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Upper West Side Dental
992 Columbus Ave, New York, NY 10025, United States
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Br
Review №1

I’m an anxious person when it comes to the dentist, but everyone here was so wonderful! The woman who checked me in, Brianna, was so friendly and explained all the costs to me up front which was unexpected, and and appreciated! The assistant, I believe her name was Elle, was also so reassuring during the X-rays, and was helpful after the visit too. The doctor was friendly, informative, and I was way more relaxed during the cleaning then I thought I would be.They are a great team, who obviously work well together, so I feel very confident in going back for follow ups.If you’re someone who feels anxious, this is a great place to go! Hope this helps :)

FA
Review №2

Great very clean. The dentist explained everything to me, didn’t try to convince me to do unnecessary work. Prices were typical. The doctor was punctual. I didn’t have to wait long, even though the waiting room was full. I appreciate making an appointment and my time is recognised as important. Great dentist DDS. I would highly recommend, I had a very pleasant experience. I would highly recommend upper west side Dental 🦷

Le
Review №3

Dr. Shirley is by far one of the best dentists I have seen! All of his staff are kind and professional. Upon arrival there is little wait time to see Dr. Shirley, and once you are in the exam room you may select music of your choice. I was also offered water or tea. Overall, all of my visits to Dr. Shirley’s office have been pleasant and there is nothing to complain about! He and his staff make sure you are always comfortable before, during and after your procedure. If you are uncomfortable for any reason, they will work to address the issue. The only thing I would advise new patients is to (if need be) cancel your appointment 48 hours in advance to avoid being charged a late fee. Dr. Shirley’s staff actually send you text messages and phone calls about three days before your appointment to confirm it, so there won’t be any issues regarding the cancellation fee. Other than that be prepared for excellent dental and customer service!

De
Review №4

Yesterday, I visited Dr. Benjamin Shirleys office for the first time. My dental visit was the absolute best that I have ever experienced, and I have been to many dentists. Dr. Shirley and his staff--Brianna and Elle, were extremely kind and accommodating. Dr. Shirley is an extremely knowledgeable practitioner. His knowledge, equipment and procedures are up-to-date. I was beginning to really hate dentists, after being ripped off for inferior work. However, Shirley has restored my belief in dentistry. I will return to Upper West Side Dental, to his dental chair today if it were necessary. I actually look forward to returning to Upper West Side Dental. Thank you so much Dr. Shirley, you are a godsend. (DOwens, 8/9/2021)

Mi
Review №5

This office is very friendly, efficiently run, and I always feel well taken care of. I appreciate the car and attention that the office staff and Dr. Shirley have shown me for the four years I’ve been coming here!

Me
Review №6

I could not be more grateful to Dr. Shirley and his fabulous team at Upper West Side Dental. I have been a satisfied patient at the dental clinic for a little over a year now. On Monday morning, I called before business hours in a panic because I had lost a filling overnight. The lovely Brianna immediately called me back and scheduled me for an emergency appointment on Thursday. In the emergency consultation, Dr. Shirley graciously decided to schedule me for a filling after his last appointment of the day. Despite the longer working day, Dr. Shirley was his reassuring, thorough, professional and happy self. If you want to experience the highest standard in dental care, I suggest you try Upper West Side Dental.

Ne
Review №7

I’ve been seeing Dr. Shirley for several years and there are various good reasons why I keep returning. The office has a lot of flexibility with appointment schedules and notify you in advance of an upcoming appointment, the staff are warm and inviting, the office is clean with options to listen to music, and Dr. Shirley is professional, detailed, thorough, and knowledgeable. He explains your dental cleaning and work in detail and walks you through any issue he finds. I really appreciate the work they do in keeping me comfortable through the whole process.

EG
Review №8

If I could give this place 0 stars I would. The problem isnt the dentist. The problem is that nasty skanky receptionist. She catches an attitude for anything. Wanted me to pay extra money because of a missed appointment. Mind you, I called to let them know I wouldnt be able to make it. Still she is a professional at making people feel like dirt. Shame on you Dr Shirley for having that woman working there.

