If I could give 0 stars I would. The folks that operate this facility needs to be rehabilitated. They are unfit to have your loved ones in their care. Directors, social service and staff dont appear to know what they are doing here at this place. Its filthy and it stinks. Not a place for someone you care for dearly.

I have a loved one here and its only out of convenience that he is at this facility. A few complaints are the rude staff i witnessed yelling at a patient he was a short African man & the patient was a black male he was extremely rude... They never change my loved one diapers & they dont keep him clean he smells & i have to clean him myself. He has his nurse button on for hours before he gets his urinal emptied & its spilled all in his bedDont let your loved one come here!!!!

I dont know what to really say except some days they good, so.e days they bad but most of the days theyre great.This is one of those To each his/her own type of things. The staff is greatly nice to me and my family and they have taken great care of my grandmother. They keep me informed on her care. They call me to even check and see how Im doing.Yes there are a few concerns but who doesnt have them. You just have to check them oht for yourself and make your own choices.This is the second time my grandmother has been to this place and I personally feel like if they wouldnt have done a good job then I would have found somewhere else for her to go.So if you need somwhere to put your loved one for a short time thags close to you then Willow Tree is a good place.I would have given them 5 stars but I have a few personal compmaints and issues that were addressed and corrected but it took me having to say something inorder for it to get done. BUT THEN THAT......THEY ARE GREAT AND LOVING AND EVERYONE THERE LOVES MY GRANNY AND TAKES GOOD CARE OF HER.I REALLY DO LIKE WILLOW TREE AND THE STAFF.XOXOXDenise AnthonyRe: Mary Howard

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