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INTEGRIS Family Care Norman
700 24th Ave NW, Norman, OK 73069, United States
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He
Review №1

My visit was great. Dr. Ahmad provided all the answers to my questions and concerns. He gave additional information on my medications beyond what I had asked and directed me to follow-up with my other medical care givers. His examination was thorough. his prescriptions have made a difference to my well-being.

Ja
Review №2

The entire staff, Heather, RN, and Dr. Ahmad are always courteous, informed, and helpful. They listen carefully, answer questions, make good recommendations and allow me to participate in my healthcare. I like the communication provided via the internet to make inquiries and check medical updates as well.Highly recommend this doctor and facility.

Pa
Review №3

Staff happy and helpful. Dr. Ahmad cheerful and always concerned about my health. Very good visit, left feeling great, all questions answered.

Ja
Review №4

I was there for a wellness check up. It was done effectively. I also had my first COVID vaccine. Dr. Ahmad is an awesome doctor and I feel honored to be his patient.

Br
Review №5

Dr. Anderson is amazing! Due to Covid I wasnt able to have my yearly check up last year. She patiently answered all of my health concerns with no hesitation. Although she is leaving she will always be one of my favorites! I wish her the best!

Ch
Review №6

Dr. Ahmad was so thorough in his evaluation as he was getting to know my mom. She had a stroke in February and hes helping make sure gets all the care she needs from a shingles vaccine to heart care and all in between. I can ask him for a referral to a specialist. He and his staff are prompt in honoring my request. Thank You Dr. Ahmad, Heather, MA and staff! 😘

Al
Review №7

These guys are great and very professional. Had a great experience and the Doctors knew his stuff and was concerned about how I felt and answered all my questions.Give them % stars for sure.Thanks,Alex

ca
Review №8

My annual visit is always a pleasant experience. My doctor is amazing!She gives me good information concerning my vaccinations and other health needs. I leave with a plan of improvement, but she always praises me for the changes I have already made such as diet and exercise. The whole facility is staffed with friendly, professional people.

Na
Review №9

I waited only a few minutes before being greeted by Shelley, Dr. Robertsons nurse. I described my symptoms to Dr. Robertson and he arranged all the tests he felt I needed. Everything was done on the premises within the hour and I was advised of the results, followed by emails for my records.I always feel comfortable with the care I receive there and the friendliness of Dr. Robertsons staff.

Jo
Review №10

The receptionist at front desk was exceptional. The whole staff was very good.

Bi
Review №11

The stay at Norman Regional Hospital was great. The entire staff took very good care of me.

de
Review №12

Always prompt and very communicative. Dr Ahmad is caring and careful. I always feel I am well taken care of

P
Review №13

The staff was friendly, as always, Shellie did a great job of gathering while not being invasive, and Dr. Robertson was his usual thorough self, taking his time to elicit information and actually listen to answers and concerns, and provide information.

Ja
Review №14

I just went in there because Im close to having a panic attack and needed my meds refilled, and they didnt try to help me in any way. Every time Ive ever been there the front desk workers have been almost hostile, and theres a more than four month wait to see anybody.

Ma
Review №15

Another great Annual Wellness Visit with Dr. Ahmad. Dr. Ahmad exhibits genuine concern for my health.

Ju
Review №16

Very Good, my first visit with Dr Ahmed. He was very professional andtook time to answer all my questions and had helpful advice.

Ka
Review №17

I moved over last year because I didn’t feel comfortable at my previous doctors office. I love Integris—PA, Krysten Jenkins is who I see and she is the best! She is great at making patients feel comfortable and at ease, as well as providing excellent service.

Ji
Review №18

Really enjoy Dr. Robertson and the staff. Dr. Robertson takes his time to really listen and try to find good solutions to any medical issues.

ca
Review №19

The setting up process of my interview was thorough and positive and they let me know afterwards that i was no longer a candidate.. .i liked that.

El
Review №20

Got right in. Dr Ahmad was very interested in my personal wellbeing and took the time to discuss any issues I might have.

