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Crystal Island Massage
1038 5th Ave, Oakland, CA 94606, United States
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Da
Review №1

I loved it...massage to a explosive finish on my part anyway.a great massage thorough deep tissue type. Kind of hard but not too much. Great experience will go back soon and often.

M
Review №2

It was a wonderful massage and great customer service!! I will be a returning customer

Jo
Review №3

My friend had her purse with money and phone stolen from this place, and she was the only customer there at the time. Best avoid.

Ge
Review №4

Anna was very nice and did a good job

Ka
Review №5

Do not use their ATM machine, it will charge a extra $3 fee on top of the fee you paying for the massage. The man gave a painful experience and discomfort in my back all day. I did not like the way they kept forcing a tip out of me. No business SHOULD BE ASKING FOR TIPS , tips come with appreciation of the service but you do not ask for it. Never ask customers for tips, it’s no class. Let the customer tip you depending on their experience, not because you feel you need a tip. I can’t over pay for you doing your job if the job is done horrible and the massage was the worst 1 hour I ever spent and I will not be going back or telling friends. GO SOMEWHERE ELSE TRUST ME.

Ja
Review №6

I’ve been going therefor over 9 years and they really work for me. It’s no frills but the reflexology and massages are great. I’m a body worker health professional who enjoys getting a routine tune up. They are efficient, convenient, kind and affordable.I recommend them highly.

An
Review №7

Angela is the best.

da
Review №8

Great massage in a great atmosphere. No pressure for tips like other places. Was happy

He
Review №9

Both the front desk lady and massage therapist guilt tripped me into giving more money for the tip than deserved. I told them I could only tip 10. Even then I was tempted to say they didnt deserve that. But I left the 10 and left after getting dirty looks and the guy telling me the tip wasnt good enough. I never ever leave comments or rate usually but as a massage therapist myself Im appalled.

Je
Review №10

They asked for the tip upfront and were not happy with it. We asked that if they didnt want to do the massage that it was okay and we could leave. They said it was fine but the massage was terrible. Definitely will not be returning.

Jo
Review №11

Sure, the place is a bit rough and you can smell some home cooking going on inside, but the service is amazing. Helen is the best. They treat me like a KING when I visit. I even have tea and water offered to me. Maybe if you cheapskates stopped complaining and stopped running off, youd have an awesome experience too.

Mi
Review №12

Great Massage therapist. Asking for the tip up front is weird but so far I have not been let down. Its inside an apartment so expect to see people in the common areas.

Si
Review №13

Terrible experience... Today was my 8th month anniversary and I decided to take my girlfriend out to get a massage. I purchased two twenty dollar massages which came out to be $40. I was perfectly fine with that because I was aware of that before arriving. But, after the massages, they kept following us around like it was mandatory to give them money for tip. The definition of a tip is something given without claim or obligation. I felt like I was hustled to give them a tip because they surrounded us until we gave one. I wanted a stress-free day because it was our anniversary, so I decided to give one. I didnt have cash, so I took out my card. I got a decent massage, but my girlfriend didnt really enjoy it, so I suggested a 5 dollar tip for both of them. The lady said five? like it was an insult but I dont have that type of money to be blowing because I was planning to take her out to eat afterward. Then, the main lady came to take her place and she said, five, and I assumed she got the message and charged me five together but she charged me for each which was $10 in tip. Mind you, Im a college student and I just wanted to take my girlfriend out on a date for our anniversary on a budget. The massages werent worth $50.

Jo
Review №14

Amazing for the price. Wow. The environment is sketchy at first, but their massages make up. And theyre open late. I got off of work at 830p and they were still open. Amazing find.

Ni
Review №15

For the price this place offers a pretty good massage. The owner was very nice and welcoming upon arriving. There was a bit of a language barrier with the massage therapist, but he seemed very knowledgeable and had strong hands for deep tissue.

Pe
Review №16

My neck was bothering me. So i decided to go here to get a massage. They directed me to the back. And although a little akward. The man gave a brilliant massage. He was very kind and really paced out the massage. It is a little hard to break the language barrier. But hey. A good massage is a good massageI will be back to see other menu items.

