Would be a great place if the front desk talked to their patients with some respect and empathy.

Have always kept my opinion to myself for a while They need to work on their service skills and organization skills...the lack of communication with patients will always make patients feel undervalued and disrespected.Please note that just because your business seems to be doing well does not mean your clients leave happy.Dr. Sanchez seems like a great Doctor...but the office flow is something I would work on...

My first time going here and i absolutely loved it staff were very nice i went a bit late and they still toke me in

VEry Good place, experience and Doctor are very prepared to give you what you need for you care of a nice and healthy teeth. Love the funder of this clinic God Bless Dr Perahia

God bless Dr. Sanchez and her staff ,the greatest around!!

I love the staff, Dr. Zayda and Dr. McGuire! Yes the wait can be frustrating but personally for me it is worth it. The payment plans are reasonable and the doctors here really work with you to satisfy your expectations and then some. I would definitely recommend this place to anyone, but again I will advise to be aware that the wait time is pretty long.

Dr. Sanchez is not only extremely knowledgeable in her field but also has a great personality. Highly recommended orthodontist with great staff. They are very busy but also very efficient. I travel from NJ - Essex county to her office and it only takes 30-35 to get there door to door. They are located very close to GWB.

I had been coming here for about 3 years and had never had a bad experience. Although the wait is super long, the staff make sure you are satisfied with what you came for. Some days they can be moody but go in, get your teeth straighter one appointment at a time, and go home.

I love this place... the wait wasn’t long , it was quick!! The only thing is that the place is to far. But other than that I recommend this place to everyone..❤️

The staff have an attitude they dont know how to organize the people

My go to dentist. They all definitely know what they are doing. Would recommend if youre a patient person.

They book every appointment for the same time and the place gets so full I am sure its a fire hazard. One of the employees got an attitude with me for standing in a doorway and asked me to move but the place was so packed she couldnt offer me a better place to stand so she just said just dont stand here. Service is more like an assembly line than personalized. They need to work on customer service big time.

I love this place! They worked with my teeth and now I have a beautiful smile.Dr. Zayda and her staff are angels!

I’ve been coming to this orthodontist office for years. every time I come I have a pleasant experience.if I have to rate them from 1 to 10 they’d get a 10.im happy I chose them for my braces work.thank u to Dr Sanchez & the fort Washington staff for changing my life & giving me the best smile I can ask for.you guys are truly the best in business in the whole NYC area.

Awesome treatment for every single visit!! Great payment plans!! Only suggestion is to post hours elsewhere rather than having to call to find out!!

I love this place because the stuff is very nice and respectful to everyone ,the doctors communicate with you nice and clear.Everyone in there works good and they are hard workers .I would recommend this place to everyone. I

I totally recommend this place the staff here are really nice and if there are any concerns they would help you👍👍👍

Ive been visiting this place for almost 3 years and at the beginning everything was fine Besides the problem with the waiting to be attended which is never exact or even close to the time your appointment was booked for. Every time you have to wait about 2-3 hours, but thats not the worst thing about this place, it is the CUSTOMER SERVICE, dr. Sanchez(barely see her there), dr. McGuire and some of the staff are nice, specially the ones on the right side, but most part of the staff got an attitude almost always, specially the tall, light-skin, light-brown long hair lady who is always on the right side of the front desk when you enter the place and the old lady with short hair that looks like this one who is on the right side too other week days. The staff is disrespectful and MOST part of the time theyre always talking and gossiping about things irrelevant to the job,(ladies less talking more working please), and I believe it is one of the reason why people spend a lot time there. If you come by emergency without an appointment they will overreact and make a drama over it( even if you call before), blame you if you got one bracket broken like it is the end of the world, sometimes feels like they dont want to work. And lets not forget to say how they treat some college and HS students, they think they can play with their class schedule. But well, it is on you if you still want to book an appointment there, at the end of the day you just have to go for the brackets adjustment, try to ignore everything around. Thats what I do, I just think relax, it is once a month, dont stoop to their level, cant wait to be done with my treatment.

I have gone here throughout highschool and it was really nice to have a convent way of getting adjustmets. Yes it is overbooked and the waits are long but service is friendly if you are open to asking questions. Now I go to school in philadelphia and I can still have my retainer adjusted when I visit home.

Its not the best set up as far as the way the appointments are handled however Ive been treated very well i find the staff to be friendly and nice,Im not sure what other reviewers are referring to regarding rudeness and attitudes.

If i get there at 1:30 they serve me by 2:30 waiting is the wors but the job is well done

Horrible ppl her staff very uneducated I ask to speak to Mrs. Sanchez she is never around she needs nice staff. They suppose to take my daughter braces off they give me the run around Im sick of the way they treat ppl. Its all the time mrs. Sanchez is a great doctor I wouldnt change her just her staff. She should pay more at to her patients and what they say on line about her staff and the wait is like 3 hours. I wouldnt recommend thai place to anyone

Great staff very friendly and affordable!! Love it!!

ITS TERRIBLE.VIOLATING SOMEONE PRIVACY IS AGAINST THE LAW,THEY VIOLATE IT EVERY SINGLE MINUTE ON A DAILY BASIS. ITS A MAD HOUSE.THE EMPLOYEES ARE THE WORST AND VERY DISRESPECTFUL. EVERYONE BUSINESS IS ON DISPLAY.ITS MORE LIKE A DOMINICAN HAIR SALON. I AM SORRY BUT I CAN KEEP GOING BUT STOP HERE, I JUST HAD A HORRIBLE EXPERIENCE

Even with an appointment set up you still end up waiting about 2 hours to be seen. Their organization is terrible.

Horrible experience not hygienic at all and staff are very disrespectful

It was the worst experience every they dont respect you time it looks like an emergency room in there people all over the place you can have an appointment for 3 and wont get seen till 5:30 Im currently trying to change my orthodontist now

Very nice staff.

Horrible

😊

Is good!

Good

Amazing!!!!!

Worst

Here I put my braces on. Excellent, Ive been coming here for over a year.

Recommended 100% waiting time is not so long. Dr. Sánchez and the other workers dress and work professionally. I recommend this dentist to all since the professionalism is excellent.Thank you. @Dr. Sánchez and employees.