Ra
Review №21

It was a good visit as always.everyone did a great job.the facility was clean and orderly

Do
Review №22

Ive used Integris for about 20 years. Good staff, great Dr.s. I like my Dr. alot.

Ai
Review №23

Professional staff as always. No wait time. Dr. Robertson takes time to listen and has helpful suggestions.

vi
Review №24

The front desk was very kind, however; the Nurse practitionerWas very rude.I dont recall her name, but she made me feel very uncomfortable and did literally nothing to treat me nor reassure me of what was going on. I felt belittled and like I had waisted my time going. Wont be going there again, which is unfortunate because its the closest to me.🤷‍♀️

Je
Review №25

The nurses are kind, the doctors are kind and honest. Best of all they actually listen to you and try to work with you instead of just tuning you out.

Jo
Review №26

Fast Appt friendly as always.Staff greatI know the aficionado so all good there.Issue was resolved.Great fast visit!

Ke
Review №27

Very happy with my new Dr. Ahmed, he is so caring and really listens, doesnt rush you. All the staff there was very friendly too.

He
Review №28

Great service on a1c anfxray on foot

Ka
Review №29

Dr. R.L. Anderson is my primary doctor. I had my first appointment with her and boy did I like her. She was respectful, knowledgeable, friendly and yet listened to me and explained things so I really understood them. That is so important to me. Thank you Dr Anderson.

Lo
Review №30

I think Integris Family Care in Norman has GREAT service, the Dr., and staff are all wonderful and really care for their patients! I would recommend Dr. Ahmad and his staff to anyone, fantastic group of medical staff. The only problem I have sometimes it is difficult to get someone to answer the phone but, over all GREAT!!!II would like to thank you all for taking GREAT care of my 85 yr., old dad, that really means a lot!!!

St
Review №31

Great visit. In and out quickly, including x-ray and blood work.Dr. Ahmad, actually called my later in the day to give me the results of the x-ray. Great service. The lab results we available the next morning.

Ha
Review №32

My only problem was, if youre a new patient, getting an appointment can take more than a month, FYI.Otherwise, everyone was very nice and helpful, and the clinic was very clean. Waiting room wasnt crowded because they took several measures to keep numbers low and things safe during Covid, which was great!Dr. Mohsin was very attentive, explained everything clearly, and answered all of my questions. He didnt rush things, and that is a rare find for doctors.

Io
Review №33

My husband and I agree, Dr. Anderson is the best doctor weve ever had. She really listens to what you are saying and truly cares about your well being.

vi
Review №34

I had a question and it was answered the same day. I really like the care I am given by all the Integris doctors and staff.

Ze
Review №35

Dr. Anderson is the BEST. She always listen and very caring. I adore her. Thank you so much for always taking care of for the last 13 years... give and take.

Ma
Review №36

Dr Ahmad is very good!Phone access for information on scheduled appointments or anything pertaining to Dr Ahmad is TERRIBLE! No one answers the phone. EVER. Took three days of calls (4 a day ) to finally talk to someone about an appointment and was given wrong time for check in.Very unprofessional!Mark Wade

Ch
Review №37

It is very difficult to speak with a representative. No one called with ultrasound report- I ended up contacting the radiology service to receive the report and interpret myself. The provider that I saw does not follow national guidelines for treatment; rather she just wanted to know what tests I wanted. Then when I tried to change providers, I was told I had to request to be dismissed from her practice despite her moving to another town. This also makes no sense. When I tried to do that , no one answered the phone. Due to all of these issues, I will not be continuing care with Integris.

Do
Review №38

Dr. Robertson and his staff were caring and listened to all of our concerns today. Thanks

Ta
Review №39

I switched from the Mercy Health Norman Clinic I had gone to for years because of such horrible service. This clinic was a much needed breath of fresh air to have a Dr who cares, staff who are friendly and very patient. I love the app they provide for med refills, appt scheduling, status of test results etc. I couldn’t be more pleased.

