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Ease Medspa & Wellness Group
133 E 54th St # 203, New York, NY 10022, United States
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Ma
Review №1

A friend recommended this place to me and I had such amazing results with Ease Medspa!! After just three treatments I saw such a difference with my skin. I highly recommend this place for laser hair removal especially if you have ingrown hairs! I was scared as a first timer and they were so sweet and accommodating. On top of that, their rates are wonderful! If that’s not convincing enough, I drive all the way from Jersey shore for their treatments because it’s worth the trip haha

Jo
Review №2

I recently have found the best laser hair removal treatment! With only one session I’ve seen results! The place is clean and customer service is great! From front desk to technician you will feel welcomed and they are prompt to explain every single step and process! I’m hooked! It’s very accessible! (Kudos to Thelma! She’s great!)

Ar
Review №3

I found Ease Medspa on Groupon at a great price and have been a returning customer ever since. The staff is very friendly & welcoming and the results of the laser treatments have been amazing! I would strongly recommend coming here if you are on the search for the best laser spot!!

Ar
Review №4

I bought a Groupon and went to this spa for a back facial because I am Black and have sensitive skin I am especially careful about what goes on my skin (hyperpigmentation etc). Sandy was amazingly kind and concerned about my overall well being , and proficient with the treatment . Afterwards my back looked and felt better than it had in years. Today after purchasing a three month membership for my Bday I went for my second back facial and my back feels so smooth and soft. Thanks Sandy

Ki
Review №5

I’ve been going to them for about a year now and the results are amazing. My hair isn’t as thick and dark anymore like it was before I started with them. They are extremely nice, welcoming and PROFESSIONAL! They make sure you feel comfortable for the whole process. Would recommend them to anyone.

Ma
Review №6

Very nice experience - the team is professional and efficient and I am loving my results.

Ad
Review №7

Wonderful experience! The staff is amazing. I went in for acupuncture and it was my first time doing it ever. Doctor was so so knowledgeable about everything and really made me feel at ease. Rooms and waiting area are super clean too!

He
Review №8

Ladies! If you’ve been considering laser hair removal, you have to check this place out! Best prices in town and AMAZING results! Thelma is the best esthetician ever - super knowledgeable and makes you feel 100% comfortable. Best money I ever spent on myself!

Li
Review №9

1) Laser is really effective! I love the results! Its definitely the best one from what Ive tried before, I can see it after every visit. Now I already know Im going to be happy with the results. 2) Prices are awesome. There are great deals, so Im planning to buy more and do some other parts of my body, but probably after summer ends)) 3) Customer service is nice, professional, friendly and positive. I already recommended this place to my friends and hope this review would be helpful for those whos looking for best results and reasonable prices. 5 stars! Thank you!

Ja
Review №10

Extremely professional and clean, friendly Ease Medspa & Wellness. I love this place. They offer lot of amazing services with great prices. I have done different facials, laser hair removal and body treatments with Ease!I highly recommend! Go and enjoy yourself:)

Ch
Review №11

I happened to find Ease Medspa on Groupon and went there twice for acupuncture. Dr. Wang is knowledgeable and fantastic. I feel the pain (from a surgery) and stress less. Id definitely love to keep having his treatments.Also, the person at the front desk is very sweet. She told me her experience with acupuncture and gave me some information. Theyre very accommodating and its easy to make an appointment. Thank you!

Ro
Review №12

The entire staff is AMAZING! Thelma is remarkable and fully knowledgeable on laser and proper care. She is gentle, patient and kind! I LOVE the results. I should’ve have came sooner.

Ka
Review №13

Hi i m really satisfied with upper and lower lip laser its quick not painful and excellent result i had tick hair before no more the place so clean and peaceful and professional i recommend Olga such nice and great job 👏👍

Ta
Review №14

My laser results was amazing. After the first session, my skin felt nice and smooth and hairless. I would definitely recommend Ease Medspa for amazing results.

pa
Review №15

After so many years investing in wax, I would have already had the laser done and saved money. I made the decision to have the laser, Happy for the result, only on my second visit 75% disappeared and goodbye wax. excellent attention.

Em
Review №16

This is by far the best place to go for laser hair removal - trust me Ive tried a handful. The customer service is always outstanding, the salon is spotless, and the treatments work extremely well! They also offer a lot of amazing packages that will save you boatloads on your treatments. Ive been coming to Ease for more than 5 years and I highly recommend them!