Al
Review №9

Dr. Shirley is very careful, understanding and precise. He made sure I was comfortable while I got procedures I had never done before and explained things thoroughly. He made sure I have preventative treatment and am staying healthy. The whole family felt this way including my teenage daughter.

pa
Review №10

I had an impacted #17 tooth. It was laying in my gums like superman. I was relieved to learn that I was able to find Dentist Shirley because at that point I could no longer close my mouth. With his knowledge and a little laughing gas I could smile again. Thank you

Sh
Review №11

Great experience! Amazing staff !! I was super nervous for my extraction but felt absolutely no pain. Thank you so much to the staff for the care and friendliness:)

Ki
Review №12

Literally everyone in this office is AMAZING! All the staff is so warm and kind and Dr. Shirley makes sure you always feel comfortable and does great work! Brianna made getting my teeth done so so easy and stress free, she’s a rockstar! Great office!

Sa
Review №13

I was in so much pain and was seen the same day. I has some teeth pulled and cavities taken care of by Dr. Shirley, he did and amazing job and was so kind. He even stayed a little late for me. I was so nervous because my cavities were big ones. No pain and everything feels fine now. After those visits I went back for a cleaning which was comfortable because I had nitrous. The front desk was so nice and always told me what I was paying before doing any treatments. Highly reccommend Dr. Shirley!

Ch
Review №14

Dr. Shirley is friendly, knowledgeable, and professional. You can tell he cares about his patients and providing them the best care possible. Great bedside manner. The rest of the staff are stellar as well. Everyone is friendly, they call you by your name, and they make you feel at home and comfortable in an environment that often elicits anxiety. I would recommend Upper West Side Dental to everyone.

Da
Review №15

Received a number of notifications prior to my appointment as well as health questions. The office takes lots of precautions during your visit and keeps patients separated. I don’t know anywhere else that takes this many precautions (this is a good thing!). Dr. Shirley and his team run a tight ship and the dental care is very comprehensive and top quality.

Em
Review №16

I had a wonderful experience at this office. Dr. Shirley was gentle, attentive and highly skilled. His staff is super nice and very professional. I felt safe and cared for and left the appointment feeling so glad to to have found such a wonderful dentist. Highly recommend

Ry
Review №17

Dr. Shirley, Brianna, and Anna are fantastic. By far the most pleasant, fast, and attentive dentist visits I’ve ever had, and in the perfect location. They’re super thorough with insurance and payment info, and they make sure that everything gets addressed. Personal, professional, excellent all around!

Em
Review №18

Everybody was very nice and helpful! All the staff was very welcoming and Dr. Shirley gave a really comprehensive overlook to my needs and some great options for them. Would recommend.

Ol
Review №19

Have really enjoyed my experience at UWS Dental! Dr. Shirley and the team are friendly and professional - thank you all!

Be
Review №20

Dr. Shirley is a wonderful and attentive Dentist. He is very personable, caring, and transparent. Would highly recommend to anyone searching for dental care.

Jo
Review №21

WARNING! Dr Shirley made such a mess of my fillings that I had to go to my former dentist to have them repaired. He drilled out so much of my tooth for a basic cavity my professional dentist feared I would need a root canal but thankfully he was able to repair the damage. Im a medical professional so I have a pretty good amount of knowledge regarding dental anatomy and physiology. I hate to have to leave such a negative review of a colleague but this is warranted.

Ma
Review №22

I am so lucky to have found Dr. Shirley! He is gentle, professional, and really takes the time to listen and help you feel comfortable. In fact, I just got a cavity filled with zero pain. I was very nervous to have this done, but the doctor made the whole process just as easy as a normal cleaning. The office has been pristine and incredibly conscientious during COVID and I felt absolutely safe. Bonus: they have a delightful outdoor waiting area to minimize exposure in the office even more. I HIGHLY recommend this practice!

No
Review №23

Done two wisdom tooth extractions here. Dr. Shirley is a fantastic dentist and made the whole experience very comfortable and pain free. Ana and Brianna are super friendly, helpful and informative. Booking was very easy, they gave me all the information up front. and COVID precautions made me few safe. I even watched The Last Airbender during my procedure.

El
Review №24

I hate the dentist with a passion but I don’t hate this one! Dr. Shirley and Ana made me feel so comfortable! Will definitely be recommending this office to everyone

Em
Review №25

My appointment was great! I didn’t feel anything when the doctor had to use the shot to numb my mouth, and I only found out about it afterwards. It was simple and easy, and as always the staff went out of their way to be very kind.

