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Manhattan Maxillofacial Surgery
366 5th Ave Suite 709, New York, NY 10001, United States
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Comments
Em
Review №1

I met with Dr. Martin and she seemed great until she refused to submit my surgery case for insurance approval until I got braces and wore them for several months. The braces would actually make my bite worse in the lead-up to surgery. This was unacceptable because why would I be willing to have my bite made worse without the guarantee that the surgery that would ultimately correct it would be affordable? I was made to feel like it was unheard of for me to expect this. There was way too much uncertainty built into the process and I have since found out that this is not the norm. Other surgeons actually build it into their process to submit for insurance approval before braces would be put on, which makes for a much better situation.

La
Review №2

Dr Hirsch is a smart and efficient professional with a nice sense of humor. My family has had four surgeries here, all done well and with good results, and his confident and relaxed manner was good for putting nervous patients at ease. The staff are equally wonderful- so helpful at quick scheduling and arranging things to work with the patient schedules. I would highly recommend.

Ey
Review №3

I truly cant say enough about Dr.Chen and his staff at Manhattan Maxillofacial Surgery. This office is the Gold standard by which all other oral surgery offices should be judged in my opinion. I had a very difficult dual left side, right side, double impacted wisdom removal. Extremely difficult. Dr.Chen both sides in one procedure, and called me every single day, personally for three weeks. The personal attention, and level of caring that exceeded every call of duty, was something I will never forget. This office made a difficult procedure as painless as humanly possible and did everything within their power to to get me on the fast road to recovery. Ill never go anywhere else. These wonderful people have earned my business for life. I HIGHLY recommend. Look no further!

Am
Review №4

Dr. Hirsch is a great physician, he takes the time to listen to every concern, and understand every aspect involved in your procedure to ensure its done right the first time. Very pleased with my experience, couldnt have asked for a better surgeon (or office staff) to help guide me through my surgery.

Ed
Review №5

I came to Dr. Hirsch with a severe infection that had resulted from a previous procedure from another surgeon, who had been unable to properly diagnose the infection and unwilling to work with my personal physician to treat it. Within ten minutes of sitting down with Dr. Hirsch he was able to correctly diagnose the problem and recommend a course of surgery and treatment to correct the problem. He called my personal physician immediately and worked out a proper course of antibiotics as well as moving very quickly to remove several infected lymph nodes. I cannot thank Dr. Hirsch and his very attentive, kind and hard-working staff enough for saving me from what might have been a fatally dangerous situation. You are in the best of care with Dr. Hirsch and Manhattan Maxillofacial Surgery.

Se
Review №6

Doctor was really good. However the clinic was a scam. When I first called about removing my wisdom teeth and asked about how much cost it would be for me and they said It will be covered by your insurance. It led me to misbelieve that it will be fully covered by my insurance which was a little odd to start with but i believed them. Months after i got a bill saying i had to pay almost $700 myself (insurance covered 50%) and i was in shock. I couldnt be more sure that when I first called they told me that it will be covered by insurance and did not tell me the amount that id have to pay / the total costs. I called them and the billing person (called Tanya?) got very aggressive and started to yell at me and threatened that if i dont pay within a week she will submit to collection when I was clearly outside walking and told her I couldnt pay right away. Very rude service. Very disappointed. I would have chosen another place that would at least inform about the cost and not so rude to me. THEY CLEARLY WERE JUST TRYING TO GET MY MONEY!!

Information
3 Photos
6 Comments
3.9 Rating
  • Address:366 5th Ave Suite 709, New York, NY 10001, United States
  • Site:https://www.manhattanmaxillofacial.com/
  • Phone:+1 212-629-3223
Categories
  • Oral surgeon
  • Dental implants provider
  • Oral and maxillofacial surgeon
Working hours
  • Monday:8:30am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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