Ev
Review №17

Great result for Asian skin! Had my underarms hair laser removed in mid 2019. It has been 2 years, I’m still worry free!

Kh
Review №18

I highly recommend Ease MedSpa for your laser needs. Ive been coming here since January and not only is it affordable, it’s also painless and it works!!!! This is my go-to spa for all my facial and laser needs. For reference, I have olive skin and black hair, and the Cynosure has worked great for me!! Also, I come down from Westchester and its literally a ten minute walk from Grand Central and there’s a ton of street parking right outside!

Gu
Review №19

Had a great experience at Ease Medspa! The staff is very helpful and consistently made sure I was comfortable. Will definitely be back!

Xi
Review №20

Sandy is the best! I got a facial today and it felt absolutely amazing!

Mi
Review №21

While I’ve had good results from my laser treatments, I’d have to say my visit today was extremely disappointing. Like many laser spas, they offer great deals on Groupon. I’ve been here before but this was before the pandemic. Unfortunately, unlike my better experiences, the Asian woman who controls the front desk provided less than warm customer service today. I literally called yesterday and spoke with her, specifying EXACTLY which areas I wanted to do, inquiring about sessions as well as their Groupon deals. She told me they could only honor 1 Groupon deal so I’d save more money by going with the most expensive deal and paying for a cheaper area with the in-house price. She told me to look through Groupon to see the packages they had for sessions with more on their website. As I look through Groupon, the 2 additional areas I was interested in was listed under “small” area. I arrive at my appointment, my tech, Olga, did all areas I wanted, gave me my info and I was done. As I went to pay for my services, I tell the front desk woman which area I wanted to honor for the Groupon deal. All was fine with that. Then she tells me the additional 2 areas I wanted was not considered small but medium. I showed her Groupon and how they were in fact listed under small. She said “that’s only on groupon. In house they’re considered medium areas”. She proceeds to show me their pricing chart where it’s highlighted as the first 3 areas under small are for “groupon only”. Misleading much? However you want to price your services are fine, but you should have told me that while we were on the phone the day before or at least when I arrived for my appointment. To tell me that AFTER I received the service is just so wrong. I made a decision to get a service based on information you guys placed. To basically tell me “it’s going to cost more” is immoral and just poor businesses practices. At the very least, even if you provide me with this information, simply honor it because you guys made the mistake and should take responsibility. At this point we’re arguing and she continues to provide contradicting information regarding Groupon deals. If this experience wasn’t aggravating enough, Olga comes out the back and chimes in, asking if when I go to restaurants, do I try to pay a cheaper price than what’s on the menu. See what happens when you get involved in something you know nothing about? Not only was that rude but Olga was wrong! I had to explain to her that her colleague gave misinformation and is now trying to charge me higher. She had nothing to say. Ultimately, the price was honored. I gave a suggestion but all the front desk clerk did was give me an attitude and not respond. At one point, she even tried to tell me that no one has ever challenged their pricing and Groupon deals and they’ve never had this issue. She actually swore to God. Well she was wrong because I read a review with a client doing that very thing! Go here if you want. The results are good. Customer service and providing ACCURATE information is not something you’ll get. As humans, we all make mistakes. But the proper way to handle these matters is to admit your faults and correct them! Good luck to new clients

Pa
Review №22

Excellent job. Professional worker. I will recommend you guys come to check it by yourself. I did it and get the results and I love it so much. Thank you.

ni
Review №23

Great communication

EM
Review №24

Love this place! Everyone is super friendly and Olga makes you feel super comfortable! Great service!

Ka
Review №25

While the front desk and most staff are great - especially Olga and Zorina, one staffer is extremely rude and makes the experience not worth it, will refuse service even if you’ve done the same thing multiple time’s. If you do go here, make sure you only go to Zorina or Olga.

Lo
Review №26

I go to MedEase for acupuncture, and its always a nice, relaxing experience for me. Its clean, cozy, and I feel well taken care of when I come in. I often doze off, and feel better afterward. Front office staff are cheery and professional. Thank you!

Ta
Review №27

Love this place! So friendly and accommodating. I have had laser on 5 body parts so far and plan to get more- great results! I am Armenian and have dark, thick hair so it’s worth it!