Ca
Review №26

Felt very safe with COVID precautions during my visit with Dr. Shirley and given a thorough exam and cleaning. Will definitely be back! I also appreciate that he has some weekend availability.

An
Review №27

I had a great experience at UWS Dental. Dr. Shirley was a reliable dentist, and the staff were amazing and kind! They always made sure I knew how much I was being charged in advance which was very helpful. Thank you!

Fe
Review №28

Great to see how thoughtful they are and the logistics to ensure the safety of their patients, I totally felt safe during the whole visit, will definitely recommend and come back!

El
Review №29

If you are unsure about insurance, from out of state, or are serious about dentist certifications, do not come here. Also, for future negative reviewers, please read the last statement, below, before posting.___________________________________________________When I sat through my appointment, I saw an award for Benjamin B. Shirley (the dentist at this office). I was curious about it, so I googled it. It turns out this is a certificate that is awarded to any recipient who has PAID for it. This particular award and organization that the award is supposedly given by has been debunked by Forbes back in the early 2010s when Dr. Shirley was supposedly given this award. Any google search will do for the article involving the Consumers Research Council of America.Ive also included pictures of this dentists award, as well as a simple google search that shows the award givers address is a P.O. box from D.C. that isnt even active anymore (proving this is not a real/prestigious award).______________________________________________Edit: It seems that the owner has responded. Ill respond to the points in order.For the point about insurance, I dont find it amusing that a doctor will put up a funny story award that could be misleading to a new, young patient, especially since that is the award that directly faces me during the appointment.Yes, I sat through the appointment because I felt threatened that the receptionist would call security and/or force my hand at paying anyway. Im a student at Columbia, so Im very familiar with the area and other services offered around; Im not exaggerating when I say this experience was out of the ordinary. Other reviews have mentioned similar problems with receptionists._________________________________________________________EDIT 2: To any concerned/future reader, the person at UWS Dental responding to my review keeps changing their comments/response to my review and deleting their previous comments after I address them. For the sake of maintaining relevancy and my personal privacy, Ive also deleted most of my previous comments, which were pretty long (but know they were about insurance issues and unfriendly staff who kept mentioning for me to use my credit card) because of the following:I wonder what kind of patient confidentiality the office upholds because they have mentioned my conversations with my family member on this public forum (unmentioned in my initial review) as a justification and then deleted it. This does not violate actual privacy & confidentiality through HIPAA Administrative Security Rule because no names were disclosed, but I really had to double-check the exact laws.As it is a matter of my personal well-being, the status of my relationship between my family members and who (if I did) put on a phone call and the fact that I even did so that is, I personally see this action questionable (which is why I looked it up) when regarding client confidentiality on a public forum. Again, no formal identifiers were stated, but Im still upset at even the level of information that was shared, without my disclosure (which was then deleted as if it never happened).

Kr
Review №30

Most thorough exam I’ve ever had. Dr. Shirley and staff are awesome!

Me
Review №31

Great warm staff and super clean office. I felt very safe, they’ve taken great pains to ensure the safety and health of the patients. Dr.Shirley is great, I’d highly recommend!

Ke
Review №32

It is great being a patient at Upper West Side Dental! Dr Shirley and Ana make their patients feel at ease and help them understand the treatment. I had a filling and was comfortable and relaxed throughout the whole process. Definitely recommend trying for yourself!

Em
Review №33

Extremely clean and organized during COVID. The staff was extremely kind and considerate, making sure I was comfortable. Dr. Shirley and Ana were amazing! Would recommend highly.

Br
Review №34

The team at UWS Dental take the pandemic seriously! Ive been here 4 times and have witnessed all their covid precautions and felt safe. Everyone is helpful and answers any questions that come up. Glad to have found this near me.

Ma
Review №35

Dr. Shirley was amazing, staff was also friendly and helpful with all my questions. Would definitely recommend this dental office.

Ma
Review №36

On time and good cleaning. Good covid precautions

Ka
Review №37

Owner called back to clarify issue with an appointment. Appear to want to help and provide good customer service.

Ma
Review №38

Went in late September. Did an AMAZING job with protocols for COVID. I felt very safe, and Dr. Shirley did a wonderful exam as usual.

Da
Review №39

Very good, covid safe experience. Highly recommended.