Ru
Review №17

This place should be closed by now. The women,I beilve the owner forced us to leave tip , upon the money we paid. Let me tell you what you got the LOWEST RATE miss, on google review, you are against human rights law.You kept asking for money violently . The massage was good,I will not lie, but the owner and people are beyond their line. And we thinking to sue you for ignoring the law.

Ob
Review №18

The lady looked like 60 years old, but gave me a massage that felt like a 30 year old men had done it.I was left pain free and walked upright for the next 24 hours. My posture felt 1000x better and my back pain went from an 8 to a 1. My shoulders from 7 to a 1 and my Migraine dissapeared.Highly recommended.Hardly any English, tho. Chinese owned. But damn, they know their massage techniques.Fyi. Dont try nothing shady, theyre actually pretty strict about you joking around happy endins and stuff. #Respect100percent

Iw
Review №19

Creepy as hell! They harassed us for tips, and the massage was the worst Ive ever had. I dont think theyre licensed at all. Zero knowledge on acupressure. The whole appointment was like getting lotioned up, thats it. Dirty place. Tiny towels to cover up. Loud voices in the hallway and it smelled like cheap takeout. Do not come here! I was so glad i had my friend with me. He felt the same creepiness.

Ho
Review №20

This was probably the most awkward massage Ive ever had in my life. After arriving to this sketchy place that I decided to give a shot b/c the price was good, I ordered the 40$ 60 minute body massage. I was led to this room that had dim lights and a rusty shower and was instructed to water. I politely declined and then was instructed to take my clothes off. I did, laid down, and about 5 minutes later a gentlemen arrived. He was nice, sweet. So he starts using his elbows to rub on my back which felt OK, but, I was there for my shoulder mostly. After about 10 minutes of that I hear/feel him jump up onto the table. I guess above him were handlebars that he holds, and as you can imagine he started walking up my back. Its worth noting that I had a towel/blanket placed as a barrier to my skin. As he was walking up my back (which was very hard), the blanket started to come down, and I immediately felt his bunions on my skin scratching my back. It felt like sand paper because he was pressing all his weight on my shoulder that hurt. I said, No, too much, too hard, dont like. and he replies, No English. I was mortified. Subjected to ancient torture. After sharing many laughs at what was going on, I left. I tipped because the story is worth telling and the man, god bless him, was sweet. I called my sister afterwards and she confirmed, You should have trusted your instincts and not wasted your money.I will not be back.

Vi
Review №21

Great place clean and neat and good prices.

Ga
Review №22

Me and my wife had got a foot massage and once we tipped the massage person they wouldnt let us leave saying we need to tip $10 smh never go here

Ra
Review №23

Loved it i got off work today my back really hurt i do 9 too 13 hour shifts a day very intense work came in here as a 1st time walk in stright too business i paid 40$ left feeling brand new tiped 20$ service was so good i will be back for the 125min i belive

be
Review №24

I got a simple foot massage. I paid slightly higher than the price that was advertised and I was ok with it. Entrance does look abnormal. Place is bigger than it looks. I couldnt really explain exactly what I wanted because of the language but Im a born and raised bay area dude and I was ok with all the services that I was provided with. The old man did a good job. Normally I only want women to service me but my feet hurts so I needed deep tissue. I might go again. 3 25 stars. Because it was right with the price. And I got what I paid for.

er
Review №25

They gave me a price but insisted i give a ten dollar tip

Be
Review №26

Massage was okay. But they required 10 dollar as a tip per person after the massage. Even though the amount of tip doesnt matter as long as I have satusfied with the service, it was unpleased that they refused our appreciation and pushed us.

Ma
Review №27

Andy was amazing but let me tell you the prices on the website are not right when I got there I asked for the 90min body n foot for $40 she charged me before I went into the room than took me to a room with a bunch of plp I said I thought it was in a private room she said no if you want that is a 1 hour for $40 body only so I ended up paying $60 for 2 hours 1 for body n 1 for foot but at the end they kept rushing me out the room n demanded $15 tip I said hell nah n they got sooo upset

He
Review №28

I went to this place last weekend hoping to have a relaxing foot massage and ended up with severe pain in my back. The massage was hard and rough, not relaxing at all. When I tried to avoid the back massage, since I have serious back problems, the guy didnt care and went on anyway. It really hurt. In the end, he charged me extra $16 as tips after I had already paid $18.99 for the massage. Really bad experience! Wouldnt go there if I were you!