Ro
Review №40

Im glad to have found the Integris Family Care Clinic in Norman. Its convenient to my optometrist and dentist, so is part of my health care central. Dr. Ahmad is my primary care physician and Im totally pleased with the attention and care he provides for me. The staff at Integris are wonderful folks. The COVID-19 protocols they have in place make me feel safe.

am
Review №41

We love Kristen! I’ve taken my kids to see her for the last 5-6 years and she has always been, professional, kind, friendly and helpful. Doesn’t treat you like a number like some doctors offices do. The new process of waiting in the car was easy and the wait was not long at all.

ga
Review №42

It was my first visit and really liked the service I received. They were quick and thorough. Dr. Amhad and staff were great.

Cy
Review №43

Excellent! Never want to change.

Ri
Review №44

Always Professional and informative. Staff did a great job

Ca
Review №45

The lady I saw was very nice. Listened to what I was saying and even helped me with my sleeping problem which is not what I went in there for!

K
Review №46

I have been receiving care here for around 8 years. I have found the wait time here to be LESS than other doctors, which is great! The staff has usually been wonderful, and the staff has stayed relatively the same over the years. DLO provides the laboratory services on site, and the phlebotomist does a professional and painless job each time I have my blood drawn, which amounts to several times per year. Dr Anderson has physician assistants which help make getting an appointment quick when you need it.

Sh
Review №47

I have the best Dr. She listens to us and is concerned with what is going on with us. She asks questions to see what is to be done to help you return to a healthy person. The staff is courteous and polite. They help on a most helpful and safe way for all patients.

El
Review №48

Always a good experience. Dr. Anderson is wonderful and the PAs and nurses are great too. Amanda was so nice today.

Da
Review №49

Always excellent service!

Di
Review №50

Dr Ahmad is a very attentive physician who makes you feel very comfortable. Although my husband and I are new to the practice in the last two years, he and the staff make you feel like they’ve been your family physician team for years! I highly recommend!

Ka
Review №51

The doctors are attentive and really listen and Debbie, the wonderful lady who draws blood for labs, has the perfect touch. Hardly feel it and never bruise! They are all amazing.

Je
Review №52

Fast and efficient both staff and doctor.

Ma
Review №53

I’ve been a patient with Dr. Robertson for 12 years. I think he is very good and very kind. His staff is also very good. They are friendly and always make me feel very comfortable.

St
Review №54

I liked the extra precautions taken due to COVID-19. I felt very safe. Though the process slowed things down, it flowed nicely. Thanks for a great experience.

Ar
Review №55

I really appreciate the prompt professional service I receive. I am served by doctors, nurses, lab techs and administrative staff with a positive attitude and a genuine interest in and empathy for my needs. They listen to me and direct me towards medical solutions that I can understand... and quick to inquire if I feel the need for a 2nd opinion or specialists referral. I believe in any of the care givers ath the Family Care

Bi
Review №56

The initial call to schedule an appointment for my aging mother was not good. I timed the ringing to over seven minutes...not on hold but ringing before it was answered. Appointment was set. The morning of the appointment, she received a call that it was cancelled due to weather. This was surprising as it was snowing but the streets were not bad. She changed her plans for the day then received another call that she could come in any time after 12:30. We made the trip and she was seen quickly by Dr.Robertson who is always great. Veronica, his assistant, was also very good. It appears that most of the inefficiencies are around the scheduling processes. They are far from customer sensitive. Automation only clutters the process and frustrates those who are trying to get through. Hire and train people to do this right and who represent the care they should expect once they are finally in the examination room.

Ro
Review №57

Good check up

Sa
Review №58

The service was great fast and efficient.DrAnderson is always on spot.I have been going to her that since the beginning of her start love love her,very caring and concerned.Her staff was very polite and efficient.Everyone at this facility is very respectful.I will not go anywhere else.Yeah Dr Anderson!!!

S
Review №59

Dr. Robertson is excellent as is the staff!