Ti
Review №40

The moment I get someone on the line to ask a question and possibly book an appointment, does not mean they should hang up the phone. Even a “Hello? Hello?” Would be nice to let me know they cannot hear me, if that was the case.Instead, I was immediately silenced, the moment they heard me speak.

Er
Review №41

The way they treated my friend was unacceptable. Brianna the receptionist made her feel horrible all because she was 10 minutes late, had the nerve to give her a referral to another dentist in New Jersey (my friends lives in Harlem 🤷🏽‍♀️) and block the door way.... smh. Most real dental offices reschedule you not dismiss you and make you feel unwanted. Shame on the upper west side dental staff. Dr. Shirely need to check the people that work for him

Ja
Review №42

Went for my first cleaning in over 2 years and it was the most pleasant experience!!! dr shirley and his staff made me feel comfortable and explained everything in detail. they also have a really cute ‘bubble’ seating area out front while i waited for my appointment. they are safe and respectful in terms of COVID- precautions. definitely coming back for future visits!! would recommend to anyone looking for a new dentist

Ca
Review №43

I was procrastinating on making a dentist appt after moving to the city a year ago and I absolutely loved this office and Dr. Shirley was amazing! Everything was super super clean and I felt extremely safe given the situation with COVID-19. Definitely will recommend to anyone who needs a great routine dentist!

La
Review №44

I have never felt so humiliated and disrespected all my life. The way the receptionist Brianna treated me was CRAZY. Yes I was 10 minutes late and yes I requested an appointment change ( because she got it wrong the first time) , but that does not give anyone the right to give poor customer service. When I arrived 10 minutes not 15 minutes after my appointment ( after recieving several text and phone calls every 2 minutes) I asked to be rescheduled, I was told no and then was told that Dr. shirely will not service me moving forward and gave me a referral to a dentist in New Jersey during COVID ( I live in Harlem.. smh) Treat people bad your business will not grow.

La
Review №45

To respond to “Dr.Shirley” I had two appointments, one was Friday November 6th and another appointment for Friday November 20th to get my tooth removed, therefore you had time in your schedule bc I was already on the schedule before your vacation. Let’s be clear, you dismissed me as a client all because I was 10 minutes LATE . WARNING: please don’t be a minute late to this office or Brianna the receptionist is going to give you another referral to another dentist and tell you don’t come back anymore. That’s exactly what they did to me. You try to support a black owned business and this is the POOR customer service you will receive. YOUVE BEEN WARNED

Ka
Review №46

Had a wonderful experience with Upper West Side Dental. Ana and the hygienists were friendly, welcoming, and knowledgeable. Dr. Shirley was timely, thorough, and attentive. Their philosophy is to treat their patients the way they would want to be treated - and they are walking the walk. Going to UWS Dental was one of the most positive experiences Ive had with a dentist. And they let you pick your own Pandora station to play during your visit! Highly recommend to everyone!

Ka
Review №47

Great protocols for covid and was very informative of procedures throughout the appointment and issues.

La
Review №48

On October 20th I received an appointment with Dr. Shirley . On that day I received a cleaning and review on my teeth. I was scheduled another appointment for my wisdom tooth removal for November 20th at 1pm . I received a call from Brianna the receptionist stating that I need to see Dr. Shirley again to review my tooth ( I was confused because he already examed my tooth and scheduled me for a tooth removal). MY appointment was scheduled for 11/13 at 5:50pm, after showing up a few minutes late (10 minutes to be exact)apologizing for my lateness and requesting another appointment if possible (she told me that he was seeing another patient after me being 10 minutes late 🤷🏾‍♀️) Brianna stated that Dr. Shirley can no longer do the wisdom tooth removal. She later handed me a refferal from Dr. Shirley to a dentist in New Jersey..smh. Mind you the receptionist would not let me in the the office ( she was blocking the door) and she made feel very unwanted. I never felt so hamulated in my life. Just because I was a few minutes late Dr. Shirley refused his services according to the receptionist and referred me to someone else without my consent or my knowledge. The way this team treated me was poor customer service and lack of empathy for others.

Ar
Review №49

I came in for a routine check up and cleaning. The staff was very helpful and accommodating. They were able to work with me to find the ideal appointments that didnt conflict with my work schedule. The cleaning process was also very comfortable. Dr. Shirley was great at communicating what steps need to be taken going forward to improve my smile. I would definitely recommend this place.

