointment time and both ladies made sure we were comfortable. We will be back!

Ryan is excellent. Felt so relaxed after mssage. The staff at Zen is the best.love them.

Best massage I have ever had! The staff is very professional and friendly. They also make sure your needs are meant in a professional way. I will definitely be going back and will refer my friends and family!

Affordable and welcoming! I dont trust any other place because usually I end up wishing I was at Zen instead. Owners are friendly and family oriented people you can trust. At other places I felt guilty about spending the money afterwards, but at Zen I always felt like it was worth it.

One of the best massages I have ever had. This was my first message in America and will not be my last. So good.

I knew going into this that I was taking a risk based on the price, and I wouldnt normally go to a place like this. My usual place was booked solid, and Zen could get me in on really short notice so I took a chance. You get what you pay for. I didnt think the massage was relaxing at all. The room was cold, the massage oil was cold, and the massage therapist acted like he was in a hurry and was rough. Usually when I get a massage I want it to last as long as possible, but this time I was just waiting for it to be over. I considered asking him to stop so I could just leave but I didnt want to be rude.

Great service and amazing price. Will definitely be back.

Always professional! Be sure to ask for Ryan. He knows where you hurt without even having to tell him. It always smells good and the staff is quite friendly.

Beyond excellent service! Very professional

I was very pleased with the massage. My muscles were so relaxed when she got done. I will definitely be back!!

I told whoever answered the phone that I needed to reschedule. She cancelled my appointment and attempted to end the call. I repeated my request to reschedule and she got my name wrong twice. When she asked me to repeat the spelling of my name again I spoke up assuming she couldnt hear me seeing as how I had to repeat myself so many times in one phone call and she told me there was no need to yell. I wasnt yelling. Very poor listening skills, and poor customer service.

I always have a great experience here! The staff is always friendly and the massage therapists do an excellent job! I only go here to get a massage.

Couples massage was amazing! Our therapists were wonderful and did exactly what we asked! Will return!

I needed to either reschedule or be late for my appointment and the lady told me that she would charge the whole cost of the massage to cancel. I didnt want to cancel. She continued to explain that the paperwork that I signed...but this was a gift from my family...so what paperwork?!?! Not to mention that I wasnt trying to cancel. I then asked to speak with a manager and was told I could call the OP location for that. I did and was disconnected when I asked to speak with a manager! Called back the Olathe location to request that someone call me back and the lady then got an attitude with me. I tried explaining again that this was a gift from my son and she got very rude with me like this was all a joke to her! I have gone her for years with gift cards from my family and to be treated like this is appalling!!!!

Great massages! Nice price!

Always a great experience at Zen Massage!! Ryan does an amazing job and all of staff there are professional and welcoming!

Janelle is my favorite massage therapist at the Olathe location. I love the price and the comfort of the place. You cant go wrong with the price.

Very relaxing, cost very reasonable, therapist was very professional and did a great job!

The treatment that I received at Zen Massage in Olathe was beyond my expectations. I went for the first time and was treated by Erica. She was simply incredible. She had a great attitude, was very calm and in particular extremely effective. I felt very comfortable. The atmosphere was appropriate and relaxing (as it should be). I will definitely be going back again. I would highly recommend Zen Massage in Olathe. I went in for the deep tissue massage and Erica was excellent at locating my problem areas. She communicated well on my needs and delivered. Good Job!!

Jodi at Zen Massage Olathe is the best massage therapist my family, friends and I have ever experienced! The customer service and front desk receptionists are always incredibly kind and helpful as well! I have been a client at the Olathe location and will not ever go anywhere other than Zen for a massage!

If you want to be crippled for the rest of your life let Tammy give you a massage. They wont even care if the do that to you they just laugh at you. Worst place to have a massage.

Clean, peaceful. Relaxing. Very Zen.

This is the best professional massage value in Olathe, and maybe all of Johnson County, KS. They do not require a membership like other massage businesses. Their MTs are very professional and courteous. I highly recommend this business for a professional massage.

What a great experience. Great price, great service and wonderful massage.

Kacie Mazur did a wonderful job on my Swedish massage. I cant wait to go back!

Glenn is the best massage therapist Ive ever been to!! Love this place! Very clean & fair priced. No membersips or additional fees :) They also have a receiptionist which is nice bc you dont have to wait for something to call you back every time.

Great massage and my therapist listed to my issue and made a point to concentrate on that area. Great place and a good value.

Love that I can call the day of and get a good massage!

The staff and therapists are efficient and helpful. I havent had a massage this good for a long time!

Ryan does an amazing job of finding those sore muscles. I felt much better after my massage.

Zen Massage provides awesome service and Ryan is THE BEST. I buy gift certificates for friends and family and they love it too.

It was a great experience, the massage was amazing, I left there so refreshed and relaxed!

Always great customer service and amazing massages for a great price!

Excellent therapists and environment. Highly recommended as an additional way to take care of yourself.

This was my first experience and it couldnt have gone any better. Atmosphere is every relaxing, and Dylan did an awesome job!

Very dissapointed, didnt hit the areas I complained about, wasted one hour! Was recommended by Nick, Im willing to try someone else, or wait for Nick to start again!!

Glenn is a great massage therapist! Particularly for deep tissue massage!

She knew how to relax my muscles and my life. This is a must

Good place for a massage, make sure you ask for deep tissue massage.

Staff is great! Always worth the money!

Great price! Great location! Great therapists!

Pleasant environment and good value for a good service.