Ju
Review №28

I started off with my Brazilian and absolutely fell in love with this place. My results were so amazing I went back and added 7 body parts. I’m Hispanic and Italian and I no longer have dark course hair on my body. So happy I came to Ease Med Spa. This RN approves :)

Ta
Review №29

Only place Ive gone to for laser. Love customer service!

Ol
Review №30

Great place!The staff is very knowledgeable and polite, explained everything before the procedure and answered all my questions.If you are planning to schedule a visit I can recommend Olga. She is amazing!

Ba
Review №31

I just finished a 6 session treatment for Laser Hair Removal at Ease Medspa and Wellness. The team at Ease Medspa and Wellness is friendly and professional. This was my first time doing it and I’m amazed with the results. My only regret is not doing it sooner! I would highly recommend them to anyone considering laser. Check out their website for deals or look for them on GroupOn (I bought a GroupOn deal).

El
Review №32

I absolutely love MedSpa!! Staff is always polite, helpful, and flexible with availability. The spa itself is immaculate and their prices are reasonable. I saw a difference in hair regrowth (or lack thereof) after my very first session!! Olga is excellent as well as Zorina who is an outstanding, thorough and considerate professional. I can’t imagine anyone not having a good experience here... unless perhaps you’re the type of person that complains no matter what ;). I highly recommend!!

12
Review №33

Very clean establishment, with a calming ambience. The staff... are both professional & friendly. I started coming to Ease Medspa approximately 15 months ago for laser treatments, and I must say... my results have been amazing (I went from having 1 area treated to now having several areas treated). I highly recommend Ease Med Spa for anyone in search of effective laser treatments.

El
Review №34

I’ve been coming to Ease for years specially for laser. I’ve had great results and their prices are reasonable. Zorina (and their machine) is amazing, I hardly feel anything. JJ runs a great front desk. Try to keep your appointment because they get very busy in the after-work hours.

Ye
Review №35

We had a couples massage in a private room and it was a good experience. My husband and I have tried different spa centers, both upscale and per-minute massages on the go. Wholehealth is average in ambiance, not cheap but not as luxurious and pampering as the others we tried. Therapists are Chinese. My husband is a critic when it comes to massages, & he said this is one of the best he had. I agree. The therapists did a great job with those knots and they tailored their massage specific to each person. And it felt like a healing massage, very nice!

Co
Review №36

So this was my third time coming and I was really hoping this time was a little different than the times before. When I walked today I was paired with a different person, which is fine although I believe a connection is formed by try scheduling with the original person who consulted you and advised your next treatment. At my last visit I purchased two 50 min. session for two different treatment. So after today’s visit I would have another treatment of my choice. Upon getting to the corner to leave my tip, it was then explained that because she did a deep cleaning before my peel (which is the only thing I booked), it was considered a facial and peel so I used both sessions. All I could do is think to myself confirmation that this is your last time. Outside of not being able to enjoy my session for the consistent cross-selling conversations - I then was misinformed or never informed that I was using my two session. The staff is great and could really grow the business if they allowed customers to enjoy their experience and share with other the amazing time had.

Iv
Review №37

Ive been to both locations for laser hair removal and laser lipo. Its been a great experience. The staff is great. I recommend to anyone who wants to do something nice for yourself to look and feel better.

Mo
Review №38

My wife got me an appointment here. I haven’t had bodywork in about two years, even thoughI am a manual therapist/physical therapist.The bodywork was so good, I wrote the review in the waiting room before I left the appointment.I’m really hard on people who do bodywork/manual therapy. This place is a really good value.

su
Review №39

I stumbled here via groupon and loved it right away. I love Asia based spas because A: I am from Malaysia and B: the service is very different and by that I mean, they are very nurturing and a massage feels like its done with care and love instead of time.If they find a spot that needs to be worked on, they ask and focus on it.The owner is lovely and honors previous promos and such but especially very accommodating.Tina is my friend and masseuse.. I have taken friend there and everyone has loved it.

Ge
Review №40

Absolutely love this place !! The staff are super nice and understanding. I was pretty scared to get laser hair removal and Zorina made me feel as comfortable as possible. They always answer the phone and give me great advice !!

An
Review №41

I like the facility, its overall nice and clean HOWEVER I felt very pressured into tipping because the front desk asks after every session for gratuity out loud in a packed waiting room.... it makes you uncomfortable because tips are not guaranteed, they are a bonus for service and results.