In
Review №50

Dr. Shirley helped me with an issue I had for a long time with much patience and answered my questions.

Qu
Review №51

I waited way too long (12 years!) to have a check up but Dr. Shirley and the staff here were so wonderful it made the experience very easy! They are taking great precautions in these covid days and I’m very grateful. But from booking to reminders to the appointments themselves, the whole process is quick and painless! Thanks UWS Dental!

Ji
Review №52

Dr Shirley is the bomb! Super friendly and informative and a great knowledge of Aaliyah’s music to boot. Talked me through my options with my wisdom teeth and everyone in the office has a friendly attitude. No rudeness here!

Ta
Review №53

Great service, friendly staff and COVID precautions are always followed.

St
Review №54

Best dentist I’ve ever been too! Would recommend to anyone who needs a dentist. Has great hours, very attentive and makes your feel comfortable in the chair! The receptionist is amazing. She listens to all my questions and makes sure i understand my treatment plan! She is a great addition to the the team!

Mi
Review №55

Ive been going to UWS Dental for a few years now, and they take great care of me! I went in for a cleaning last week, and was impressed by all the additional infection control precautions they have taken due to the coronavirus pandemic. A safe and clean office as always.

Sh
Review №56

As soon as I stepped foot in the door, I felt welcome and relaxed. There is no waiting to begin your appointment and I feel that everyone respects each others time. I came in for my first and second visit for fillings and a cleaning. Ana at the front desk is very attentive, and will answer all your questions without you feeling rushed. The hygienist Carol was gentle and thorough in my cleaning and made sure I knew how to take better care of my teeth. Ive never had such a distinct experience as with Dr. Shirley who is patient and kind and ensures you are comfortable throughout the appointment. The office provides sunglasses for the bright lights in the room and headphones and even let you choose the music. Dr. Shirley explained everything before and then had a chat after to make sure I was satisfied. The entire office staff are friendly and helpful and I will definitely come back and recommend others here!

Pa
Review №57

I love this office!!! I’ve been a patient for a few years and I can tell you that there’s no other experience like his one. Ana and Dr. Shirley are AMAZING!! Dr. Shirley is gentle, professional, and fun extremely knowledgable. The customer service is unmatched! I recommend all of my friends and family every chance I get.

Am
Review №58

I can’t imagine a more pleasant place to go for dental care. Dr. Shirley is wonderful and the staff is extremely nice, especially Brianna!

Ch
Review №59

I’ve been a patient of Dr. Shirley’s for several years and he is very professional and takes the time to make sure to make sure that you’re always comfortable. The staff is also very friendly and attentive. It’s a pleasant experience every time I go.

Da
Review №60

Very pleasant painless visit! Staff is wonderful!

Br
Review №61

Dr Shirley is great! I went here for the past 6 years and have enjoyed every visit. Only had to stop coming since I moved away, but i would recommend to anyone in the neighborhood.

E
Review №62

No need for nitrous to calm your nerves here, because Dr. Shirley and the crew are so kind and generous they take the edge off any anxiety you might have.

Gr
Review №63

After several visits to this dental office what stands out is theyre always consistent with professional customer service, cleanliness and upfront about the work youll need with no hidden surprises. Dr. Shirley does a great job with keeping teeth looking as natural as possible. For example I cant remember which tooth he did a filling for a cavity in the past because it matches & fits so well to this day. Ambiance is relaxing. As a repeat customer I recommend this dental office worth trying if youre unsure where to go. Plus they have great hours!

Fa
Review №64

Good service---Thank you guys!!!!

Th
Review №65

Great dentist! I’ve been coming here since moving back to NY and have always had positive experiences.

Em
Review №66

Dr. Shirley and his team are amazing! The office is modern and the entire team are friendly and professional. I highly recommend UWS dental!

