Cons: The gym is swamped even at early hours. Sometimes you’ll wait 10-20 for a machine even if you get to use it at all. Lots of financial bros getting their party pump on from using multiple machines so they can look suave for their Hinge date.Pros: The staff is super helpful and nice.

Not a bad gym. It has all the equipment you need to get a good workout. And while it doesnt have a lot of multiples of the same equipment, Ive never had too much trouble getting what I needed. Staff is friendly - no complaints there.Trainers can be annoying to work around, though. I watched earlier today a trainer using 2 benches and 4 sets of dumbbells. Its pretty common for them to use machines just to hold their phones.I also wish they had more room for barbell exercises. Theres 1 deadlift platform, 1 squat rack, and 1 power rack. Im not often waiting for a rack, but it also means if I want to deadlift, I have to do it in the aisle because the platform is taken most of the time. And theres only one extra barbell so if you want to use a landmine platform or do hip thrusts it can pretty limited.

I joined Crunch on 83rd Street at the beginning of April foe a short-term membership. Their membership manager, John Radzik, could not have been more helpful and accommodating. He gave me the best options available, showed me every nook and cranny of the place and checked-up on me whenever I would come to workout to make sure I was getting everything I wanted out of the facility and membership. It was a very pleasant experience at Crunch and John made it even more so.

I have been a member of Crunch for 21 years. These days, the gym is run better than it ever has been since I joined. They handled the pandemic reopening with the utmost attention to health and safety protocols, while maintaining the warmth and “no judgments” environment that is Crunch’s hallmark. The staff is always friendly and helpful, led by Ali, the General Manager, whose good humor and kindness are contagious. I consider myself lucky to have the 83rd Street Crunch in my neighborhood.

I’ve been a member (off and on) since this gym opened. I love that it’s super clean and the staff is nice and very professional especially John Radzik, who helped me renew my membership. He is super helpful, a good listener and he helped me choose the best option that worked for me! I would recommend him for any new guests that are interested in joining.

Nice space.Lots of equipment and well kept.

The epitome of professionalism and customer service, John in memberships went above and beyond to help me give my husband the gift of good health. I highly recommend speaking to John. He was warm, knowledgeable and efficiently customized a membership package that personally met my husbands needs. Thank you, John!

Friendly staff, clean facilities, a great variety of workout equipment including crossfit tires, etc. Fitness classes, yoga, spinning, pilates, and sports workouts. COVID-safe and well kept locker rooms.

I am a new addition to the crunch gym! John the director was so incredibly helpful. He answered all my questions about covid safety protocol and cleanliness of the gym. John even recommended Annie a personal trainer and gave me a free session. Annie is incredibly nice and helpful in improving my strength and knowledge about fitness. Cannot recommend this gym more!

Got locked up after my gym session.I finished workout at 9:50 , went to change, I was out by 9:59, came to the door, nobody was there, doors were locked, person from desk went away, locked doors. Had to call police to let me out.Waited about 50 min to solve the problem.Terrible experience.

I really appreciated their reasonable cancellation policy, and their handling of memberships during the pandemic. So many gyms make cancelling or pausing memberships nearly impossible. Also, their saunas are nice and hot.

I switched to crunch from blink, after having tons of trouble with them.The staff (Mo and John) are so friendly, the remember me by name and greet me as soon as I walk through the door.The gym is clean, and never busy! Its small but cute, and they have everything I need at my gym.

I just spoke with John about my recently terminated membership (long story - it wasnt supposed to be terminated). After a quick 5 minute call John was able to reinstate my membership with no issues whatsoever.This was a breeze after the membership coordinator at the gym I normally attend tried to have my get a new membership at a higher rate and charge me new initiation fees.THANK YOU JOHN - HIGHLY RECOMMEND SIGNING UP WITH HIM @ 81ST ST.

Honestly this gym scares me. The floors i question it’s strength. The cardio machines are on a massive slant and they don’t do anything to fix it. The machines are run down. Nothing like the one one 23!

$35 drop in fee for one time use is ridiculous. Do better

Its a well equipped gym with a friendly stuff. Especially during COVID they provided all the necessary facilities. Most of the people making sure to clean the equipment as required. I still recommend to clean before use, just to be sure.I was most of the time in the early morning where it isnt too crowded.