Ya
Review №29

Never go back to these place it’s terribale I gave 5 dollar tips to the lady she kept telling me 10 more more omg I said next time i don’t have cache she was angry and Talking with me rude so said I went there to enjoy not for making me stress

Er
Review №30

Cant beat the price I get my foot massage here religiously.

Br
Review №31

I had a great massage the lady really knew what she was doing, Id go back again

Si
Review №32

They also have table shower and body scrub service, and they do a good job. Yes, at least one of the ladies kept asking for tip.

Jh
Review №33

They keep asking for tips

An
Review №34

Should have read the reviews.... terrible place.... weak message.... and even worse people. Tip mongers.

Ho
Review №35

After my massage I tip my masseuse ten bucks she complained and said that if I dont 20 or more did not ask for her again

Ba
Review №36

The worst place I ever been before I used to go to massage because of my shoulder but with this place I’m done never ever recommend to anybody, first three lady intered to massage room start asking money and invesgation which is horrible I never had this bad experience

D
Review №37

Scary. Stinky. And the guy snatched his tip from me. I guess he felt I didnt give him enough. Massage wasnt that great.

sy
Review №38

Prices are great. Services for the price, you pay for what you get

Ki
Review №39

Whats with the tip demands and where they do that at? Also, a very old man molested me here on my bday. At first i thought i was imagining it until he started heavy flirting with me afterwards. Never went back. Never will.

JO
Review №40

Went there 2 times last year, will no go back. They act like black shoudnt go there.

Tw
Review №41

They are good at making you relax

Sa
Review №42

Not worth the price. Waste of money and time

Aa
Review №43

Worst massage experience ever. Me and a friend just left and both had 90 minute massages. This is the first place Ive been where they have you take off all of your clothes, and lay there butt naked exposed with little to no privacy. My masseur left several times to get the steamed towels, ok, totally know its necessary, but she had to walk all the way down the hallway and back that took a while. I used my Bluetooth speaker for music that I just so happened to have in my backpack , since she was going to use her phone to play music. The massage itself, felt like somebody just squeezing oil on me and rubbing it on. Before we could even put our clothes back one, the lady asks for a tip. Kinda rude, but ok. After we tipped $10 each, both masseurs in broken English demanded more money. They said we should tip them $20 for a $60 massage, and its required (mind you they still didnt give my friend a chance to get dressed). We told them we didnt even have that much more, and they told us they can charge us by card. I pulled up a tip chart, showed them that it should only be $10 for tip. They got mad and in broken English they told us we cant get a massage there anymore. Sweeeet I would never return and never recommend anyone to visit this ghetto, run down, pushy, unprofessional, dirty place ever.

fr
Review №44

Been going here for years. Lulu is the best .

Mi
Review №45

Worst massage! Literally the place is nasty. I believe there is alot of illegal activity here! I went for there foot massage and i felt uncomfortable with thw way the massues touched me....worst most stressful place ever!

Wr
Review №46

I tip guy 20 dollars for 1 1/2 hour massage!

Jo
Review №47

Good 👍👍👍👍

gr
Review №48

All the people who was massaging was sick,Gokd price tho

D
Review №49

Negative stagnant energy, price changed demanded more $$ but we havent even started yet. Horrible, waste. I walked in to try for myself being optimistic but this place sucks balls Royally!

Jo
Review №50

Seems sketchy at first, but after you are taken to the back room you are immersed into an experience that had my body relieved of so much tension and stress

Me
Review №51

Good place, lots of providers

Ti
Review №52

Love this place

C
Review №53

Quiet, clean, good masseuse, affordable

FN
Review №54

Nice one

Information
11 Photos
54 Comments
2.9 Rating
  • Address:1038 5th Ave, Oakland, CA 94606, United States
  • Site:http://www.crystalislandmassage.com/
  • Phone:+1 510-251-9308
Categories
  • Day spa
  • Massage therapist
Working hours
  • Monday:8:30am–10pm
  • Tuesday:8:30am–10pm
  • Wednesday:8:30am–10pm
  • Thursday:8:30am–10pm
  • Friday:8:30am–10pm
  • Saturday:8:30am–10pm
  • Sunday:8:30am–10pm
Accessibility
  • Wheelchair-accessible entrance:No
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