Me
Review №67

I am saddened to report that I did not have a good experience with Benjamin Shirley. I went in for a six-month checkup with him. I recently moved to New York and was wanting to find a regular dentist here.Benjamin Shirley made me feel awful about my teeth. He basically told me that if I didnt complete over a thousand dollars worth of procedures that my teeth would fare badly. I had some hesitation about his diagnosis considering that I have faithfully gone to the dentist for 20+ years and have never been told what he was telling me. I decided to seek a second opinion. However, prior to leaving the office, I had to sign a document that I was refusing his recommended treatment. I found that troubling. I returned home for the Holidays and sought the advice of my long-time previous dentist. He told me that I had nothing to worry about and that the work that had been suggested was unnecessary. Thus, I am very disappointed with my experience with Benjamin Shirley and cannot recommend that others seek treatment with him.

Ma
Review №68

Everyone at Upper West Side dental is so friendly and helpful. The staff was super accommodating and delightful to work with. They even let you choose the pandora station to listen to. I saw Dr.Shirley and he was great! Would definitely recommend

As
Review №69

Doctor Shirley and team are great! I’m a Brit (and the stories about British people’s teeth are kinda true!), so I needed A LOT of work, but the team here were super professional, kind and put me at ease. I had to have a wisdom tooth extracted(!) which I was stressed about, but Doctor Shirley was very patient with me, and the whole experience was actually okay. There was also no pain post extraction and everything healed up really nicely, and team also called to make sure I was alright a few days later!I would definitely recommend Upper West Side dental to anyone looking for a dentist!

Ed
Review №70

The best dental experience Ive ever had...! Karal and Anna are provided excellent service... I am so recommending all all of my family and friends... They actually ask what type of music you would like listening to while youre being treated.... totally awesome... it took me 20 years and Ive finally found the perfect dentist...

Em
Review №71

Ive been with Upper West Side Dental for about a year now, and Ive never had a better experience going to the dentist! Ill actually go the recommended twice a year instead of constantly dodging it. Dr. Shirley is friendly, skilled, and professional, and Carol (a dental hygienist) did a wonderful job. Def recommend!

Ru
Review №72

Upper West Side Dental is fantastic! Dr. Shirley is caring and meticulous. He is also very focused and knowledgeable. The dental care you get is better than I am accustomed to since it is very obvious that he places a high priority on preventive care. Additionally his office is very clean and inviting and his staff is very friendly and professional. He is a great asset to our community.

Ky
Review №73

I just had another wisdom teeth extraction at the clinic.

An
Review №74

I am pleased with my visit to Upper West Side Dental. Dr. Shirley was great in assessing my teeth, providing detailed consultation and with answering all my questions regarding treatment. Carol the hygienist was awesome. I was a bit uncomfortable with the cleaning and she was great with comforting me and moving around the areas that hurt or were uncomfortable all the while still cleaning the area. Ana the office manager was sweet and really helped with my details regarding my dental. Explained my insurance coverage and out of pocket costs. I will coming back and making Dr.Shirley my permanent dentist. I highly recommend this office, not only is clean and well maintained the patient care is awesome.

Lu
Review №75

I do not recommend this business. My bathroom was flooded, so I had to cancel. The cancellation fee starts at $100. They wanted to charge me $300! They require that you cancel 48 hours in advance. The receptionist didnt want to hear my excuse for cancelling and the dentist wouldnt let me talk to him. This policy is entirely unfair to patients. You cant predict lifes calamities 48 hours in advance.

La
Review №76

Great dental practice on the UWS near Columbia (very convenient for staff members and students!) Ive been coming here for 5 years and have always had a great experience, from communication with the front desk through visits with Dr. Shirley. I highly recommend UWS Dental!

Ke
Review №77

Nice customer services and relaxing environment: the dental assistants and front desk did provide enthusiasm and hospitality customer service to their customers. Dr. Shirley is very helpful and patient every time I visited his office. So overall great experience!

Er
Review №78

I had a tooth extraction with doctor Benjamin. It was great experience. It was not painful at all and actually I didn’t feel nothing. I’d recommend him to Everyone who lives around upper west side or anywhere in the city

Ro
Review №79

Everyone here at this office is very nice and professional. I came in to get a cleaning and it was done very skillfully with no pain! They even let you choose your own pandora station. I would recommend this office to anyone who is in need of a dentist.

Jo
Review №80

The service here is amazing and tailored to each patient. Dr. Shirley and his staff are extremely professional and offer later business hours, which works for me since I have a hard time leaving the office for appointments. The icing on the cake is the ability to choose your own music in the patients room. Helps ease my anxiety about dentist visits. I highly recommend UWS.