Da
Review №60

As a new patient I was very impressed. Dr. answer all my questions and coming from Saint Anthonys Im a very happy patient so looking forward to have a great relationship with my new doctor and staff and going forward.

St
Review №61

Dr Robertson is THE BEST primary care Dr I have ever had. I have a long history of health problems and his vast knowledge is on point!Thank God my daughter is a patient and I was able to get in to his practice.I could not be happier. Thank you Stephanie Pope

Be
Review №62

Dr. Ahmad and staff are amazing , caring people

Je
Review №63

As always, my experience with Dr. Ahmad and his staff (including Lab) was SUPERB! I simply cant imagine having a better experience elsewhere. I have relied on Dr. Ahmad and his staff for YEARS, and I have NEVER had a negative experience. Even my most recent visit on July 6th, 2020 was amazing - in spite of all the special procedures required because of the Covid-19 situation. The staff handled EVERYTHING expertly, and I had the same great experience I have always had. I credit these fine folks with helping me maintain good health, and I cannot say enough good things about them. Do yourself a favor and set up an appointment. You wont regret it!

Ji
Review №64

Everyone I come in contact with from the receptionist, to the doctor always treats me like family. They are always happy and kind every time I come in. My nurse practitioner is very knowledgeable and never in a hurry with me. She takes time to hear my questions and explains things clearly. The sweet lady that drew my blood the last time I went into the lab gave me a hug when she finished. This is a really great office! They are kind, efficient and knowledgeable!

ka
Review №65

Dr.Ahmand great, staff is to.

Br
Review №66

I called in the morning and the office was able to work me in. When I arrived checked-in and was quickly taken back. The nurse took great care of me and shortly after I spoke with her, the doctor arrived. Dr. Ahmad was great and I was off and on my way.Great experience!

La
Review №67

Every employee at this clinic was extremely friendly and helpful with a smile on everyones face. They are very prompt. The LPN Sam was very impressive. Dr. Ahmad is everything you would want in a family doctor. He listens, takes time to discuss your health with you, is very knowledgeable, and makes you feel like he really cares.

De
Review №68

From the receptionist, lab personnel, nurses, and Dr. John Robertson show professional care each time I have been there. Dr. John Robertson listens to all my health concerns and thoroughly addresses them. I am very happy with the care I have received!

Ro
Review №69

Krysten is just amazing! She sits and listens to all your questions and concerns without ever making you feel rushed. She is super thorough in trying to find out what is going on with you. Best provider hands down!!

Ta
Review №70

Everything always goes smoothly when Im here. Dr. Anderson and her staff are professional and timely. I rarely have to wait too long to be seen. Theyre really friendly, too.

Ru
Review №71

Ive been going to Integris for many years ... visited a few in other states ... I always seem to find caring friendly staff. Love the place.

De
Review №72

I had my yearly check up with my Doctor, and as usual things went great. Dr. Mohsin Ahmad is very good, and I look forward to seeing him because he listens to me and ask questions and gives excellent advice.

Ho
Review №73

Really wonderful staff and very personable. Doctor Ahmad was oh so helpful. Took the time to listen to everything and explained everything where it made sense to me.

Ja
Review №74

Doctor Anderson is an excellent physician. She is both personable and knowledgeable. She listens to her patients problems and then offers sound advice to address these problems. She has the patients charts at hand during the doctor/patient discussion and is familiar with the charts. Her staff is friendly and helpful

Tr
Review №75

Short wait and super service, Dr Robertson is a very good and answers any and all questions. His staff puts you at ease and are caring, the lab is excellent the lady doing the blood letting was painless, I repeat PAINLESS and I have fear of needles stuck in me, yes the greatest Ive ever seen. Thanks to all at the Norman clinic.

He
Review №76

Very professional experience with Dr. Ahmad. Asked probing questions, attentive to my answers and provided explanations geared to my specific medical requirements. His staff was supportive and extremely friendly.

La
Review №77

Everything went very smoothly. I was able to see the doctor a lot sooner than expected. Very pleased.