Crunch shut down in March 2020 due to the pandemic. During this time, they continued charging monthly dues and annual fees, even though accounts were stated as frozen. A year later, they have still given 0 refunds. This locations management as well as corporate member services will not help and would rather keep hundreds of dollars in cancelled dues. Im now in the process of arbitration. Stay away from Crunch because all they care about is charging your dues and making money.

If you decide to visit this location make sure to ask for MR. JOHN RADZIK. He is THE BEST OF THE BEST, in all my years of dealing with gyms, I have never met an individual so DEDICATED, ENTHUSIASTIC, PROFESSIONAL and HELPFUL. He is extremely METICULOUS and will do everything in his power to assist you and make you feel comfortable. He will go above and beyond all your expectations and ensure that he can accommodate you and your situation in any way possible. If you do visit this location, ask to talk to MR. RADZIK, an extremely worthwhile endeavor that I guarantee you, will not regret. Never have I had this kind of service in all my years, he truly brings a new meaning to TOP NOTCH customer service. HIGHLY recommending him, would be the understatement of the century. Out of 5 stars, he is 7 stars for absolutely OUTSTANDING customer service. I appreciate and want to thank you so much John for your dedication, commitment and everything you have done!

Super clean, never too crowded, all equipment works. John was extremely helpful in finding the best membership options for what I needed. Would highly recommend this gym to anyone.

I have been a member of this Crunch gym for more than two decades, joining when my nearly 21-year-old son was 6 months old. I have seen a lot of managers come and go, but I want to give a 10-STAR REVIEW to Ali Schulman, the current general manager at the 83rd St. branch. She is a remarkably smart, effective, kind, and member-centric manager who makes coming to the gym, which I love doing, an even better experience! She has navigated this gym through plenty -- renovations, reconstruction, COVID!! -- and always focuses on making sure that Crunch members are well taken care of, that the gym is excellently maintained and pristine, the staff helpful and respectful, and that the Crunch gym always maintains its welcoming, no-judgement, become-the-best-you-can-be culture. Whenever I had any problem, Ali would make sure that it was taken care of right away. She is a wonderful asset to this gym and to the Crunch corporation. I cant say enough great things about Ali Schulman and the gym that she runs!

Its awesome facility where you can get a great workout and cardio .. Definitely suggest this facility to future members 😁👍

Its been my go-to location since the beginning of the year. The gym has been renovated, and the floor space, studio and locker rooms are spacious and very clean. There are lots of machines, free weights, TRX, bosu balls, kettle bells, anything fitness needs related. I go to several locations and feel very safe working out at Crunch. You get temperature checks upon checking in, the gym is pretty empty so theres no danger of breaking the 6 feet of social distancing. Im just grateful to have my gym available once again.

Great team, very sensitive to how hard this past year has been on our bodies.

Poorly maintained equipment and very disorganized. Weights strewn everywhere in no particular order at all times of the day. Staff does not appear to maintain the equipment as the scale in mens weight room has never worked in the three months Ive been here and there are two barbells with their ends loose or broken that havent been replaced or repaired (also arent enough barbells for the equipment). The upstairs gets extremely hot and humid, so much so that the walls are wet and the ceiling drips (temp is currently set at 71 which is ridiculous for a gym. See pictures. I will be leaving at the end of the month for a gym that takes itself more seriously.

The cardio equipment is almost all flawed. The treadmills are on uneven flooring, the crosstrainers inclines won’t adjust. Everything is broken in one way or another, and now with every other machine out of service for covid (not their fault, of course!) it’s even harder to pick a machine whose problems don’t drive me crazy.

Dear W 83rd St. Crunch Fitness and the Crunch Management team,I wanted to take a minute to say THANK YOU for letting me workout yesterday. To the manager Ali Schulman, had you not had a client when I was leaving, I would’ve stopped to chat with you and say thank you in person and phrase you and your gym.Your club is amazing. Clean, well staffed, and GREAT equipment. All the club members, of all training levels, were nice to me and very courteous. And OMG the equipment. I loved every piece of equipment I used. And such a huge amount of equipment and selection.I have been lifting and working out 40+ yrs and I’ve trained at gyms all over the east coast; Maine to Fla. Your gym is the best I’ve ever trained at.Your gym gets an A+!!!My next trip to NYC I will be back to Crunch Fitness W83rd St. See you then.Thank you again,Bill KugelManchester

Scammers, I wouldnt ever use them again - got herniated disc with personal trainer there. They also closed down the gym for over 6 months cause of covid and billed me for it. Ridiculous. Never going here again

So happy with this gym! Incredibly welcoming and inclusive. John R is the best. Awesome safety procedures for COVID as well. A great safe place to achieve those goals!!