Ni
Review №81

I’ve been treated here for almost 3 years now. The staff is always helpful, friendly and knowledgeable.I love the personal attention and the fact that my treatments are never rushed.

Ja
Review №82

Staff is very friendly, explains all the details. I recommended 100%. Dentist is friendly and transmit peace and calm. Best experience in NY.

Al
Review №83

Its always a pleasure coming here. I relocated to another borough but still travel since the care and staff are amazing.

Am
Review №84

Ive been coming here for almost a decade now and I love this office! Everyone is very professional and friendly, and Dr. Shirley always seems to have the most recent diagnostics and other tech available.

Ke
Review №85

Had a very pleasant experience here. There was virtually no wait and the staff was super friendly. Also, Dr. Shirley is very thorough and answers all questions honestly and fully. I initially chose this location because it was near where I live and I am soo happy I did!

sh
Review №86

My first time in a very long time. The staff was all very nice and helpful. I was very scared at first but they made me feel very comfortable. The facility is very clean and welcoming. I would recommend my friends and family to come.

Sa
Review №87

Dr. Shirley is very positive and professional and the support staff is excellent. I love the touch of music to choose from while in the chair. Highly recommend!

Ma
Review №88

Best dental experience ever! they are unlike any clinic/ dental office I have ever been to in that they are perfectly transparent about what you will be billed prior to receiving a service, and making sure you are ok with it before you go through with it. And they get you in short notice! I have gotten in twice with only a couple days notice! and they have the whole Netflix option- really good reliable spot! Totally recommend it!

Ju
Review №89

Loved it! Very comfortable experience and the staff is really nice and walk you through everything they’re doing.

Im
Review №90

Edited review after visiting this office more times in the future. Not the most thorough dental visits I’ve had. Dental assistant lacked bedside manner and getting my teeth cleaned was always a messier job than I’d ever experienced. Dr. Shirley is nice but the office could do a better job of returning money they owe you for over billing.

El
Review №91

I just moved back to NY and was anxious about finding a dentist. I lucked out when I got an appointment with Dr. Shirley. He was very professional, courteous, and had excellent bedside manners as a dentist. A special thanks to Ana for getting me an evening appointment and I would strongly recommend coming here.You won’t be disappointed.

Ma
Review №92

Wonderful service! The most thorough dental exam and cleaning I’ve ever had. Positive atmosphere and welcoming staff!

Kr
Review №93

Dr. Shirley’s office was friendly, thorough, and most importantly, efficient. I arrived ten minutes early and left exactly one hour later, which was the time I was told it would take for the exam. They were very informative and helpful too!

Pa
Review №94

I had a fantastic experience at UWS Dental. The cleaning was great and everyone in the office was helpful, accommodating and made me feel as comfortable as possible. Went back for cavity work and felt at ease through the whole process.

Jo
Review №95

I saw Dr Shirley for the first time today - needed a filling and he did a fabulous job! Painless and painstaking in his work, hes really dedicated to getting it just right.

Jo
Review №96

Very Professional staff, Dr. Shirley makes sure you are comfortable during the extraction process, quick and virtually no pain.Highly recommended.

k
Review №97

Wonderful staff and great dentist. Very friendly and attentive, always making sure you are happy with the work and procedures. Very relaxing atmosphere and plays the music you like to make it more enjoyable.

Da
Review №98

I was very comfortable during my cleaning and everyone is always friendly and helpful

Li
Review №99

I love this place. Dr.Shirley did a fabulous job, on my tooth i am really happy with my results. He has magically fingers I didnt even notice he inject my gums. Carol did marvellous job on my cleaning. The staffs from the front desks are very welcoming. LOVE ITTTT I would highly recommend you guys to come and visit. Thanks you 🤗

Ta
Review №100

Doctor Ben Shirley is great a very calming. It helps that he plays great music! Also, if you care about supporting Black American doctors, he is superb!!!

Information
17 Photos
100 Comments
4.8 Rating
  • Address:992 Columbus Ave, New York, NY 10025, United States
  • Site:http://www.uwsdentalonline.com/
  • Phone:+1 917-261-7555
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:10:30am–10pm
  • Tuesday:Closed
  • Wednesday:10:30am–10pm
  • Thursday:10:30am–6:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10:30am–10pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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