Sh
Review №42

I purchased an initial voucher from for pulsd, once this had expired I bought a different coupon from Groupon as needed one more top up session. I purposefully checked the t&cs to ensure there were no issues with returning customers using this voucher and none were included on the website. When I went to book the session I was told my voucher was invalid and that I would have to request a refund. Although the clinic is effective with their treatments I’ve been extremely dissatisfied with their operations on numerous occasions. I now have to go through a refund process with Groupon—huge waste of time! I also waited 40 mins for one appointment, and an hour for another. I wouldn’t recommend based on their service

Al
Review №43

Was so bad the experience I broke after the dermal they use envy medical which is really strong I had two wait 2 weeks to get it at another certified place where they say hello and goodbye. The lady just said nothing came into the room didn’t sit with me to tell her what I was allergic to my lifestyle nothing. It was just all around bad do not go here if you have sensitive skin or want someone with product knowledge

Ju
Review №44

I have been doing laser hair removal here, great service with great result. Highly recommended!

Fl
Review №45

Well run spa, very clean and tidy. I bought a package and can’t wait to use it.

Al
Review №46

Treatments are always super efficient and professional. Kind staff who know what theyre doing.

Li
Review №47

The location is a little difficult to find for the first time visitors, there are no clear and bold signs for directions! I love the fact they still take my laser hair removal treatment package I purchased about 2 years ago before they moved from their old site located in east village. But the laser technician who served me that day was very unprofessional and not responsible. She did a lot of gossiping but not really focused on what she was doing. She missed a lot of spots and the hair removal result was not good.

St
Review №48

Great customer service... such a relaxing environment and very accommodating to customers.

Ka
Review №49

I bought a 3 facial service on Groupon, and have had such a wonderful experience, so much that I have purchased the 3 pack of Derma Silk Infusion treatments per recommendation from my racialist. I have had countless confirmed appointments, and this Spa has been so accommodating and kind on the phone. I love the Derma Silk machine, facials and products. The brightening serum treatment is my favorite as I have dark spots and old acne pigmentation spots. Such an easy process and relaxing!

Am
Review №50

I cant speak for the massages and other services but Ive been several times for the hour-long foot reflexology treatment and have never had better. Everyone has always been super polite and so what if the masseuse/therapist doesnt speak English? I dont really like anyone chattering at me anyway while Im blissed out. For the foot reflexology, you stay dressed (removing your shoes, of course) and soak your feet in a tub of warm water while your therapist massages your back and arms. Then youre turned around, given a blanket and allowed to doze while careful attention is paid to your legs and feet. I walk severals miles a day around the city and this is what I need on a regular basis to put a spring back into my step.

Al
Review №51

They don’t even answer there phones! How is someone suppose to book an appointment and get questions answered IF YOY NEVER ANSWER YOUR PHONE!!! I’m getting tm refund back

Ch
Review №52

Wonderful laser hair removal experience. Zorina and the rest of the staff made me feel very comfortable!

Jo
Review №53

This place is excellent, the staff is very friendly and caring .😘 I been going for a year now for laser treatment, AMY is an expert with the laser.👍 I dont have any complaints, the place is very clean and relaxing, and J.J and the girls that work in this place are very nice and polite, I love whole health wellness💓💋 good job girls😘💙I recommend this place strongly.👌👏👍xoxo Joanna Howell 💋😘

Gi
Review №54

Great environment, great staff, comfortable and affordable. Overall really good experice👌🏽👌🏽

Ma
Review №55

Great massages and reflexology at this downtown venue. Friendly staff and a great experience

Ja
Review №56

Ive been going here for years. The staff is really friendly and the prices are great, which are both really hard to find these days.

Va
Review №57

My massage ended 7 min early. And at one point, her hand just stopped moving. As if she fell asleep or was checking her phone. I had to wiggle to let her know I was actually awake...

Mi
Review №58

Great results! Great service!!

Sa
Review №59

The massage and back scrub was superb.

Information
35 Photos
59 Comments
4 Rating
  • Address:133 E 54th St # 203, New York, NY 10022, United States
  • Site:http://www.easemedspa.com/
  • Phone:+1 212-625-8966
Categories
  • Laser hair removal service
  • Acupuncture clinic
  • Facial spa
  • Massage spa
  • Massage therapist
  • Medical spa
  • Pain control clinic
  • Skin care clinic
  • Weight loss service
  • Wellness center
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:11am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–8pm
Planning
  • Appointments recommended:Yes
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