Very clean with equipment kept in good repair. It’s a nice neighborhood gym with generally good clientele and friendly trainers. Not too expensive I’d say with pricing just about right.

Joined the day gyms reopened in NYC. Great Gym with excellent equipment, helpful & friendly staff. Crunch is incredibly clean & well maintained. Really happy with my decision to join.

Its very hard to do cardio wearing a mask. But Crunch and its members so far are doing a great job with covid protocols - lowered capacity, new ventilation system, distancing, wipedown of machines, etc. - so that I feel happy and safe working out at the gym.Cant wait for group classes to begin again.

At the first day of my membership, I remembered the staff mistype my last name, promised to change it but not. Due to covid, I try to stop my membership for a while, and send the contact form to them. However, no one contact me and still charging me on bill. Impressive.

Crunch 83 is the best! The staff is always so friendly and with COVID they’ve been great about keeping the facility so clean. Love coming to get my workout in daily!

Its a fine gym but the weight floor feels clustered

Great facility and kind staff!Facility is kept very clean.John set me up with my membership and he was extremely helpful.

Excellent Gym on the UWS!!! I feel very safe here during COVID. They are doing great with all protocols. They have everything you need (and then some) to get a great workout. The staff is super friendly and helpful, as well.

John is great hes always available to answer any question or concerns. The club is very clean and the equipment is great.

This is by far the best experience I’ve had with a gym in Manhattan. It’s fully stocked in terms of equipment, and it’s rare I have to wait for anything - there are always alternatives if one machine is being used and there are tons of barbells that you can grab for compound lifts in a separate space if you need. The club is clean & well maintained - I always see at least one person actively cleaning at all times - kudos! John is so helpful in setting memberships up & addressing concerns. I’ve always felt safe here during COVID. Management is receptive to feedback and truly cares about member concerns. The staff (front desk) are happy to answer questions and always greet me. The trainers are exceptional: I go to them often for advice & they’re always helpful and kind with great feedback. I have endless good things to say about this location & its staff. Between the options in the neighborhood, Crunch UWS is a no brainer.

Love this gym so far. Everything is clean, everyone is focused, staff is helpful and friendly and overall its a really welcoming place.

Started using the gym again about 3 weeks ago, and post-lockdown protocols are just terrific. Sparkling clean, sanitizer and spray everywhere, some machines cordoned off to maintain space. The staff is even friendlier and more helpful than before. I started working again with my trainer, and feel completely comfortable. He sanitizes everything before and after. I still avoid the cramped locker room as much as possible for safety sake, but have NO qualms about the overall cleanliness, attention to protocols, and helpfulness of the team. And Shalah and his group of trainers are the best: focused, attentive, and really personalize the training for what you need. Couldnt be happier!

Great gym. Nice people. All around great value!

Crunch continues to expand services and develope ways for us to work out safely during the ongoing pandemic

Its been a month, so far everything is okey ! I will update you guys , first impression is awesome:) I can see their smiling face under masks 😆😅

Good spot very clean three floors of fun.

Youll find a warm welcome greeting from the staffs. At the moment, theyre remodeling their appearance so getting a personal tour would be bad timing if you want to see a better first impression out of it. Everything seemed neat and clean from floor to floor but not very much spacing on every section (bathroom, sauna, showers, locker rooms) The reason why it has two stars is because of the odor on the second floor workout station, i cant workout while it smells like pig sweat. Ive been associated with other gym companys and regardless how many people are in a room, others would know how to resolve that.

GOOD OFFICE STAFF.GREAT TRAINERS

Equipment is always broken, at busy times no machines available because they have just remodeled and increased personal training areas at the expense of gym space for all (and charged members for the remodel through increased dues). Also, in order to make more space for personal training, they have moved equipment to a basement, windowless room with poor ventilation and music so loud that you can’t listed to your own music or watch videos on the video screens on the machines.