ST
Review №78

Everyone is great here. Dr. Anderson is great, as are all the nurses. Great place to go.

CE
Review №79

Great staff, prompt and very courteous/professional.

Tr
Review №80

Dr. Lacy Anderson is the best. She always goes above and beyond. I can’t say enough about how lucky I am to have her as my Primary Physician.

Ji
Review №81

Love Dr. Anderson and her PA Kristen. Always caring about us. Thank you.

Ma
Review №82

After a short wait, I saw my physician quickly. She was very courteous, listened to me and gave me answers that I understood. Overall I was very pleased.

Ch
Review №83

Love Dr Anderson I always feel taken care of!

ki
Review №84

Im just not happy with this place at all, last January I made a first time appt, i had to wait 8 weeks. I was ok with that because I was a new patient. After that long wait for a MUCH NEEDED appt. I show up as they assign me to a dr in the group, I forget her name, but she treated me poorly and smugly announced that she is leaving the group soon to work somewhere else. I was a bit annoyed that I had a dr. That 1) is leaving and 2) could care less about me as a patient, because she was leaving. Ok, whatever, I got the medication I so needed. Flash forward to last May, I call to make another follow up appt. I was told hey would call me back. They never did. 👌. Today I call to make a new appt with a new doctor IN THE GROUP IM ALREADY IN NOW, NOT A NEW PATIENT. and im told the ONLY doctor there taking appointments is booked 6 to 8 weeks out. Just poor customer service here. What a way to make a feel. Like a number or a paycheck. I will gladly wait 8 more weeks for another doctor. Lets hope I get lucky this time.

na
Review №85

They are always professional and I dont have to wait long

De
Review №86

Great experience. Always a treat to see Dr. Anderson. She’s nice and very knowledgeable

Ke
Review №87

Been going there for years. People are friendly, courteous and very helpful. Love my Doctor Robertson!

Bl
Review №88

Great place, they are very save with the people they take care off.

Jo
Review №89

Dr. Robertson is a fine Doctor. I am very happy with his services. The Lab at Integris Norman is very good, and VERY painless with regard to blood draws. Nursing stff is excellent as well. Very Happy.

Th
Review №90

Great people. Great service.

Ka
Review №91

The doctors here are amazing! They truly listen to you and care about your well being.

Mi
Review №92

Excellent job by the receptionist and staff. The visit was an interesting experience with the doctor and my expectations were met.

Jo
Review №93

Everything was great as usual, but I dont like the fact that I need to make an appointment just to provide my doctor additional information on an ongoing treatment. I believe that a phone call for a minute or two should be allowed, just like in the old days.........

No
Review №94

A minute clinic will treat you with more respect than the people here. Dont waste your time.

Sh
Review №95

I had an accident at work NEXT door to the Integris Family Care in Norman, they rushed out to the car I was in to assess whether or not they could treat me. Once the doctor saw my injury he rushed a wheelchair to me, they got me checked in and into the treatment room really quickly! I think it was Dr. Whitechurch, was very nice, explained what he was doing as he went, he made sure to ask how I was doing. The nurses were also great!!! Thank you for taking care of me today!!!

Fr
Review №96

All staff all good.Understandably, it was time consuming to enter the premises ... less difficult to enter the CIA at Quantico.

Ti
Review №97

Dr Ahmad is amazing! The urgent care staff are a well oiled machine just like dr Ahmads staf is. My medical care tean really dose a wonderful job Id say they are the best!

Ca
Review №98

The staff is very nice. Easy to get appointments And I really liked my doctor Dr Amahaud

Ja
Review №99

Great , got my flu shot.

Ma
Review №100

Flawless service and a very caring doctor and staff.

Information
1 Photos
100 Comments
4.6 Rating
  • Address:700 24th Ave NW, Norman, OK 73069, United States
  • Site:https://integrisok.com/locations/family-care-clinic/integris-family-care-norman
  • Phone:+1 405-364-0555
Categories
  • Family practice physician
  • General practitioner
  • Medical clinic
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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