This location is always clean and offers lots of fun classes! The staff is very friendly and helpful. They have a good amount of cardio machines so you rarely have to wait for the one you want.Additionally the cancellation process is a breeze! I had to cancel because I was relocating. Many other gyms I’ve used before make you come in to the location you signed up at and have you pay a fee or the following month- not here. Very painless during a stressful move!

I like Crunch as a whole and I have the membership that allows me to use any Crunch anywhere. So I was happy to have one in my new neighborhood (used to use the Crunch on 34/2). Let’s just say this one is in desperate need of an overhaul. It looks and feels old. Very crowded layout. Equipment is often damaged or there’s not enough bars per benches. Staff is friendly though and most members also seem friendly and courteous. There is an odd amount of people who think they can work on 2 machines at once during peak hours though so prepare to have those conversations. All in all I highly recommend Crunch as a gym, especially in NYC but this one on 83/Amsterdam is long overdue for a renovation. It’s very tight and worn down.

This is a great gym if youre looking for many group training classes, several floors of machines (so youll not be waiting for machines) and a clean environment. Everyone is friendly and super helpful. Try the hot yoga for a sauna and workout combo :) They also have a boxing ring :) The trainers here will kick your butt!

Setup is a little awkward but this location is pretty clean, convenient, and has great equipment

Decent location. I like that they have a steam room and a sauna. Most locations have one or the other. Also this location probably has the softest, fluffiest towels of all the Crunch locations Ive been so far.

Cluttered gym.

Honestly terrible service. Trying to cancel membership for over 2 weeks now and was promised a credit for the time the gym was closed. Just getting the run around. Work out elsewhere, this place is a joke.

I tried going here as I was on a trip to NYC and it was horrible. The gym does not have enough ventilation. It is way too stuffy and the smell of the rubber floor is nauseating. There are no windows, except on the far side. All the equipment is packed into one side, there is hardly any room anywhere and it feels really claustrophobic. I left 20 minutes into my workout as I felt like I was going to pass out.

Excellent gym. Always being cleaned and there are always at least two maintenance people working most times. There are several hand sanitizer stations placed strategically around the gym and sanitizing wipes near cardio machines. Most of the treadmills and cardio machines have been replaced recently. Except for the most crowded times there is never any waiting for equipment. Management, staff and trainers are all excellent and courteous. I have never seen any trainer bump a patron from the equipment. One only has to ask and they will adjust the temperature. Frankly, I cant understand the negative reviews. This is a great place and has only improved during the last year. Have been a member for 10 plus years.

Do not go here! They rip you off!!! The facility isn’t good for the prices and the customer service is horrible! Waited five days calling everyday trying to get a response from the operations manager who never got back to me about memberships! Also no other staff could answer a single question all they said was I can’t help you I’ll have someone call you tomorrow with absolutely no follow through or urgency.

My partner paid for personal training sessions,got injured doing personal training. Provided doctors note to get reimbursed for remaining sessions she did not use. Was happy to continue membership but requested refund for personal training session she did not use -2K.Now Crunch are refusing to give back the 2k. Robbers, thief’s and liars.

Stay away if you dont want to be ripped off

The down side to this location is that it is always packed! The staff here is helpful and try their best to keep the gym clean. I enjoyed working out here but for the price your paying youre better off going to another location with more machines, weights and room lol. Note: The locker room is tiny!

Was charged twice for my final month. Sent an email, spoke with manager, still no refund. And it seems this is a common story. The facilities were ok, but once they get you signed up, good luck getting out.

Best gym in the city.

Good

Despite spanning three floors and having several rooms available for classes, the rest of the floor plan seems cramped. Sure its Manhattan, but itd be nice if there was space available to do simple things like push-ups or crunches. That said, the equipment is all in fine condition and everything is generally clean.

Recently joined this gym. Everyone seems very friendly and extremely supportive. The classes are great. Like coming here.

Its an OK gym, better than NY Sports by far. The treadmills are generally not working properly, either TV or the sound is not working. Only one small stomach machine, and themats for floor work are always crowded and difficult to get on.Weight lifting area is cramped and you are right on top of the next person. Problem is the entire downstairs level is all for classes ground floor is all running machines, weights a jammed into one level.For a few dollars more you can go to Equinox or David Barton, which is what I did. I also so not like the sneaky charges they throw on once in a while. I wish I lived in a building with a gym, way more convenient.

Update: crazy mask off lady has been suspended. Hopefully she will not come back.

Pros: very nice front desk folks. For the space, healthy breadth of weight and cardio eqyipment. Generally sane, respectful, dedicated clientele.Cons: a month ago all cleaning products were removed from the gym, with no indication that theyll be replaced. As a result the weight equipment is in a foul state, not to mention the potential of infectioun in this year of historically dangerous flu.Personal trainers are permitted to bounce members off stations or equipment theyre using without notice or asking to work in.Attempts to address these issues with both the propertys and regional management received no response. There doesnt seem to have been any on-site management for two weeks, and some question whether it will be replaced. Front desk staff are not authorized to address any issues. The cons far outweigh the monthly fee. On to the next option.

Solid gym. Not Crunchs fanciest build out in Manhattan but has everything you need. Classes are good and have good instructors.

This place has gone downhill. The cardio machines are often partially broken. My biggest gripe is that they continued to charge me after I canceled my membership. Very shady. On the bight side - their trainers are solid. However, I would look elsewhere for an above board UWS gym.

All of a sudden this gym has taking out all of my favorite machinery so they can put Astroturf everywhere. I’m looking for a different gym

What a well ventilated and clean place this is. Impressive.

Great gym. Not as $$$ as the other big chain and much nicer than the cheaper alternative. I bought training sessions and was matched up with Donavan. I was looking to improve my flexibility, core strength, joint strength and to lose some weight off my waist as well as overall strength training. He has a background in gymnastics so his expertise with stretching and flexibility training was very helpful for me. I have had lower back issues and had to visit the chiropractor monthly for adjustments for years. After I started working with Donavan I stopped going to the chiropractor and didnt have to go for 5 months because his workouts did such a great job improving my core and lower back strength. I actually lost an inch off my waist and can now wear 31 pants and lost 5 lbs. I havent been in this good of shape in years. I highly recommend Donavan.

Wish I could give Zero stars. Do NOT work out here. This corporation does not have any accountability to its members. They will not get on the phone, return a call, or do anything to solve any issue. The employees say they have been told to ignore complaints with hopes a customer will just quit and they can keep their money. That is how this business operates.

This gym refuses to maintain its weightlifting sections temperature within a reasonable range (which is generally accepted to be 65-68° F). It is far too hot here.

Rude customer service. The manager is rude Hereford the employees feel empowered to do the same.

Have only taken the Zumba class with Jake, but that alone is worth the 5 stars!

Impossible to breath on the 2nd floor since the cardio machines have been moved to this floor. Serious aeration problem!

Great staff, good location, great equipment, good price.

I am huge fan of Crunch. I have been a member for years ( at least for the last 6, when they used to be owned by Ballys). Getting away from Ballys has been the best thing that has happened to them.They are a clean gym and they are always upgrading their equipment.This location however, is really cramped. It is very small. Their locker room is very tiny. They dont have as many equipments as their other locations. They have two group class rooms down stairs. The main floor has the locker rooms and cardio equipment. Upstairs is more cardio and weights.What this location does have is a daycare (downstairs) and a neighborhood ambience, where you feel like everyone knows you. Very homey. This part, I love and I guess it is because it is in a small location and in a quiet neighborhood.If you just need to come in do cardio or lift weights and get out, this is great. However, if you are looking for a variety of machines then I recommend other Crunch locations.Crunch as a whole I recommend over nYSC and Equinox, as far as New York gyms are concerned.

I am not a member at this gym but it is the gym i choose to train at when im in manhattan and i have used it on and off for the last three years. I have always enjoyed training here and have not had any bad excperiences. sure its a fairly basic gym but in my opinion basic is good. It caters for all, from the powerlifter to the must i have toos. People are always friendly and i have found love talking to a Brit and are always willing for a spot here or there.

I joined Crunch because it was the cheapest option in the area. Terrible filthy place. BE AWARE!!! They have a deceiving practice of luring you with a low rate and then charge an annual fees to keep your rates low! Stay away...

Somewhat cramped, but I guess rents expensive here. Can still get a decent workout.

Good gym with nice equipment!

They run the ac and keep the front door open. Wastes energy and the place is hot.

Not enough classes later in the evening. For the price there should be more times and options at all locations, not just the main ones.

Good enough for an effective workout

Most cramped weight room area in the city the second floor is like a closet

Nice gym

Nice location

Cool

I do not know